Muton XPJ-1642WR Operation Manual

Muton XPJ-1642WR Operation Manual

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XPJ-1642WR / XPJ-1642WRK
Operation Manual
Operations and Maintenance Methods
• Unauthorized copying or duplication of the whole or part of the contents of this manual is prohibited.
• Every care has been taken in writing the contents of this manual, but please contact MUTOH or the dealer you purchased the
product from if you find any unclear, erroneous or otherwise unsatisfactory content in the manual.
• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the
printer according to any procedures other than those set forth in this manual.
• Company names and product names that appear in this manual are registered trademarks of the respective companies.
• This product has two models; XPJ-1642WR and XPJ-1642WRK. This document illustrates using XPJ-1642WR.

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Summary of Contents for Muton XPJ-1642WR

  • Page 1 • Company names and product names that appear in this manual are registered trademarks of the respective companies. • This product has two models; XPJ-1642WR and XPJ-1642WRK. This document illustrates using XPJ-1642WR.
  • Page 2 For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
  • Page 3: Table Of Contents

    Starting printing during warming up (XPJ-1642WR only)........
  • Page 4 Setup 27: Internal LED Lights (XPJ-1642WR only) ........
  • Page 5 Menu 6: Sleep Mode ............108 Sleep Mode 1: Cleaning Setting .
  • Page 6 Replacing the cleaning wiper ................148 Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) ......151 Moving or transporting the printer.
  • Page 7 Canceling printing ............. 48 Starting printing during warming up (XPJ-1642WR only) ......48 Cutting media .
  • Page 9: Introduction

    Media cut groove Cutter Media is printed on here. Manually cut the media along There is an adsorption Automatically cut the media the groove. fan inside. after printing. *1 XPJ-1642WR only *2 XPJ-1642WR: Standard, XPJ-1642WRK: Optional Main components of your printer...
  • Page 10 Network interface cable connector AC inlet *1 XPJ-1642WR only *2 XPJ-1642WRK: Center fan only Front panel The printer has a touch-screen panel located on the front right of the printer. The active keys are lit up on the panel for guidance.
  • Page 11 Front panel        Status Bar Indicates the printer status by LED light. • Working normally: Solid green • Error/Alert state: Solid red (error) or flash red (alert) Display Displays the printer status, setting menu, errors and so on. [Home] key: Access to or exit the menu.
  • Page 12: Connecting To A Computer

    Connecting to a Computer Important! Make sure your computer meets the following requirements. • OS: Windows 10 (32bit/64bit), Windows 8.1 (32bit/64bit) • CPU: Intel (R) Core (TM) i5 / i7 • Memory: 8GB minimum • Network: Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet or later. Connect the Gigabit Ethernet cable to the printer.
  • Page 13 Use the cable tie to secure the Ethernet cable to the printer. Connect the Gigabit Ethernet cable to the computer. Use the front panel on the printer to assign the IP address, subnet mask and gateway. "Setup 20: IP Address" P. 90 "Setup 21: Subnet Mask"...
  • Page 14: System Configurations Of This Product

    System configurations of this product MUTOH Status Monitor (MSM) Offers wide range of service including - monitor printer status, ink level and media remaining in real time. - control your printer through remote panel. - perform printer maintenance - access to MUTOH Print Server (MPS) By signing up for ValueJet Club, you can get the latest service.
  • Page 15: Launching/Displaying/Exiting Mutoh Status Monitor (Msm)

    Launching/Displaying/Exiting MUTOH Status Monitor (MSM) Launching MSM Windows 8.1 • In the [Start] screen, click [Desktop]. • Double click the MSM icon on the Desktop. Windows 10 Double click the MSM icon on the Desktop. Note Launching from the Start Menu of Windows •...
  • Page 16 Displaying remote panel The remote panel allows you to view the printer status or remotely operate your printer. Click [Remote Panel]. • The remote panel opens. Exiting MSM Right click the MSM icon in the task tray, and click [Exit]. Note While using your printer, do not exit MSM.
  • Page 17: Printing Area

    • When Media Initial menu is set to “Top&Width” • After cutting the media Printable Area Margin can be changed from the Side Margin menu. Media size (XPJ-1642WR only) Media that meet the requirements below can be used on this printer. Roll media diameter 200 mm maximum...
  • Page 18: Precautions

    Precautions Please use this product at least once a week If the printer is not used for a long time, the print head nozzles can get clogged causing damage to the printer. Please handle ink bag carefully • Before using an ink bag, make sure to read the Safety Data Sheet (SDS). •...
  • Page 19: Powering On / Off

    Powering ON / OFF Powering ON / OFF Turning the power ON Close the front cover. Long press the Power button. • The Power LED (above the Power button) lights up. • The printer will start mechanical initialization. Note Once the Power LED lights up, release the Power button. Turning the power OFF Make sure printing is done.
  • Page 20: Loading A Roll Media

    Loading a roll media Important! Depending on the size of media, two or more people are required. Load a roll media into the printer Attach flanges to the media (XPJ-1642WR only) Items Required: • Roll media • Media flange: ×2 (If you are using 2-inch core roll media) Remove the 3-inch adapters from the media flange.
  • Page 21 If not, the media can be removed from the flanges, affecting the print quality. Enable torque on media holders (XPJ-1642WR only) If you want to apply torque to the media holders, follow the steps below. Twist the knob bolt on the right side of the media holder anticlockwise to loosen.
  • Page 22 (When looking from the rear side of the printer) Use the screwdriver to loosen two screws securing the roller shaft guide plate to the right media holder. Slide up the roller shaft guide plate as far as it will go and tighten the screws.
  • Page 23 Place the media onto the media holder (XPJ-1642WR only) Twist the knob bolt on the right side of the media holder anticlockwise to loosen. Place the roll media onto the left media holder. Carefully and gently place it on the holder.
  • Page 24 Slide the right side of the media holder to place the right side of the flange onto the holder. Place the roll media onto the right media holder. Carefully and gently place it on the holder. (If torque is enabled) ...
  • Page 25 Load the media into the printer Check that the printer is powered on. From the front side of the printer, pull the media feed lever towards you as much as possible to release the pressure rollers. You can access to the media feed lever from the rear side of the printer. •...
  • Page 26 (XPJ-1642WR only) While one person holds the front edge of the media, the other person turns the flange to slightly rewind the media onto the roll to remove warp or skew. Note If you remove your hands from the front edge of the media while rewinding, the media can be removed from the media slot.
  • Page 27 After loading the media... From the front side of the printer, push the media feed lever to hold the media flat with pressure rollers. Note Using this lever, the holddown pressure can be changed between High and Normal. Normally push the lever until it clicks to apply normal pressure. "Changing holddown pressure using media feed lever"...
  • Page 28 Note The way to attach edge holders varies depending on type of roll media to be loaded. "Swapping left and right edge holders depending on the media type" P. 43 • Normally attach them as shown in the figure below so that the hole on the edge holder is located on the outside of the holder. This will hold down roll media lightly.
  • Page 29 Enter the side margin. At least 10 mm margin is required. Side Margin : • Use to enter the value. (5 - 25)      10 mm • Tap Enter) to confirm the setting. Note The side margin can be set between 5 mm and 25 mm. Close the front cover.
  • Page 30: Nozzle Check And Cleaning

    • Nozzle Check F: Print a nozzle check pattern using all of the nozzles on the print head. "Nozzle check F steps" P. 31 • Auto Nozzle Check (XPJ-1642WR only): Run an automatic nozzle clogging detection using the built-in drop sensor. "Setup 30: Auto Nozzle Check (XPJ-1642WR only)" P. 96...
  • Page 31 Nozzle check F steps Load a roll media for Nozzle check. "Loading a roll media" P. 20 (Home). • Use to choose the menu shown left. Menu 2 • Tap Test Print • Use to choose the menu shown left. Test print2  ...
  • Page 32: Cleaning

    Cleaning Cleaning steps to choose the cleaning mode. Clean Print Head? Enter) Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check again. "Nozzle check" P. 30 • If the problem persists, repeat normal cleaning until all nozzles are clear. "Head cleaning"...
  • Page 33: Calibrating Your Printer

    Calibrating your printer Calibrating your printer Before printing an image on your printer for the first time, follow these steps to calibrate your printer to ensure accurate print quality. Head alignment You can print out the adjustment pattern in this menu to check the misalignment of the print head, and then adjust it. You can choose one of the following methods: The Standard option performs the head alignment for the print mode Adjust Head 1...
  • Page 34 Head alignment steps Turn the printer ON and load a roll media. "Loading a roll media" P. 20 Home) until the menu on the left appears. Menu 2 Test Print • Tap Enter). • Tap until the menu on the left appears. Test Print 6 •...
  • Page 35: Print Quality Calibration

    Print quality calibration This menu calibrates the dot placement of bidirectional printing. Print the alignment pattern to see if dot placement is perfectly aligned. If misaligned, enter the alignment value to correct the accuracy of dot placement. You can choose one of the following methods: Perform the automatic adjustment using the embedded color sensor.
  • Page 36 Print quality calibration steps Turn the printer ON and load a roll media. "Loading a roll media" P. 20 Home) Menu 1 Setup Setup 1 User Type to choose the user type you want to use. User Type: Type 1 •...
  • Page 37 Note • In Standard print quality adjustment and Custom print quality adjustment, the names in the available patterns are different. For details, refer to the page below. "Adjust Print 1: Auto" P. 67 "Adjust Print 2: Standard" P. 67 "Adjust Print 3: Custom" P. 68 •...
  • Page 38: Media Feed Adjustment

    Media feed adjustment This adjustment must be performed when: • you use this product for the first time. • you use a new type of the media. • you have changed the holddown pressure on the pressure rollers. Other than above cases, move to "Nozzle check and cleaning"...
  • Page 39: Advanced Setting

    Advanced settings Advanced setting Change your printer settings according to the type or condition of a roll media being loaded. • To print on a roll media that has warps or print an image that will use high amount of ink "Changing the Head Height"...
  • Page 40 Changing the Head Height Open the front cover. Use the head height adjustment lever (orange) to change the head High height. Middle • High: The highest head height setting. • Middle: Use this option for media between 0.8 mm to 1.0 mm thick or when the head strikes occurs with Low2 setting.
  • Page 41 Replacing with an appropriate cleaning wiper for the head height Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 134 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty.
  • Page 42 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Changing the Head Height...
  • Page 43: Swapping Left And Right Edge Holders Depending On The Media Type

    Swapping left and right edge holders depending on the media type The way to attach edge holders varies depending on type of roll media to be loaded. To swap left and right edge holders, remove them from the platen, swap left and right, and attach them to the platen again. •...
  • Page 44: Changing Holddown Pressure Using Media Feed Lever

    Important! If you swapped left and right edge holders, make sure to set the side margin correctly. "After loading the media..." P. 27 "Setup 3: Side Margin" P. 81 Changing holddown pressure using media feed lever If you want to change the holddown pressure applied across the entire width of media, use the media feed lever. Depending on the position of the lever, you can choose the pressure between Normal and High.
  • Page 45: Canceling Or Reducing Pressure Rollers Individually

    Canceling or reducing pressure rollers individually When printing on thin media or media without stiffness, the media tends to cockle causing head strikes. By reducing pressure or disabling the pressure rollers individually, it helps to reduce the chance of head strike. Using the slide lock lever on the individual pressure roller, the holddown pressure can be changed between Normal, Low and Cancel.
  • Page 46 Push down the tab on the slider lock lever, then slide it to the front. • To reduce pressure, slide it to front until it clicks. • To cancel the pressure roller, fully slide it to the front until it clicks into place. Note First, try to reduce or cancel the rollers on both edges of the media.
  • Page 47: Operating From Front Panel

    Operating from Front panel Operating from Front panel Feeding media Check that the pressure rollers hold down the media. Long-touch to feed a roll media until it reaches to the desired position. • key: Feed the media backward. • key: Feed the media forward. Note Long tap the key to feed the media with high speed.
  • Page 48: Canceling Printing

    • The data sent to the printer will be deleted. Note You can also cancel the job from the remote panel on MSM. Starting printing during warming up (XPJ-1642WR only) Check that the message “Warming Up” is displayed on the front panel. Warming Up Send a job to the printer.
  • Page 49: Cutting Media

    Cutting media Check that the job has been printed. • Tap (Cancel). (Enter). Cut Media? Start -> Enter • The printer will advance the media for the bottom margin and will cut it. Note • If the front edge of a new roll media is not straight, cut it before printing. •...
  • Page 50: Menus You Can Access While Printing

    Converting PG: Low1 W: 1625 mm to choose the menu, then tap Menu 1 "Menu 1: Temperature (XPJ-1642WR only)" P. 51 Temperature "Menu 2: Dryer (XPJ-1642WR only)" P. 51 "Menu 3: PF Micro Adjustment" P. 52 Menu 2 "Menu 4: Backup" P. 52 Dryer "Menu 5: Job Status"...
  • Page 51 Menu 2: Dryer (XPJ-1642WR only) You can change the dryer temperature setting for the current print job. • See the following related sections of Panel Setting Menus: "**>4: Dryer (XPJ-1642WR only)" P. 78 Menu 2 Dryer to change the value.
  • Page 52 Menu 3: PF Micro Adjustment You can change the micro adjustment value to correct media feeding for the currently print job. • See the following related sections of Panel Setting Menus: "**>3: PF Adjust" P. 73 Menu 3 PF Micro Adjust to change the value.
  • Page 53 Menu 5: Job Status You can check the current status of the print job being printed. • See the following related sections of Panel Setting Menus: "Menu 8: Job Status" P. 111 Menu 5 Job Status to choose the information you want to check. Job Status •...
  • Page 54 Menus you can access while printing...
  • Page 55: Chapter 2 Advanced Operations

    Setup 9: Prevent Stick menu (XPJ-1642WR only)....... . . 86...
  • Page 56 Menu 3: Cleaning ..........104 Menu3: Cleaning.
  • Page 57: Introduction

    Introduction Introduction Using the panel setting menus, configure various kinds of settings for the printer. Operating the keys to use the menus To access to the setup menu, tap (Home). Note You cannot access to the setup menu while printing or receiving data (the power button is flashing). to go to the previous item or next item.
  • Page 58 to choose the option from the sub menu or enter the Test Print 1 value. Nozzle Check To confirm the value or execute the selected function, tap Test Print 2 (Enter). Nozzle Check F to return to the upper level menu. Test Print 3 (In the example on the left, the display will return to “Menu2: Test Mode Print...
  • Page 59: Panel Setup Menu

    Panel setup menu Menu 1: Setup Configure printer settings. Menu 1 Setup Submenus Setup 1: User Type Setup1 User Type Setup 2: Spitting Setup 2 Spitting Setup 3: Side Margin Setup 3 Side Margin Setup 4: Media Initial Setup 4 Media Initial Setup 5: Media Width Setup 5...
  • Page 60 Setup 15: Auto Cleaning Setup 15 Auto Cleaning Setup 16: Exhaust Fan Setup 16 Exhaust Fan Setup 17: Longstore Setup 17 Longstore Setup 18: CR Maintenance Setup 18 CR Maintenance Setup 19: Initialization Setup 19 Initialization Setup 20: IP Address Setup 20 IP Address Setup 21: Subnet Mask...
  • Page 61 Menu 2: Test Print Run a test print to check for nozzle condition, current printer settings, printer Menu 2 configuration, color palette, and print head alignment. Test Print Submenus Test Print 1: Nozzle Check Test Print 1 Nozzle Check Test Print 2: Nozzle Check F Test Print 2 Nozzle Check F Test Print 3: Mode Print...
  • Page 62 Menu 6: Sleep Mode Choose the head cleaning mode and timer to be performed before entering to Menu 6 or while in sleep mode. Sleep Mode Submenus Sleep Mode 1: Cleaning Setting Sleep Mode 1 Cleaning Setting Sleep Mode 2: Start Sleep Mode 2 Start Menu 7: Display...
  • Page 63: Menu 1: Setup

    Print Mode **>2: Adjust Print> Type ** : 2 Adjust Print **>3: PF Adjust Type ** : 3 PF Adjust **>4: Dryer (XPJ-1642WR only) Type ** : 4 Dryer **>5: Vacuum Fan Type ** : 5 Vacuum Fan **>6: Thickness...
  • Page 64 **>1: Print Mode Select a print mode for the media. Type ** : 1 • Once selected, the panel displays the effect menu. Print Mode Setting values High-quality print mode. Mode: Quality 1 The four types of mode are available: 1200 x 1200 16pass Quality 1 to Quality 4.
  • Page 65 Effect Select an effect setting. Mode: Quality 1 Set up this menu when you want to improve print quality by adjusting the set 1200 x 1200 16pass print mode. Setting values The Effect function is not used. ** : Effect : None The printing joint will be the wave form.
  • Page 66 **>2: Adjust Print> Sets up when adjusting the printer for the optimum quality of image print. Type ** : 2 Before adjusting this setting, enter the thickness of the media. Adjust Print Submenus Perform an automatic calibration that the ** : Adjust Print 1 printer automatically prints and scans a Auto pattern with the embedded color sensor...
  • Page 67 Adjust Print 1: Auto Perform the automatic adjustment using the embedded color sensor. ** : Adjust Print 1 "Auto Adjustment Method" P. 70 Auto Submenus Perform automatic adjustment for all patterns **:Auto1 (A to F) using the color sensor.    ...
  • Page 68 Adjust Print 3: Custom Perform adjustment for all patterns (A to F). ** : Adjust Print 3   "Confirm pattern" P. 71 Custom   "Rough adjustment pattern" P. 72   "Fine adjustment pattern" P. 72 Submenus The test patterns of A to F will be printed ** : Custom 1 for Adjust print.
  • Page 69 Adjustment patterns for each print mode Print mode Print mode specifications Adjustment pattern Quality 1 1200 x 1200, 16 pass, Uni C, F Quality 2 1200 x 1200, 16 pass, Bi Quality 3 600 x 1200, 8 pass, Uni Quality 4 600 x 1200, 8 pass, Bi B, E Graphics 1...
  • Page 70 • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 • If print defects (like banding or grainy look) still appear on the print, try an auto calibration again, or go to "Adjust Print2/ Standard" or "Adjust Print3/ Custom"...
  • Page 71 “Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 CAUTION While “Warming Up” is displayed, do not touch Media guide.
  • Page 72 Rough adjustment pattern • Tap (Enter) to carry out printing. • For Head 1, check the print results and select the number that looks most aligned between 1 and 21. • Pattern names such as “Pattern E1: 11” are shown on the display. Use to enter the number of the best-adjusted pattern, and tap (Enter).
  • Page 73 **>3: PF Adjust Sets up various settings on the Media feed correction. Type ** : 3 When the following defects are found in printing results, they may improve by PF Adjust conducting a media feed correction. • Images are overlapping. •...
  • Page 74 “Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 Enter the micro adjustment value according to the printing result in Step 7.
  • Page 75 PF Adjust 1: Auto ** : PF Adjust 1 When the menu on the left appears, tap (Enter). Auto The printer will automatically perform a PF adjustment. Note • After automatic PF adjustment is performed, the micro change value will be automatically updated. "PF Adjust 6: Micro Change"...
  • Page 76 PF Adjust 3: Initial Change ** : PF Adjust 3 to enter the adjustment value, and tap (Enter). Initial Change Setting values You can set a value that is between +50 ** : Initial Change : mm and -50 mm of the feed length Init.
  • Page 77 PF Adjust 5: Micro Print Performs Micro adjustment Print. ** : PF Adjust 5 Enter the appropriate micro adjustment value according to the print result. Micro Print • Observe the pattern and verify the micro adjustment value. In the pattern, look for a place that has least white lines or overlapping in images.
  • Page 78 > : Dryer (XPJ-1642WR only) Sets up Dryer. Type ** : 4 Dryer to enter the value, and tap (Enter). Setting values Off / <30°C> to 50 °C ** : Dryer : <> indicates the initial value. (30 - 50)
  • Page 79 **>7: Copy User Type This is for copying the currently selected User Type setting into another User Type ** : 7 Type. Copy User Type The items that will be copied are: • Settings for "Print Mode", "Effect" • Adjustment values for "Adjust Print", "PF Adjust" •...
  • Page 80: Setup 2: Spitting

    Setup 2: Spitting Sets up the spitting operation while printing. Setup 2 The display will shift to setting of the pass count only if “On” is set for “Spitting”. Spitting Setting values Perform the spitting operation on Spitting Spitting: box located on the origin side for every shuttle.
  • Page 81: Setup 3: Side Margin

    <Example of spitting operation> Spitting setting Pass Count setting Operation 1 cnt Perform the spitting operation on Spitting box every time Print head returns to the origin position. Spitting operation is not performed over the media. 5 cnt Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position.
  • Page 82: Setup 4: Media Initial

    Setup 4: Media Initial Sets whether to detect the media width while initializing the media. Setup 4 Media Initial Setting values The media will not be detected. Media Initial: Detect the media width and edge while Media Initial: initializing the media. Top&Width Detect the media width while initializing Media Initial:...
  • Page 83: Setup 6: Output Mode

    Setup 6: Output Mode Sets how the media is handled after printing. Setup 6 Output Mode Setting values The Take-up Unit will not be used. Output Mode: This is the initially set value. Set when using the Take-up Unit. Output Mode: Take Up Set when cutting the media Output Mode:...
  • Page 84: Setup 7: Method Of Cut

    Setup 7: Method of Cut Sets the media cutting operation after printing. Setup 7 Method of Cut Setting values Cut with fewer steps than “Single Cut - 3 Method of Cut: steps”. Single Cut - 2 steps Suitable for media with narrow width. Normal cutting method.
  • Page 85: Setup 8: Origin

    Setup 8: Origin • Sets the print start position (origin) on the media. Setup 8 If you want to change the print start position to print an image on the blank Origin space of the media, use this menu. : Change the print start position (origin) in the PF (media feeding) direction. •...
  • Page 86: Setup 9: Prevent Stick Menu (Xpj-1642Wr Only)

    Setup 9: Prevent Stick menu (XPJ-1642WR only) Sets up to prevent media from sticking when printing starts. Setup 9 Prevent Stick Setting values The stick-prevent operation is not Prevent Stick: performed. This is the initially set value. The stick-prevent operation is performed.
  • Page 87: Setup 12: Multi Strike

    Setup 12: Multi Strike Sets up the overwrite count per line. Setup 12 Multi Strike to enter the value, and tap (Enter). Setting values <1 cnt> to 9 cnt Multi Strike: <> indicates the initial value. (1 - 9) 1 cnt Setup 13: Strike Wait Sets up the waiting time while overwrite printing.
  • Page 88: Setup 15: Auto Cleaning

    Setup 15: Auto Cleaning Configure the settings for the auto cleaning operation. Setup 15 Auto Cleaning Submenus Standby Mode menu Auto Cleaning 1 Standby Mode While Printing menu Auto Cleaning 2 While Printing Before Print menu Auto Cleaning 3 Before Print Standby Mode menu The display goes to the Cleaning Interval setting to set the timer for auto cleaning while Auto Cleaning 1...
  • Page 89: Setup 16: Exhaust Fan

    Setup 16: Exhaust Fan Sets up Exhaust fan operation. Setup 16 Ventilates the inside of the printer to stabilize the parts performance. It also Exhaust Fan decreases the contamination by ink mist inside the printer. We recommend that you use Exhaust fan, especially when printing for a long time.
  • Page 90: Setup 19: Initialization

    Setup 19: Initialization Restore the printer settings to the factory default. Setup 19 Initialization Setting values For initializing the settings of all the Initialization: menus. Initializes the settings in the User Type Initialization: menu. UserType Initializes the settings other than the ones Initialization: in the User Type menu.
  • Page 91: Setup 22: Gateway

    Setup 22: Gateway Sets the gateway. Setup 22 • Use to increase a setting value. Gateway • Use to decrease a setting value. • Use to move the cursor to the previous digit. • Use to move the cursor to the next digit. (Enter) after entering each digit.
  • Page 92: Setup 24: Single Head

    Setup 24: Single Head Selects a print head for printing. Setup 24 You can still print even if some of the print heads malfunction. However, in that Single Head case the printing speed will drop. Setting values Select this setting to use all the print Single Head: heads for printing.
  • Page 93: Setup 26: Alert Buzzer

    After several beeps, the printer Alert Buzzer: automatically turns off beep sound. Setup 27: Internal LED Lights (XPJ-1642WR only) Selects the internal LED lights settings. Setup 27 The lights help to inspect inside of the printer or your print during printing.
  • Page 94: Setup 28: Front Interlace

    Setup 28: Front Interlace Select to enable or disable the Front Interlace function. Setup 28 It automatically fine tunes the media feeding amount of the first print swath to Front Interlace improve print quality. Use the “Auto” setting for normal print job. In following cases, try with “Off”...
  • Page 95 Confirm pattern • Tap (Enter) to carry out printing. • Look at the print and find the pattern that all the lines appear clean. • In the example here, the pattern A, pattern B, pattern D and pattern E do not have missing lines. Note •...
  • Page 96: Setup 30: Auto Nozzle Check (Xpj-1642Wr Only)

    Setup 30: Auto Nozzle Check (XPJ-1642WR only) Important! To use this function on XPJ-1642WRK, you need an optional drop sensor unit. Select to enable or disable the auto nozzle check function. Setup 30 In normal nozzle check, you will run a nozzle check print and will check missing lines by Auto Nozzle Check...
  • Page 97: Menu 2: Test Print

    Menu 2 : Test Print Menu 2: Test Print Test Print 1: Nozzle Check Use this menu to check that the print head and print nozzles you selected can Test Print 1 properly print without nozzle clogging and missing or too light lines. Nozzle Check "Nozzle check"...
  • Page 98: Test Print 3: Mode Print

    Test Print 3: Mode Print Mode print can be performed. Used to confirm the following printing Test Print 3 conditions. Mode Print • Print quality • Effect • Setting value for Dryer • Micro adjustment value for feed correction 2020/1/01 0:00 G2(600x900 6Pass Bi) -Fine&Fog/Dryer: 30 C/PF Adjust : 0.00% Test Print 4: Setup List Setup list printing is performed.
  • Page 99: Test Print 5: Palette

    Test Print 5: Palette Palette print is executed for the color demonstration. Test Print 5 Palette Note When the selected print mode of the user type is Graphics 1 or Graphics 2, Palette menu is not displayed. "**>1: Print Mode" P. 64 Test Print 5: Palette...
  • Page 100: Test Print 6: Adjust Head

    Test Print 6: Adjust Head This menu calibrates the dot placement between two print heads installed on Test Print 6 this printer. Adjust Head to open the submenu. Align the heads in the following cases: • If the image quality does not improve after you have used the “Adjust Print” menu. •...
  • Page 101 “Skip Heater Warm Up? No” is displayed on the front panel. • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 CAUTION While “Warming Up” is displayed, do not touch Media guide.
  • Page 102 Head adjustment pattern • Press the (Enter) key to carry out printing. For the Head adjustment pattern, the same patterns will be printed on both sides and center of the media. • Check the print results and select the number that looks most aligned between 1 and 7. •...
  • Page 103 • You can start printing while the printer is warming up. "Starting printing during warming up (XPJ-1642WR only)" P. 48 • If print defects (like banding or grainy look) still appear on the print, try an auto calibration again, or go to "Adjust Head1/ Standard" or "Adjust Head2/ Custom"...
  • Page 104: Menu 3: Cleaning

    Menu 3 : Cleaning Menu 3: Cleaning Menu3: Cleaning Tap [Enter] to select the print heads you wish to clean. Menu 3 If nozzle missing is occurred in specific print head, select the print head that you Cleaning want to perform cleaning. In this way, you can reduce ink waste. Setting values Select this setting to clean all the print Select Print Head...
  • Page 105: Menu 4: Menu Option

    Menu 4 : Menu Option Menu 4: Menu Option Menu4: Menu Option You can choose whether to display the menus in “Menu 1: Setup”. Choose whether you wish to display a menu by tapping (Enter). [*]= the item will be displayed [ ]= the item will not be displayed Displays the “User Type menu”.
  • Page 106: Menu 5: System Info

    Menu 5 : System Info. Menu 5: System Info. Display the system information on your printer. Menu 5 System Info. Displays firmware versions that are Version currently installed on your printer. Ver. M / C X.XX / X.XX Displays the model name of your printer. Printer Model  ...
  • Page 107: Life Times

    Life Times Displays the operational life time of each part. Life Times • The lifetime of each part is indicated by the asterisks (Maximum 5 asterisks: 100% left).       Enter As the part deteriorates, the number of asterisks decreases one by one (20%). •...
  • Page 108: Menu 6: Sleep Mode

    Menu 6 : Sleep Mode Menu 6: Sleep Mode Start Sleep Mode and set the head cleaning interval during Sleep Mode. Menu 6 Sleep Mode Submenu Sleep Mode 1: Cleaning Setting Sleep Mode 1 Cleaning Setting Sleep Mode 2: Start Sleep Mode 2 Start Sleep Mode 1: Cleaning Setting...
  • Page 109: Sleep Mode 2: Start

    Sleep Mode 2: Start Put the printer into sleep mode. Sleep Mode 2 • Start • “Sleep Mode Start -> Enter” is displayed. (Enter). • “In Sleep Mode Wake up -> Enter” is displayed. The sleep mode will start. • To exit the sleep mode, tap (Enter).
  • Page 110: Menu 7: Display

    Menu 7 : Display Menu 7: Display Display 1: Language Choose the language of the front panel from the following selection. Display 1 Language Setting values Default setting. Language: English Language: Dutch Language: Spanish Language: French Language: Italian Language: Portuguese Language: German Language:...
  • Page 111: Display 3: Length

    Display 3: Length Choose the unit of the length displayed on the front panel. Display 3 Length Setting values Displays the length in millimeters (mm). Length: This is the initially set value. Displays the length in inches (inch). Length: inch Menu 8 : Job Status Menu 8: Job Status Various information of previous print will be displayed.
  • Page 112: Menu9: Roll Length Manage

    Menu 9 : Roll Length Manage Menu9: Roll Length Manage Before replacing with another roll media, you can print the remaining roll length Menu 9 information on the roll media. Roll Length Manage This information can be printed with a code that your printer can read. The next time when the roll media is loaded, your printer will read the code and will automatically specify the Roll Length settings.
  • Page 113: Roll Length Manage1: Print

    Roll Length Manage1: Print Print the remaining length management information with text and code on the roll media. • Roll Length Manage1 • “Do you want to cut?” is displayed. Print to choose "Yes" or "No". • Tap (Enter). Note •...
  • Page 114: Roll Length Manage3: Scan

    Roll Length Manage3: Scan Your printer can scan the remaining length management code that was printed on a roll media with " Roll Length Manage1: ". Print Load a roll media that the remaining length management code has been printed on it. "Load a roll media into the printer"...
  • Page 115: Roll Length Manage4: Roll Length

    Roll Length Manage4: Roll Length Sets up the media length. Roll Length Manage4 Roll Length Setting values Roll Length is not used. Roll Kind: This is the initially set value. Sets up the media length. Roll Kind: The set values of the media length can be Roll * set as “Roll1”...
  • Page 116: Roll Length Manage5: Auto Scan

    Near End menu Sets whether or not to display “Roll Near End: *m” (* is replaced with a number Print Stop: between 1 and 10) before the length of the media that is counted inside the printer becomes 0. Setting values “Near end”...
  • Page 117: Menu Chart

    Menu chart Menu chart Setting menu 1 Menu 1 To Setting menu 2 Setup Menu 2 Test Print 1 Test Print Nozzle Check Test Print 2 Nozzle Check F Test Print 3 Mode Print Printing Test Print 4 Setup List Test Print 5 Adjust Head 1 Palette...
  • Page 118: Setting Menu 2

    Type **: 3 Custom PF Adjust Type **: 4 InkDryTimer: Dryer (0 sec - 60 min) 0 sec XPJ-1642WR only Setup 7 Method of Cut: Method of Cut Single Cut - 3 steps Type **: 5 Vacuum Fan Type **: 6...
  • Page 119: Setting Menu 3

    Single Head Setup 25 Start Feed Setup 26 Alert Buzzer Setup 27 LED Light Setup 28 FrontInterlace Setup 29 Select Nozzle1 Select Nozzle Print Setup 30 Select Nozzle2 Auto Nozzle Check Nozzle Settings XPJ-1642WR only Setup 31 Temporary Setting menu 3...
  • Page 120: Menu During Printing

    Menu during printing Menu 1 Dryer Temperature 30℃ [50℃] XPJ-1642WR only Menu 2 Dryer: Dryer XPJ-1642WR only Menu 3 PF Micro Adjust: PF Micro Adjust (-5 - 5) 5.00% Menu 4 Update Parameter? Backup * Parameter Updating * Update Parameter?
  • Page 121 Replacing the cleaning wiper ..........148 Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) ..151 Moving or transporting the printer .
  • Page 122: Maintenance

    "Replacing ink bag" P. 124 "Emptying waste ink tank" P. 129 "Replacing absorption material for the flushing box" P. 144 "Replacing Cutter" P. 146 "Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)" P. 151 Weekly "Cleaning of cleaning wiper" P. 134 Monthly "Inside cleaning"...
  • Page 123: Checking Ink And Replacing Ink Bag

    Checking ink and replacing ink bag Checking ink and replacing ink bag Checking ink level (Home). until the menu on the left appears. Menu 5 • Tap System Info. until the menu on the left appears. Ink Status (Enter) • Enter The ink level is displayed from 0% to 100%.
  • Page 124: Replacing Ink Bag

    Replacing ink bag When an ink bag runs out of ink, the error message [Ink End] or [S/C Ink End] appears on the panel with blinking error LED and beep sound. Replace an ink bag immediately. The printer will not resume printing until the ink bag is replaced. CAUTION Wear the protective gloves ・...
  • Page 125 • When installing 2,200 ml ink bag cases. Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. •...
  • Page 126 Installing the ink bag Prepare the new ink bag, and follow the instructions below to invert it 3 sec. to mix the ink. • Face the ink spout side upwards for 3 seconds. • Invert it and count for 3 seconds. •...
  • Page 127 Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of ink bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect ink bag. •...
  • Page 128 Insert the ink bag case with the new ink bag installed and new S/C card into each slot. • Match the colors of the ink color indicating label on the printer and the label on the ink bag. • Face the latch side toward you and insert the case into each slot. •...
  • Page 129: Emptying Waste Ink Tank

    Emptying waste ink tank Emptying waste ink tank Emptying waste ink tank In the following cases, drain waste ink in the waste ink tank into a container to empty the tank. • When the waste ink tank is more than half full. •...
  • Page 130 Important! To avoid ink splash, move the container closer to the waste ink valve while draining waste ink. Once you empty the tank, close the waste ink valve securely. • Wipe the opening of the valve with a cloth. Dispose of waste ink according to the local waste disposal regulations. Emptying waste ink tank...
  • Page 131: Cleaning

    Cleaning Cleaning To maintain your printer in the best condition, cleaning must be performed as instructed. Head cleaning If you find missing or thin lines on your print or nozzle check print, perform head cleaning. Following cleaning modes are available: Short cleaning Consumes less ink than Normal cleaning.
  • Page 132 Performing Head cleaning to choose the cleaning mode. Clean Print Head? (Enter). Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check. Performing Nozzle check Load a roll media to print the nozzle check pattern. "Loading a roll media"...
  • Page 133 Check the print result. • If you find missing or thin lines on the print, go to "Performing Head cleaning" P. 132. • If all lines are clearly printed, you can start printing. Note • The pattern shown above is an example when “Single Head” is set to "off" and "Select Nozzle" is set to "Nozzle All". •...
  • Page 134: Cleaning Of Cleaning Wiper

    Cleaning of cleaning wiper Cleaning period: • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again. •...
  • Page 135 Cleaning the cleaning wiper Open the front cover. Open the maintenance cover on the right side. Wipe the cleaning wiper with a cleaning stick. • Wipe the left side of the wiper back and forth. Important! If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again.
  • Page 136 Close the front cover. (Enter). CR Maintenance -> Enter (Home) to en CR Maintenance d the cleaning process. Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning of cleaning wiper...
  • Page 137: Cleaning Around The Capping Unit

    Cleaning around the capping unit Cleaning period: • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. •...
  • Page 138 Close the front cover. (Enter). CR Maintenance -> Enter (Home) CR Maintenance to end the cleaning process. Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning around the capping unit...
  • Page 139: Cleaning Around The Print Head

    Cleaning around the print head Cleaning period: • When print blurring and dot missing remain after head cleaning is done. • When smears partially appears on the prints. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. •...
  • Page 140 Use the cleaning stick to remove the ink deposits or dust on the bottom of the carriage. Clean this part (grey) DO NOT touch the surface of a print head (yellow) ※Clean the space between the print head and print head guide. •...
  • Page 141: Cleaning The Color Sensor

    Cleaning the color sensor Cleaning period: • If you repeatedly failed to perform an auto head alignment (Adjust Head 3 Auto) or auto print quality calibration (Adjust Print 1 Auto). Preparation: • Cleaning stick • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) Important! During cleaning, please note the followings.
  • Page 142 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter (Home) to end the cleaning process. CR Maintenance Start -> Enter Important! If the problem still persists, contact your local MUTOH dealer or MUTOH customer support. Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities.
  • Page 143: Inside Cleaning

    Inside cleaning Cleaning period: • Monthly • When dust or ink stains are visible Preparation: • Soft brush • Paper towel or Soft cloth • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) • Gloves CAUTION Unplug the power cable with the power OFF, before cleaning the inside of the printer.
  • Page 144: Replacing Consumable Parts

    Replacing consumable parts Replacing consumable parts Replacing absorption material for the flushing box The flushing box is a part that keeps receiving ink discharged from the print head. Please replace the absorption material for the flushing box periodically. If used without replacing, it can cause damage to the print head. Replacing period: •...
  • Page 145 Replacing steps Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the absorption material for the flushing box. We recommend covering the floor with paper as well. Pull the tab up of the absorption material for the flushing box, and release the hook.
  • Page 146: Replacing Cutter

    Replacing Cutter Replacing period: • When the media is not cut smoothly • When the cut surface is feathered, etc Preparation: • Cutter replacement blade CAUTION • Do not push the knob of cutter or release suddenly. Because there is a spring under the cutter, the cutter can jump out. •...
  • Page 147 Remove the Cutter. Note Used Cutter should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Attach a new cutter. Press the cutter cap lightly, return Cutter holder to its initial position. Close the maintenance cover.
  • Page 148: Replacing The Cleaning Wiper

    Replacing the cleaning wiper The cleaning wiper is an essential part to make printing consistent. Please replace it periodically. Replacing period: • Approx. every twelve months Preparation • Plastic gloves, glasses, mask • Absorption material for the flushing box • Paper you can get dirty (paper which ink will not bleed through) CAUTION Wear the protective gloves ・...
  • Page 149 Steps Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 134 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the cleaning wiper.
  • Page 150 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Replacing the cleaning wiper...
  • Page 151: Replacing And Cleaning The Exhaust Fan Filter (Xpj-1642Wr Only)

    Replacing and cleaning the exhaust fan filter (XPJ-1642WR only) Exhaust fan filters collect ink mist generated inside the printer. You must replace it regularly according to the replacement cycle. Using your printer without replacing this filter will affect printer performance or print quality.
  • Page 152 • Using a soft cloth or a paper towel dampened with little ethanol, clean the cover to remove dirt. • Attach a new filter to the cover. Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)
  • Page 153 • Using a paper towel or a soft cloth dampened with little ethanol, clean the inside of the exhaust fan to remove dirt. Important! Wear protective gloves while cleaning. Close the front cover. • Attach the filters to the exhaust fans. Replacing and cleaning the exhaust fan filter (XPJ-1642WR only)
  • Page 154: Moving Or Transporting The Printer

    Moving or transporting the printer Moving or transporting the printer This section describes how to move or transport the printer. Moving the printer This section describes how to move the printer. Important! • When moving the printer, make sure to maintain a horizontal position. •...
  • Page 155: Transporting The Printer

    Reinstalling Select a suitable place for installation. Startup Guide Move and install the printer to the location. Attach Cables, such as Power cord set. Perform Nozzle check, and then confirm that there is no clogging in Print head. "Nozzle check steps" P. 30 Perform print quality adjustment.
  • Page 156: Long-Term Storage

    Long-term storage If not using the printer for a long time, execute [Longstore]. Preparation: • Cleaning bag: 4 Empty the waste ink tank. "Emptying waste ink tank" P. 129 (Home). Menu 1 Setup until the menu on the left appears. Setup 17 •...
  • Page 157 Remove all ink bag cases and S/C cards. • Store the ink bag together with the corresponding S/C card. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Discharging •...
  • Page 158 Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. • When installing 2,200 ml ink bag cases. Put the cleaning bag into the case.
  • Page 159 Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of cleaning bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect cleaning bag. •...
  • Page 160 [10] Insert the ink bag cases with cleaning bags and S/C cards into each slot. • Face the latch side toward you and insert the case into each slot. • Make sure that they are fully inserted. • When installing 1,000 ml ink bag cases. •...
  • Page 161 [11] Remove all ink bag cases and S/C cards. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Washing Head • Cleaner discharging begins. When the discharge is complete, the message to the left is displayed. Insert Cleaning Bags Long-term storage...
  • Page 162 [12] Insert the ink bag cases with cleaning bags and S/C cards into each slot. • Face the latch side toward you and insert the case into each slot. • Make sure that they are fully inserted. • When installing 1,000 ml ink bag cases. •...
  • Page 163 [13] Remove all ink bag cases and S/C cards. • When installing 1,000 ml ink bag cases. • When installing 2,200 ml ink bag cases. The message on the left will appear. Washing Head • Cleaner discharging begins. When discharging is complete, the message to the left is displayed. [ALL] Discharged [14] Long press the Power button.
  • Page 164: Performing Initial Charging After Head Cleaning

    Performing initial charging after head cleaning Long press the Power button. • The Power LED (above the Power button) lights up. • This product starts its initialization operations. Note Once the Power LED lights up, release the Power button. When the message to the left is displayed, tap (Enter).
  • Page 165 Unlock four latches and open the ink bag case. • When installing 1,000 ml ink bag cases. Important! Try not to apply excessive force to unlock them. This will cause damage to the latch. • When installing 2,200 ml ink bag cases. Put the ink bag into the case.
  • Page 166 Close the ink bag case. • When installing 1,000 ml ink bag cases. Important! Make sure the spout of ink bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect ink bag. •...
  • Page 167 Insert the ink bag cases and S/C cards into each slot. • Match the colors of the ink color indicating label on the printer and the label on the ink bag. • Face the latch side toward you and insert the case into each slot. •...
  • Page 168 When ink charging is complete, the message to the left is displayed. Media End PG: Low1 Important! If the printer perform the nozzle check printing immediately after the initial ink charge is complete, the following results may occur. • Printed lines become blurred. •...
  • Page 169: Chapter 4 Appendix

    Chapter 4 Appendix Messages and Error Messages ........170 Status messages .
  • Page 170: Messages And Error Messages

    Messages and Error Messages Messages and Error Messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the front panel as below. Display Description Ready to Print...
  • Page 171 Display Description Busy-Washing • Initial charging, ejecting filler fluid. • Washing the print head by cleaning fluid. Please wait a while. During discharge Flushing ink from the print head in the head cleaning process. Please wait a while. User: Type ** OK? Initializing the media.
  • Page 172: Error Message Display And Remedies

    Error message display and remedies This section describes error messages and remedies. Error messages are displayed when certain failures occur during printer operation. If an error that can be displayed occurs, the printer may display the following error messages on the front panel and stop operation.
  • Page 173 Display Description [****] S/C Col.Err Ink bag cases are inserted in wrong slots. Insert ink bag cases correctly again. [****] S/C Ink Err The ink bag cannot be used for this printer. Contact your local MUTOH dealer. [****] S/C CodeErr Inserted ink bag is not a proper one.
  • Page 174 Due to the drop sensor unit failure, the auto nozzle check function was Auto NozzleCheck Off switched to "Off". "Setup 30: Auto Nozzle Check (XPJ-1642WR only)" P. 96 Contact your local MUTOH dealer. Auto Nozzle Check The printer run an auto cleaning cycle to recover blocked nozzles that an Nozzle Clog Present auto nozzle check detected, but the nozzles are still clogged.
  • Page 175: Error Requiring Restart

    Error requiring restart An error requiring restart is displayed if a fatal operational failure such as the following occurs. • When an obstacle that prevents printing occurs. • When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer. •...
  • Page 176: Troubleshooting

    Troubleshooting Troubleshooting This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. Note • The current status and error information of your printer can be checked from the Printer Status tab > Status Information on MSM. If your printer is not operating correctly, check this Status Information first.
  • Page 177: Boot-Up Troubleshooting

    Boot-up troubleshooting Symptom Possible cause and Remedy Is the power cable connected to the plug? • Connect the power cable. Does the AC power supply provide the specified voltage? • Connect the cable to another outlet. Is the front cover, or the maintenance cover open? •...
  • Page 178: Media-Related Troubleshooting

    Media-related troubleshooting Symptom Possible cause and Remedy Is the media loaded correctly? • Load the media correctly. "Loading a roll media" P. 20 Are there any foreign materials such as torn paper attached to Pressure rollers? • Clean Pressure rollers. "Inside cleaning"...
  • Page 179 Symptom Possible cause and Remedy Do you use the printer within recommended environmental conditions? • Make sure to use the printer within the specification range. “Ensuring a suitable place for installation” of the “Startup Guide” Are any curls or warps present on your media? Media jams frequently occur.
  • Page 180: Printing-Related Troubleshooting

    Printing-related troubleshooting Symptom Possible cause and Remedy Is Ethernet cable connected correctly? • Securely connect the Ethernet cable to the Ethernet Port. "Connecting to a Computer" P. 12 The printer does not print. Is there any error message displayed on MSM? •...
  • Page 181 Symptom Possible cause and Remedy Is the media printed on the printing surface? • Check the printing surface of the media and set it correctly. Did you perform Print quality adjustment? • Perform Print quality adjustment. Printing is blurred. "**>2: Adjust Print>" P. 66 Did you perform Media feed adjustment? •...
  • Page 182 "Setup 29: Select Nozzle" P. 94 Do you use the heaters of the printer? • Check the settings of heaters. "**>4: Dryer (XPJ-1642WR only)" P. 78 Printed area does not dry completely. Did you select an appropriate print mode? • Check that the print mode is set to the appropriate mode.
  • Page 183: The Media Is Jammed

    The media is jammed When the media is jammed in the printer, follow the procedure below to remove it. Long press the Power button. • This product starts its powering off operations. • When the message “Power Off” appears on the panel, release the Power button.
  • Page 184 Pull the media towards you and use a cutter to cut the torn part of the media along the groove. (XPJ-1642WR only) Rewind the media a little by rolling Flange on the media holder. If paper dust or pieces of paper remain inside the printer, remove them.
  • Page 185 Note The media is jammed...
  • Page 186: Specifications Of This Product

    Specifications of this product Specifications of this product List of specifications Model Name XPJ-1642WR XPJ-1642WRK Print method On demand piezo method Drive method Firmware servo/DC motor drive Media feed method Multipoint pressurizing Grid roller system Media hold down system Pressure roller down system by manual lever...
  • Page 187 Environmental conditions Printer Operation Temperature 20 to 32 °C Environment Humidity 40 to 60%, No condensation Recommended Printing Temperature 22 to 30 °C Environment Humidity 40 to 60%, No condensation Change rate Temperature: No more than 2 °C per 1 hour Humidity: No more than 5% per 1 hour Printer Storage Environment Storage without ink charging: up to 6 months...
  • Page 188 Model Name XPJ-1642WR XPJ-1642WRK Power supply Voltage AC 100V to 120V ±10% specifications AC 200V to 240V ±10% Frequency 50/ 60Hz ±1Hz Current AC 100V to 120V 11.5 A or below 3.0 A or below AC 200V to 240V 6.0 A or below 1.5 A or below...
  • Page 189: Options / Supply List

    Options / Supply list Options / Supply list For more information about the options and the supply items, contact your local MUTOH dealer. Important! MUTOH strongly recommends to use genuine ink bags. This printer is designed to bring out the best performance when using with the MUTOH genuine ink. Non-MUTOH ink may cause print defects or damage to the printer.
  • Page 190: Revision History

    Revision History Revision History Date Version Manual code Supported Firmware 2021.2 XPJ1642WRE-A-00 V.1.00 or later List of specifications...
  • Page 191 List of specifications...
  • Page 192 XPJ1642WRE-A-00...

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