another PC. Now my old music is gone.
What happened?
I deleted a track from Neuros Sync
Manager and it was deleted from the
Neuros. What happened?
The Neuros says No records Available
After I Synchronized.
Unit will not power on
My recordings sound distorted.
The music I downloaded from the
internet will not play properly on my
Neuros.
Support Information
For technical, order, or sales support visit www.neurosaudio.com/support, or call us toll-free
at 1-866-5-Neuros (563-8767) or contact us via email at
For help in learning how to find and download music and in converting your CDs into digital
format, please email us at support@neurosaudio.com
For additional information on how to develop custom Xi scripts, see
www.neurosaudio.com/developers
For Neuros forums see
Important Safety Information
Warning
http://www.neurosaudio.com/forums
Contents of this manual.
Tracks deleted from NSM will be deleted
from the Neuros, unless also deleted from
the Deleted Items bins. Open the Deleted
Track bin. Select all of the Tracks and click
Restore. Add the tracks to Neuros and
Synchronize.
Synchronize again. Check NSM Messages
window for error messages.
Synchronization may not have completed
successfully. If problems persist, contact
Customer Support.
Try any of the following:
1. Make sure the lock button is in
down position.
2. Make sure the wall adapter is fully
plugged in to outlet. Try a different
outlet if possible.
3. Remove the player from the
backpack. Plug in the power cord.
Reinsert the player. Press and hold
the Play button.
4. If you have the car adapter, try
powering on the unit with car
adapter.
5. Contact Customer Support if
problem is not solved by any of the
above.
Lower the gain setting during recording.
The files you downloaded probably have
Copyright Protection, called DRM
protection. The Neuros cannot play DRM
protected files. Delete the tracks from the
device and NSM.
support@neurosaudio.com
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