Panasonic KX-TG5631S Operating Instructions Manual page 53

Phonebook
Problem
Copying stopped with an
*1
item displayed.
*1 For models with 2 or more handsets included only (page 4).
Caller ID
Problem
The handset does not
display the caller's name
and/or phone number.
The handset or base unit
does not announce the
displayed caller names.
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s}.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.
Cause/solution
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 29).
L If a call is being transferred to you, the caller information
is not displayed.
L The handset or base unit's ringer volume is turned off.
Adjust it (page 23, 36).
*1
L The Talking Caller ID feature is turned off. Turn it on
(page 36).
L The ring count for the answering system is set to "2" or
"Toll saver". Select a different setting (page 42).
L If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
*2
Useful Information
53