Huawei EchoLife EG8143H5 Quick Start Manual page 15

EchoLife EG8143H5
Quick Start for QR code
What can I do if the network speed is slow?
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A phone does not ring upon an incoming call but communication is in
normal state when the phone is in off-hook state.
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How do I restore the Huawei ONT to factory setting?
Press Reset by using a needle-type object for longer than 10s to restore factory
defaults and reset the Huawei ONT. If the indicator is off and then is lit, the
system restarts successfully.
How can I download Huawei ONT firmware or ONT software?
Huawei ONT is used with an OLT and NMS of a required version. If the versions
are not the required ones, the ONT may not work.
If required, contact your internet service provider to obtain the correct ONT
firmware or software.
Issue 01 (2022-11-01)
Check whether network cables are properly connected. Remove and then
insert the network cables. Then, check whether the network speed is normal.
Check whether downloading, network video watching, or other operations
occupy a large amount of bandwidth. Due to bandwidth restrictions, if some
network applications occupy a large amount of network bandwidth, the
network speed is slow.
Use another PC, mobile phone, or pad to check whether the network speed is
normal.
The ONT supports a maximum of 60 V AC ringing current voltage. Check
whether the ringing current voltage of the phone is higher than 60 V AC. If it
is higher than 60 V AC, replace the phone.
NO TE
Exercise caution when restoring factory settings. This function may cause the loss of ONT
configuration information and further cause an Internet access failure. If this problem
occurs, contact your service provider for help.
Copyright © Huawei Technologies Co., Ltd.
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