Troubleshooting (Advanced) - Panasonic Toughbook CF-W5LCEZZBM Reference Manual

Troubleshooting (Advanced)

Problems with Starting Up, Shutting Down and Standby and
Hibernation
To log on with an Administrator user account
If you create a user account after Windows setup, the Administrator account used during Windows setup does not appear
on the log on screen.
To log on with the Administrator account, in the log on screen, press Ctrl +Alt +Del twice, enter "Administrator" in [User
name], and enter the password if one is set, then click [OK].
Cannot boot from a floppy disk
Check if there is a Panasonic external floppy disk drive connected (CF-VFDU03). It is not possible to boot from other
floppy disk drives.
Check that the boot disk is correctly inserted.
Run the Setup Utility, and confirm the following settings.
• [USB Port] and [Legacy USB Support] are set to [Enable] in the [Advanced] menu. (
• [USB FDD] is the first device shown in [Boot priority order] in the [Boot] menu. (
Turn off the computer, and reconnect the external floppy disk drive.
Windows startup is slow
Restore the Setup Utility's settings to their default values.
If you install resident software after purchasing this computer, disable the resident software.
This problem may be eliminated by adding external memory.
Defragment the disk with the Disk Defragmenter.
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The processing speed depends on the application software used, so this operation may not cause the processing speed to increase.
The computer does not enter standby or hibernation
If a peripheral is connected, first remove the peripheral, and then enter the standby or hibernation. If the computer still fails
to enter standby or hibernation, restart the computer.
It may take a minute or two to enter standby or hibernation. Wait for a moment.
The computer may not enter standby properly and seems to be frozen in the mode that the computer is communicating via
the modem. When you cannot execute operations, slide the power switch for four seconds or more to forcibly turn your
computer off.
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