Preparing To Call Technical Support - Compaq 5017 Reference Manual

Troubleshooting

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
I
The monitor
I
Monitor model number
I
Serial number for the monitor
I
Purchase date on invoice
I
Conditions under which the problem occurred
I
Error messages received
I
Hardware configuration
I
Hardware and software you are using
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