Cardo Systems PACKTALK NEO Manual
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Cardo Systems PACKTALK NEO Manual

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Summary of Contents for Cardo Systems PACKTALK NEO

  • Page 2: Table Of Contents

    CONTENTS 1. Introduction 2. Getting S tarted 2.1 Getting to Know Your PACKTALK NEO 2.2 Charging Your PACKTALK NEO 2.3 Switching Your Unit On/Off 2.4 Using Your PACKTALK NEO 2.5 Pairing Your Unit to Bluetooth Devices 3. Cardo Connect App 3.1 Registering Your unit...

  • Page 3: Introduction

    If you have not yet installed the PACKTALK NEO unit on your helmet, please install it as described in the Installation Guide provided in the package. You can also watch the installation video accessible on this link.

  • Page 4: Getting Started

    2.1 GETTING TO KNOW YOUR PACKTALK NEO 2.2 CHARGING YOUR PACKTALK NEO Make sure that your PACKTALK NEO battery is charged for at least 4 hours before initial use. To charge the unit: 1. Using the supplied USB cable, connect your computer or wall charger to the USB port on your PACKTALK NEO.

  • Page 5: Switching Your Unit On/Off

    ● 2.5 PAIRING YOUR UNIT TO BLUETOOTH DEVICES Your PACKTALK NEO has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS devices, and TFT Bike Infotainment. To connect your unit to a Bluetooth device, you must first pair them. Once paired, they automatically recognize...
  • Page 6 3. On your mobile phone, search for Bluetooth devices. 4. When your PACKTALK NEO appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros). If prompted to allow pairing on your phone, allow it.
  • Page 7 5. When your PACKTALK NEO appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros). If prompted to allow pairing on your phone, allow it. The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.

  • Page 8: Cardo Connect App

    3. CARDO CONNECT APP The Cardo Connect App enables you to configure the settings of your PACKTALK NEO. In addition, the App offers you remote controlled operation from the screen of your smartphone. 3.1 REGISTERING YOUR UNIT 1. Download the Cardo Connect App.

  • Page 9: Updating Your Unit

    Updating with the latest software keeps your unit free of bugs and provides you with additional new functionalities. Your PACKTALK NEO can be updated Over the Air, via Cardo Connect app. To update your PACKTALK NEO unit with the Cardo Connect App: Whenever a new software update is available, a pop-up will open on your App screen.

  • Page 10: On The Road

    4. ON THE ROAD PACKTALK NEO makes it easy for you to receive phone calls and listen to music in a convenient and safe manner. 4.1 BASIC AUDIO FUNCTIONS The basic audio functions are the same whether you are listening to music, speaking on the intercom, or having a phone conversation.

  • Page 11: Making And Receiving Phone Calls

    4.2 MAKING AND RECEIVING PHONE CALLS You can use your mobile phone to make and receive phone calls while paired to your PACKTALK NEO. You can make a hands-free call using your mobile phone's voice dial option or using the Cardo speed dial or redial last call options.

  • Page 12: Streaming Music

    Tap the mobile button or tap the Control wheel,or say "Hey Cardo, End Call". ● 4.3 STREAMING MUSIC You can stream music from your paired device to your PACKTALK NEO. To start music streaming from your paired device: or say "Hey Cardo, music on".
  • Page 13 To stop music streaming: Tap the Control Wheel or say " Hey Cardo, music off". ● To skip to the next track (while streaming): or say "Hey Cardo, next track". ● To skip back to the previous track (while streaming): Tap the Media button twice or say "Hey Cardo, previous track".

  • Page 14: Listening To Fm Radio

    Press for 2 seconds. ● 4.4 LISTENING TO FM RADIO The PACKTALK NEO is equipped with a built-in FM radio. To turn on the FM radio: twice or say "Hey Cardo, radio on". ● When you switch on your FM radio, the station that was playing when you last switched off resumes playing.
  • Page 15 To skip back to the previous station: twice or say "Hey Cardo, previous station". ● To scan for and select a station: 1. Tap 3 times. The FM radio plays each station that it finds for several seconds. 2. When you hear a station you want to select, tap To store a scanned station in the active preset: Use the Cardo Connect App on your mobile device.

  • Page 16: Voice Commands

    You can use voice commands for hands-free operation of certain PACKTALK NEO features. Voice commands use natural voice operation. You say a command and PACKTALK NEO performs the action. Voice commands are available in various languages. English is the default language. You can change the language to another available language in the Cardo Connect App settings.
  • Page 17 To ... Say ... To share music` "Hey Cardo, share music" Turn on the radio "Hey Cardo, radio on" Turn off the radio "Hey Cardo, radio off" Skip to the next preset radio station "Hey Cardo, next station" Skip to the previous preset radio station "Hey Cardo, previous station"...

  • Page 18: Riding With Others

    DMC Intercom groups are created by any PACKTALK NEO device. Each group can have up to 15 riders. When creating a group, all members should be within 5 meters (16 feet).
  • Page 19 If you join a new DMC group, you automatically leave your existing DMC group. You can go back to the group with Cardo Connect App. If you purchased the PACKTALK NEO DUO, the package contains two units belonging to the same ●...

  • Page 20: Using Dmc Intercom

    5.1.1.3 LEAVING DMC INTERCOM GROUPS You can leave a DMC group , by deleting the group from the Cardo Connect App or by doing a full factory reset. If you leave a DMC intercom group, you must rejoin it if you want to connect to it again in the future.
  • Page 21 2. To start /stop a private chat, tap twice. 5.1.2.3 MUTING/UNMUTING DMC INTERCOM GROUP Muting the DMC Intercom mutes your microphone and speaker for the intercom group communication. Your microphone and speakers are still active for phone calls and music. Unmuting brings you back to the group conversation.

  • Page 22: Bluetooth Intercom

    5.1.2.5 MULTIPLE AUDIO SOURCES AND VOLUME MANAGEMENT DMC Intercom and FM Radio: The PACKTALK NEO can use parallel audio streaming to stream audio from two connected sources simultaneously, so that you can listen to your music or the FM radio while holding a DMC Intercom conversation.

  • Page 23: Setting Up Non-Dmc Intercom

    5.2.1 SETTING UP NON-DMC INTERCOM DMC is always the best way to connect a group of riders. If you happen to ride with a group of riders that do not have DMC devices (such as Bluetooth communicators by Cardo or by other brands), you can switch your unit to Bluetooth mode and create or join a non-DMC group.

  • Page 24: Using The Bluetooth Intercom

    Bluetooth intercom pairing needs to be initiated on the other device. 4. To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider. 5.2.2 USING THE BLUETOOTH INTERCOM 5.2.2.1 STARTING/ENDING BLUETOOTH INTERCOM CALLS To start or end communication with a rider: once ●...

  • Page 25: Sharing Music

    5.3 SHARING MUSIC You can share music with a passenger. Music can be shared with only one passenger. ● Bluetooth intercom calls are disabled when sharing music. ● If you paired your unit to two mobile phones, music will be shared from the mobile phone through which ●...

  • Page 26: Switching Between Intercom Modes

    5.4 SWITCHING BETWEEN INTERCOM MODES Your PACKTALK NEO unit can work in only one intercom mode at a time. The current intercom mode is indicated by the color of the LED: When in DMC intercom mode, the LED flashes green at approximately 4-second intervals.

  • Page 27: Troubleshooting

    6. TROUBLESHOOTING 6.1 SOFT RESET If your PACKTALK NEO stops responding, reset it in one of these ways: Turning it off and then on again (see Switching Your Unit On/Off). ● Rebooting the unit, by simultaneously pressing for 10 seconds.

  • Page 28: Personalizing Your Device

    7. PERSONALIZING YOUR DEVICE Get the most out of your PACKTALK NEO by changing the settings and customizing your unit according to your own personal preferences, using the Cardo Connect App on iOS or Android devices. Cardo recommends you customize your settings before going out. You can adjust any of these settings as required after experiencing them under dynamic conditions using the Cardo Connect App.

  • Page 29: Audio Source Priorities

    7.2 AUDIO SOURCE PRIORITIES PACKTALK NEO manages the audio sources you hear through the speakers according to the following audio source priorities. Priority Audio Source Higher Priority GPS device instructions ↑ Phone calls Lower Priority Music or DMC Intercom Phone calls temporarily muteDMC Intercom, but group members remain part of the DMC Intercom group.

  • Page 30: Support

    All rights reserved. Cardo, the Cardo logo and other Cardo marks are owned by Cardo and may be registered. All other trademarks are the property of their respective owners. Cardo Systems assumes no responsibility for any errors that may appear in this document. Information contained herein is subject to change without notice.

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