Using The Worldwide Web; Preparing To Call Technical Support - Compaq TFT1701 User Manual

Using the Worldwide Web

Before contacting customer services, refer to the support web site
at:
http://www.hp.com/go/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
I
The monitor
I
Monitor model number
I
Serial number for the monitor
I
Purchase date on invoice
I
Conditions under which the problem occurred
I
Error messages received
I
Hardware configuration
I
Hardware and software you are using
User's Guide
Troubleshooting
A–3