Do you have a question about the HL-XW30 and is the answer not in the manual?
Questions and answers
Kevin Dahl
July 5, 2025
I have a 100' retractable Vevor hose.
Something inside the housing released or sounded funny anyway and now the hose does not retract all the way.
It sounded like something inside it spun quickly (like it was unwinding) while I was pulling out the hose.
Anthony
July 4, 2025
I purchased the retractable hose reel (Model HL-XW30); however, it's missing the wall bracket and screws/pin, which are required for installation.
joseph menikheim
May 29, 2025
My hose is three months old and the spring broke that rewind it. Do you sell that part?
Page 1
RETRACTABLE HOSE REEL USER MANUAL We continue to be committed to provide you tools with competitive price. "Save Half", "Half Price" or any other similar expressions used by us only represents an estimate of savings you might benefit from buying certain tools with us compared to the major top brands and doses not necessarily mean to cover all categories of tools offered by us.
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CustomerService@vevor.com This is the original instruction, please read all manual instructions carefully before operating. VEVOR reserves a clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won't inform you again if there are any technology or software updates on our product.
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Introduction • For your information, please read these installation instructions before using your Retractable Hose Reel. Please keep all instructions and refer to them when necessary. Do not leave the tap on–turn tap off after use and release excess pressure before retracting back into housing. Overview a.
Spare part Wall plugs + Hexagonal 9 function spray gun Coach bolts+ securing pin+ Mounting Tube seal ring metal bracket plastic bracket Do not dismantle the Hose Reel for additional spare parts. Other internal metal parts can cause injury if tampered with. These parts are not available for replacement.
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2. Take the WALL BRACKET and place it against either a wall or wooden post. 3. Mark inside the centre of each of the bracket holes to prepare for drilling. If you are attaching your Hose Reel to a wooden post, you will not require the WALL PLUGS as the COACH BOLTS can screw directly into wood.
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Hole for metal Wall Bracket 6. Place the WALL BRACKET in position over the four WALL PLUGS and screw each HEXAGONAL COACH BOLT into your wall or wooden post. 7. Screw in each HEXAGONAL COACH BOLT until all four have a secure hold on the bracket against the surface.
8. Take your Retractable Hose Reel, and remove the securing pin at the base of the MOUNTING TUBE. 9. Remove the MOUNTING TUBE from the Hose Reel and slot it over the WALL BRACKET. Align the holes in the HOUSING with the holes in the WALL BRACKET 10.
Material of Wall Metal Plastic Plastic Plastic Bracket Max Working 150psi 150psi 150psi 150psi Pressure Rotation Angle 180° 180° 180° 180° Multi Function 9 Functions 9 Functions 9 Functions 9 Functions Package Size 565×300×495mm 470×260×410mm 470×260×410mm 515×300×455mm 15.8kg 8.3kg 9.4kg 13.4kg Guarantee 2 Year...
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Why is my fully extended GARDEN HOSE not retracting? If the GARDEN HOSE retraction wheel is stuck and the GARDEN HOSE is fully extended, the wheel still has moved past this point. Grip the GARDEN HOSE close to the guide hole and gently pull. The retraction wheel will give you enough movement to unlock itself before you slowly allow the auto retraction wheel to wind the GARDEN HOSE back into the unit.
Need help?
Do you have a question about the HL-XW30 and is the answer not in the manual?
Questions and answers
I have a 100' retractable Vevor hose. Something inside the housing released or sounded funny anyway and now the hose does not retract all the way. It sounded like something inside it spun quickly (like it was unwinding) while I was pulling out the hose.
I purchased the retractable hose reel (Model HL-XW30); however, it's missing the wall bracket and screws/pin, which are required for installation.
My hose is three months old and the spring broke that rewind it. Do you sell that part?