Chapter 5 Troubleshooting - Epson Apex User Manual

Chapter 5
Trobleshooting
You should not encounter any serious difficulties as you set up
and use your Apex. But if anything out of the ordinary happens,
check this chapter for a solution. You can usually correct most
problems by adjusting a cable connection, repeating a software
procedure, or resetting the computer.
Use the suggestions in this chapter to help you solve most of
the problems that you may encounter. If the problem still exists,
call toll-free 1-800-922-891 1 for the location of your nearest
Epson Customer Care Center (24 hours a day, seven days a
week). You can also send any questions you have about the
Apex to Epson at the following address:
When you contact Epson, please provide the serial number of
your computer, the configuration (Apex Plus or Apex Plus 20,
number of drives, type of monitor, option cards), and the
software you are using.
WARNING
If you need to turn off the computer for any reason, always wait
at least five seconds before turning it back on. You can damage
your computer if you turn it off and on rapidly.
Epson America, Inc.
Product Support Department
23610 Telo Avenue
Torrance, CA 90505
Troubleshooting 5-1