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Summary of Contents for Hearing Help Express EarMate-4330
- Page 1 User Manual EarMate -4330 ® O T C H e a r i n g A i d an Intricon company 1-800-221-2099 • HearingHelp.com...
- Page 2 Safety and health information WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the- counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
- Page 3 Safety and health information WARNING: Do NOT store or replace batteries near where you store medication or near children. Battery ingestion can cause serious harm. If you think that you or someone else has swallowed a battery or placed a battery inside any part of the body, seek immediate medical attention.
- Page 4 Note: Any harm caused by the device or any dissatisfaction using the device must be reported to Hearing Help Express. Call 1-800-221-2099, email support@hearinghelp.com or write to: Hearing Help Express, PO Box 586, DeKalb, IL 60115. Intended Use: The EarMate -4330 is an air-conduction hearing aid intended to ®...
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Page 5: Table Of Contents
Table of contents Welcome Setting up the hearing aids What’s inside the box Hearing aid overview Inserting the battery / low battery indicator How to wear hearing aids Check the fit for comfort Remove and attach ITE dome Hearing aid controls and settings Powering on and off Adjusting the volume control Listening settings... -
Page 6: Welcome
Hearing Help Express ® your EarMate -4330 OTC Hearing Aid(s) ® Congratulations on your choice of the EarMate -4330 hearing aid to ® help you on your journey to improved hearing. We’re confident you’ll enjoy all the benefits the EarMate -4330 has to offer. -
Page 7: Setting Up The Hearing Aids What's Inside The Box
Setting up the hearing aids What’s inside the box Single EarMate -4330 hearing aid ® 1 EarMate -4330 hearing aid ITE domes Hearing aid storage case ® (Left or Right as ordered) and sizes Sm, Lg (1 ea, qty 2) (qty of 1) medium ITE dome attached Size #10 batteries... -
Page 8: Hearing Aid Overview
Setting up the hearing aids Hearing aid overview 1. Sound opening – The sound opening directs amplifi ed sound into the ear canal. 2. ITE dome – Each hearing aid comes with a medium ITE dome attached to the hearing aid. 3. -
Page 9: Inserting The Battery / Low Battery Indicator
Setting up the hearing aids Inserting the battery A size #10 zinc-air hearing aid battery is required for each hearing aid device. Once a battery is replaced, each battery has an expected battery life of approximately 92 hours. To insert or replace batteries, follow these steps: Step 1: Remove the tab from the flat, positive (+) side of the size 10 zinc-air battery. -
Page 10: How To Wear Hearing Aids
Looking in a mirror may be helpful. IMPORTANT: Check the fit of your EarMate-4330 before wearing it outside. If a hearing aid doesn’t fit well, it can fall out of your ear! To Remove your hearing aid: 1. -
Page 11: Check The Fit For Comfort
Setting up the hearing aids Check for fi t and comfort Getting the best fi t possible is one of the most important steps with any hearing aid. A size medium ITE dome comes attached to each hearing aid. Included with your hearing aid are additional ITE domes in sizes small and large. -
Page 12: Hearing Aid Controls And Settings
Hearing aid controls and settings Powering on and off ON: With a fresh battery installed, fully close the battery door. From the off position, rotate the volume wheel, you will feel a click when it has reached the on position. OFF: Turn the volume wheel all the way down until you feel a click. -
Page 13: Listening Settings
Hearing aid controls and settings Listening settings When your EarMate -4330 is turned on it will ® always be on Setting 1. To change your listening setting, gently tap your hand over your ear two times. You do not need to make direct contact with the hearing aid. -
Page 14: Maintenance And Care
Maintenance and care Daily maintenance It’s important to keep your hearing aid in good condition. Without regular maintenance, wax and moisture can build up and prevent the hearing aid from working properly. It’s best to perform maintenance on your EarMate -4330 in the morning before you use it. -
Page 15: Troubleshooting And Service
(pg. 19). Service If your hearing aid requires service, send it to: Hearing Help Express • PO Box 586 • DeKalb, IL 60115 1. Call 1-800-221-2099 for authorization before returning your hearing aid for service. 2. Enclose a note with your name, address, phone number and a description of what is wrong with your hearing aid. -
Page 16: Technical Specifications
Technical specifications ANSI S3.22 2014 (R2020) / ANSI CTA 2051 2017 (2cc) Maximum output limit value 114 dB SPL Output Sound Pressure Level 90 (OSPL90) Full-on gain value 36 dB Total Harmonic Distortion (500 Hz) < 5% Self-generated noise value 28 dB SPL Latency value <... -
Page 17: Accessories
Accessories Try any Hearing Help Express accessory for 30 days risk-free. If you’re not 100% satisfi ed, return all materials within 30 days from the date of delivery, and we’ll refund 100% of your purchase price. ITE Domes (eartips) small... -
Page 18: Batteries And More
Accessories Hearing aid batteries -4330 uses a size 10 (yellow) zinc-air battery. Your EarMate ® Hearing Help Express offers a variety of premium battery brands available in all sizes and various quantities. Long-Lasting Power • Guaranteed Fresh • Great Low Prices Eco-Gold ®... - Page 19 Battery testers Put your mind at ease... test your hearing aid battery and you’ll know for sure if it has enough power to run your hearing aid. Simply place your battery in the appropriate size slot, squeeze the blue bar and color coding indicates the remaining power.
- Page 20 Accessories Ear care ProEar by MiraCell helps relieve itchy, irritated ears! MiraCell is a safe, all-natural solution formulated with high-quality plant extracts. Clinically and Dermatologically tested. MiraCell Ear Solution (1/2 oz) #88851 Earwax sometimes builds up in ears. Don’t use cotton swabs to clean your ears.
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Page 21: Helpful Tips
Helpful tips Getting used to hearing aids Getting used to hearing aids is a gradual process that takes time and patience as you learn to hear familiar sounds again. Here are some helpful tips to help you get used to wearing your new hearing aids. 1. -
Page 22: Warranty
For warranty service on covered defects during the warranty period, contact us at www.HearingHelpExpress.com, support@hearinghelp.com, 1-800-221-2099, or write to: Hearing Help Express, PO Box 586, DeKalb, IL 60115. Prior to providing warranty service, Intricon may require you to provide proof of purchase details, including but not limited to a receipt or sales invoice. -
Page 23: Serial Number Record
Warranty For your records Complete and retain for your records Date of purchase: Serial numbers: Left hearing aid Right hearing aid Size medium ITE domes come attached to the hearing aids. If you selected a different size, then keep record of your preferred size for future accessory reordering. - Page 24 ® Your assurance of complete satisfaction 45-Day, Risk-Free Trial Money-Back Guarantee Try your Hearing Help Express® EarMate®-4330 hearing aid for 45 days risk-free. If you are not 100% satisfied, simply return all materials within 45 days from the date of delivery, and we will refund any money paid towards the purchase price.
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