Axis S3008 User Manual page 27

AXIS S3008 Recorder
Troubleshooting
4. Carefully put the recorder back in its place.
5. The process is complete when the status LED indicator turns green. The product has been reset to the factory default
settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
6. Reset your devices connected to the recorder.
7. If your hard drive is encrypted, it must be mounted manually after the recorder is reset:
7.1 Go to the device webpage.
7.2 Go to System > Storage and click Mount.
7.3 Enter the encryption password used when encrypting the hard drive.
I can't log in to the product's webpage
If you set a password for the product during configuration, and later add that product to a site, you can no longer log in to the
product's webpage with the password you've set. This is because AXIS Companion software changes the passwords of all devices in
the site.
To log in to a device in your site, type the user name root and your site password.
How to erase all recordings
1. Go to the device webpage > System > Storage.
2. Select Format and click Use tool.
Note
This procedure erases all recordings from the hard drive, but the configuration of the recorder and the site doesn't change.
Save a system report
1. In AXIS Companion, go to
2. When you register a new case at Axis Helpdesk, attach the system report.
> Save system report.
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