H1-Xxxx (Optional Cassette Error); Paper Jam In Tray 2; Tray 2 Door Is Open. Close It; Error Code - Samsung ProXpress M4030 Series Service Manual

4. Troubleshooting

4.7.2.4. H1-xxxx (Optional Cassette error)

► Error Code

H1-1210 / H1–1211

► Error message

Paper jam in tray 2

► Symptom
Paper jam has occurred in tray2.
► Troubleshooting method
1) Remove the jammed paper. If the problem persists, check the followings.
2) Check if the paper is loaded in the tray2 properly.
3) Check if the pick up/forward/separation rollers of the tray2 are defective or worn out.
4) Check if the Empty/ Pick up/ Regi-Act sensor of the tray2 is working properly.
5) Check the connection between the motor/clutch and the SCF board. Reconnect the harness.
6) If the problem persists after checking No. 1~5, replace the SCF board.
► Error Code
H1-1220
► Error message

Tray 2 door is open. Close it

► Symptom
Tray 2 door is open.
► Troubleshooting method
1) Check if the tray2 door is closed. If not, close it.
2) If the problem persists, check the door open sensor. If it is defective, replace it.
3) If the sensor is normal, replace the SCF board.
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