Year Limited Hardware Warranty - SWAGTRON EB-8 User Manual

1 Year Limited Hardware Warranty

your SWAGTRON® EB-8 Electric Bike ("Product") includes a One year Limited Hardware Warranty
("Warranty"). The Warranty covers product defects in materials and workmanship under normal use. This
Warranty is limited to residents of the United States and Canada only and is available only to original
purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary
from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the "Warranty Period"). The
Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of
this limited warranty at our discretion, but any changes will not be retroactive.
Warranty services are provided by SWAGTRON®. If a hardware defect arises and a valid claim is received
within the Warranty Period, at its option and to the extent permitted by law, SWAGTRON® will: (1) repair
the hardware defect by using new or refurbished parts that are equivalent to new in performance and
reliability; or (2) exchange the Product with a product that is new or refurbished which is substantially
equivalent to the original product. This Warranty is for one replacement only of like-items and does not
cover items out of production if the product is no longer made or stocked. This Warranty is not assignable
or transferable. The original purchaser may call SWAGTRON's toll-free number at 1-844-299-0625 for
service request.
When a product or part is exchanged, any replacement item becomes your property and the replaced item
becomes SWAGTRON®'s property. This warranty only covers technical hardware defectiveness during the
warranty period and under normal use conditions. SWAGTRON® does not warrant uninterrupted or error-
free operation of this Product.
This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d)
failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f)
unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other
actions or events beyond our reasonable control.
Important: do not disassemble the Product. disassembling the Product will void this Warranty. Only
SWAGTRON® or a party expressly authorized by SWAGTRON® should perform service on this Product.