Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
Cause and Troubleshooting
Close the door.
1.
To start the program, pressStart/Refill.
2.
Child lock is activated.
Deactivate child lock.
▶
→
"Deactivate childproof lock", page 33
is activated.
Ready in
Check ifReady in
▶
→ "Buttons", page 24
Laundry is jammed in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, pressStart/Refill.
4.
– – – –
is activated.
Resume the programCentrifugeorDrainto choose and
▶
onStart/Refillto push.
→ "Resume program at rinse hold", page 33
Temperature is too high.
Wait for the temperature to drop.
▶
Cancel program.
▶
→ "Program cancel", page 32
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", page 25
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", page 49
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
trapped.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or trapped.
Drain pump is clogged.
→ "Clean the drain pump", page 36
▶
– – – –
is activated.
TroubleshootingNL
is activated.
43