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8 Using Contivity Configuration Manager to Configure Contivity 251
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Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the phone
number for your region:
www.nortel.com/callus
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
New features for this release
New features for this release include:
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Bandwidth Management
With the Bandwidth Management feature, you can allocate the outgoing
capacity of an interface to specific types of traffic. You can also ensure
that the Contivity 251 forwards certain types of traffic (especially real-time
applications) with minimum delay. This feature allows you to manage
bandwidth for the Contivity 251 by configuring classes and filters for LANs
and WANs.
Using Contivity Configuration Manager to Configure Contivity 251
Copyright © 2006, Nortel Networks
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open and manage technical support cases
"Bandwidth Management" (page 8)
"Certificate Management" (page 9)
"IPSec Tunnel Nail Up" (page 9)
"SSH/HTTPS for Remote Management" (page 9)
318128-B 01.01 Standard
Release 2.3 March 2006
CCM
Nortel Networks Confidential
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