Panasonic NA-107VC4W01 Service Manual
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Panasonic NA-107VC4W01 Service Manual

Drum type washing machine
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TABLE OF CONTENTS

1 Safety Precautions----------------------------------------------- 3
2 Specifications ----------------------------------------------------- 4
2.1. Product Specifications------------------------------------ 4
2.2. Name Plate-------------------------------------------------- 4
4 Installation Instructions ---------------------------------------- 6
4.1. Moving and Installing ------------------------------------- 6
4.2. Detergent Box Group ------------------------------------- 7
5 Operating Instructions------------------------------------------ 8
5.2. Program List ------------------------------------------------ 8
5.3. Program Details-------------------------------------------- 9
5.5. Child Lock --------------------------------------------------10
6 Test Mode ----------------------------------------------------------11
6.1. Autotest ----------------------------------------------------- 11
7 Service Mode -----------------------------------------------------13
Drum Type Washing Machine
Model No.
Product Color : White
Destination
PAGE
7.1. Service Autotest ------------------------------------------ 13
7.2. Failure Codes --------------------------------------------- 14
8 Troubleshooting Guide --------------------------------------- 15
9.1. Torque Values--------------------------------------------- 16
9.2. Top Plate --------------------------------------------------- 17
9.3. Door --------------------------------------------------------- 17
9.4. Spring Wire ------------------------------------------------ 19
9.5. Detergent Drawer ---------------------------------------- 19
9.6. Control Panel---------------------------------------------- 20
9.7. Kick Plate -------------------------------------------------- 21
9.8. Front Panel ------------------------------------------------ 21
9.9. Upper Support Bracket --------------------------------- 23
9.10. Detergent Drawer Housing ---------------------------- 23
9.13. Door Lock -------------------------------------------------- 25
© Panasonic Corporation 2012 Unauthorized copy-
ing and distribution is a violation of law.
Order No. VES1208002CE
NA-107VC4W01
: India
PAGE

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Summary of Contents for Panasonic NA-107VC4W01

  • Page 1: Table Of Contents

    9.11. Power Cable Group and Parasite Filter ------------ 24 6.1. Autotest ----------------------------------------------------- 11 9.12. Electronic Pressure Switch (EPS) ------------------- 25 7 Service Mode -----------------------------------------------------13 9.13. Door Lock -------------------------------------------------- 25 © Panasonic Corporation 2012 Unauthorized copy- ing and distribution is a violation of law.
  • Page 2 9.14. Pump Motor------------------------------------------------ 25 9.15. Front Counterweight------------------------------------- 26 9.16. Heater ------------------------------------------------------- 26 9.17. Tub Bellows Seal----------------------------------------- 27 9.18. Transport Screw ------------------------------------------ 27 9.19. Upper Counterweight------------------------------------ 28 9.20. Washing Group ------------------------------------------- 28 9.21. Shock Absorber PIN------------------------------------- 29 9.22. Belt----------------------------------------------------------- 29 9.23. Driven Pulley ---------------------------------------------- 29 9.24.

  • Page 3: Safety Precautions

    1 Safety Precautions...

  • Page 4: Specifications

    2 Specifications 2.1. Product Specifications NA-107VC4 Product Type Front Loader Capacity 7 kg Max Spin Speed 1000 r/min Drum Volume 50 L Energy Label Rating Energy Consumption 222 kWh / annum Water Consumption 10337 L/annum Noise Level Wash 58 dBA Spin 77 dBA Control Panel...

  • Page 5: Location Of Controls And Components

    3 Location of Controls and Components...

  • Page 6: Installation Instructions

    4 Installation Instructions 4.1. Moving and Installing 4.1.1. Removal of Transportation Screw 4.1.2. Foot Adjustment 1. Transportation screws, which are located at the back side 1. Do not install machine on rugs or similar surfaces. of the machine, must be removed before running the 2.

  • Page 7: Detergent Box Group

    4.2. Detergent Box Group 4.1.4. Water Supply Connection 1. Washing machine is supplied with a single (cold) water inlet. 2. To prevent leakage from the connection joints, a rubber washer is included in the hose packing. Fit this washer at the end of water inlet hose on the tap side.

  • Page 8: Operating Instructions

    5 Operating Instructions 5.1. LCD Screen, Function Buttons & Knobs For NA-107VC4 Program selector 16 programs with ON/OFF. Switch 1, Start / Pause Switch 2, Temperature Selection Switch 3, Delay Time Function Switch 4, Extra Rinse PT speed potentiometer Switch 1- Start/ Pause Led Temperature Function Button Led Delay Time Function Button Led Extra Rinse Function Button Led...

  • Page 9: Program Details

    5.3. Program Details Programmes Available Program Energy Water Temperature Duration (min)* (kwh)* Consumption (L)* Cotton Cold - 90 0,92 Cotton Eco Cold - 60 0,98 Cotton PreWash Cold - 60 1,19 Easy Care Cold - 40 0,61 Coulors Cold - 60 1,00 Wool Cold - 30...

  • Page 10: Child Lock

    5.5. Child Lock Activation 1. Press the fourth function button for 4-5 seconds. 2. The Child Lock Symbol is appeared on the LCD display. Deactivation 1. Press the fourth function button for 4-5 seconds. 2. The Child Lock Symbol is deleted on the LCD display.

  • Page 11: Test Mode

    6 Test Mode 6.1. Autotest 1. After selecting spin speed to max, select the program 3 (Cotton Eco) 2. While pressing Extra Rinse button, change position of the third to second, and release the Extra Rinse button imme- diately. 3. Autotest starts.

  • Page 13: Service Mode

    7 Service Mode 7.1. Service Autotest 1. Set program knob at Cotton Eco after selection spin speed to max. 2. While pressing the T °C button, change position of the third to second, and remove the T °C button within 1 second. During test [SAU] is visualized on display : LD1 Start / Pause Button LED →...

  • Page 14: Failure Codes

    7.2. Failure Codes Error Indication Error Number Indication For User Indication For Service Yes/No Yes/No Door is not locked Door is unlocked during programme Lack of water Pump failure Overflow NTC or Heater Failure Motor Failure - 1 (Tachometer open-short circuit or motor connector is disconnected) Motor Failure - 2 (triac short circuit) Electronic Pressure Sensor...

  • Page 15: Troubleshooting Guide

    8 Troubleshooting Guide All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machine or you are unable to eliminate the failure with the help of the information given below: •...

  • Page 16: Disassembly And Assembly Instructions

    9 Disassembly and Assembly Instructions 9.1. Torque Values ASSEMBLY LOCATION PART NAME SAP CODE TORQUE TORQUE TORQUE MIN. (Nm) NOM. (Nm) MAX. (Nm) Parazit Filter - Cabinet Assembly ISO 7049 ST 4.2X9.5 R Underhead Serrated 35001817 2,34 2,60 2,86 Pressure Switch Supporting Plastic - SCREW 4X12 PAN HEAD WITH COLLAR UNDER 37013513 1,44...

  • Page 17: Top Plate

    9.2. Top Plate 1. Remove two screws that fix the top-plate at the back. 2. Pull the door up. 2. Push the top-plate back and pull it up. 3. Remove screws that fix the door group. 9.3. Door 1. Remove two screws that fix the door. (by using the T25)
  • Page 18 4. Put the door outside plastic with helping screwdriver as it 7. Remove the door handle as it is shown in the picture. is shown in the picture. 8. Remove the door handle pin as it is shown in the pictures. 5.

  • Page 19: Spring Wire

    9.4. Spring Wire 9.5. Detergent Drawer 1. First remove the spring wire fixing the tub bellows seal by 1. Remove the detergent drawer and pull it up carefully. using the small size screw driver. Pull the tub bellows seal as it is shown in the picture. 2.

  • Page 20: Control Panel

    9.6. Control Panel 4. Remove connectors as it is shown in the picture. 1. Remove the screw which fix the control panel to the front panel. 5. Remove electronic card cover as it is shown in the pic- tures by using small screw driver. 2.

  • Page 21: Kick Plate

    9.7. Kick Plate 9.8. Front Panel 1. Remove the right part of the kickplate as it is shown in the 1. Remove two screws fixing the front panel at the bottom as picture. it is shown in the picture by using T25. 2.
  • Page 22 3. Remove the tub bellows seal as it is shown in the pic- tures. 4. Remove two screws fixing front panel at the upper as it is shown in the picture. 5. Remove the front panel as it is shown in the pictures.

  • Page 23: Upper Support Bracket

    9.9. Upper Support Bracket 9.10. Detergent Drawer Housing 1. Remove two screws fixing the body group at the front as it 1. Remove the tub seal clamp by using the pliers, which is is shown in the picture. attached to the detergent drawer housing. 2.

  • Page 24: Power Cable Group And Parasite Filter

    4. Remove the detergent drawer housing assembly. 3. Pull the power cable group up as it is shown in the pic- ture. 4. Remove parasite fitler fixing body group as it is shown in 9.11. Power Cable Group and Para- the picture.

  • Page 25: Electronic Pressure Switch (Eps)

    9.12. Electronic Pressure Switch 9.13. Door Lock (EPS) 1. Remove the connector that is connected to the door lock. 1. Remove the connector that is connected to the EPS. 9.14. Pump Motor 2. Pull the EPS upward to remove as it is shown in the pic- ture.

  • Page 26: Front Counterweight

    9.15. Front Counterweight 3. Remove the connector that is connected to the pump motor. 1. Remove four screws fixing the front counterweight on the front. (Box wrench size 13 mm) 4. Remove four screws fixing the pump motor. 2. Pull the counterweight back. 9.16.

  • Page 27: Tub Bellows Seal

    2. Remove one nut fixing the heater slightly (box wrench 2. Hold the tub bellows seal and gasket-body fixing spring size 8 mm) together, and pull them up. 3. Hold the heater and pull it out. 9.18. Transport Screw 1. Remove four transport screws. (box wrench size 10 mm) 9.17.

  • Page 28: Upper Counterweight

    9.19. Upper Counterweight 2. Cut the five lead wire holders as shown the pictures. 1. Remove two screws fixing the upper counterweight by using box wrench size 13 mm. 3. Remove the four screws fixing the spring hanger sheet 2. Remove the upper counterweight. iron.

  • Page 29: Shock Absorber Pin

    9.21. Shock Absorber PIN 2. Remove the driven pulley it is shown the picture. 1. Remove two pins fixing the shock absorber as shown in the picture. 9.24. Motor 1. Remove the four screws fastening the motor under the 9.22. Belt tub by using T40.

  • Page 30: Tub Entrance With Bellow Hose

    9.25. Tub Entrance with Bellow Hose 9.27. Tub 1. Remove the tub entrance with bellow hose. 1. Remove nineteen screws fixing tub using box wrench size 8 mm. 9.26. Pressure Switch Hose Group 1. Remove screw fixing the pressure switch water reservoir. 9.28.

  • Page 31: Measurements And Adjustments

    10 Measurements and Adjustments 10.1. Drain Pump Drain pump is both a mechanical and elektrical component which is used to drain water inside the washing machine. It has an synchronous motor inside. For better performance main- tanance, pump filter should be cleaned regularly. 10.1.3.

  • Page 32: Resistance

    10.2. Resistance Heating element (Resistance) is a component which is des- ingned to regulate temperature of water inside the drum. It has three connections: Phase, notral and ground connections. 10.2.3. Component Controlling By Con- nection Measurement 10.2.1. Technical Features Kind of heating Tubular heating element with NTC - sensor Nominal voltage 230 V...

  • Page 33: Ntc

    10.3. NTC 10.3.2. Checking of Component Check the resistance value on the component with multimeter Component which sends signals to PCB about the water tem- as shown in below pictures. perature inside the tub. The Resistance (Ohm) value of the NTC decreases as the tem- perature increases.

  • Page 34: Valve

    10.4. Valve Valve is an electrical and mechanical component which is designed to take water from the network system into the wash- ine machine. It is operated by PCB card. 10.4.3. Component Controlling By Con- nection Measurement 10.4.1. Technical Features Nominal voltage 220 - 240 V Nominal power...

  • Page 35: Electronic Pressure Switch (Eps)

    10.5. Electronic Pressure Switch (EPS) 10.5.1. Technical Features Electromagnetic field occurs as a result of the vibration of the membrane which is under pressure in the coil. The nucleus part is moved up and down by the electromagnetic field. The water level is regulated by the frequency which is controlled by the PCB and changes according to the movement of the nucleus part.

  • Page 36: Motor (For Na-107Vc4)

    10.6. Motor (For NA-107VC4) The washing machine has an asynchronous motor. It is controlled by the PCB. It is essential to check the motor for correct diagnosis and quick servicing. In the below picture, socket points on the motor is shown to measure with multimeter.

  • Page 37: Door Lock

    10.7. Door Lock 10.7.2. Checking of Component Check the resistance value on the component with multi-meter Door lock is activated at the beginning of the program in order as shown in below figures. to prevent the door from opening. Locking is generated by sup- Resistance value on the (PTC overload + solenoid) should be plying power to PTC-bimetal, after max 6sec (220V), the 240Ω...
  • Page 38 10.7.3. Component Controlling By Con- nection Measurement This socket shows the connection between terminal 3-4 (See wiring diagram (***) above). The resistance read from terminal 3-4 is the resistance of PTC overload plus resistance of sole- noid.

  • Page 39: Dimensions

    11 Dimensions...

  • Page 40: Wiring Connection Diagram

    12 Wiring Connection Diagram 12.1. Wiring Diagram NA-107VC4...

  • Page 42: Exploded View And Replacement Parts List

    Exploded View and Replacement Part List 13.1. Control Panel Parts 13.1.1. Exploded View Control Panel Parts 13.1.2. Control Panel Replacement Parts List - A (U) : Indicates parts at the remarks that can be replaced by user. : Components identified mark have special characteristics important for safety.

  • Page 43: Front Panel Parts

    13.2 Front Panel Parts 13.2.1. Exploded View Front Panel Parts 13.2.2. Front Panel Replacement Parts Part List REF. NO PART NAME CODE REMARKS BODY GROUP PAINTED AXW1AB-37787 UPPER TRAY GROUP AXW11N-07630 FRONT PANEL GROUP AXW1BB-42790 PLINTH GROUP AXW22S-23758 ADJUSTABLE FEET GR. AXW31-00778 HOUSING FRAM BELLOW CLIP-PHT AXW1Z-08309...
  • Page 44 13.3 Washing Group Parts 13.3.1. Exploded View Washing Group Parts...

  • Page 45: Washing Group Parts

    13.3.2. Washing Group Replacement Parts List - A REF. NO PART NAME CODE MODEL REMARKS REAR TUB GROUP AXW12A-89470 FRONT TUB AXW32G-59330 DRUM GROUP AXW22B-33867 MOTOR AXW401-76070 TUB SEAL AXW212-15077 DRIVEN PULLEY AXW502-00499 BELT AXW412-54890 COUNTERSUNK HEAD BLT 8X28 AXWSS1-07899 TUB ENTRANCE WITH BELLOW HOSE AXWEBH-14409 TUB BELLOWS SEAL...
  • Page 46 13.4 Detergent Drawer Group Parts 13.4.1. Exploded View Detergent Drawer Group Parts 13.4.2. Detergent Drawer Group Replacement Parts List REF. NO PART NAME CODE MODEL REMARKS WATER DISTRIBUTION PLATE GR AXW1WD-19141 DETERGENT DRAWER HOUSING AXW1DD-19136 DETERGENT DRAWER AXW1V-605590 SIPHON COVER AXW1PV-05600 PLASTIC HOSE CLAMP AXW1PH-04189...

  • Page 47: Detergent Drawer Group Parts

    13.5 Pressure Switch Hose Group Parts 13.5.1. Exploded View Pressure Switch Hose Group Parts 13.5.2. Pressure Switch Hose Group Replacement Parts List REF. NO PART NAME CODE REMARKS TUB EXIT BELLOW HOSE BALL AXW1BB-10200 PRESSURE SWITCH HOSE AXW1PS-19319 PRESSURE SW WATER RESERVOIR AXW1PS-20089 TUB EXIT WITH BELLOW HOSE AXW1250-4954...
  • Page 48 13.6 Body Group Parts 13.6.1. Exploded View Body Group Parts...

  • Page 49: Body Group Parts

    13.6.2. Body Group Replacement Parts List REF. NO PART NAME CODE MODEL REMARKS PUMP GR.(FLTR,TH,PROTECT) AXW8FT-07280 DRAIN HOSE ROUTER PLASTIC AXW1DH-19322 DRAIN HOSE AXW1DH-74837 ELECTRONIC PRESSURE SENSOR AXW1EP-06187 EMI FILTER AXW2EF-15002 CBL HARN AXW14B-35620 CABLE HARNESS HOLDER PLS AXW1CH-22148 TUB SPRING AXW3441-5307 HANGER SPRING SHEETIRON PLS.

  • Page 50: Porthole Group Parts

    13.7 Porthole Group Parts 13.7.1. Exploded View Porthole Group Parts 13.7.2. Porthole Group Replacement Parts List REF. NO PART NAME CODE REMARKS SCR 3.5X16PAN.HE.W COL.CR.RE. AXWSS7-08715 INNER DOOR PLASTIC AXW1DP-55347 HINGE II-M5 AXW192-15559 HINGE BUSHING II AXW192-23907 DOOR HINGE SUPPORT SHEET AXW192-08152 SCR 4X12PAN HE W CLR UNDER HE AXWSB8-13513...

  • Page 51: Accessories

    13.8 Accessories 13.8.1. Accessories View 13.8.2. Accessories Replacement Parts List REF. NO PART NAME CODE REMARKS INSTALLATION SHEET (BOTTOM AXW4F-67869 COVER) － SERVICE LIST GUARANTEE － USER'S MANUEL EN ENGLISH ENERGY LABEL AXW90EL-8830 LIQUID DETERGENT LEVEL PLATE AXW90LD-9158 DRAIN HOSE COAT RACK AXW90HC-0601 TRANSPORT SCREW STOPPER AXW1TS-14437...

  • Page 52: Packaging Group Parts

    13.9. Packaging Group Parts 13.9.1. Exploded View Packaging Group Accessories...
  • Page 53 13.9.2. Package Group Replacement Parts List REF. NO PART NAME CODE MODEL BOTTOM STYROFOAM AXWPV-154370 TOP CARTON AXWPV-678640 REAR STYROFOAM(LEFT) AXWPV-277830 REAR STYROFOAM(RIGHT) AXWPV-277820 FRONT STYRF L-SIGMA PLUS 2 AXWPV-277810 FRONT STYRF R-SIGMA PLUS 2 AXWPV-280760 CORNER CARDBOARD AXWPV-002040 TUB SUPPORT STYROFOAM AXWPV-053000 PORTHOLE PRO.

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