Tenda AC1200 User Manual
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Tenda AC1200 User Manual

Dual-band wi-fi 4g+ lte router
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AC1200 Dual-band Wi-Fi 4G+ LTE Router
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  • Page 1 AC1200 Dual-band Wi-Fi 4G+ LTE Router User Guide...
  • Page 2 Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute the warranty of any kind, express or implied.
  • Page 3 Preface Thank you for choosing Tenda! Please read this user guide before you start. Conventions This user guide is applicable to 4G09. The contained images and UI screenshots are subject to the actual products. Product model Description 4G09 AC1200 Dual-band Wi-Fi 4G+ LTE Router...
  • Page 4 (Toll Free: Mon - Fri 9 am - 6 pm PST) Hong Kong: 00852-81931998...

  • Page 5: Table Of Contents

    Contents Get to know your device ....................... 1 1.1 Introduction ........................... 1 1.2 LED indicator .......................... 1 1.3 Ports and buttons ........................3 1.4 Label ............................4 Web UI ............................5 2.1 Log in to the web UI ....................... 5 2.2 Log out of the web UI ......................
  • Page 6 Wi-Fi settings ..........................33 5.1 Wi-Fi name & password ....................... 33 5.1.1 Overview ........................33 5.1.2 Separate the 2.4 GHz Wi-Fi name from 5 GHz Wi-Fi name ........34 5.1.3 Change the Wi-Fi name and Wi-Fi password ............35 5.1.4 Hide the Wi-Fi network ..................... 36 5.1.5 Connect to a hidden Wi-Fi network ................
  • Page 7 11.5 IPTV (wireless router mode) .................... 129 11.5.1 Overview ....................... 129 11.5.2 Watch IPTV programs through the router ............130 11.5.3 Watch multicast videos through the router ............131 11.6 Tenda WiFi App (wireless router mode) ................133 11.7 Sleeping mode ........................137...
  • Page 8 11.8 LED control ........................138 11.9 Filter MAC address ......................139 11.9.1 Overview ....................... 139 11.9.2 Only allow specified device to access the internet ..........139 11.10 Firewall ........................... 142 11.11 Static route ........................143 11.11.1 Overview ......................143 11.11.2 Add a static route rule ..................144 11.12 DDNS ..........................
  • Page 9 12.8.2 Restore previous configurations of the router ............177 12.9 Remote management ...................... 179 12.9.1 Overview ....................... 179 12.9.2 Enable Tenda techical support to acces and manage the web UI ......180 12.10 System status ......................... 182 12.10.1 Basic information ....................182 12.10.2 Connection status ....................

  • Page 10: Get To Know Your Device

    Get to know your device Introduction The AC1200 Dual-band Wi-Fi 4G+ LTE Router, powered by 4G+ CAT6 technology, works at both 2.4 GHz and 5 GHz and supports a much higher broadband access of 300 Mbps. It supports instant internet access with a Mini SIM card and simultaneous communication with multiple devices. The MU-MIMO and Beamforming technologies enable the router to provide a wider coverage and a higher capacity, and the full GE ports ensure a fast and reliable internet access.
  • Page 11 LED indicator Status Description Blinking The router is performing WPS negotiation. The Wi-Fi network is disabled. Solid on At least one device is connected to a LAN port of the router. (LAN indicator) No device is connected to any port of the router. 3 bars Excellent signal.

  • Page 12: Ports And Buttons

    Ports and buttons Port/Button Description ON/OFF It is used to power on or power off the router. Power jack. It is used to connect to the included power adapter. It serves as both reset and WPS button. Press the button and release it, the (Wi-Fi) indicator blinks.

  • Page 13: Label

    Label The bottom label shows the Wi-Fi Name, Access URL, IMEI, Serial No. and MAC address of the router. See the following figure. Wi-Fi Name: It specifies the default Wi-Fi name of the router. Access URL: It is the default address used to log in to the web UI of the router. IMEI: It is the unique mobile device identification code of the router.

  • Page 14: Web Ui

    Web UI Log in to the web UI Step 1 Connect your smartphone to the Wi-Fi network, or connect your computer to a LAN port of the router (By default, the WAN/LAN and LAN port are both LAN ports). Step 2 Start a web browser on the device connected to the router, and visit tendawifi.com.

  • Page 15: Log Out Of The Web Ui

    If the above page does not appear, try the following solutions: Ensure that the router is powered on properly.  Ensure that the computer is connected to a LAN port of the router, and Configuring the computer  to obtain an IP address automatically.

  • Page 16: Web Ui Layout

    Web UI layout The web UI of the router consists of two sections, including the navigation bar and the configuration area. See the following figure. Name Description It is used to display the function menu of the router. Users can select ❶...

  • Page 17: Internet Status

    Internet status Log in to the web UI of the router and choose Internet Status to enter the page. On this page, you can: View the internet status − View wireless information − View system information − View online devices information −...
  • Page 18 When a red cross and “Connection failed.” are shown between the Internet and the Router, it indicates that the internet connection is abnormal. Try the following solutions: Navigate to Internet Settings, and ensure that the Mobile Data and Data Roaming −...
  • Page 19 When a red cross and “No SIM card inserted” are shown between the Internet and the Router, ensure the SIM card is inserted properly.

  • Page 20: Under Wireless Router Mode

    3.1.2 Under wireless router mode To view the internet status: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose Internet Status. ---End When the link between the Internet and 4G09 is clear as shown below, the router is connected to the internet successfully and you can access the internet via the router.
  • Page 21 When “Please ensure that the cable between the Internet port of the router and the modem is properly connected” is shown on the page, ensure that the Ethernet cable between the WAN/LAN port of the router and the modem is connected properly. If the problem persists, contact the technical support for help.
  • Page 22 Modify the MAC address of WAN port by referring to Change the MAC address of the − port. Use another device to configure the router. − Ensure that your internet service does not expire. − If the problem persists, contact Tenda technical support.

  • Page 24: Wireless Information

    Wireless information To view or configure the wireless information: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose Internet Status. Step 3 Click ---End...

  • Page 25: System Information

    System information To view the system information: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose Internet Status. Step 3 Click ---End For detailed description of parameters on this page, refer to...

  • Page 26: Connection Status

    3.3.2 Connection status 3G/4G router mode Under the 3G/4G router mode, you can view the information of the SIM card and 3G/4G network in this part.

  • Page 27: Lan Status

    Wireless router mode Under the wireless router mode, you can view the information of the WAN port, including connection type, connection status and connection duration, etc. 3.3.3 LAN status In this part, you can view the LAN information, such as LAN IPv4 address, subnet mask and MAC address.

  • Page 28: Wi-Fi Status

    3.3.4 Wi-Fi status In this part, you can view the information of 2.4 GHz and 5 GHz Wi-Fi network, including the connection status, visibility, hotspot name and encryption mode, etc.

  • Page 29: Ipv6 Status

    3.3.5 IPv6 status This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6 connection, including connection type, IPv6 WAN address and IPv6 LAN address.

  • Page 30: Online Device Information

    Online device information In this page, you can view the information of devices connected to the router, including the upload speed, download speed and access type, etc. You can also view and add devices to the blacklist. To access the page: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.

  • Page 31: Remove Devices From The Blacklist

    ---End On the Internet Status page, click , and then click Blacklist, you can view the information of devices that are added to the blacklist. 3.4.2 Remove devices from the blacklist To remove devices from the blacklist as required: Step 1 Choose Blacklist, and target the device to be removed from the blacklist.

  • Page 32: Internet Settings

    Internet settings By configuring the internet settings, you can achieve the shared internet access (IPv4) for multiple users within the LAN. The router supports accessing the internet under both 3G/4G router mode and wireless router mode, and the configuring procedures differ. Access the internet with a SIM card If you are configuring the router for the first time or after restoring it to factory settings, refer to the quick installation guide to configure the internet access.

  • Page 33: Change Mobile Network Preference

    Parameter description Parameter Description Internet Status It specifies the internet connection status of the SIM card. It is used to enable or disable the mobile data traffic. When it is disabled, you cannot Mobile Data access the internet through the router. It is used to enable or disable data roaming for the SIM card inserted in the router.
  • Page 34 ---End After the configuration, refresh the configuration page. When the Connected is shown after Internet Status, you can use the 4G network only to access the internet outside the coverage of your ISP.

  • Page 35: Create An Apn Profile Mannully To Access The Internet

    4.1.2 Create an APN profile mannully to access the internet If the router cannot identify APN parameters automatically and access the internet, you can add a new APN profile manually for dial-up. Contact your ISP for these parameters. Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.

  • Page 36: Access The Internet Through The Wan Port

    Access the internet through the WAN port If you want to connect your broadband to the router to access the internet, you can set the router to wireless router mode (refer to Operating mode) and access the internet through the WAN port. Parameters for accessing the internet are provided by your ISP.
  • Page 37 ---End Wait a moment until “Connected. You can access the internet now.” is shown on the page, and you can access the internet. If you fail to access the internet, try the following methods: “No response from the remote server. Please check whether your computer can −...

  • Page 38: Access The Internet Through Dynamic Ip Address

    If the problem persists, refer to View the internet status to find a solution. − Parameter description Parameter Description ISP User Name When PPPoE is chosen as the connection type, you need to enter the user name and password provided by your ISP to access the internet. ISP Password It specifies the obtaining method of WAN port DNS address, which is Automatic by default.
  • Page 39 Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose Internet Settings. Step 3 Set Connection Type to Dynamic IP Address. Step 4 Click Connect.

  • Page 40: Access The Internet With Static Ip Address Information

    Parameter Description default. Automatic: Obtain a DNS server address from the DHCP server of the upstream  network. Manual: Configure the DNS server address manually.  It specifies the internet connection status. When “Connected. You can access the internet now.” is shown here, the router ...
  • Page 41 Wait a moment until “Connected. You can access the internet now.” is shown on the page, you can access the internet. If you fail to access the internet, refer to refer to View the internet status to find a solution. Parameter description Parameter Description...

  • Page 42: Wi-Fi Settings

    Wi-Fi settings Wi-Fi name & password 5.1.1 Overview To access the configuration page, log in to the web UI of the router, and navigate to Wi-Fi Settings > Wi-Fi Name & Password. On this page, you can configure basic Wi-Fi parameters, such as the Wi-Fi name and password. Parameter description Parameter Description...

  • Page 43: Separate The 2.4 Ghz Wi-Fi Name From 5 Ghz Wi-Fi Name

    Parameter Description You can enable or disable the 2.4 GHz network and 5 GHz network separately when the Unify 2.4 GHz & 5 GHz function is disabled. 2.4 GHz Network If the wireless devices, such as mobile phones, are far away from the router, or ...

  • Page 44: Change The Wi-Fi Name And Wi-Fi Password

    The router supports both 2.4 GHz and 5 GHz Wi-Fi networks. Assume that you want to change the 2.4 GHz Wi-Fi name and password to John_Doe_2.4GHz and Tenda+Wireless24, and the 5 GHz Wi-Fi name and password to John_Doe_5GHz and Tenda+Wireless5. Both networks adopt WPA/WPA2-PSK (recommended) as the encryption type.

  • Page 45: Hide The Wi-Fi Network

    Choose an Encryption Mode, which is WPA/WPA2-PSK (recommended) in this example. Change the Wi-Fi Password of the 2.4 GHz network, which is Tenda+Wireless24 in this example. Step 5 Change the parameters of the 5 GHz network. Change the Wi-Fi Name of the 5 GHz network, which is John_Doe_5GHz in this example.

  • Page 46: Connect To A Hidden Wi-Fi Network

    − Encryption type: WPA/WPA2-PSK (recommended) − Wi-Fi password: Tenda+Wireless245 − If you do not remember the wireless parameters of the Wi-Fi network, log in to the web UI of the router and navigate to Wi-Fi Settings > Wi-Fi Name & Password to find it.
  • Page 47 Step 3 Scroll the Wi-Fi list to the bottom, and tap Other…. Step 4 Enter the Wi-Fi name and password, which are John_Doe and Tenda+Wireless245 in this example. Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).

  • Page 48: Wi-Fi Schedule

    Wi-Fi schedule 5.2.1 Overview This Wi-Fi Schedule function allows you to disable the Wi-Fi networks of the router at specified period of time. By default, this function is disabled. To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings > Wi-Fi Schedule.
  • Page 49 Step 2 Choose Wi-Fi Settings > Wi-Fi Schedule. Step 3 Enable Wi-Fi Schedule. Step 4 Set a period for the Wi-Fi networks to be disabled, which is 22:00~07:00 in this example. Step 5 Set the days when the functions works, which is Every Day in this example. Step 6 Click Save.

  • Page 50: Wireless Repeating (Wireless Router Mode)

    Wireless repeating This function is only available under the wireless router mode. Refer to Operating mode to set the operating mode of the router. 5.3.1 Overview By configuring the wireless repeating function, you can extend the coverage of the existing Wi-Fi network.

  • Page 51: Extend The Existing Wi-Fi Network

    Parameter Description referring to the configuring procedures in Access the internet through the WAN port according to the connection type you choose. It specifies the Wi-Fi name that you want to bridge. If you choose Enter a Wi-Fi name Upstream Wi-Fi manually, you are required to enter the Wi-Fi Name, Frequency Band and Encryption Name Mode, Encryption Algorithm and Upstream Wi-Fi Password manually.
  • Page 52 Method 1: Set the new router to WISP mode Configuring procedure: Step 1 Log in to the web UI of the router. Place the new router near the existing router and power it on. Connect your wireless device to the Wi-Fi network of your new router, or connect a computer to the LAN port of the new router.
  • Page 53 Do not set login and Wi-Fi password now by ticking No Password, and click Next. Click Not Now. Step 2 Set the router to wireless router mode. Choose Advanced Settings > Operating Mode. Click Wireless Router Mode, and click Save. Step 3 Set the new router to WISP mode.
  • Page 54 Choose Wi-Fi Settings > Wireless Repeating. Enable Wireless Repeating, and choose WISP. Click Select to select an existing Wi-Fi network, which is Home_Wi-Fi in this example. Step 4 Enter the Upstream Wi-Fi Password, which is 12345678 in this example. Step 5 Click Save.
  • Page 55 Step 8 Relocate the new router and power it on by referring to the following suggestions. Between the original router and the uncovered area, but within the coverage of the − original router. Away from the microwave oven, electromagnetic oven, refrigerator. −...
  • Page 56 If you cannot access the internet, try the following solutions: Ensure that the existing router is connected to the internet successfully.  Ensure that your wireless devices are connected to the correct Wi-Fi network of the new router.  If the computer connected to the router for repeating cannot access the internet, ensure that the ...
  • Page 57 Click Skip. Do not set login and Wi-Fi password now, and click Next. Click Not Now. Step 2 Set the router to wireless router mode.
  • Page 58 Choose Advanced Settings > Operating Mode. Click Wireless Router Mode, and click Save. Step 3 Set the new router to Client+AP mode. Choose Wi-Fi Settings > Wireless Repeating. Enable Wireless Repeating, and choose Client+AP. Click Select to select the existing Wi-Fi network, which is Home_Wi-Fi in this example. Step 4 Enter the Upstream Wi-Fi Password, which is 12345678 in this example.
  • Page 59 Step 7 Log in to the web UI of the router again, navigate to Internet Status to check if the wireless repeating succeeds. Step 8 Relocate the new router and power it on by referring to the following suggestions. Between the original router and the uncovered area, but within the coverage of the −...
  • Page 60 If you cannot access the internet, try the following solutions: Ensure that the existing router is connected to the internet successfully.  Ensure that your wireless devices are connected to the correct Wi-Fi network of the new router.  If the computer connected to the router cannot access the internet, ensure that the computer is ...

  • Page 61: Channel & Bandwidth

    Channel & bandwidth In this section, you are allowed to change network mode, wireless channel, and wireless bandwidth of 2.4 GHz and 5 GHz Wi-Fi networks. To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings > Channel &...
  • Page 62 Parameter Description 5 GHz Wi-Fi network supports 11ac, 11a/n/ac mixed modes. 11ac: It indicates that devices complaint with IEEE 802.11ac protocol can connect to the router.  11a/n/ac mixed: It indicates that all devices that are compliant with IEEE 802.11a or IEEE ...

  • Page 63: Transmit Power

    Transmit power In this module, you can adjust the wall-penetration capability and wireless coverage of the router by setting the transmit power. To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings > Transmit Power.

  • Page 64: Wps

    5.6.1 Overview The WPS function enables wireless devices, such as smartphones, to connect to Wi-Fi networks of the router quickly and easily. To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings > WPS.
  • Page 65 Choose WPS connection. ---End Wait a moment until the WPS negotiation is completed, and the phone is connected to the Wi-Fi network.

  • Page 66: Connect Devices To The Wi-Fi Network Through The Web Ui Of The Router

    5.6.3 Connect devices to the Wi-Fi network through the web UI of the router Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose Wi-Fi Settings >...
  • Page 67 Choose WPS connection. ---End Wait a moment until the WPS negotiation is completed, and the phone is connected to the Wi-Fi network.

  • Page 68: Connect Devices To The Wi-Fi Network Using The Pin Code Of The Router

    5.6.4 Connect devices to the Wi-Fi network using the PIN code of the router The router only supports WPS connection by entering the PIN code on wireless devices, which is usually used on Wi-Fi network adapters. Please refer to the user guide of the Wi-Fi network adapter for configuration details.

  • Page 69: Beamforming

    Beamforming+ Beamforming+ is a radio wave technology written into IEEE 802.11ac standard. Traditionally, the router broadcasts the data in all directions when broadcasting a Wi-Fi signal. With beamforming, the router transmits radio signal in the direction of the client, thus creating a stronger, faster and more reliable wireless communication.
  • Page 70 The following figure shows the wireless transmission when Beamforming+ is disabled.

  • Page 71: Ap Mode (Wireless Router Mode)

    AP mode This function is only available under the wireless router mode. Refer to Operating mode to set the operating mode of the router. When you have a smart home gateway which only provides wired internet access, you can set the router to work in AP mode to provide wireless coverage.
  • Page 72 Click Skip. Do not set login and Wi-Fi password now by ticking No Password, and click Next.
  • Page 73 Click Not Now. Step 3 Set the router to AP mode. Navigate to Wi-Fi Settings > AP Mode. Enable AP Mode. Click Save. Step 4 Click OK, and wait for the router to reboot.
  • Page 74 Step 5 Connect the upstream device, such as a gateway, to any port of the router. Smart gateway ---End Log in to the web UI of the router again, and navigate to Internet Status to check if the AP mode is configured successfully.
  • Page 75 If you cannot access the internet, try the following solutions: Ensure that the existing router is connected to the internet successfully.  Ensure that your wireless devices are connected to the correct Wi-Fi network of the new router.  If the computer connected to the router cannot access the internet, ensure that the computer is ...

  • Page 76: Anti-Interference

    Anti-interference The router supports anti-interference function. When you are experiencing unsatisfactory internet access, you can try to change the anti-interference settings to improve it. To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings > Anti-interference.

  • Page 77: Sms (3G/4G Router Mode)

    (3G/4G router mode) This function is only available under the 3G/4G router mode. Refer to Operating mode to set the operating mode of the router. Manage SMS messages This router supports sending, receiving and deleting SMS messages in the web UI of the router. To access the page, log in to the web UI of the router, and choose SMS >...
  • Page 78 Step 6 Click Send at the bottom right corner. ---End Send messages to an existing phone number Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose SMS >...

  • Page 79: Delete Sms Messages

    6.1.2 Delete SMS messages Delete all messages of the same phone numbers Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose SMS >...
  • Page 80 Step 4 Click Edit. Step 5 Select the messages to be deleted. Step 6 Click (click Done to cancel). ---End...

  • Page 81: Set The Message Center Number

    Set the message center number Message center is the short message server for SMS messages. You will be unable to send SMS messages with a wrong message center number. The router can automatically detect the message center number after you insert a SIM card. If you have problems in sending SMS messages, you are recommended to inquire your ISP for the message center number and change it in the web UI of the router if it is wrong.

  • Page 82: Inquire Information By Sending Ussd Commands

    Inquire information by sending USSD commands With USSD function, you can inquire specific information or perform specific operations by send a special code or command to your ISP. Such codes or commands are predetermined. You can contact your ISP to find those codes or commands.

  • Page 83: Guest Network

    Guest network Overview In this module, you can enable/disable the guest network function and change the Wi-Fi name and password of the guest network. A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and isolated from the main network.
  • Page 84 Parameter Description Password It specifies the validity of the guest networks. The guest network function will be disabled Validity automatically out of the validity period. Shared It allows you to specify the maximum upload and download speed for all devices Bandwidth for connected to the guest networks.

  • Page 85: An Example Of Configuring The Guest Network

    An example of configuring the guest network Scenario: A group of friends are going to visit your home and stay for about 8 hours. Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your computer for work purposes.
  • Page 86 ---End During the 8 hours after the configuration, guests can connect their wireless devices, such as smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared bandwidth of 2 Mbps.

  • Page 87: Parental Control

    Parental control Overview On the parental control page, you can view the information of online devices and configure their internet access options. To access the configuration page, log in to the web UI of the router, and navigate to the Parental Control page.

  • Page 88: Configure The Parental Control Rule

    Configure the parental control rule Click or +New to edit or add a parental control rule. The +New button is used for illustration here. Parameter Description Device Name It specifies the name of the device that the parental control rule applies to. MAC Address It specifies the MAC address of the device that the parental control rule applies to.

  • Page 89: An Example Of Adding Parental Control Rules

    Parameter Description access the internet at all out of the specified period. Blocked Websites It specifies the websites that the device is blocked from accessing or allowed to access during the specified period. Unblocked Websites An example of adding parental control rules Scenario: The final exam for your daughter is approaching and you want to configure her internet access through the router.
  • Page 90 Step 6 Enable Website Access Limit. Step 7 Choose Blacklist. Step 8 Set Blocked Websites, which is facebook,twitter,youtube,instagram. Step 9 Click Save. ---End After the configuration is completed, your daughter can access any websites except for facebook, twitter, youtube and instagram from 8:00 to 22:00 on weekends, and she cannot access the internet at all between 22:00 to 8:00.

  • Page 91: Vpn

    A VPN (Virtual Private Network) is a private network built on a public network (usually the Internet). This private network exists only logically and has no actual physical lines. VPN technology is widely used in corporate networks to share resources between corporate branches and headquarters, while ensuring that these resources are not exposed to other users on the internet.

  • Page 92: Enable Internet Users To Access Resources Of The Lan

    Parameter description Parameter Description It is used to enable or disabled the PPTP server. PPTP Server When it is enabled, the router functions as a PPTP server, which can accept the connections from PPTP clients. It specifies the range of IP address range within which the PPTP server can assign to IP Address Pool PPTP clients.
  • Page 93 Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Enable the PPTP server function. Choose VPN > PPTP Server. Enable the PPTP Server.
  • Page 94 Step 2 Choose VPN on the left side, and click Add a VPN connection. Step 3 Configure the VPN parameters. Enter a connection name, such as VPN connection. Enter the server address, which is 113.88.112.220 in this example. Select a VPN type, which is Point to Point Tunneling Protocol (PPTP) in this example. Select a type of sign-in info, which is User name and password in this example.
  • Page 95 Step 4 Target the VPN connection added, and click Connect. Step 5 Click the icon on the desktop, and enter the address in the address bar to access the FTP server, which is ftp://192.168.0.136:21 in this example.
  • Page 96 Step 6 Enter the user name and password for logging in to the FTP server, which are both JohnDoe in this example, and click Log On. ---End By performing the steps above, you can access the resources on the FTP server.

  • Page 97: Online Pptp Users

    Online PPTP users When the PPTP server function is enabled, you can view the detailed information of VPN clients that establish connections with the PPTP server. To access the configuration page, log in to the web UI of the router and choose VPN > Online PPTP Users.

  • Page 98: Pptp/L2Tp Client

    PPTP/L2TP client 9.3.1 Overview This router can function as a PPTP/L2TP client and connect to PPTP/L2TP servers. The PPTP/L2TP client function is disabled by default. When it is enabled, the page is show as below. Parameter description Parameter Description PPTP/L2TP Client It is used to enable or disable the PPTP/L2TP client function.

  • Page 99: Access Vpn Resources With The Router

    9.3.2 Access VPN resources with the router Scenario: You have subscribed the PPTP VPN service when purchasing the broadband service from your ISP. Goal: Access the VPN resources of your ISP. Solution: You can configure the PPTP/L2TP client function to reach the goal. Assume that: The IP address of the PPTP server is 113.88.112.220.

  • Page 100: Ipv6 (Wireless Router Mode)

    IPv6 (wireless router mode) This function is only available under the wireless router mode. Refer to Operating mode to set the operating mode of the router. This router supports IPv4 and IPv6 dual stack protocols. In the IPv6 part, you can: Connect to the IPv6 network of ISPs −...
  • Page 101 Smart gateway Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose IPv6. Step 3 Enable the IPv6 function. Step 4 Set the connection type to DHCPv6.
  • Page 102 Parameter description Parameter Description When the option is selected, the LAN port of router obtains IPv6 prefix from it upstream device. Obtain IPv6 Prefix It is recommended to keep the default setting (Selected). If the LAN port cannot obtain Delegation the PD prefix, it is because the upstream device does not support PD prefix delivery.
  • Page 103 PPPoEv6 Overview If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet. Log in to the web UI of the router, and navigate to the IPv6. When the connection type is set to PPPoEv6, the page is shown as below.
  • Page 104 Access the internet through PPPoEv6 If the PPPoE account provided by your ISP includes IPv6 service, you can choose PPPoEv6 to access the IPv6 service. The application scenario is shown as below. Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.
  • Page 105 test-ipv6.com. The website will test your IPv6 connection status. When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you can access IPv6 services. If the IPv6 network test fails, try the following solutions: Navigate to the System Settings >...
  • Page 106 Static IPv6 Address Overview When your ISP provides you with information including IPv6 address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet with IPv6. Log in to the web UI of the router, and navigate to the IPv6. When the connection type is set to Static IPv6 Address, the page is shown as below.
  • Page 107 ---End IPv6 network test: Start a web browser on a phone or a computer that is connected to the router, and visit test-ipv6.com. The website will test your IPv6 connection status. When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you can access IPv6 services.

  • Page 108: Ipv6 Tunnel

    10.1.2 IPv6 tunnel Overview IPv6 transition mechanism Before the IPv6 network is widely deployed, IPv6 stations are like isolated islands. Therefore, the dual stack and tunneling technologies are developed to achieve the communications between IPv6 islands. Dual stack technology  With the dual stack technology, nodes within the network support both IPv4 and IPv6 protocol stack.
  • Page 109 Manual and automatic tunnels Generally, a tunnel consists of three parts: the tunnel start node, which encapsulates IPv6 packets; the tunnel end point, which decapsulates IPv6 packets; the tunnel, which is actually an IPv4 path, starts the encapsulated IPv6 packets from the tunnel The node is transported to the end of the tunnel.
  • Page 110 6to4 tunnel 6to4 is an automatic tunneling technology that enables communication between isolated IPv6 islands and between sites within the IPv6 backbone and IPv6 backbone networks without the network operator providing IPv6 interconnection services. The 6to4 tunnel technology is used to establish a tunnel between border routers at an IPv6 site. The border router at the source site is the start node of the tunnel, and the border router at the destination site is the end point of the tunnel.
  • Page 111 Configure IPv6 tunnel Devices at both ends of the tunnel must support the dual stack protocol.  The WAN IPv4 address of the routers must be a public IP address.  6in4 tunnel Log in to the web UI of the router, and navigate to IPv6. Set the connection type to 6in4 Tunnel, enter required parameters and save the configurations.
  • Page 112 Parameter description Parameter Description It specifies the WAN IPv4 address of the dual stack router or 6rd BR at the peer side. Remote IPv4 Address It specifies the subnet mask of the IPv4 network. The IPv4 network at both sides Subnet Mask should be at the same network segment.
  • Page 113 Examples of IPv6 tunnel configuration 6in4 tunnel As shown below, the two routers support dual stack protocol. To achieve the communication between the two hosts, you can configure the 6in4 tunnel. Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses. IPv4 6in4 Router 2...
  • Page 114 Step 2 Configure the Router 2. Start a web browser on a device connected to the router 2 and visit tendawifi.com to log in to the web UI of the router. Choose IPv6. Enable the IPv6 function. Set the connection type to 6in4 Tunnel. Enter the WAN IPv4 address of the device at the peer side, which is 1.1.1.1 in this example.
  • Page 115 ---End Verification To verify whether the 6in4 tunnel is established successfully, you can ping each other on the two computers. Now, ping computer 2 (IPv6 address: 2001:2::1036:66d1:a340:aac6) on computer 1. Step 1 Use Windows + R shortcut to open the Run dialog window. Step 2 Enter cmd, and click OK.
  • Page 116 Step 3 Enter the ping command, which is ping 2001:2::1036:66d1:a340:aac6 in the example, and press Enter. ---End Wait a moment. The 6in4 tunnel configuration succeeds when the result is shown as below.
  • Page 117 6to4 tunnel As shown below, the two routers support dual stack protocol. To achieve the communication between the two hosts, you can configure the 6to4 tunnel. Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses. IPv4 6to4 Router 1...
  • Page 118 Verification To verify whether the 6to4 tunnel is established successfully, you can ping each other on the two computers. Now, ping computer 2 (IPv6 address: 2002:101:201:1:1036:66d1:a340:aac6) on computer 1. Step 1 Use Windows + R shortcut to open the Run dialog window. Step 2 Enter cmd, and click OK.
  • Page 119 Wait a moment. The 6to4 tunnel configuration succeeds when the result is shown as below. 6rd tunnel As shown below, the two routers support dual stack protocol. To achieve the communication between the two hosts, you can configure the 6rd tunnel. Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses.
  • Page 120 Enable the IPv6 function. Set the connection type to 6rd Tunnel. Enter the WAN IPv4 address of the device at the peer side in Remote IPv4 Address, which is 1.1.2.1 in this example. Enter the Subnet Mask of the IPv4 network. 240.0.0.0 is recommended. Customize the IPv6 Prefix (the default is recommended).
  • Page 121 ---End Verification To verify whether the 6rd tunnel is established successfully, you can ping each other on the two computers. Now, ping computer 2 (IPv6 address: 2001:db8:c84c:1:1036:66d1:a340:aac6) on computer 1. Step 1 Use Windows + R shortcut to open the Run dialog window. Step 2 Enter cmd, and click OK.
  • Page 122 ---End Wait a moment. The 6rd tunnel configuration succeeds when the result is shown as below.

  • Page 123: Ipv6 Lan Settings

    10.2 IPv6 LAN settings To access the page, log in to the web UI of the router and choose IPv6. You can change the IPv6 LAN settings here. Parameter description Parameter Description It specifies two types of IPv6 LAN address assignment. Auto: The router generates the IPv6 address according to its LAN IP address.
  • Page 124 Parameter Description Start ID The configuration is required when the DHCPv6 address assignment method is set to stateful. It specifies the range of the last segment of the IPv6 address that the DHCPv6 server End ID assigns to the devices. Range: 1-ffff. It specifies the LAN IPv6 DNS configuration method.

  • Page 125: Advanced Settings

    Advanced settings 11.1 Operating mode 11.1.1 Overview In addition to providing internet access with a SIM card, the router can also be connected to a broadband. By switching the operating mode, you can access the internet through the corresponding method. The default operating mode is 3G/4G router mode. To access the configuration page, log in to the web UI of the router and navigate to Advanced Settings >...
  • Page 126 Click Start. Click Skip. Do not set login and Wi-Fi password now by ticking Not Required, and click Next.
  • Page 127 Click Not Now. Step 2 Set the router to wireless router mode. Choose Advanced Settings > Operating Mode. Click Wireless Router Mode, and click Save. ---End After rebooting, the router is set to wireless router mode.

  • Page 128: Sim Pin (3G/4G Wireless Router Mode)

    11.2 SIM PIN (3G/4G wireless router mode) This function is only available under the 3G/4G router mode. Refer to Operating mode to set the operating mode of the router. SIM PIN is a protective measure to prevent your SIM card from misuse. If your SIM card is locked when you inset it into the router, you are required to unlock it for internet access.
  • Page 129 Step 2 Click Start. Step 3 Enter the PIN Code, and click OK. You can only try the PIN code for 3 times. If you fail all, you have to use PUK code to reset the PIN code. Contact your ISP for the PUK code. Otherwise the SIM card may be locked permanently after entering the wrong PUK code for 10 times.
  • Page 130 Unlock the SIM in the web UI You can also unlock the SIM card when you already can access the web UI of the router. Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.

  • Page 131: Disable Pin Lock For The Sim Card

    11.2.2 Disable PIN lock for the SIM card After disable PIN lock for the SIM card, your SIM card will not be protected by PIN lock. Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.

  • Page 132: Set A Pin Code For The Sim Card

    11.2.3 Set a PIN code for the SIM card You can also set a PIN code for a SIM card without PIN code. Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.

  • Page 133: Mobile Data

    11.3 Mobile data This function is only available under the 3G/4G router mode. Refer to Operating mode to set the operating mode of the router. 11.3.1 Overview You can view and update data usage statistics, and configure data usage settings, such as data usage limit and usage alert.

  • Page 134: An Example Of Mobile Data Configurations

    Parameter Description It is used to enable or disable the data limit function. When the limit is reached, the Data Limit router will disconnect from the internet automatically. Monthly Allowance It specifies the specific maximum data usage allowed for each month. When the percentage of data traffic used reaches the limit, the router will sent an Usage Alert alert SMS message to a specified phone number.
  • Page 135 ---End After completing the configuration, you will receive a SMS message when the data traffic usage reached 8 GB and cannot access the internet through the router when the data traffic usage reached 10 GB. If you want to connect to the internet again after the data limit is reached, try the following methods: Change the Total Usage by clicking Update.

  • Page 136: Bandwidth Control

    11.4 Bandwidth control 11.4.1 Overview By configuring this function, you can limit the upload and download speed of devices connected to the router and allocate the bandwidth reasonably. To access the configuration page, log in to the web UI of the router and choose Advanced Settings >...
  • Page 137 ---End After the configuration, the highest speed for the device is 4 Mbps (or 512 KB/s) and satisfies the requirement of 720p videos.

  • Page 138: Iptv (Wireless Router Mode)

    11.5 IPTV (wireless router mode) This function is only available under the wireless router mode. Refer to Operating mode to set the operating mode of the router. 11.5.1 Overview IPTV is the technology integrating internet, multimedia, telecommunication and many other technologies, providing interactive services, including digital TV, to family users by internet broadband lines.

  • Page 139: Watch Iptv Programs Through The Router

    Parameter Description If your ISP does not provide any VLAN ID information when the IPTV service is available,  please keep Default. If you have obtained VLAN ID from your ISP when the IPTV service is available, please  choose Custom VLAN and enter the VLAN value. If you purchased the IPTV service in Shanghai, choose Shanghai VLAN and the desired VLAN 11.5.2 Watch IPTV programs through the router...

  • Page 140: Watch Multicast Videos Through The Router

    Step 2 Configure the set top box. Use the IPTV user name and password to dial up on the set top box. ---End When completing the configurations, you can watch IPTV programs on your TV. 11.5.3 Watch multicast videos through the router Scenario: You have the address of multicast videos.
  • Page 141 Step 4 Click Save. ---End When completing the configurations, you can watch multicast videos on your computer.

  • Page 142: Tenda Wifi App (Wireless Router Mode)

    Go to the App store search for the Tenda WiFi App. Download and install it on your phone. If you already have a Tenda WiFi App account or want to use the fast login approach, skip to Step 3 proceed with the settings.
  • Page 143 Tap Register at the top right corner, and register with an Email account. Check the Email sent to your Email account and follow the instruction to finish the Email account confirmation process.
  • Page 144 Step 3 Log in with a registered account. Follow the instructions on the home page of the Tenda WiFi App to add the router. You can also choose to log in with your google, facebook and twitter account without registering a Tenda WiFi App account.
  • Page 145 Enable Manage with Tenda WiFi App. Enter an account registered in the Tenda WiFi App in Cloud Account. Click Save. ---End When completing the configurations, you can manage your router with Tenda WiFi App on your phone anywhere and anytime through the internet.

  • Page 146: Sleeping Mode

    Sleeping Mode When the router is under sleeping mode and you want to use the Wi-Fi network, use the Tenda WiFi App to wake up the router. Sleeping Time It specifies the period during which the router is under the sleeping mode.

  • Page 147: Led Control

    11.8 LED control With the LED control function, you can control the status of the LED indicators. To access the configuration page, log in to the web UI of the router, and choose Advanced Settings > LED Control. Parameter description Parameter Description Always on...

  • Page 148: Filter Mac Address

    11.9 Filter MAC address 11.9.1 Overview This function enables you to add devices to the whitelist or blacklist to enable or disable specified users to access the internet through the router. To access the configuration page, log in to the web UI of the router, and choose Advanced Settings >...
  • Page 149 Assume that: Device MAC address Status Your own phone 8C:EC:4B:B3:04:92 Connected Wife’s phone 94:C6:91:29:C2:12 Disconnected Daughter’s phone 98:9C:57:19:D0:1B Disconnected Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.
  • Page 150 ---End When configuration is completed, only the three devices added are able to access the internet through the router.

  • Page 151: Firewall

    11.10 Firewall The firewall function helps the router detect and defend ICMP flood attack, TCP flood attack and UDP flood attack, and ignore Ping packet from WAN port. It is recommended to keep the default settings. To access the configuration page, log in to the web UI of the router, and choose Advanced Settings >...

  • Page 152: Static Route

    11.11 Static route 11.11.1 Overview Routing is the act of choosing an optimal path to transfer data from a source address to a destination address. A static route is a special route that is manually configured and has the advantages of simplicity, efficiency, and reliability. Proper static routing can reduce routing problems and overload of routing data flow, and improve the forwarding speed of data packets.

  • Page 153: Add A Static Route Rule

    Parameter Description It specifies the ingress IP address of the next hop route after the data packet exits from the interface of the router. Gateway 0.0.0.0 indicates that the destination network is directly connected to the router. It specifies the interface that the packet exits from. Operation It is used to add or delete static route rules.
  • Page 154 4G09. Step 3 Add a static route rule on 4G09. Choose Advanced Settings > Static Route. Enter the IP address of the destination network, which is 172.16.105.0 in this example. Enter the subnet mask of the destination network, which is 255.255.255.0 in this example. Enter the ingress IP address of the next hop route, which is 192.168.10.20 in this example.

  • Page 155: Ddns

    11.12 DDNS 11.12.1 Overview DDNS normally interworks with virtual server, DMZ host and remote management, so that the internet users can be free from the influence of dynamic WAN IP address and access the internal server or the router’s web UI with a fixed domain name. To access the configuration page, log in to the web UI of the router, and choose Advanced Settings >...

  • Page 156: Enable Internet Users To Access Lan Resources Using A Domain Name

    11.12.2 Enable internet users to access LAN resources using a domain name Scenario: You have set up a FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet using a domain name.
  • Page 157 Configuration procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Configure the DDNS function. Choose Advanced Settings > DDNS. Enabled the DDNS function. Choose a service provider, which is oray.com in this example.
  • Page 158 Enter the user name and password to access the resources on the FTP server. After the configurations, if internet users still cannot access the FTP server, try the following methods: Ensure that the LAN port number configured in the virtual server function is the same as the ...

  • Page 159: Virtual Server

    11.13 Virtual server 11.13.1 Overview By default, internet users cannot actively access the LAN of the router. The virtual server function opens a port of the router, and binds the LAN server to the port using the server’s IP address and intranet service port. All access requests to the WAN port of the router will be directed to the server.
  • Page 160 access the resources of the FTP server from the internet. Solution: You can configure the virtual server function to reach the goal. Assume that the information of the FTP server includes: IP address: 192.168.0.136 − MAC address: D4:61:DA:1B:CD:89 − Service port: 21 −...
  • Page 161 Step 3 Assign a fixed IP address to the host where the server locates. Choose System Settings > DHCP Reservation. Specifies a Device Name for the host of the server, which is FTP server in this example. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this example.
  • Page 162 Enter the user name and password to access the resources on the FTP server. If you want to access the server within a LAN using a domain name, refer to the solution DDNS + Virtual server. After the configurations, if internet users still cannot access the FTP server, try the following methods: Ensure that the LAN port number configured in the virtual server function is the same as the ...

  • Page 163: Dmz Host

    11.14 DMZ host 11.14.1 Overview A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for getting better and smoother experience in video conferences and online games. You can also set the host of a server within the LAN as a DMZ host when in need of accessing the server from the internet.
  • Page 164 Assume that the information of the FTP server includes: IP address: 192.168.0.136 − MAC address: D4:61:DA:1B:CD:89 − Service port: 21 − The WAN IP address of the router: 102.33.66.88. − Please ensure that router obtains an IP address from the public network. This function may not work on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start with 100.
  • Page 165 Step 3 Assign a fixed IP address to the host where the server locates. Choose System Settings > DHCP Reservation. Specifies a Device Name for the server host, which is FTP server in this example. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this example.
  • Page 166 Enter the user name and password to access the resources on the FTP server. If you want to access the server within a LAN using a domain name, refer to the solution DDNS. After the configurations, if internet users still cannot access the FTP server, try the following methods: Ensure that the LAN port number configured in the virtual server function is the same as the ...

  • Page 167: Upnp

    11.15 UPnP UPnP is short for Universal Plug and Play. This function enables the router open port automatically for UPnP-based programs. It is generally used for P2P programs, such as BitComet and AnyChat, and helps increase the download speed. To access the configuration page, log in to the web UI of the router, and choose Advanced Settings >...

  • Page 168: Tr069

    11.16 TR069 The TR069 (Technical Report - 069) protocol allows an Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to the modem router from the internet. Generally, it is used by the ISP to manage the router and is disabled by default. Contact your ISP for these parameters.
  • Page 169 Parameter description Parameter Description Enable TR069 It is used to enable or disable the TR069 function. It specifies the domain name of the ACS. It specifies the user name used to authenticate the router when the router connects ACS User Name to the ACS using the TR069 protocol.

  • Page 170: System Settings

    System settings 12.1 LAN settings To access the configuration page, log in to the web UI of the router, and choose System Settings > LAN Settings. On this page, you can: Change the LAN IP address and subnet mask of the router. ...
  • Page 171 Parameter Description IP Address It specifies the range of IP addresses that can be assigned to devices connected to Range the router. The default range is 192.168.0.100 to 192.168.0.200. It specifies the valid duration of the IP address that is assigned to a client. When the lease time reaches half, the client will send a DHCP Request to the DHCP DHCP server for renewal.

  • Page 172: Dhcp Reservation

    12.2 DHCP reservation 12.2.1 Overview Through the DHCP reservation function, specified clients can always obtain the same IP address when connecting to the router, ensuring that the router's "Virtual server", "DDNS", "DMZ host" and other functions can function normally. This function takes effect only when the DHCP server function of the router is enabled.
  • Page 173 Configuring procedure: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router. Step 2 Choose System Settings > DHCP Reservation. Step 3 (Optional) Enter the device name for the host. Step 4 Enter the MAC address of the host, which is D4:61:DA:1B:CD:89 in this example.

  • Page 174: Wan Settings (Wireless Router Mode)

    12.3 WAN settings (wireless router mode) This function is only available under the wireless router mode. Refer to Operating mode to set the operating mode of the router. In the WAN Parameters module, you can check and modify MTU value, WAN speed, duplex mode, MAC address, service name and server name.

  • Page 175: Change The Wan Speed And Duplex Mode

    Application 1492, 1480 It is used for ADSL dial-up connections. It is the maximum value for the ping command. A packet with a larger size is 1472 fragmented. 1468 It is used for DHCP connections. 1436 It is used for VPN or PPTP connections. 12.3.2 Change the WAN speed and duplex mode To access the configuration page, log in to the web UI of the router, and choose System Settings >...

  • Page 176: Change The Mac Address Of The Wan Port

    Application Mbps, but the port can only receive or send data packets alternately. 12.3.3 Change the MAC address of the WAN port If you still cannot access the internet after completing Access the internet through the WAN port, it could be the result of the ISP’s configuration to bind the internet account information with a fixed MAC address.

  • Page 177: Change The Service Name And Server Name

    12.3.4 Change the service name and server name To access the configuration page, log in to the web UI of the router, and choose System Settings > WAN Settings. Only when the connection type is PPPoE, you may need to change the service name and server name of the broadband service.

  • Page 178: Time Settings

    12.4 Time settings To access the configuration page, log in to the web UI of the router, and choose System Settings > Time Settings. You can change the time settings on this page. The functioning of functions based on time requires an accurate system time.

  • Page 179: Login Password

    12.5 Login password To ensure network security, a login password is recommended. A login password consisting of more types of characters, such as uppercase letters and lowercase letters, brings higher security. To access the login password configuration page, log in to the web UI and choose System Settings >...

  • Page 180: Reboot And Reset

    12.6 Reboot and reset 12.6.1 Reboot the router If any parameter fails to take effect or the router does not work properly, you can try rebooting the router. Rebooting the router will disconnect all connections to the router. Reboot the router during leisure times.
  • Page 181 Reset the router on the web UI Start a web browser and log in to the web UI of the router. Choose System Settings > Reboot and Reset, and click Reset. Wait for a moment until the ongoing process finishes.

  • Page 182: Upgrade Firmware

    12.7 Upgrade firmware This function enables the router to obtain the latest functions and more stable performance. The router supports online firmware upgrade and local firmware upgrade. 12.7.1 Online upgrade When the router is connected to the internet, it auto-detects whether there is a new firmware and displays the detected information on the page.

  • Page 183: Local Upgrade

    12.7.2 Local upgrade In order to prevent the router from being damaged: Ensure that the firmware is applicable to the router.  It is recommended to upgrade the firmware by connecting a LAN port to a computer and  performing the upgrade on the web UI. When you are upgrading the firmware, do not power off the router.
  • Page 184 Step 7 Click Upgrade. ---End Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again. Choose System Settings > System Status and check whether the upgrade is successful based on the Firmware Version For better performance of the new firmware, you are recommended to reset the router to factory default settings and re-configure the router when the upgrading is completed.

  • Page 185: Backup/Restore

    12.8 Backup/Restore In this module, you can back up the current configurations of the router to your computer. You are recommended to back up the configuration after the settings of the router are significantly changed, or the router works in a good condition. After you restore the router to factory settings or upgrade it, you can use this function to restore the configurations that have been backed up.

  • Page 186: Restore Previous Configurations Of The Router

    Step 4 Click OK in the pop-up window. ---End After the file is downloaded, you can name it RouterCfm.cfg. 12.8.2 Restore previous configurations of the router To restore the previous configurations of the router: Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in to the web UI of the router.
  • Page 187 Step 4 Choose the configuration file (extension: cfg) to be restored, and click Open. ---End Wait for a moment until the ongoing process finishes, and the router restores previous settings.

  • Page 188: Remote Management

    12.9 Remote management 12.9.1 Overview Generally, the web UI of the router can only be accessed on devices that are connected to the router by a LAN port or wireless connection. When you encounter a network fault, you can ask for remote technical assistance, which improves efficiency and reduces costs and efforts.

  • Page 189: Enable Tenda Techical Support To Acces And Manage The Web Ui

    Scenario: You encounter a problem in configuring the router, and the router can access internet access. Goal: Ask the Tenda technical support to help you configure the router remotely. Solution: You can configure the remote management function to reach the goal.
  • Page 190 Step 5 Click Save. ---End When completing the configurations, the Tenda technical support can access and manage the web UI of the router by visiting “http://202.105.106.55:8888” on the computer.

  • Page 191: System Status

    12.10 System status On this page, you can find the basic information of the router, WAN status, LAN status, Wi-Fi status and IPv6 status. To access the page, log in to the web UI of the router, and choose System Settings > System Status. 12.10.1 Basic information In this part, you can view the basic information of the router, such as system time, uptime and...

  • Page 192: Connection Status

    12.10.2 Connection status 3G/4G Under the 3G/4G router mode, you can view the information of the SIM card and 3G/4G network in this part. Parameter description Parameter Description SIM Card Status It specifies the SIM card status inserted in the router. Connection Status It specifies internet connection status of 3G/4G mobile network.
  • Page 193 Statistics It specifies the data traffic of the SIM card that has been used. Upload Speed It specifies the upload speed of the mobile network of the router. Download Speed It specifies the download speed of the mobile network of the router. IP address It specifies the IP address of the router obtained from the ISP.

  • Page 194: Lan Status

    IP address It specifies the WAN IP address of the router. Subnet Mask It specifies the WAN subnet mask of the router. Default Gateway It specifies the gateway IP address of the router. Primary DNS It specifies the IP address of primary and secondary DNS servers of the router. Secondary DNS MAC Address It specifies the WAN MAC address of the router.

  • Page 195: Wi-Fi Status

    12.10.4 Wi-Fi status In this part, you can view the information of 2.4 GHz and 5 GHz Wi-Fi network, including the connection status, visibility, hotspot name and encryption mode, etc. Parameter description Parameter Description 2.4 GHz Wi-Fi Network It specifies whether the corresponding Wi-Fi network is enabled or disabled, and the visibility of the Wi-Fi network.

  • Page 196: Ipv6 Status

    12.10.5 IPv6 status This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6 connection, including connection type, IPv6 WAN address and IPv6 LAN address. Parameter description Parameter Description Connection Type It specifies the IPv6 connection type of the router. It specifies the WAN IPv6 address of the router.

  • Page 197: System Log

    12.11 System log To access the configuration page, log in to the web UI of the router, and choose System Settings > System Log. This function logs all key events that occur after the router is started. If you encounter a network fault, you can turn to system logs for fault rectification.

  • Page 198: Automatic Maintenance

    12.12 Automatic Maintenance Automatic maintenance enables you to make the router restart regularly. It helps improve the stability and service life of the router. To access the configuration page, log in to the web UI of the router, and choose System Settings > Automatic Maintenance.

  • Page 199: Appendix

    Appendix Configuring the computer to obtain an IPv4 address automatically Perform the configuration procedures corresponding to Windows Windows 8 Windows 7 and as required. A computer installed with a wired network adapter is used as an example to describe the procedures. The procedures for configuring computers installed with a Wi-Fi network adapter are similar.
  • Page 200 Step 3 Right click on the connection which is being connected, and then click Properties. Step 4 Double-click Internet Protocol Version 4 (TCP/IPv4).
  • Page 201 Step 5 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Step 6 Click Close in the Ethernet Properties window. ---End...

  • Page 202: Windows 8

    A.1.2 Windows 8 Step 1 Right-click in the bottom right corner of the desktop and choose Open Network and Sharing Center. Step 2 Click Ethernet and then Properties. Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4).
  • Page 203 Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Step 5 Click OK in the Ethernet Properties window. ---End...

  • Page 204: Windows 7

    A.1.3 Windows 7 Step 1 Click in the bottom right corner of the desktop and choose Open Network and Sharing Center. Step 2 Click Local Area Connection and then Properties.
  • Page 205 Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Step 5 Click OK in the Local Area Connection Properties window. ---End...

  • Page 206: Acronyms And Abbreviations

    Acronyms and abbreviations Acronym or Abbreviation Full Spelling Advanced Encryption Standard Border Relay Customer Edge DDNS Dynamic Domain Name System DHCP Dynamic Host Configuration Protocol Demilitarized Zone Domain Name System Greenwich Mean Time Internet Protocol IPTV Internet Protocol Television IPv4 Internet Protocol Version 4 IPv6 Internet Protocol Version 6...
  • Page 207 Acronym or Abbreviation Full Spelling Wide Area Network WISP Wireless Internet Service Provider WPA-PSK WPA-Pre-shared Key...

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