Appendix A Where To Get Help; Technical Support Web Site; Contacting Customer Support; Before Contacting Epson - Epson B-300 User Manual

Appendix A
Where To Get Help

Technical Support Web Site

Epson's Technical Support Web Site provides help with problems that cannot be solved using the
troubleshooting information in your product documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQ's, manuals, or other downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson Web site.

Contacting Customer Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services
for assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
B-300/B-500DN User's Guide
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
New :Only inkjet, SPC, and Scanner products are used in this section.
Where To Get Help
New :For All products
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