Service Call; Common Faults And Troubleshooting - coldline ICE80 User Manual

Service Call

If the ice machine works abnormally, please
confirm below before making a service call:
1. Check the water supply
whether there is water in the watertrough;

whether the water pressure for the ice

machine is 0.13MPa to 0.55MPa; the water
temperature is 5-35 °C;
whether the water valve is open;

whether there is no water leakage;

2. Check the power
whether the indicator on the display panel

is ON;
Note: If the machine fails due to the user's faults, such as no supply of water, electricity
or environmental factors, rather than the fault of the ice maker, the door-to-door service will
be charged.

Common Faults and Troubleshooting

Fault
Not working
Indicator is OFF
Shutdown every 3
minutes after startup;
the display shows E04
high temperature
The display shows E06
high pressure
protection
Ice defrost abnormal
Poor transparency of
ice cubes; ice cubes too
thin or incomplete
Too slow in ice making
Too much noise
Potential cause
Power switch not turned on
Plug is loose
The ambient temperature is
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Fan does not start
Ambient temperature too low
Defrost valve does not start
normally
Ice thickness too thin or too
thick
Ice thickness too thin
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
blocked
Water leaking
Inlet water filter has not been
replaced for a long time
The condenser or air filter is
dirty
High ambient temperature
Poor ventilation
Water temperature is too high
The ice machine is not placed
in a leveled foundation or the
ice maker is not leveled.
USRESTAURANT® RESERVES THE RIGHT TO CHANGE SPECIFICATIONS WITHOUT NOTICE
whether the panel display does not display

the OFF standby state;
If the LED on the display panel is not ON,

check whether the plug and socket are
normal, and whether the power supply
switch is ON.
3. Check nameplate and series number
Check the nameplate located on the side

or back of the ice machine and record the
model and series number of the ice
machine.
Troubleshooting
Turn on the power switch
Check plug and socket
Normal working temperature range of
5-40 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
Normal working temperature range of
5-40 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Check and correct ice thickness
setting
Check that the water supply pressure
is 0.13MPa to 0.55MPa
Water temperature of 5-35 °C
Check and correct the inlet water
valve
Check whether water leaks and
correct
Check and correct the inlet water filter
Clean the condenser and filter screen
Normal working temperature range of
5-40 °C
Check the environment around the ice
machine
Check the water supply temperature
of 5-35 °C
Level the ice machine
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