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Q4: Why cannot I find the WiFi signal of the router?
A4: Connect your computer to port 1, 2 or IPTV/3 of the router to log in to the web UI.
Navigate to WiFi Settings and try the following methods:
- Ensure that the wireless function is enabled.
- Ensure that the Hide function is disabled.
- Ensure that your WiFi name does not contain any Chinese characters.
Q5: I cannot find the 5 GHz WiFi network of the router on my WiFi-enabled device.
What should I do?
A5: Try the following solutions:
• Check whether your WiFi-enabled device supports 5 GHz WiFi network. Only d
evices supporting 5 GHz network can find and connect to the 5 GHz WiFi network.
• Check whether you have enabled Unify 2.4 GHz & 5 GHz on the WiFi Settings
page. If it is enabled, disable it and try again.
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