Samsung HW-Q930B User Manual
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User Manual
HW-Q930B / HW-Q800B
You can access the FULL MANUAL on Samsung's on-line customer support centre by scanning the QR code
on the left.
To see the manual on your PC or mobile device, download the manual in document format from Samsung's
website. (http://www.samsung.com/support)
© 2022 Samsung Electronics Co., Ltd. All rights reserved.
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Summary of Contents for Samsung HW-Q930B

  • Page 1 You can access the FULL MANUAL on Samsung’s on-line customer support centre by scanning the QR code on the left. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.com/support) ©...
  • Page 2: Safety Information

    REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.
  • Page 3 PRECAUTIONS 1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered.
  • Page 4 Soundbar Main Unit / Soundbar Remote Control / Batteries / Subwoofer / Surround Speaker x2 (Left/Right, HW-Q930B model only) / HW-Q930B : Power Cord X 4 (Subwoofer, Surround Speaker, Soundbar) / HW-Q800B : Power Cord X 2 (Subwoofer, Soundbar) /...
  • Page 5: Product Overview

    02 PRODUCT OVERVIEW Top Panel of the Soundbar Volume Display (Multi Function) Button In standby mode, press the (Multi Function) button to turn on the Soundbar. Press the (Multi Function) button to change the input source. (Mic On/Off) Button Press the button to turn the microphone on or off. When the microphone is off, the LED indicator will light red.
  • Page 6 03 CONNECTING THE SOUNDBAR Connecting the power and units (HW-Q930B only) Rear of Subwoofer Bottoms of the Left and Blue Blinks Right Surround Speakers SERVICE DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) SERVICE POWER HDMI IN 1 HDMI IN 1...
  • Page 7: Using A Wired Connection

    • When you use an optical cable and the terminals have covers, be sure to remove the covers. Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar”...
  • Page 8: Connecting Via Bluetooth

    What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 9: Troubleshooting

    Subwoofer 5 sec "Blinking blue fast" Rear of Subwoofer Surround Speaker (HW-Q930B only) 5 sec "Blinking blue fast" Rear of the Left and Right Surround Speakers 3. Press the Up button on the remote control for 5 seconds.
  • Page 10 (set-top box, game console, etc.). Directly connect the Soundbar. • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( → Menu → Settings ( ) → All Settings ( ) →...
  • Page 11 Sound drops out when connected via Bluetooth. • Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc. • If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out.
  • Page 12 • The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third- party-licenses. To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) • Apple, Airplay, iPhone, iPad, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 13 08 IMPORTANT NOTES ABOUT SERVICE Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
  • Page 14: Specifications And Guide

    09 SPECIFICATIONS AND GUIDE Model Name HW-Q930B Weight Dimensions (W x H x D) 5.4 kg 1110.7 x 60.4 x 120.0 mm Operating Temperature Operating Humidity Range Range 10 % ~ 75 % +5°C to +35°C AMPLIFIER Rated Output power...
  • Page 15 NOTE • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. • The surround speakers are provided for specific models only. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.

This manual is also suitable for:

Hw-q800b

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