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Software House iSTAR Pro 4U Quick Start Installation Manual

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OVERVIEW
Software House iSTAR Pro 4U Rack Mount is a standalone, rack-mountable
access control and burglar alarm system unit that houses all the necessary
components to control up to 16 doors, and monitor up to 32 alarm inputs.
Topics
This guide describes quick start installation information for the iSTAR Pro 4U
Rack Mount, including:
How to wire Doors/Readers to RM ports.
How to wire Supervised Inputs and Dry Contact Relay Outputs.
How to wire Lock Power.
How to wire Mag Lock Power.
How to wire I/8 and R/8 bus modules.
Features
Software House iSTAR Pro 4U Rack Mount is a standalone, rack-mountable
access control and burglar alarm system unit that houses all the necessary
components to control up to 16 doors and monitor up to 32 alarm inputs. The
device manages power and wiring for access control systems by combining
24V/1A power per lock, separately protected and isolated lock outputs, and
fire interlocks all within the enclosure. Combined with removable wire
connectors that enable quick installation, the iSTAR Pro Rack Mount reduces
the space requirements and costs associated with installing a panel on the wall.
The rack design allows integrators to centrally install and monitor the panel in a
standard depth, 4-post IT rack or a standard 2-post Telco rack, to save valuable
wall space. This efficient design includes two-piece removable rear connectors
for easy field wiring.
iSTAR Pro 4U Rack Mount
Quick Start
Installation Guide
Document Part Number UM-219
Version C4
August 2012
1

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Summary of Contents for Software House iSTAR Pro 4U

  • Page 1 16 doors, and monitor up to 32 alarm inputs. Topics This guide describes quick start installation information for the iSTAR Pro 4U Rack Mount, including: How to wire Doors/Readers to RM ports.
  • Page 2 Overview iSTAR Rack Mount supports Dynamic Host Configuration Protocol (DHCP) to simplify and expedite installation. For easy setup, this device also supports Domain Name Services (DNS), Windows Internet Naming Service (WINS), and Fully Qualified Domain Naming (FQDN), thus providing a comprehensive approach to network management.

  • Page 3: System Components

    Overview System Components The iSTAR Pro 4U Rack Mount hardware components consist of: Front Panel - With LCD to display the current status and for use when running diagnostics. Alarm Board provides Indicators for: Power  Fire Alarm  Fan Failure ...
  • Page 4 Overview iSTAR Pro 4U Rack Mount Cabinet Rails Alarm Panel LCD Display FIGURE 1. iSTAR Pro Rack Mount Enclosure Rack Mount Size and 4U - 7" High  Rack Requirements Standard 19" Wide  29" Long to Shroud  74 lbs Weight ...

  • Page 5: Mounting Instructions

    Overview Mounting Instructions, Install Rack Rails to both sides of iSTAR Pro Rack enclosure. (Screws  Provided) 4 Post IT Rack Install Rack Rails to Server Rack.  Slide iSTAR Pro into Rack Rails on Server Rack  Attach iSTAR to Server Rack for added Security ...
  • Page 6 Overview iSTAR Pro 4U Rack Mount Layout FIGURE 2. 4U Rack Mount Layout...

  • Page 7: Part Number Description

    Overview Part Numbers TABLE 1. iSTAR Pro 4U Rack Mount Main Components Part Number Description STAR016-4URM 4U iSTAR Pro Rack Mount, 16 reader with integral lock power, supports RM devices only (no direct Wiegand) STAR008-4URM 4U iSTAR Pro Rack Mount, eight reader with integral...

  • Page 8: Specifications

    Specifications SPECIFICATIONS Following are specifications for the iSTAR Pro 4U Rack Mount: TABLE 3. Physical Specifications Physical Dimensions (H x W x D) 18 x 48 x 74 cm (7 x 19 x 29 in) Space Requirements 4U (standard rack units) Environmental 0°...

  • Page 9: Indicators And Switches

    Specifications TABLE 5. Electrical Specifications Indicators and Switches Notes LED for power, high temp, fire, fan Relay outputs are available for tie-in to spare inputs. failure LCD for diagnostics See “GCM Diagnostic Display Selections” on page TABLE 6. Communication to Doors Communication to Doors Communications Bus...
  • Page 10 Specifications TABLE 7. Readers, Inputs, and Outputs Readers, Inputs, and Outputs Reader Ports Reader Support RM readers or RM reader modules Reader Technologies Supported Multi-Technology  Proximity  Smart Card  Wiegand  Magnetic Stripe  HID iCLASS  Supervised Inputs 32, double 1 K ohm resistors Outputs 16, 1A nominal (max 2.5A)
  • Page 11 Specifications TABLE 9. Specific considerations when using the iSTAR Pro 4U Rack Mount as an intrusion detection / burglar alarm system, per ANSI/UL 1076 UL 1076 Intrusion Detection / Burglar Alarm Recommendations Recommended Arm/Disarm RM2L-4000 multi-technology reader Device with keypad & display, to provide visual...

  • Page 12: Components/ Connections

    Components/Connections COMPONENTS/ CONNECTIONS Front Panel The front panel is shown in Figure 3. It provides the LCD panel for status and diagnostics. There are also indicators for: Power  Fire Alarm  Fan Failure  High Temperature  FIGURE 3. Front Panel...
  • Page 13 Components/Connections Alarm Board The Alarm board is mounted just behind the alarm indicators. The layout of the Alarm board is shown in Figure 4. Fan Power Out +12VDC In Fire Alarm In (from rear panel) Supervision Resistors for Alarm outputs Alarm Outputs (connect to inputs on ACM, if desired) FIGURE 4.

  • Page 14: Rear Connection Panel

    Components/Connections Rear Connection Panel Power Input 2 RM Ports Circuit Breaker On/Off Switch 16 Doors Network Connection 32 Inputs with Lock Power Fire Alarm (NO) (16 per ACM) (8 per ACM) FIGURE 5. Rear Connection Panel...
  • Page 15 There is also a grounded pin to connect the shield of the cables. The inputs are ordinary Software House supervised inputs that can be wired as NO or NC. Each pair is wired to an input on the ACMs. Inputs 1-16 are mapped to inputs 1-16 of the first ACM.
  • Page 16 Components/Connections Bottom Row Rear Connectors Doors 9-16 and Inputs 21-32 are on the bottom connector. The Fire Alarm input (FA/NO) on the IN31-32 connector is a Normally Open (NO) dry connection. When the connection closes, it indicates an external Fire Alarm is active.
  • Page 17 Components/Connections If you want to use RM 8 or RM 16, set S1 position 1 to OFF (No Termination) on that ACM. See Figure 8. NOTE The total length of the half duplex RS-485 connection is 4000 feet. S1-1=OFF S1-1=ON FIGURE 8.
  • Page 18 Components/Connections After wiring the connections to the rear panel, use the shroud to protect the cables and provide enough of a service loop to allow the rack mount to be pulled out from the front. Strain relief fitting, attached to iSTAR to help prevent connectors...
  • Page 19 Components/Connections GCM / ACM Connectors (Different suppliers) Warning: Tolerance issues may cause loose connections in the field when connectors from different suppliers are mixed, leading to intermittent problems that are difficult to troubleshoot. FIGURE 10. Typical Connector A good field test is to put the connector on a loose RM, I8, or R8 board and see if you can lift the board, by gripping only the connector.

  • Page 20: Power Supplies

    Components/Connections Power Supplies There are three power supplies included with the 4U Rack Mount iSTAR Pro. The supplies are all CPS-1000 units that provide 10 Amps each. For clarity, we will refer to them as units 1, 2, and 3. Unit 1 - Factory set to +12 VDC.

  • Page 21: Battery Backup

    Components/Connections AC IN Indicator DC1 Output Voltage present Not Used Voltage OUT +24 VDC or +12 VDC 30 VAC IN 15 A Fuse Battery Charge Do not change S1 AC and DC Fault relays can be wired to ACM inputs. Not Used Jumpers J3, J1 Both in = +12 VDC...

  • Page 22: Power Supply Troubleshooting

    Components/Connections FIGURE 13. Battery Connections Backup Time To calculate the actual backup time you need to estimate the total current draw per power supply, and provide batteries attached to each power supply. Here is a rough worst case estimate: Mag locks – draw 400mA all the time, so 8 locks x .40A = 3.2A ...
  • Page 23 Components/Connections APD8 Boards AlarmSaf boards APD8 Figure 15 shows how the power supply is wired to the APD8 board. FIGURE 15. AlarmSaf APD8 The APD8 is an access control power distribution system providing eight relay controlled, individually protected outputs. The APD8 provides Class-2 power limited outputs via PTC protection.
  • Page 24 Components/Connections Input from ACM Relay Power Jumpers DIP Switch set for Negative Trip Do not change Do not change CDX Jumpers for Power Source Output Mode is present LED indicating no LED indicating Power IN F/A when lit Door Outputs Output is active NO = Relay NO C = Relay Common...
  • Page 25 Components/Connections FIGURE 17. CDX Jumper TABLE 10. Troubleshooting Condition Possible Cause Solution J1 and J2 set incorrectly Both jumpers should be in. No power input Verify power is present on the power input terminals. If J1 and J2 are removed, BOTH power inputs must be powered.
  • Page 26 Components/Connections Interconnections Lock Varieties RM4 to Head End Wiring Instructions Reader Diagram 1. Connect RM Power (Red) to pin 1 2. Connect Data + (White) to pin 2 3. Connect Data - (Green) to pin 3 4. Connect RM GND (Black) to pin 4 5.
  • Page 27 Components/Connections Lock Power Variations Normal Default Case (RM readers with wet sourced power) 1. Verify the JPn jumper to be in the C position. 2. Connect Lock+ to pin 9 3. Connect Lock- to pin 10 FIGURE 19. Sourced Lock Power...
  • Page 28 Components/Connections Default Sourced Wet with F/A RM readers with sourced wet power gated by F/A 1. Wire the NO Fire Alarm (F/A) to the rear connector panel. 2. Verify the JPn jumper to be in the D position. 3. Connect Lock+ to pin 9 4.
  • Page 29 Components/Connections Maglock RM Readers with Mag Locks Maglocks require a normally energized output. 1. Verify the JPn jumper to be in the either the C or D position 2. Move the wire from the NO pin to the NC pin 3.
  • Page 30 Components/Connections Dry Contact RM Readers with dry power The dry contact method requires an external power supply 1. Verify the JPn jumper to be in the either the X position 2. Move the wire from the COM pin to the C pin 3.
  • Page 31 Components/Connections Fail Safe/Fail Secure The following two examples show an electric strike wired as both Fail Secure and Fail Safe. Fail Secure Wiring Fail Safe Wiring Use the C•CURE Administration application to configure the output as Normally Energized for the Fail Safe case.

  • Page 32: Cable Distances

    Cable Distances and Power CABLE DISTANCES Following are maximum cable distances when supplying power to RM-4 and RM-4E Readers from the 4U Rack Mount. AND POWER RM-4 Readers TABLE 11. Power for RM-4 Power from Max cable Door Max cable Max cable distance (ft.) for Connectors to...
  • Page 33 Cable Distances and Power Following are maximum cable distances when supplying power to I/8 and R/8 bus modules from the 4U Rack Mount. I/8 - R/8 Bus Modules TABLE 14. Power for I/8 and R/8 Max cable Power from RM Max cable distance (ft.) for Connectors to...

  • Page 34: Input Diagram

    Cable Distances and Power Inputs Input Diagram Figure 23 shows the wiring diagram of an input connector FIGURE 23. Input Connector...
  • Page 35 Cable Distances and Power NO and NC Input Inputs The wiring of supervised inputs is shown in the next two figures. Note that the resistor network is different for NO and NC switches. Normally Open (NO) Wiring Normally Closed (NC) Wiring NOTE To comply with UL requirements, use shielded, minimum 22 AWG stranded, twisted pair cable for monitor points, DSMs, and REXs.
  • Page 36 Cable Distances and Power GCM Board GCM Module FIGURE 24. GCM Module...
  • Page 37 GCM General Control Module GCM GENERAL Figure 25 shows the GCM components described in this guide. CONTROL MODULE FIGURE 25. CGM Control Module Layout...
  • Page 38 GCM General Control Module Network Connection Connect a CAT 5 RJ45 cable to the primary LAN port on the rear of the unit. If the other end of the cable is connected to a hub or switch, it must be straight through.
  • Page 39 GCM General Control Module GCM Diagnostic Display Selections S4 - Diagnostic Features and Status Messages S4 positions 5 through 8: Activate status messages (with ICU Block on or off)  Activate diagnostic tests for troubleshooting  Disable DIMM slot memory burst mode ...

  • Page 40: Mac Address

    GCM General Control Module S4 Restricted Switches S4 positions 1 through 4: Are reserved for iSTAR Pro features  Activate diagnostic or repair operations for use by Technical Support  representatives. TABLE 16. S4 Restricted Switches Switch Setting Description Position 1 Position 2 Position 3 Position 4...

  • Page 41: Dip Switches

    Use NiMH (Nickel Metal Hydride) batteries - AA size. Minimum 2400 milli- amp hours. Software House recommends that you replace the NiMH (Nickel Metal Hydride) AA size batteries yearly. Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
  • Page 42 GCM General Control Module To display card reads in hexadecimal on the LCD panel, set switch 4-8 On. The data that is displayed is left-justified. There may be some unused bits on the right side of the display. The Reset Switch, S5, will cause the GCM computer to reboot. Pressing S5 will also clear memory, including configured readers, inputs and outputs.
  • Page 43 ACM - Access Control Module(s) ACM - ACCESS The ACM (Access Control Module) provides the Readers, Inputs and Outputs that are used in access control. An iSTAR Pro can contain either one or two CONTROL ACMs. MODULE(S) ACM Module FIGURE 26. Photograph of iSTAR Pro ACM FIGURE 27.
  • Page 44 ACM - Access Control Module(s) RM4 Readers Either Wiegand signaling or Magnetic signaling read heads are connected to RM-4s or RM-4Es. The RM-4 or RM-4E readers are interfaced through the rear connector panel. The signals are wired internally to the STAR1 through STAR8 connectors on the ACM.

  • Page 45: Switch Function

    ACM - Access Control Module(s) LEDs TABLE 18. ACM LEDs Function Indicates power to the ACM. Indicates Rx on the RS485 half duplex reader bus. Indicates Tx on the RS485 half duplex reader bus. DS4 - DS11 Displays the eight outputs on the ACM. NOTE DS1 and DS2 should be on solid.
  • Page 46 ACM - Access Control Module(s) RM Led and Beep Control This next section is included to indicate Led and Beep control by the RM Readers, and the RM-4 and RM-4E modules. 2 Wire (Red and Green) There are two instances of External Bi-color; two wire and one wire. With two wire, the Red and Green LED drives are wired as shown in Figure 28 FIGURE 28.
  • Page 47 ACM - Access Control Module(s) 1 Wire (Yellow) With one wire, the Yellow drive is wired as shown in Figure 29 FIGURE 29. External Bi-color (1 wire) The Yellow LED drive gets inverted in the read head resulting in a Red LED when the signal is low and a Green LED when the signal is high.
  • Page 48 ACM - Access Control Module(s) 3 Wire (Red, Green, Yellow) In this case, the Red, Green, and Yellow LED drives are wired to its associated LED of the same color as shown in Figure 30. FIGURE 30. Three wire LED control...
  • Page 49 ACM - Access Control Module(s) In this case, a single LED drive (Red or Green or Yellow) is wired with varying results as shown in Figure 31. Three Wire LED Control mode is typically used for older read heads that have a single LED that is either On, Off, or flashing.

  • Page 50: Dialup Connection

    ACM - Access Control Module(s) Dialup Connection It is unlikely that a dialup or serial RAS connection is required for a Rack Mount iSTAR, but the instructions follow: 1. Connect P6 to the iSTAR modem as shown in Table 20. TABLE 20.
  • Page 51 4U iSTAR Pro as a Burglar Alarm System Unit 4U iSTAR Pro as a Burglar Alarm System Unit The iSTAR Pro Rack Mount controller provides burglar alarm / intrusion detection functionality per UL/ANSI standard 1076 (proprietary burglar alarm system units). Please follow these instructions when deploying the iSTAR Pro Rack Mount for this application.

  • Page 52: Installation And Wiring

    4U iSTAR Pro as a Burglar Alarm System Unit AC Power Fail Alarm To transmit the AC Fail alarm signal from the UPS to the Rack Mount iSTAR Pro unit, wire a two-wire circuit from the designated UPS alarm relay contacts into a selected supervised input on the rear of the Rack Mount iSTAR Pro, using two 1K resistors for line supervision.
  • Page 53 End Of Line (EOL) resistor alarm zone. The host system views monitor points as being either logically true or false. Software House wires NO and NC supervised input circuits differently because it makes the software implementation more logical.
  • Page 54 4U iSTAR Pro as a Burglar Alarm System Unit Configuration and An intrusion zone is a user-defined group of doors, inputs, and actions that delineates a physical area monitored for alarms. The inputs you assign to an Operation of Burglar intrusion zone (that is, motion detectors, glass break sensors) monitor security Alarm Intrusion Zones inside the zone.
  • Page 55 Intrusion Zone Modes Intrusion Zone Modes Intrusion Zones are always in one of the following modes: Armed  Disarmed  Violated  Ready to arm/Not ready to arm  You can view the mode of an intrusion zone in the Monitoring Station by selecting Non-Hardware Status and Intrusion Zone from the main menu.
  • Page 56 Intrusion Zone Modes Violated An intrusion zone changes from normal to violated when the system detects an intrusion zone violation. Violations include: Hardware tamper or communication failure  Supervision errors for intrusion zone inputs or tamper inputs  Inputs that activate while the zone is armed. (If the zone is disarmed within ...
  • Page 57 Intrusion Zone Modes Not Ready to Arm The status of an intrusion zone is not ready to arm when: Any object assigned to the intrusion zone is not functioning normally  An intrusion zone input is active  An intrusion zone door is open ...

  • Page 58: Configuration Overview

    Configuration Overview Configuration Overview Use the Intrusion Zone dialog box to configure intrusion zones. For iSTAR intrusion zones, select Configure>Intrusion Zone>iSTAR  Intrusion Zone>New or Edit. FIGURE 34. iSTAR Configure Intrusion Zone Dialog Box TABLE 22. Configure Intrusion Zone Dialog Box Field and Tab Descriptions Field/Tab Description Name...
  • Page 59 Configuration Overview TABLE 22. Configure Intrusion Zone Dialog Box Field and Tab Descriptions Field/Tab Description Online Click this check box to put the intrusion zone online. C•CURE only monitors online intrusion zones. Maintenance Mode Click this checkbox to put the intrusion zone into (C•CURE 800 only) Maintenance Mode.
  • Page 60 Configuring Arm and Disarm (iSTAR Zones) Configuring Arm and Disarm (iSTAR Zones) Figure 35 shows the ways to control the arm and disarm mode of an iSTAR intrusion zone. FIGURE 35. Controlling iSTAR Intrusion Zone Modes Use the Disarming and Arming tabs in the iSTAR Intrusion Zone dialog box to define arm and disarm controls.

  • Page 61: Card Control

    Configuring Arm and Disarm (iSTAR Zones) Card Control You can configure iSTAR intrusion zones to arm and disarm on presentation of a valid card and required inputs. You can also use keypad command. You can restrict access by requiring: Cards with a specific clearance ...

  • Page 62: Sample Events

    Configuring Arm and Disarm (iSTAR Zones) Sample Events Table 25 describes using events to arm and disarm an intrusion zone. TABLE 25. Events in Intrusion Zones Event Activated By... Example Important Configuration Information Time Use an event/time specification Arming and disarming events, activated by time specifications, specification to arm and disarm an intrusion activate only on the leading edge of the specification and do not...

  • Page 63: Delay Options

    Configuring Arm and Disarm (iSTAR Zones) Delay Options Use options on the Arming and Disarming tabs to define delays. Configuring Delays To define delays: Use the Reader sounds during exit delay field on the Arm tab to allow  enough time for personnel to exit the zone before the intrusion zone arms and any configured alarms activate.
  • Page 64 Configuring Intrusion Zone Doors Configuring Intrusion Zone Doors To add doors to an intrusion zone, select the Doors tab: Use the Add and Remove buttons to add and remove doors. iSTAR Door Options Table 26 shows iSTAR door configuration options. Use the horizontal scroll bar in the Doors Selected area to display these options.
  • Page 65 Configuring Intrusion Zone Inputs Configuring Intrusion Zone Inputs To add inputs to an intrusion zone, select the Inputs tab: Use the Add and Remove buttons to move inputs from the Available inputs  list to the Selected inputs list. Use the horizontal scroll bar at the bottom of the Selected inputs window to ...

  • Page 66: Sample Configurations

    Configuring Intrusion Zone Inputs Sample Configurations The following scenarios describe situations that trigger and shunt entrance delays: Example: using shunted during an entrance delay  A switch, inside an intrusion zone controls arming and disarming. The area around the switch is monitored by a motion sensor. The motion sensor input is shunted (disregarded) during the entrance delay to allow personnel time to complete the disarm procedure.
  • Page 67 Configuring Intrusion Zone Inputs If the protection input becomes active, the reader LCD cycles between “Not Ready to Arm,” “Present Card,” and the first 16 characters of the name of the protection input. The active input is logged in the journal and displays on the Monitoring station, if the operator’s account was configured to display the activity.
  • Page 68 Protection Inputs Protection Inputs This feature allows you to configure a selected input as a Protection Input. The arm/disarm state of the protection input is not controlled by the intrusion zone, it is not controllable from the monitoring station by manual action, and events cannot arm or disarm the protection input.
  • Page 69 Protection Inputs Figure 36 shows the location of the protection input menu selection. FIGURE 36. Protection Input selection If you configure the Protection Input column, you will not be allowed to NOTE configure the Entrance Delay Trigger or Entrance Delay Shunt options. To configure the protection input: 1.
  • Page 70 Protection Inputs Configuring Events for Protection Inputs On iSTAR controllers, you can configure an Event to activate if any of the intrusion zone’s inputs become active, even if the intrusion zone is disarmed. On the Events tab, select an event to activate for either or both modes: “Event to Activate when not ready to arm”...
  • Page 71 Protection Inputs Reader Display Messages When an intrusion zone door is configured to display “status,” the active protection inputs will display on the reader LCD in the same manner as the messages for controlled and monitored inputs. The reader LCD will cycle through messages indicating the intrusion zone state/mode, any active input names, and text indicating the current door mode (e.g., “Present Card”...
  • Page 72 Not ready to arm  Violated.  There are specific considerations when using the iSTAR Pro 4U Rack Mount as an intrusion detection / burglar alarm system, per ANSI/UL 1076 TABLE 29. Specific considerations ANSI/UL 1076 UL 1076 Intrusion Detection / Burglar Alarm Recommendations...

  • Page 73: Maintenance

    Configuring Status Links Operational Operation/Testing Requirements Inputs are tested by opening/closing (activating/deactivating) the device. Input devices must have the proper supervision resistors installed to function with C•CURE. When inputs are working properly, you see these messages on the Monitoring Station. input nnn activated ...
  • Page 74 Information about other products furnished by Software House is believed to be accurate. However, no responsibility is assumed by Software House for the use of these products, or for an infringement of rights of the other companies that may result from their use.

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