Page 1
• Company names and product names that appear in this manual are registered trademarks of the respective companies. • This product has two models; XPJ-1642WR and XPJ-1642WRK. This document illustrates using XPJ-1642WR.
Page 2
For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
Page 6
Replacing the cleaning wiper ................148 Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) ......151 Moving or transporting the printer.
Page 7
Canceling printing ............. 48 Starting printing during warming up (XPJ-1642WR only) ......48 Cutting media .
Media cut groove Cutter Media is printed on here. Manually cut the media along There is an adsorption Automatically cut the media the groove. fan inside. after printing. *1 XPJ-1642WR only *2 XPJ-1642WR: Standard, XPJ-1642WRK: Optional Main components of your printer...
Page 10
Network interface cable connector AC inlet *1 XPJ-1642WR only *2 XPJ-1642WRK: Center fan only Front panel The printer has a touch-screen panel located on the front right of the printer. The active keys are lit up on the panel for guidance.
Page 11
Front panel Status Bar Indicates the printer status by LED light. • Working normally: Solid green • Error/Alert state: Solid red (error) or flash red (alert) Display Displays the printer status, setting menu, errors and so on. [Home] key: Access to or exit the menu.
Connecting to a Computer Important! Make sure your computer meets the following requirements. • OS: Windows 10 (32bit/64bit), Windows 8.1 (32bit/64bit) • CPU: Intel (R) Core (TM) i5 / i7 • Memory: 8GB minimum • Network: Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet or later. Connect the Gigabit Ethernet cable to the printer.
Page 13
Use the cable tie to secure the Ethernet cable to the printer. Connect the Gigabit Ethernet cable to the computer. Use the front panel on the printer to assign the IP address, subnet mask and gateway. "Setup 20: IP Address" P. 90 "Setup 21: Subnet Mask"...
System configurations of this product MUTOH Status Monitor (MSM) Offers wide range of service including - monitor printer status, ink level and media remaining in real time. - control your printer through remote panel. - perform printer maintenance - access to MUTOH Print Server (MPS) By signing up for ValueJet Club, you can get the latest service.
Launching/Displaying/Exiting MUTOH Status Monitor (MSM) Launching MSM Windows 8.1 • In the [Start] screen, click [Desktop]. • Double click the MSM icon on the Desktop. Windows 10 Double click the MSM icon on the Desktop. Note Launching from the Start Menu of Windows •...
Page 16
Displaying remote panel The remote panel allows you to view the printer status or remotely operate your printer. Click [Remote Panel]. • The remote panel opens. Exiting MSM Right click the MSM icon in the task tray, and click [Exit]. Note While using your printer, do not exit MSM.
• When Media Initial menu is set to “Top&Width” • After cutting the media Printable Area Margin can be changed from the Side Margin menu. Media size (XPJ-1642WR only) Media that meet the requirements below can be used on this printer. Roll media diameter 200 mm maximum...
Precautions Please use this product at least once a week If the printer is not used for a long time, the print head nozzles can get clogged causing damage to the printer. Please handle ink bag carefully • Before using an ink bag, make sure to read the Safety Data Sheet (SDS). •...
Powering ON / OFF Powering ON / OFF Turning the power ON Close the front cover. Long press the Power button. • The Power LED (above the Power button) lights up. • The printer will start mechanical initialization. Note Once the Power LED lights up, release the Power button. Turning the power OFF Make sure printing is done.
Loading a roll media Important! Depending on the size of media, two or more people are required. Load a roll media into the printer Attach flanges to the media (XPJ-1642WR only) Items Required: • Roll media • Media flange: ×2 (If you are using 2-inch core roll media) Remove the 3-inch adapters from the media flange.
Page 21
If not, the media can be removed from the flanges, affecting the print quality. Enable torque on media holders (XPJ-1642WR only) If you want to apply torque to the media holders, follow the steps below. Twist the knob bolt on the right side of the media holder anticlockwise to loosen.
Page 22
(When looking from the rear side of the printer) Use the screwdriver to loosen two screws securing the roller shaft guide plate to the right media holder. Slide up the roller shaft guide plate as far as it will go and tighten the screws.
Page 23
Place the media onto the media holder (XPJ-1642WR only) Twist the knob bolt on the right side of the media holder anticlockwise to loosen. Place the roll media onto the left media holder. Carefully and gently place it on the holder.
Page 24
Slide the right side of the media holder to place the right side of the flange onto the holder. Place the roll media onto the right media holder. Carefully and gently place it on the holder. (If torque is enabled) ...
Page 25
Load the media into the printer Check that the printer is powered on. From the front side of the printer, pull the media feed lever towards you as much as possible to release the pressure rollers. You can access to the media feed lever from the rear side of the printer. •...
Page 26
(XPJ-1642WR only) While one person holds the front edge of the media, the other person turns the flange to slightly rewind the media onto the roll to remove warp or skew. Note If you remove your hands from the front edge of the media while rewinding, the media can be removed from the media slot.
Page 27
After loading the media... From the front side of the printer, push the media feed lever to hold the media flat with pressure rollers. Note Using this lever, the holddown pressure can be changed between High and Normal. Normally push the lever until it clicks to apply normal pressure. "Changing holddown pressure using media feed lever"...
Page 28
Note The way to attach edge holders varies depending on type of roll media to be loaded. "Swapping left and right edge holders depending on the media type" P. 43 • Normally attach them as shown in the figure below so that the hole on the edge holder is located on the outside of the holder. This will hold down roll media lightly.
Page 29
Enter the side margin. At least 10 mm margin is required. Side Margin : • Use to enter the value. (5 - 25) 10 mm • Tap Enter) to confirm the setting. Note The side margin can be set between 5 mm and 25 mm. Close the front cover.
• Nozzle Check F: Print a nozzle check pattern using all of the nozzles on the print head. "Nozzle check F steps" P. 31 • Auto Nozzle Check (XPJ-1642WR only): Run an automatic nozzle clogging detection using the built-in drop sensor. "Setup 30: Auto Nozzle Check (XPJ-1642WR only)" P. 96...
Page 31
Nozzle check F steps Load a roll media for Nozzle check. "Loading a roll media" P. 20 (Home). • Use to choose the menu shown left. Menu 2 • Tap Test Print • Use to choose the menu shown left. Test print2 ...
Cleaning Cleaning steps to choose the cleaning mode. Clean Print Head? Enter) Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check again. "Nozzle check" P. 30 • If the problem persists, repeat normal cleaning until all nozzles are clear. "Head cleaning"...
Calibrating your printer Calibrating your printer Before printing an image on your printer for the first time, follow these steps to calibrate your printer to ensure accurate print quality. Head alignment You can print out the adjustment pattern in this menu to check the misalignment of the print head, and then adjust it. You can choose one of the following methods: The Standard option performs the head alignment for the print mode Adjust Head 1...
Page 34
Head alignment steps Turn the printer ON and load a roll media. "Loading a roll media" P. 20 Home) until the menu on the left appears. Menu 2 Test Print • Tap Enter). • Tap until the menu on the left appears. Test Print 6 •...
Print quality calibration This menu calibrates the dot placement of bidirectional printing. Print the alignment pattern to see if dot placement is perfectly aligned. If misaligned, enter the alignment value to correct the accuracy of dot placement. You can choose one of the following methods: Perform the automatic adjustment using the embedded color sensor.
Page 36
Print quality calibration steps Turn the printer ON and load a roll media. "Loading a roll media" P. 20 Home) Menu 1 Setup Setup 1 User Type to choose the user type you want to use. User Type: Type 1 •...
Page 37
Note • In Standard print quality adjustment and Custom print quality adjustment, the names in the available patterns are different. For details, refer to the page below. "Adjust Print 1: Auto" P. 67 "Adjust Print 2: Standard" P. 67 "Adjust Print 3: Custom" P. 68 •...
Media feed adjustment This adjustment must be performed when: • you use this product for the first time. • you use a new type of the media. • you have changed the holddown pressure on the pressure rollers. Other than above cases, move to "Nozzle check and cleaning"...
Advanced settings Advanced setting Change your printer settings according to the type or condition of a roll media being loaded. • To print on a roll media that has warps or print an image that will use high amount of ink "Changing the Head Height"...
Page 40
Changing the Head Height Open the front cover. Use the head height adjustment lever (orange) to change the head High height. Middle • High: The highest head height setting. • Middle: Use this option for media between 0.8 mm to 1.0 mm thick or when the head strikes occurs with Low2 setting.
Page 41
Replacing with an appropriate cleaning wiper for the head height Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 134 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty.
Page 42
Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Changing the Head Height...
Swapping left and right edge holders depending on the media type The way to attach edge holders varies depending on type of roll media to be loaded. To swap left and right edge holders, remove them from the platen, swap left and right, and attach them to the platen again. •...
Important! If you swapped left and right edge holders, make sure to set the side margin correctly. "After loading the media..." P. 27 "Setup 3: Side Margin" P. 81 Changing holddown pressure using media feed lever If you want to change the holddown pressure applied across the entire width of media, use the media feed lever. Depending on the position of the lever, you can choose the pressure between Normal and High.
Canceling or reducing pressure rollers individually When printing on thin media or media without stiffness, the media tends to cockle causing head strikes. By reducing pressure or disabling the pressure rollers individually, it helps to reduce the chance of head strike. Using the slide lock lever on the individual pressure roller, the holddown pressure can be changed between Normal, Low and Cancel.
Page 46
Push down the tab on the slider lock lever, then slide it to the front. • To reduce pressure, slide it to front until it clicks. • To cancel the pressure roller, fully slide it to the front until it clicks into place. Note First, try to reduce or cancel the rollers on both edges of the media.
Operating from Front panel Operating from Front panel Feeding media Check that the pressure rollers hold down the media. Long-touch to feed a roll media until it reaches to the desired position. • key: Feed the media backward. • key: Feed the media forward. Note Long tap the key to feed the media with high speed.
• The data sent to the printer will be deleted. Note You can also cancel the job from the remote panel on MSM. Starting printing during warming up (XPJ-1642WR only) Check that the message “Warming Up” is displayed on the front panel. Warming Up Send a job to the printer.
Cutting media Check that the job has been printed. • Tap (Cancel). (Enter). Cut Media? Start -> Enter • The printer will advance the media for the bottom margin and will cut it. Note • If the front edge of a new roll media is not straight, cut it before printing. •...
Converting PG: Low1 W: 1625 mm to choose the menu, then tap Menu 1 "Menu 1: Temperature (XPJ-1642WR only)" P. 51 Temperature "Menu 2: Dryer (XPJ-1642WR only)" P. 51 "Menu 3: PF Micro Adjustment" P. 52 Menu 2 "Menu 4: Backup" P. 52 Dryer "Menu 5: Job Status"...
Page 51
Menu 2: Dryer (XPJ-1642WR only) You can change the dryer temperature setting for the current print job. • See the following related sections of Panel Setting Menus: "**>4: Dryer (XPJ-1642WR only)" P. 78 Menu 2 Dryer to change the value.
Page 52
Menu 3: PF Micro Adjustment You can change the micro adjustment value to correct media feeding for the currently print job. • See the following related sections of Panel Setting Menus: "**>3: PF Adjust" P. 73 Menu 3 PF Micro Adjust to change the value.
Page 53
Menu 5: Job Status You can check the current status of the print job being printed. • See the following related sections of Panel Setting Menus: "Menu 8: Job Status" P. 111 Menu 5 Job Status to choose the information you want to check. Job Status •...
Introduction Introduction Using the panel setting menus, configure various kinds of settings for the printer. Operating the keys to use the menus To access to the setup menu, tap (Home). Note You cannot access to the setup menu while printing or receiving data (the power button is flashing). to go to the previous item or next item.
Page 58
to choose the option from the sub menu or enter the Test Print 1 value. Nozzle Check To confirm the value or execute the selected function, tap Test Print 2 (Enter). Nozzle Check F to return to the upper level menu. Test Print 3 (In the example on the left, the display will return to “Menu2: Test Mode Print...
Panel setup menu Menu 1: Setup Configure printer settings. Menu 1 Setup Submenus Setup 1: User Type Setup1 User Type Setup 2: Spitting Setup 2 Spitting Setup 3: Side Margin Setup 3 Side Margin Setup 4: Media Initial Setup 4 Media Initial Setup 5: Media Width Setup 5...
Page 60
Setup 15: Auto Cleaning Setup 15 Auto Cleaning Setup 16: Exhaust Fan Setup 16 Exhaust Fan Setup 17: Longstore Setup 17 Longstore Setup 18: CR Maintenance Setup 18 CR Maintenance Setup 19: Initialization Setup 19 Initialization Setup 20: IP Address Setup 20 IP Address Setup 21: Subnet Mask...
Page 61
Menu 2: Test Print Run a test print to check for nozzle condition, current printer settings, printer Menu 2 configuration, color palette, and print head alignment. Test Print Submenus Test Print 1: Nozzle Check Test Print 1 Nozzle Check Test Print 2: Nozzle Check F Test Print 2 Nozzle Check F Test Print 3: Mode Print...
Page 62
Menu 6: Sleep Mode Choose the head cleaning mode and timer to be performed before entering to Menu 6 or while in sleep mode. Sleep Mode Submenus Sleep Mode 1: Cleaning Setting Sleep Mode 1 Cleaning Setting Sleep Mode 2: Start Sleep Mode 2 Start Menu 7: Display...
Print Mode **>2: Adjust Print> Type ** : 2 Adjust Print **>3: PF Adjust Type ** : 3 PF Adjust **>4: Dryer (XPJ-1642WR only) Type ** : 4 Dryer **>5: Vacuum Fan Type ** : 5 Vacuum Fan **>6: Thickness...
Page 64
**>1: Print Mode Select a print mode for the media. Type ** : 1 • Once selected, the panel displays the effect menu. Print Mode Setting values High-quality print mode. Mode: Quality 1 The four types of mode are available: 1200 x 1200 16pass Quality 1 to Quality 4.
Page 65
Effect Select an effect setting. Mode: Quality 1 Set up this menu when you want to improve print quality by adjusting the set 1200 x 1200 16pass print mode. Setting values The Effect function is not used. ** : Effect : None The printing joint will be the wave form.
Page 66
**>2: Adjust Print> Sets up when adjusting the printer for the optimum quality of image print. Type ** : 2 Before adjusting this setting, enter the thickness of the media. Adjust Print Submenus Perform an automatic calibration that the ** : Adjust Print 1 printer automatically prints and scans a Auto pattern with the embedded color sensor...
Page 67
Adjust Print 1: Auto Perform the automatic adjustment using the embedded color sensor. ** : Adjust Print 1 "Auto Adjustment Method" P. 70 Auto Submenus Perform automatic adjustment for all patterns **:Auto1 (A to F) using the color sensor. ...
Page 68
Adjust Print 3: Custom Perform adjustment for all patterns (A to F). ** : Adjust Print 3 "Confirm pattern" P. 71 Custom "Rough adjustment pattern" P. 72 "Fine adjustment pattern" P. 72 Submenus The test patterns of A to F will be printed ** : Custom 1 for Adjust print.
Page 69
Adjustment patterns for each print mode Print mode Print mode specifications Adjustment pattern Quality 1 1200 x 1200, 16 pass, Uni C, F Quality 2 1200 x 1200, 16 pass, Bi Quality 3 600 x 1200, 8 pass, Uni Quality 4 600 x 1200, 8 pass, Bi B, E Graphics 1...
Page 70
• You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 • If print defects (like banding or grainy look) still appear on the print, try an auto calibration again, or go to "Adjust Print2/ Standard" or "Adjust Print3/ Custom"...
Page 71
“Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 CAUTION While “Warming Up” is displayed, do not touch Media guide.
Page 72
Rough adjustment pattern • Tap (Enter) to carry out printing. • For Head 1, check the print results and select the number that looks most aligned between 1 and 21. • Pattern names such as “Pattern E1: 11” are shown on the display. Use to enter the number of the best-adjusted pattern, and tap (Enter).
Page 73
**>3: PF Adjust Sets up various settings on the Media feed correction. Type ** : 3 When the following defects are found in printing results, they may improve by PF Adjust conducting a media feed correction. • Images are overlapping. •...
Page 74
“Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 Enter the micro adjustment value according to the printing result in Step 7.
Page 75
PF Adjust 1: Auto ** : PF Adjust 1 When the menu on the left appears, tap (Enter). Auto The printer will automatically perform a PF adjustment. Note • After automatic PF adjustment is performed, the micro change value will be automatically updated. "PF Adjust 6: Micro Change"...
Page 76
PF Adjust 3: Initial Change ** : PF Adjust 3 to enter the adjustment value, and tap (Enter). Initial Change Setting values You can set a value that is between +50 ** : Initial Change : mm and -50 mm of the feed length Init.
Page 77
PF Adjust 5: Micro Print Performs Micro adjustment Print. ** : PF Adjust 5 Enter the appropriate micro adjustment value according to the print result. Micro Print • Observe the pattern and verify the micro adjustment value. In the pattern, look for a place that has least white lines or overlapping in images.
Page 78
> : Dryer (XPJ-1642WR only) Sets up Dryer. Type ** : 4 Dryer to enter the value, and tap (Enter). Setting values Off / <30°C> to 50 °C ** : Dryer : <> indicates the initial value. (30 - 50)
Page 79
**>7: Copy User Type This is for copying the currently selected User Type setting into another User Type ** : 7 Type. Copy User Type The items that will be copied are: • Settings for "Print Mode", "Effect" • Adjustment values for "Adjust Print", "PF Adjust" •...
Setup 2: Spitting Sets up the spitting operation while printing. Setup 2 The display will shift to setting of the pass count only if “On” is set for “Spitting”. Spitting Setting values Perform the spitting operation on Spitting Spitting: box located on the origin side for every shuttle.
<Example of spitting operation> Spitting setting Pass Count setting Operation 1 cnt Perform the spitting operation on Spitting box every time Print head returns to the origin position. Spitting operation is not performed over the media. 5 cnt Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position.
Setup 4: Media Initial Sets whether to detect the media width while initializing the media. Setup 4 Media Initial Setting values The media will not be detected. Media Initial: Detect the media width and edge while Media Initial: initializing the media. Top&Width Detect the media width while initializing Media Initial:...
Setup 6: Output Mode Sets how the media is handled after printing. Setup 6 Output Mode Setting values The Take-up Unit will not be used. Output Mode: This is the initially set value. Set when using the Take-up Unit. Output Mode: Take Up Set when cutting the media Output Mode:...
Setup 7: Method of Cut Sets the media cutting operation after printing. Setup 7 Method of Cut Setting values Cut with fewer steps than “Single Cut - 3 Method of Cut: steps”. Single Cut - 2 steps Suitable for media with narrow width. Normal cutting method.
Setup 8: Origin • Sets the print start position (origin) on the media. Setup 8 If you want to change the print start position to print an image on the blank Origin space of the media, use this menu. : Change the print start position (origin) in the PF (media feeding) direction. •...
Setup 9: Prevent Stick menu (XPJ-1642WR only) Sets up to prevent media from sticking when printing starts. Setup 9 Prevent Stick Setting values The stick-prevent operation is not Prevent Stick: performed. This is the initially set value. The stick-prevent operation is performed.
Setup 12: Multi Strike Sets up the overwrite count per line. Setup 12 Multi Strike to enter the value, and tap (Enter). Setting values <1 cnt> to 9 cnt Multi Strike: <> indicates the initial value. (1 - 9) 1 cnt Setup 13: Strike Wait Sets up the waiting time while overwrite printing.
Setup 15: Auto Cleaning Configure the settings for the auto cleaning operation. Setup 15 Auto Cleaning Submenus Standby Mode menu Auto Cleaning 1 Standby Mode While Printing menu Auto Cleaning 2 While Printing Before Print menu Auto Cleaning 3 Before Print Standby Mode menu The display goes to the Cleaning Interval setting to set the timer for auto cleaning while Auto Cleaning 1...
Setup 16: Exhaust Fan Sets up Exhaust fan operation. Setup 16 Ventilates the inside of the printer to stabilize the parts performance. It also Exhaust Fan decreases the contamination by ink mist inside the printer. We recommend that you use Exhaust fan, especially when printing for a long time.
Setup 19: Initialization Restore the printer settings to the factory default. Setup 19 Initialization Setting values For initializing the settings of all the Initialization: menus. Initializes the settings in the User Type Initialization: menu. UserType Initializes the settings other than the ones Initialization: in the User Type menu.
Setup 22: Gateway Sets the gateway. Setup 22 • Use to increase a setting value. Gateway • Use to decrease a setting value. • Use to move the cursor to the previous digit. • Use to move the cursor to the next digit. (Enter) after entering each digit.
Setup 24: Single Head Selects a print head for printing. Setup 24 You can still print even if some of the print heads malfunction. However, in that Single Head case the printing speed will drop. Setting values Select this setting to use all the print Single Head: heads for printing.
After several beeps, the printer Alert Buzzer: automatically turns off beep sound. Setup 27: Internal LED Lights (XPJ-1642WR only) Selects the internal LED lights settings. Setup 27 The lights help to inspect inside of the printer or your print during printing.
Setup 28: Front Interlace Select to enable or disable the Front Interlace function. Setup 28 It automatically fine tunes the media feeding amount of the first print swath to Front Interlace improve print quality. Use the “Auto” setting for normal print job. In following cases, try with “Off”...
Page 95
Confirm pattern • Tap (Enter) to carry out printing. • Look at the print and find the pattern that all the lines appear clean. • In the example here, the pattern A, pattern B, pattern D and pattern E do not have missing lines. Note •...
Setup 30: Auto Nozzle Check (XPJ-1642WR only) Important! To use this function on XPJ-1642WRK, you need an optional drop sensor unit. Select to enable or disable the auto nozzle check function. Setup 30 In normal nozzle check, you will run a nozzle check print and will check missing lines by Auto Nozzle Check...
Menu 2 : Test Print Menu 2: Test Print Test Print 1: Nozzle Check Use this menu to check that the print head and print nozzles you selected can Test Print 1 properly print without nozzle clogging and missing or too light lines. Nozzle Check "Nozzle check"...
Test Print 3: Mode Print Mode print can be performed. Used to confirm the following printing Test Print 3 conditions. Mode Print • Print quality • Effect • Setting value for Dryer • Micro adjustment value for feed correction 2020/1/01 0:00 G2(600x900 6Pass Bi) -Fine&Fog/Dryer: 30 C/PF Adjust : 0.00% Test Print 4: Setup List Setup list printing is performed.
Test Print 5: Palette Palette print is executed for the color demonstration. Test Print 5 Palette Note When the selected print mode of the user type is Graphics 1 or Graphics 2, Palette menu is not displayed. "**>1: Print Mode" P. 64 Test Print 5: Palette...
Test Print 6: Adjust Head This menu calibrates the dot placement between two print heads installed on Test Print 6 this printer. Adjust Head to open the submenu. Align the heads in the following cases: • If the image quality does not improve after you have used the “Adjust Print” menu. •...
Page 101
“Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 CAUTION While “Warming Up” is displayed, do not touch Media guide.
Page 102
Head adjustment pattern • Press the (Enter) key to carry out printing. For the Head adjustment pattern, the same patterns will be printed on both sides and center of the media. • Check the print results and select the number that looks most aligned between 1 and 7. •...
Page 103
• You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 • If print defects (like banding or grainy look) still appear on the print, try an auto calibration again, or go to "Adjust Head1/ Standard" or "Adjust Head2/ Custom"...
Menu 3 : Cleaning Menu 3: Cleaning Menu3: Cleaning Tap [Enter] to select the print heads you wish to clean. Menu 3 If nozzle missing is occurred in specific print head, select the print head that you Cleaning want to perform cleaning. In this way, you can reduce ink waste. Setting values Select this setting to clean all the print Select Print Head...
Menu 4 : Menu Option Menu 4: Menu Option Menu4: Menu Option You can choose whether to display the menus in “Menu 1: Setup”. Choose whether you wish to display a menu by tapping (Enter). [*]= the item will be displayed [ ]= the item will not be displayed Displays the “User Type menu”.
Menu 5 : System Info. Menu 5: System Info. Display the system information on your printer. Menu 5 System Info. Displays firmware versions that are Version currently installed on your printer. Ver. M / C X.XX / X.XX Displays the model name of your printer. Printer Model ...
Life Times Displays the operational life time of each part. Life Times • The lifetime of each part is indicated by the asterisks (Maximum 5 asterisks: 100% left). Enter As the part deteriorates, the number of asterisks decreases one by one (20%). •...
Sleep Mode 2: Start Put the printer into sleep mode. Sleep Mode 2 • Start • “Sleep Mode Start -> Enter” is displayed. (Enter). • “In Sleep Mode Wake up -> Enter” is displayed. The sleep mode will start. • To exit the sleep mode, tap (Enter).
Menu 7 : Display Menu 7: Display Display 1: Language Choose the language of the front panel from the following selection. Display 1 Language Setting values Default setting. Language: English Language: Dutch Language: Spanish Language: French Language: Italian Language: Portuguese Language: German Language:...
Display 3: Length Choose the unit of the length displayed on the front panel. Display 3 Length Setting values Displays the length in millimeters (mm). Length: This is the initially set value. Displays the length in inches (inch). Length: inch Menu 8 : Job Status Menu 8: Job Status Various information of previous print will be displayed.
Menu 9 : Roll Length Manage Menu9: Roll Length Manage Before replacing with another roll media, you can print the remaining roll length Menu 9 information on the roll media. Roll Length Manage This information can be printed with a code that your printer can read. The next time when the roll media is loaded, your printer will read the code and will automatically specify the Roll Length settings.
Roll Length Manage1: Print Print the remaining length management information with text and code on the roll media. • Roll Length Manage1 • “Do you want to cut?” is displayed. Print to choose "Yes" or "No". • Tap (Enter). Note •...
Roll Length Manage3: Scan Your printer can scan the remaining length management code that was printed on a roll media with " Roll Length Manage1: ". Print Load a roll media that the remaining length management code has been printed on it. "Load a roll media into the printer"...
Roll Length Manage4: Roll Length Sets up the media length. Roll Length Manage4 Roll Length Setting values Roll Length is not used. Roll Kind: This is the initially set value. Sets up the media length. Roll Kind: The set values of the media length can be Roll * set as “Roll1”...
Near End menu Sets whether or not to display “Roll Near End: *m” (* is replaced with a number Print Stop: between 1 and 10) before the length of the media that is counted inside the printer becomes 0. Setting values “Near end”...
Menu chart Menu chart Setting menu 1 Menu 1 To Setting menu 2 Setup Menu 2 Test Print 1 Test Print Nozzle Check Test Print 2 Nozzle Check F Test Print 3 Mode Print Printing Test Print 4 Setup List Test Print 5 Adjust Head 1 Palette...
Type **: 3 Custom PF Adjust Type **: 4 InkDryTimer: Dryer (0 sec - 60 min) 0 sec XPJ-1642WR only Setup 7 Method of Cut: Method of Cut Single Cut - 3 steps Type **: 5 Vacuum Fan Type **: 6...
Menu during printing Menu 1 Dryer Temperature 30℃ [50℃] XPJ-1642WR only Menu 2 Dryer: Dryer XPJ-1642WR only Menu 3 PF Micro Adjust: PF Micro Adjust (-5 - 5) 5.00% Menu 4 Update Parameter? Backup * Parameter Updating * Update Parameter?
Page 121
Replacing the cleaning wiper ..........148 Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) ..151 Moving or transporting the printer .
"Replacing ink bag" P. 124 "Emptying waste ink tank" P. 129 "Replacing absorption material for the flushing box" P. 144 "Replacing Cutter" P. 146 "Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)" P. 151 Weekly "Cleaning of cleaning wiper" P. 134 Monthly "Inside cleaning"...
Checking ink and replacing ink bag Checking ink and replacing ink bag Checking ink level (Home). until the menu on the left appears. Menu 5 • Tap System Info. until the menu on the left appears. Ink Status (Enter) • Enter The ink level is displayed from 0% to 100%.
Replacing ink bag When an ink bag runs out of ink, the error message [Ink End] or [S/C Ink End] appears on the panel with blinking error LED and beep sound. Replace an ink bag immediately. The printer will not resume printing until the ink bag is replaced. CAUTION Wear the protective gloves ・...
Page 125
• When installing 2,200 ml ink bag cases. Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. •...
Page 126
Installing the ink bag Prepare the new ink bag, and follow the instructions below to invert it 3 sec. to mix the ink. • Face the ink spout side upwards for 3 seconds. • Invert it and count for 3 seconds. •...
Page 127
Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of ink bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect ink bag. •...
Page 128
Insert the ink bag case with the new ink bag installed and new S/C card into each slot. • Match the colors of the ink color indicating label on the printer and the label on the ink bag. • Face the latch side toward you and insert the case into each slot. •...
Emptying waste ink tank Emptying waste ink tank Emptying waste ink tank In the following cases, drain waste ink in the waste ink tank into a container to empty the tank. • When the waste ink tank is more than half full. •...
Page 130
Important! To avoid ink splash, move the container closer to the waste ink valve while draining waste ink. Once you empty the tank, close the waste ink valve securely. • Wipe the opening of the valve with a cloth. Dispose of waste ink according to the local waste disposal regulations. Emptying waste ink tank...
Cleaning Cleaning To maintain your printer in the best condition, cleaning must be performed as instructed. Head cleaning If you find missing or thin lines on your print or nozzle check print, perform head cleaning. Following cleaning modes are available: Short cleaning Consumes less ink than Normal cleaning.
Page 132
Performing Head cleaning to choose the cleaning mode. Clean Print Head? (Enter). Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check. Performing Nozzle check Load a roll media to print the nozzle check pattern. "Loading a roll media"...
Page 133
Check the print result. • If you find missing or thin lines on the print, go to "Performing Head cleaning" P. 132. • If all lines are clearly printed, you can start printing. Note • The pattern shown above is an example when “Single Head” is set to "off" and "Select Nozzle" is set to "Nozzle All". •...
Cleaning of cleaning wiper Cleaning period: • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again. •...
Page 135
Cleaning the cleaning wiper Open the front cover. Open the maintenance cover on the right side. Wipe the cleaning wiper with a cleaning stick. • Wipe the left side of the wiper back and forth. Important! If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again.
Page 136
Close the front cover. (Enter). CR Maintenance -> Enter (Home) to en CR Maintenance d the cleaning process. Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning of cleaning wiper...
Cleaning around the capping unit Cleaning period: • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. •...
Page 138
Close the front cover. (Enter). CR Maintenance -> Enter (Home) CR Maintenance to end the cleaning process. Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning around the capping unit...
Cleaning around the print head Cleaning period: • When print blurring and dot missing remain after head cleaning is done. • When smears partially appears on the prints. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. •...
Page 140
Use the cleaning stick to remove the ink deposits or dust on the bottom of the carriage. Clean this part (grey) DO NOT touch the surface of a print head (yellow) ※Clean the space between the print head and print head guide. •...
Cleaning the color sensor Cleaning period: • If you repeatedly failed to perform an auto head alignment (Adjust Head 3 Auto) or auto print quality calibration (Adjust Print 1 Auto). Preparation: • Cleaning stick • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) Important! During cleaning, please note the followings.
Page 142
Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter (Home) to end the cleaning process. CR Maintenance Start -> Enter Important! If the problem still persists, contact your local MUTOH dealer or MUTOH customer support. Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities.
Inside cleaning Cleaning period: • Monthly • When dust or ink stains are visible Preparation: • Soft brush • Paper towel or Soft cloth • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) • Gloves CAUTION Unplug the power cable with the power OFF, before cleaning the inside of the printer.
Replacing consumable parts Replacing consumable parts Replacing absorption material for the flushing box The flushing box is a part that keeps receiving ink discharged from the print head. Please replace the absorption material for the flushing box periodically. If used without replacing, it can cause damage to the print head. Replacing period: •...
Page 145
Replacing steps Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the absorption material for the flushing box. We recommend covering the floor with paper as well. Pull the tab up of the absorption material for the flushing box, and release the hook.
Replacing Cutter Replacing period: • When the media is not cut smoothly • When the cut surface is feathered, etc Preparation: • Cutter replacement blade CAUTION • Do not push the knob of cutter or release suddenly. Because there is a spring under the cutter, the cutter can jump out. •...
Page 147
Remove the Cutter. Note Used Cutter should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Attach a new cutter. Press the cutter cap lightly, return Cutter holder to its initial position. Close the maintenance cover.
Replacing the cleaning wiper The cleaning wiper is an essential part to make printing consistent. Please replace it periodically. Replacing period: • Approx. every twelve months Preparation • Plastic gloves, glasses, mask • Absorption material for the flushing box • Paper you can get dirty (paper which ink will not bleed through) CAUTION Wear the protective gloves ・...
Page 149
Steps Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 134 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the cleaning wiper.
Page 150
Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Replacing the cleaning wiper...
Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) Exhaust fan filters collect ink mist generated inside the printer. You must replace it regularly according to the replacement cycle. Using your printer without replacing this filter will affect printer performance or print quality.
Page 152
• Using a soft cloth or a paper towel dampened with little ethanol, clean the cover to remove dirt. • Attach a new filter to the cover. Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)
Page 153
• Using a paper towel or a soft cloth dampened with little ethanol, clean the inside of the exhaust fan to remove dirt. Important! Wear protective gloves while cleaning. Close the front cover. • Attach the filters to the exhaust fans. Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)
Moving or transporting the printer Moving or transporting the printer This section describes how to move or transport the printer. Moving the printer This section describes how to move the printer. Important! • When moving the printer, make sure to maintain a horizontal position. •...
Reinstalling Select a suitable place for installation. Startup Guide Move and install the printer to the location. Attach Cables, such as Power cord set. Perform Nozzle check, and then confirm that there is no clogging in Print head. "Nozzle check steps" P. 30 Perform print quality adjustment.
Long-term storage If not using the printer for a long time, execute [Longstore]. Preparation: • Cleaning bag: 4 Empty the waste ink tank. "Emptying waste ink tank" P. 129 (Home). Menu 1 Setup until the menu on the left appears. Setup 17 •...
Page 157
Remove all ink bag cases and S/C cards. • Store the ink bag together with the corresponding S/C card. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Discharging •...
Page 158
Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. • When installing 2,200 ml ink bag cases. Put the cleaning bag into the case.
Page 159
Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of cleaning bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect cleaning bag. •...
Page 160
[10] Insert the ink bag cases with cleaning bags and S/C cards into each slot. • Face the latch side toward you and insert the case into each slot. • Make sure that they are fully inserted. • When installing 1,000 ml ink bag cases. •...
Page 161
[11] Remove all ink bag cases and S/C cards. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Washing Head • Cleaner discharging begins. When the discharge is complete, the message to the left is displayed. Insert Cleaning Bags Long-term storage...
Page 162
[12] Insert the ink bag cases with cleaning bags and S/C cards into each slot. • Face the latch side toward you and insert the case into each slot. • Make sure that they are fully inserted. • When installing 1,000 ml ink bag cases. •...
Page 163
[13] Remove all ink bag cases and S/C cards. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Washing Head • Cleaner discharging begins. When discharging is complete, the message to the left is displayed. [ALL] Discharged [14] Long press the Power button.
Performing initial charging after head cleaning Long press the Power button. • The Power LED (above the Power button) lights up. • This product starts its initialization operations. Note Once the Power LED lights up, release the Power button. When the message to the left is displayed, tap (Enter).
Page 165
Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. • When installing 2,200 ml ink bag cases. Put the ink bag into the case.
Page 166
Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of ink bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect ink bag. •...
Page 167
Insert the ink bag cases and S/C cards into each slot. • Match the colors of the ink color indicating label on the printer and the label on the ink bag. • Face the latch side toward you and insert the case into each slot. •...
Page 168
When ink charging is complete, the message to the left is displayed. Media End PG: Low1 Important! If the printer perform the nozzle check printing immediately after the initial ink charge is complete, the following results may occur. • Printed lines become blurred. •...
Messages and Error Messages Messages and Error Messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the front panel as below. Display Description Ready to Print...
Page 171
Display Description Busy-Washing • Initial charging, ejecting filler fluid. • Washing the print head by cleaning fluid. Please wait a while. During discharge Flushing ink from the print head in the head cleaning process. Please wait a while. User: Type ** OK? Initializing the media.
Error message display and remedies This section describes error messages and remedies. Error messages are displayed when certain failures occur during printer operation. If an error that can be displayed occurs, the printer may display the following error messages on the front panel and stop operation.
Page 173
Display Description [****] S/C Col.Err Ink bag cases are inserted in wrong slots. Insert ink bag cases correctly again. [****] S/C Ink Err The ink bag cannot be used for this printer. Contact your local MUTOH dealer. [****] S/C CodeErr Inserted ink bag is not a proper one.
Page 174
Due to the drop sensor unit failure, the auto nozzle check function was Auto NozzleCheck Off switched to "Off". "Setup 30: Auto Nozzle Check (XPJ-1642WR only)" P. 96 Contact your local MUTOH dealer. Auto Nozzle Check The printer run an auto cleaning cycle to recover blocked nozzles that an Nozzle Clog Present auto nozzle check detected, but the nozzles are still clogged.
Error requiring restart An error requiring restart is displayed if a fatal operational failure such as the following occurs. • When an obstacle that prevents printing occurs. • When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer. •...
Troubleshooting Troubleshooting This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. Note • The current status and error information of your printer can be checked from the Printer Status tab > Status Information on MSM. If your printer is not operating correctly, check this Status Information first.
Boot-up troubleshooting Symptom Possible cause and Remedy Is the power cable connected to the plug? • Connect the power cable. Does the AC power supply provide the specified voltage? • Connect the cable to another outlet. Is the front cover, or the maintenance cover open? •...
Media-related troubleshooting Symptom Possible cause and Remedy Is the media loaded correctly? • Load the media correctly. "Loading a roll media" P. 20 Are there any foreign materials such as torn paper attached to Pressure rollers? • Clean Pressure rollers. "Inside cleaning"...
Page 179
Symptom Possible cause and Remedy Do you use the printer within recommended environmental conditions? • Make sure to use the printer within the specification range. “Ensuring a suitable place for installation” of the “Startup Guide” Are any curls or warps present on your media? Media jams frequently occur.
Printing-related troubleshooting Symptom Possible cause and Remedy Is Ethernet cable connected correctly? • Securely connect the Ethernet cable to the Ethernet Port. "Connecting to a Computer" P. 12 The printer does not print. Is there any error message displayed on MSM? •...
Page 181
Symptom Possible cause and Remedy Is the media printed on the printing surface? • Check the printing surface of the media and set it correctly. Did you perform Print quality adjustment? • Perform Print quality adjustment. Printing is blurred. "**>2: Adjust Print>" P. 66 Did you perform Media feed adjustment? •...
Page 182
"Setup 29: Select Nozzle" P. 94 Do you use the heaters of the printer? • Check the settings of heaters. "**>4: Dryer (XPJ-1642WR only)" P. 78 Printed area does not dry completely. Did you select an appropriate print mode? • Check that the print mode is set to the appropriate mode.
The media is jammed When the media is jammed in the printer, follow the procedure below to remove it. Long press the Power button. • This product starts its powering off operations. • When the message “Power Off” appears on the panel, release the Power button.
Page 184
Pull the media towards you and use a cutter to cut the torn part of the media along the groove. (XPJ-1642WR only) Rewind the media a little by rolling Flange on the media holder. If paper dust or pieces of paper remain inside the printer, remove them.
Specifications of this product Specifications of this product List of specifications Model Name XPJ-1642WR XPJ-1642WRK Print method On demand piezo method Drive method Firmware servo/DC motor drive Media feed method Multipoint pressurizing Grid roller system Media hold down system Pressure roller down system by manual lever...
Page 187
Environmental conditions Printer Operation Temperature 20 to 32 °C Environment Humidity 40 to 60%, No condensation Recommended Printing Temperature 22 to 30 °C Environment Humidity 40 to 60%, No condensation Change rate Temperature: No more than 2 °C per 1 hour Humidity: No more than 5% per 1 hour Printer Storage Environment Storage without ink charging: up to 6 months...
Page 188
Model Name XPJ-1642WR XPJ-1642WRK Power supply Voltage AC 100V to 120V ±10% specifications AC 200V to 240V ±10% Frequency 50/ 60Hz ±1Hz Current AC 100V to 120V 11.5 A or below 3.0 A or below AC 200V to 240V 6.0 A or below 1.5 A or below...
Options / Supply list Options / Supply list For more information about the options and the supply items, contact your local MUTOH dealer. Important! MUTOH strongly recommends to use genuine ink bags. This printer is designed to bring out the best performance when using with the MUTOH genuine ink. Non-MUTOH ink may cause print defects or damage to the printer.
Need help?
Do you have a question about the XPJ-1642WR and is the answer not in the manual?
Questions and answers