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Troubleshooting Guide
Problem
Motor will not start.
Motor is over-heated. Use of a high speed for
Mixer head does not
lock down properly.
Attachment is hitting
the bowl.
Mixer is moving on
the benchtop.
Possible Cause
Motor is over-heated.
Mixer head is not
locked down properly.
a long time.
Mixture too heavy.
Mixing quantity too
large.
Thick mixture is
preventing the
attachment from going
all the way down into
the bowl.
Attachment is not
inserted correctly.
Mixing bowl is not
locked into the base
properly.
Chosen speed is too
high for the mixture.
Mixture caught up in
the attachment.
Flour or spills on
bench top.
What to do
Unplug and allow motor to cool, (the
mixer head should be cool to touch).
Move mixture in mixing bowl to the
side of the attachment, to allow the
attachment to go all the way into the
bowl.
Switch the mixer off and unplug it from
the power point. Release the mixer
head and tilt it back until it is locked
into the tilt back position. Let the mixer
rest for 30 min to allow the motor to
cool.
Try mixing in batches and do not
operate for more than 3 mins as this
may cause over heating'
Move mixture in mixing bowl to the
side of the attachment, to allow the
attachment to go all the way into the
bowl.
Remove the attachment and
try inserting again. Refer to the
instructions in this booklet if needed.
Lock bowl into position. Refer to the
instructions in this booklet if needed.
Lower the speed or mix in batches.
Scrape down the attachment and
continue mixing.
Clean and dry benchtop as well as the
mixer base.
9
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