Customer Support; Knowledge Portal - Dell SonicWALL NSA 6600 Getting Started Manual

NSA_6600_GSG.book Page 40 Wednesday, April 3, 2013 4:52 PM

Customer Support

Designed for customers with Dell SonicWALL NSA solutions,
Dell SonicWALL NSA Support 24x7 delivers the enterprise-
class support features and quality of service that enterprise
companies require to keep their networks running smoothly and
efficiently. Dell SonicWALL Support 24x7 is an around-the-
clock support service that includes phone, email and Web-
based technical support, software and firmware updates and
upgrades and Advance Exchange hardware replacement.
Please Note: Continuous support is required on all NSA
products.
For further information, visit:
<http://www.sonicwall.com/us/support.html>
40 | Customer Support

Knowledge Portal

The Knowledge Portal is a resource which allows users to
search for Dell SonicWALL documents based on the following
types of search tools:
• Browse
• Search for keywords
• Full-text search
For further information, visit:
<http://www.sonicwall.com/us/support/kb.asp>