BIXOLON SRP-352plusV User Manual
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BIXOLON SRP-352plusV User Manual

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User's Manual
SRP-350/352plusV
THERMAL PRINTER
Ver. 1.00
http://www.bixolon.com

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Summary of Contents for BIXOLON SRP-352plusV

  • Page 1 User’s Manual SRP-350/352plusV THERMAL PRINTER Ver. 1.00 http://www.bixolon.com...

  • Page 2: Table Of Contents

    SRP-350/352plusV Table of Contents Copyright ..........................3 WARNING & CAUTION ......................7 Manual Introduction ......................9 Printer Introduction ......................10 1. Preparation ........................11 2. Product Part Names ..................... 12 2-1 Printer Part Names ......................12 2-2 Interface Part Names ..................... 13 2-2-1 USB Interface (Built-in) ..................

  • Page 3: Copyright

    It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product.
  • Page 4 SRP-350/352plusV Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 5 SRP-350/352plusV Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 6 SRP-350/352plusV Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

  • Page 7: Warning & Caution

    Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire.
  • Page 8 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (http://www.bixolon.com). - 8 - Ver. 1.00...

  • Page 9: Manual Introduction

    SRP-350/352plusV Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it. Manual Symbol Introduction It describes death, physical injuries, serious financial Precaution...

  • Page 10: Printer Introduction

    SRP-350/352plusV Printer Introduction SRP-350/352plusV printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices. The main features of the printer are as follows 1. THERMAL PRINTER 2. Thermal transfer method printing 3.

  • Page 11: Preparation

    SRP-350/352plusV 1. Preparation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image. SRP-350/352plusV Standard Components Installation Guide Paper AC/DC Adapter Cover-Cable Power Cord USB A-B Cable DK Gender Option Components Serial Cable...

  • Page 12: Product Part Names

    SRP-350/352plusV 2. Product Part Names 2-1 Printer Part Names Printer Cover Controller Manual Cutter Cutter Cover Cable Cover Cover-Open Button Power Button - 12 - Ver. 1.00...

  • Page 13: Interface Part Names

    SRP-350/352plusV 2-2 Interface Part Names • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. 2-2-1 USB Interface (Built-in) USB Port Pin No. Signal Name Designation (Color) Function Shell Shield Drain Cable Frame Ground...

  • Page 14: Ethernet Interface

    SRP-350/352plusV 2-2-2 Ethernet Interface 2-2-2-1 IFJ-E Ethernet Interface Card (Built-in) Ethernet port 2-2-2-2 IFJ-EL Ethernet Interface Card 1) Dip Switch ↓: Ethernet interface is only available (USB interface disabled) Ethernet Port Dip Switch - 14 - Ver. 1.00...
  • Page 15 - Change the ethernet interface card dip switch after the printer powered off. - Refer to the utility and network connection manual for Interface connection information. The network connection manual is on the Big Solon website (www.bixolon.com) We're offering it. - 15 - Ver. 1.00...

  • Page 16: Serial Interface Card (Rs-232C)

    SRP-350/352plusV 2-2-3 Serial Interface Card (RS-232C) 2-2-3-1 Serial Single Interface Serial Port Pin No. Signal Name Direction Function Frame Ground Output Transmit Data Input Receive Data Output Ready To Send Input Clear To Send Signal Ground Data Terminal Output Ready Connect or disconnect the communication cable while the printer power is off.
  • Page 17 SRP-350/352plusV 2-2-3-2 Serial Dual Interface Card Serial Port (9pin) Serial Port (RJ45) * Printer Side DSUB 9pin RJ45 Signal Name Direction Function Pin No. Pin No. Output Transmit Data Input Receive Data Signal Ground Data Terminal Output Ready Input Clear To Send Output Ready To Send Connect or disconnect the communication cable while the printer...

  • Page 18: Parallel Interface Card (Ieee1284)

    SRP-350/352plusV 2-2-4 Parallel Interface Card (IEEE1284) Parallel Port Pin No. Source Compatibility Mode Nibble Mode Host nStrobe HostClk Host/Printer Data 0 (LSB) Host/Printer Data 1 Host/Printer Data 2 Host/Printer Data 3 Host/Printer Data 4 Host/Printer Data 5 Host/Printer Data 6 Host/Printer Data 7 (MSB) Printer...

  • Page 19: Wireless Lan Interface Card

    (PDA, PC, smartphone, tablet PC, etc.). Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection. The network connection manual is on the Big Solon website (www.bixolon.com) We're offering it. - 19 - Ver. 1.00...

  • Page 20: Bluetooth Interface Card

    (PDA, PC, smartphone, tablet PC, etc.) Refer to the Bluetooth Connection Manual for more detailed instructions about how to establish the connection. The network connection manual is on the Big Solon website (www.bixolon.com) We're offering it. - 20 - Ver. 1.00...

  • Page 21: Powered Usb Interface Card

    SRP-350/352plusV 2-2-7 Powered USB Interface Card Powered USB Interface Pin No. Signal Name Function Shield Shield Prevent Noise PGND Main Power Ground VPP24V Main Power Signal ground Data Line (D+) Data Line (D-) VBUS Host Power VPP24V Main Power PGND Main Power Ground - Refer to www.powered.org...

  • Page 22: Drawer Kick-Out Port

    SRP-350/352plusV 2-2-8 Drawer Kick-out Port Connect the cash drawer connection cable to the drawer kick-out port on the rear side of the printer. Drawer kick-out port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal Input +24V Drawer Kick-out Drive Signal 2...
  • Page 23 SRP-350/352plusV - Use a cash drawer that meets the printer specifications. Using a cash drawer that is inappropriate to the specs or using it as a power supply for a separate device may result in damage to the product - Do not connect a telephone line to the drawer kick-out port. Otherwise, the telephone line and the computer may be damaged.

  • Page 24: Installation & Usage

    SRP-350/352plusV 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface. - Avoid humid environment.

  • Page 25: Power Connection

    SRP-350/352plusV 3-2 Power Connection • Face the flat side of the power cable to the bottom of the printer and connect the power cable to the power port. Power Port Power Cable - 25 - Ver. 1.00...
  • Page 26 SRP-350/352plusV - Only use a power supply provided by Bixolon. Bixolon shall bear no responsibility for damage caused by using a third-party power supply. - Be sure to turn off the printer and connect or disconnect the cable. - Check the power supply’s label to check its electronic specs.

  • Page 27: Inserting And Changing The Paper Roll

    SRP-350/352plusV 3-3 Inserting and changing the paper roll Use paper roll that complies with the specifications If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper.
  • Page 28 SRP-350/352plusV 2) Replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. - 28 - Ver. 1.00...
  • Page 29 SRP-350/352plusV 4) Pull out a small amount of paper as shown in the picture, and close the Pinter Cover. When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 5) Cut out the paper as indicated. - 29 - Ver.

  • Page 30: Using Controller

    SRP-350/352plusV 3-4 Using Controller Controller Explanation Power LED The Power LED light is on whenever the printer is on. Error LED is on when there is an error Error LED such as no paper roll, open cover, etc. Paper LED is on when the paper roll is almost used up or there is no paper roll inside.

  • Page 31: 2-Inch Mounting Partition

    SRP-350/352plusV 3-5 2-inch Mounting Partition • When using 2-inch roll paper, mount the partition in the direction of the arrow as shown below. When installing the partition, align it with the top and bottom grooves and tighten the screws to secure it. Screw Partition - Do not use 3-inch paper after using 2-inch paper as there may be a...

  • Page 32: Printer Setting Change

    Select print speed (*1) Refer to the following table 1-5 ~ 1-8 Select print density (*2) Refer to the following table (*1) Print speed selection table Remark Print speed SRP-350plusV SRP-352plusV Level 9 400mm/s 370mm/s Level 8 370mm/s 350mm/s Level 7 350mm/s...
  • Page 33 SRP-350/352plusV (*2) Print density selection table Print density Remark Level 12 100% Default Level 11 105% Level 10 110% Level 9 Level 8 Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 - 33 - Ver.

  • Page 34: Serial Interface (Memory Switch 8)

    SRP-350/352plusV 4-2 Serial Interface (Memory Switch 8) Memory Function Default Switch Word length 7bit 8bit Parity Selection Parity Check EVEN Hand Shaking XON/XOFF DTR/DSR Baud rate(bps) (*3) Refer to 8-5 ~8-7 selection following table Fixed to Reserved (*3) Baud rate(bps) selection table Baud rate(bps) Remark 9600...

  • Page 35: Self-Test

    SRP-350/352plusV 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase. - Do not open the top cover while the printer is running.
  • Page 36 SRP-350/352plusV If “Continuous SELF-TEST” is selected (1) Press the Feed button for less than one second to print the preset page. (2) The Self-Test ends automatically as it prints the following line and cuts the paper *** COMPLETED *** (3) The printer goes into normal print mode upon completion of the Self-Test. - 36 - Ver.
  • Page 37 SRP-350/352plusV If “VMSM Selection” is selected (1) The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Print Speed 4 : Set Cutting mode 5 : Buzzer Setting 6 : Set Serial Setting...

  • Page 38: Hexadecimal Dumping

    SRP-350/352plusV 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 39: Maintenance

    SRP-350/352plusV 7. Maintenance 7-1 Paper Jam If paper is stuck, turn the printer ON/OFF and open the cover to remove the crumpled paper inside the printer. If the Printer Cover will not open, please follow the following instructions. 1) Turn the printer OFF. 2) Lift the paper rollout part of the Cutter Cover to remove it.

  • Page 40: Cleaning Printer

    SRP-350/352plusV 7-2 Cleaning Printer • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. It is recommended to clean printer at every paper roll change. 1) Open the Printer Cover and remove the paper currently in use. 2) Residue or contamination of TPH should be wiped out by alcohol for medical.

  • Page 41: Specifications

    Paper Width 2 inch: 57.5±0.5mm No. of Characters per Line SRP-350plusV: 42(Font A), 56(Font B), 56 (Font C) (Default Value) SRP-352plusV: 48(Font A), 64(Font B), 64 (Font C) SRP-350plusV: Max. 400 mm/sec Printing Speed SRP-352plusV: Max. 370 mm/sec Receiving Buffer Size...

  • Page 42: Recommended Papers

    - The use of papers other than those recommended above may cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
  • Page 43 SRP-350/352plusV Revision history Rev. Date Page Description 1.00 2022-12-14 - 43 - Ver. 1.00...

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