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FULL MANUAL HW-Q930C / HW-Q800C / HW-Q700C Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 29~31.
02 PRODUCT OVERVIEW Top Panel of the Soundbar HW-Q930C / HW-Q800C HW-Q700C (Multi Function) Button (HW-Q930C / HW-Q800C models) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source.
SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE SERVICE HDMI IN 1 HDMI DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI IN 2 HDMI IN 1 HDMI IN 1 HDMI HDMI HDMI TO TV (eARC/ARC) HDMI IN 2 HDMI IN 2 HDMI TO TV HDMI TO TV Bottom Panel of the Soundbar...
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off.
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0~300 milliseconds by using the Up/Down buttons. • Sync is only supported for some functions. • Available Surround speaker mode settings are supported only by HW-Q930C model. • The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
• Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds.
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1.
150° Surround Speaker L Surround Speaker R Surround speaker mode (HW-Q930C only) An optimal surround sound may be delivered depending on the position of the surround speaker. See the illustration below for speaker positioning. To activate this mode, select the Surround Speaker mode using the remote control of the Soundbar.
Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1.
Connect again. See the instructions for manual (applicable models only) Connection failed connection on page 13. Subwoofer Red and blue See the contact information for the Samsung Service Blinking Malfunction Surround Speakers Center in this manual. (applicable models only) Red and blue NOTE •...
• When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) →...
Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT Top of the Soundbar <HW-Q930C / HW-Q800C> D.IN Top of the Soundbar <HW-Q700C> D.IN 1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar and the OPTICAL output port on the TV with the optical cable (not supplied), as shown in the figure.
3. Select “Soundbar Q***C” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
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What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
) → Sound → Sound Output → Soundbar Q***C (Wi-Fi) NOTE The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Wi-Fi...
Using the Q-Symphony Function • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three- dimensional surround sound effect.
“OFF” appears on the display. • This is available in all Sound modes. Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) →...
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
Method 2. Connecting using an Optical Cable Top of the Soundbar <HW-Q700C> D.IN Top of the Soundbar <HW-Q930C / HW-Q800C> BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable OPTICAL OUT...
What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
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Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App...
With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar. • To enable AirPlay2 in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions.
09 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •...
Wall Mount Brackets and the speakers on the wall. • Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately. • Take care not to install the speakers sideways or upside down.
• This function is not supported by HW-Q700C model. • For the best performance of the microphones, keep the Soundbar Samsung may offer updates for the Soundbar’s system firmware in at least 2 cm away from the TV’s panel. the future.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) →...
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• Disconnect the mobile device, and the TV sound will be output • Your device is unable to play the input signal. Change the TV’s from the Soundbar again. audio output to PCM or Dolby Digital. (For a Samsung TV: The Soundbar does not appear in AirPlay2 Home ( ) →...