Samsung HW-Q800B Full Manual
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FULL MANUAL
HW-Q930B / HW-Q800B / HW-Q700B
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Summary of Contents for Samsung HW-Q800B

  • Page 1 FULL MANUAL HW-Q930B / HW-Q800B / HW-Q700B Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 Dispose unwanted electronics through an approved recycler. To find plug out of the wall socket. Consequently, the power plug must be the nearest recycling location, go to our website:www.samsung.com/ easily and readily accessible at all times. recycling Or call, 1‐800‐SAMSUNG FCC NOTE (for U.S.A):...
  • Page 3 PRECAUTIONS Important Safety Instructions Read these operating instructions carefully before using the unit. 1. Ensure that the AC power supply in your house complies with the Follow all the safety instructions listed below. Keep these operating power requirements listed on the identification sticker located instructions handy for future reference.
  • Page 4: Table Of Contents

    CONTENTS Checking the Components Product Overview Top Panel of the Soundbar..................... .7 Bottom Panel of the Soundbar .
  • Page 5 Installing the Soundbar in front of TV Component ....................... . . 33 Software Update Auto Update.
  • Page 6: Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 32~34.
  • Page 7: Product Overview

    02 PRODUCT OVERVIEW Top Panel of the Soundbar HW-Q930B / HW-Q800B HW-Q700B (Multi Function) Button (Q930B / Q800B models) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source.
  • Page 8: Bottom Panel Of The Soundbar

    SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE SERVICE HDMI IN 1 HDMI DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI IN 2 HDMI IN 1 HDMI IN 1 HDMI HDMI HDMI TO TV (eARC/ARC) HDMI IN 2 HDMI IN 2 HDMI TO TV HDMI TO TV Bottom Panel of the Soundbar...
  • Page 9: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off.
  • Page 10 By pressing the button, you can set the audio function such as Spacefit sound, AVA, Voice enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons. Sound Control • The Spacefit sound and AVA functions are not supported by Q700B model. •...
  • Page 11: Active Voice Amplifier (Ava)

    Active Voice Amplifier (AVA) • Analyzes external noise in real time while soundbar is playing, so that voice audio can always be heard clearly. • No data is saved during the analysis. • This function is not supported by Q700B model. Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page...
  • Page 12 <HW-Q800B> Output Effect Input With Subwoofer & Surround With Subwoofer Only Speaker 2.0 ch 2.1 ch 2.1 ch 5.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) Standard 7.1 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch...
  • Page 13: Adjusting The Soundbar Volume With A Tv Remote Control

    • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds.
  • Page 14: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1.
  • Page 15: Recommended Speaker Layout

    Recommended Speaker Layout CAUTION • Wireless receiving antennas are built into the wireless subwoofer and surround speakers. Keep the units away from water and moisture. Soundbar • For optimal listening performance, make sure that the areas around the Subwoofer 0° wireless subwoofer and surround speakers locations are clear of any obstructions.
  • Page 16: Manually Connecting The Subwoofer Or Surround Speakers

    Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1.
  • Page 17: Led Indicator Lights On The Rear Of Subwoofer And Surround Speakers

    Connect again. See the instructions for manual (applicable models only) Connection failed connection on page 16. Subwoofer Red and blue See the contact information for the Samsung Service Blinking Malfunction Surround Speakers Center in this manual. (applicable models only) Red and blue NOTE •...
  • Page 18: Connecting To A Tv

    • When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) →...
  • Page 19: Connecting Using An Optical Cable

    Connecting using an Optical Cable Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When you use an optical cable and the terminals have covers, be sure to remove the covers. Bottom of the Soundbar Optical Cable (not supplied) DIGITAL AUDIO IN...
  • Page 20: Connecting Via Bluetooth

    3. Select “Soundbar Q***B” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
  • Page 21 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 22: Connecting Via Wi-Fi

    ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Soundbar Q***B (Wi-Fi) NOTE The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. ENG - 22...
  • Page 23: Using The Q-Symphony Function

    Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.
  • Page 24: Using The Spacefit Sound

    ( Up ) → “Spacefit sound On”) • This is available in all Sound modes. Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) →...
  • Page 25: Connecting An External Device

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
  • Page 26: Method 2. Connecting Using An Optical Cable

    Method 2. Connecting using an Optical Cable Top of the Soundbar <Q700B> D.IN Top of the Soundbar <Q930B / Q800B> BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable OPTICAL OUT (not supplied) Bottom of the Soundbar 1.
  • Page 27: Connecting A Mobile Device

    What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 28 Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
  • Page 29: Method 2. Connecting Via Wi-Fi (Wireless Network)

    Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.
  • Page 30: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App...
  • Page 31: Connecting Via Apple Airplay

    • This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar. • Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device.
  • Page 32: Installing The Wall Mount

    09 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •...
  • Page 33: Installing The Surround Speakers On A Wall (Applicable Models Only)

    Wall Mount Brackets and the speakers on the wall. • Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately. • Take care not to install the speakers sideways or upside down.
  • Page 34: Software Update

    • The illustration above differs with the respective model. • This function is not supported by Q700B model. Samsung may offer updates for the Soundbar’s system firmware in the future. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
  • Page 35: Initialization

    • When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) →...
  • Page 36 • Your device is unable to play the input signal. Change the TV’s TV sound will not be delivered anywhere. audio output to PCM or Dolby Digital. (For a Samsung TV: • Disconnect the mobile device, and the TV sound will be output Home ( ) →...
  • Page 37: License

    • If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung The terms HDMI and HDMI High-Definition Multimedia Interface,...
  • Page 38: Specifications And Guide

    Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS / Supported play formats DTS 5.1ch / DTS HD / DTS-HD Master Audio / DTS:X / LPCM 8Ch Model Name HW-Q800B Weight 11.2 lbs (5.1 kg) 43.7 x 2.4 x 4.7 inches Dimensions (W x H x D) (1110.7 x 60.0 x 120.0 mm)
  • Page 39 Rated Output power 140 W NOTE • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Wi-Fi...
  • Page 40 SAMSUNG or SAMSUNG’s authorized service center. Transportation of the product to and from the service center is the responsibility of the purchaser. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 41 QUESTIONS OR COMMENTS? Country Samsung Service Center  Web Site Address Samsung Electronics America, Inc. IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support 85 Challenger Road Ridgefield Park, NJ 07660 © 2022 Samsung Electronics Co., Ltd. All rights reserved.

This manual is also suitable for:

Hw-q930bHw-q700b

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