Towing The Vehicle; Transporting A Disabled Vehicle - Cadillac XT4 2023 Owner's Manual

Towing the Vehicle

Transporting a Disabled Vehicle

Caution
Transporting a disabled vehicle incorrectly
may cause damage to the vehicle. Use
proper tyre straps to secure the vehicle
to the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tyres on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic gearchange. In the event of a
loss of 12-volt battery power, the electric
parking brake cannot be released, and the
vehicle cannot be changed to N (Neutral).
Tyre skates or dollies must be used under
the non-rolling tyres to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause damage
not covered by the vehicle warranty.
Caution
The vehicle may be equipped with a
towing eye. Improper use of the towing
eye may cause damage to the vehicle
and is not covered by the vehicle
warranty. If equipped, use the towing
eye to load the vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a very short distance at
a walking pace. The towing eye is not
designed for off-road recovery. The
vehicle must be in N (Neutral) with the
electric parking brake released when
using the towing eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a towing eye may be located
near the spare tyre or emergency jack. Do
not use the towing eye to pull the vehicle
from the snow, mud, sand, or ditch. Towing
eye threads may have right or left-hand
threads. Use caution when installing or
removing the towing eye.
Vehicle Care
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to Car Wash Mode under Automatic
Transmission 0 190 to place the vehicle in
N (Neutral).
If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting 0 311 and if the jump
start is successful, retry the Car Wash
Mode procedure.
If jump starting is unsuccessful, the
vehicle will not move. Tyre skates or
dollies must be used under the non-rolling
tyres to prevent vehicle damage.
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