Troubleshooting: Q&A - Nokia N92 User Manual

Troubleshooting: Q&A
Mobile TV
Q: Why can't the device find any program guides?
A: Select Options > Settings
is no signal strength or it is low, change location. Close and
reopen the Settings dialog to see if the signal is better.
Q: Why can't I open a channel or program?
A: Select Options > Settings
is no signal strength or it is low, change location. Close and
reopen the Settings dialog to see if the signal is better. If this
does not help, contact the service provider. Note also that the
service may not be available in your current location.
Q: Why are there are problems with picture quality?
A: In environments with a low quality AC supply voltage, the
picture may be degraded. To fix this, remove the charger from
the AC outlet. If that does not help, switch the device off and
on again, or remove and insert the battery.
Q: I tried to record a program but it failed. What went wrong?
A: Possible reasons:
• You maybe outside or on the limit of the Mobile TV
network coverage
• Other functions of the device have interrupted or
interfered the recoding.
to view System status. If there
to view System status. If there
Q: Why is the program guide showing wrong starting times
for programs?
A: The home city setting of your device is probably incorrect.
Open Clock, and press . Scroll to a city in your current time
zone, and select Options > My current
displayed in the clock main view, and the time in your device
is changed according to the city selected. Check that the time
is correct and matches your time zone.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the
lock code, contact your device dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network operator.
For information about passwords, contact your access
point provider, for example, a commercial Internet service
provider (ISP), service provider, or network operator.
Application not responding
Q: How do I close an application that is not responding?
A: To open the application switching window, press and hold
. Scroll to the application, and press
application.
Bluetooth connectivity
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city. The city is
to close the
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