Chapter 4: Frequently Asked Questions; I Don't See Anything On My Handheld Screen - Palm m500 Series Getting Started

Chapter 4
Frequently Asked
Questions
If you encounter a problem with your handheld, try the suggestions in
this section, and the suggestions in the "Frequently Asked Questions"
chapter in the online Handbook before contacting Technical Support.
If you are still having problems, contact Technical Support. For US
and International telephone numbers, see the Worldwide Customer
Support card that comes with your handheld or go to
http://www.palm.com
Note: There are thousands of third-party applications available for
Palm OS
contact the software developer directly.

I don't see anything on my handheld screen

1. Press an application button to ensure your handheld is turned on.
2. If your handheld enables contrast adjustment, tap the Contrast
icon in the upper-right corner of the Graffiti
Contrast dialog box appears, adjust the contrast by holding down
the up scroll button for a few seconds. If this doesn't work, hold the
down scroll button for a few seconds.
3. Make sure the battery is properly charged.
4. Perform a soft reset. Use the reset tip tool, or the tip of an unfolded
paper clip (or similar object without a sharp tip) to gently press the
reset button on the back of your handheld.
5. If your handheld still doesn't turn on, perform a hard reset by
holding down the power button while doing a soft reset. Wait for
the Palm
™
want to continue and erase all your data, press the up scroll button.
Important: With a hard reset, all records and entries stored in your
handheld are erased. Never perform a hard reset unless a
soft reset does not solve your problem. You can restore
any data previously synchronized with your computer
during the next HotSync
Handbook for instructions on restoring your data.
Chapter 4
.
handhelds. For questions and support, please
®
logo to appear, then release the power button. If you
writing area. If the
®
operation. See the online
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