Fanvil FH-S01 User Manual
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Fanvil FH-S01 User Manual

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FH-S01
User Manual
Software Version: 1.0.0
Release Date：2022.8.24

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Summary of Contents for Fanvil FH-S01

  • Page 1 FH-S01 User Manual Software Version: 1.0.0 Release Date：2022.8.24...

  • Page 2: Table Of Contents

    Directory Directory ................................１ 1 Picture ................................２ 2 Table ..........................错误！未定义书签。 3 Safety Instruction ............................1 4 Overview ................................3 5 Install Guide ..............................4 5.1 Use POE or external Power Adapter ....................4 5.2 Appendix ..............................4 5.2.1 LED Status ..........................4 6 User Guide ............................... 6 6.1 Interface description ..........................
  • Page 3 9.8 System >> Tools ..........................25 9.9 Network >> Basic ..........................25 9.10 Network >> service port ........................27 9.11 Network >> VPN ..........................28 9.12 Network >> Advanced ........................30 9.13 Lines >> SIP ........................... 32 9.14 Lines >> SIP Hotspot ........................38 9.15 Line >>...

  • Page 4: Picture

    Picture Picture 1 - Interface display ......................6 Picture 2 - DC power supply peripheral connection mode ............. 7 Picture 3 - POE power supply peripheral connection mode ............7 Picture 4 - WEB Login ........................8 Picture 5 - SIP Line Configuration ....................9 Picture 6 - Volume Set ........................
  • Page 5 picture 37 - Time plan ........................47 picture 38 - Tone ..........................48 picture 39 - Web Dial ........................49 picture 40 - WEB filter ........................49 picture 41 -Trust Certificates ......................50 picture 42 - Device Certificates ....................51 picture 43 - Firewall ........................51 picture 44 - Firewall rules list ......................52 picture 45 - Delete firewall rules ....................

  • Page 6: Table

    Table Table 1 - LED Status ........................4 Table 2 - Interface description ......................6 Table 3 - Intercom description .......................14 Table 4 - MCAST parameter ......................15 Table 5 - SIP Hotspot ........................16 Table 6 - Firmware upgrade ......................21 Table 7 - Auto provision Settings ....................22 Table 8 - FDMS Information ......................

  • Page 7: Safety Instruction

    Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power ...

  • Page 8: Overview

    Overview FH-S01 is a SIP ceiling speaker featuring paging, multicasting, broadcasting and talkback functionalities. It supports up to 10 multicast zones with prioritization. It delivers high-intelligibility performance with G.722&Opus codecs. Adopted standard SIP 2.0(RFC3261) and related RFC protocols, it has strong compatibility and scalability.

  • Page 9: Install Guide

    POE switch in priority, and change to external power adapter once the POE power supply fails. Please use the power adapter supplied by Fanvil and the POE switch met the specifications to ensure the device work properly. 5.2 Appendix 5.2.1...
  • Page 10 Type Status description state, the indicator flashes once every second. It supports four states: ON、 OFF、Fastblink and Slowblink . Default Fastblink, settable SIP registered successfully in normal standby state.The device supports four SIP Register Success states: ON、OFF、Fastblink and Slowblink ,Default OFF, settable When the SIP registration fails, the LED light flashes once every second.

  • Page 11: User Guide

    User Guide 6.1 Interface description Picture 1 - Interface display Table 2 - Interface description Number Name Description standard RJ45 interface, 10/100M adaptive, Ethernet ① support PoE powered, it is recommended to interface use CAT5 or CAT5E network cable. Power ②...

  • Page 12: Installation Method

    Picture 2 - DC power supply peripheral connection mode POE power supply connection mode: Picture 3 - POE power supply peripheral connection mode 6.2.2 Installation Method The device supports ceiling type installation Ceiling Installation  Step 1: Make a circular hole on the pre installation position of the ceiling that can accommodate the cylinder at the back end of the ceiling speaker.

  • Page 13: Device Ip Address

    6.2.3 Device IP address Open the web page and enter http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe to download and install the IP scanning tool. Open the IP scanning tool, click the refresh button, search for the device and find the corresponding IP address.

  • Page 14: Volume Setting

    The SIP line configuration should be set via the WEB configuration page by entering the correct information such as phone number, authentication name/password, SIP server address, server port, etc. which are provided by the SIP server administrator. WEB interface：After login into the phone page, enter [Line] >> [SIP] and select SIP1/SIP2 ...
  • Page 15 Picture 6 - Volume Set...

  • Page 16: Basic Function

    Basic Function 7.1 Answering Calls After setting up the automatic answer and setting up the automatic answer time, it will hear the ringing bell within the set time and automatically answer the call after timeout. Cancel automatic answering. When a call comes in, you will hear the ringing bell and will not answer the phone over time.

  • Page 17: Call Waiting

    Picture 8 - Enable auto answer for IP calls Auto Answer Timeout（0~120）  The range can be set to 0~120s, and the call will be answered automatically when the timeout is set. 7.3 Call Waiting Enable call waiting: new calls can be accepted during a call. ...
  • Page 18 Picture 9 - Call Waiting Picture 10 - Call Waiting tone...

  • Page 19: Advance Function

    Advance Function 8.1 Intercom The device can answer intercom calls automatically. Picture 11 - WEB Intercom Settings Table 3 - Intercom description Parameters Description When the intercom system is enabled, the device will accept the SIP header call-info of the Call request Enable Intercom Command automatic call If the option is enabled, PA3 will answer the intercom call...
  • Page 20 listening addresses. Picture 12 - MCAST Setting Table 4 - MCAST parameter Parameters Description Priority Defines the priority in the current call, with 1 being the highest priority and 10 the lowest. Enable Page Priority Compared with multicast and SIP priority, high priority is pluggable and low priority is rejected.

  • Page 21: Hotspot

    MCAST Dynamic： Description: send multicast configuration information through SIP notify signaling. After receiving the message, the device configures it to the system for multicast monitoring or cancels multicast monitoring in the system. 8.3 Hotspot SIP hotspot is a simple utility. Its configuration is simple, which can realize the function of group vibration and expand thequantity of sip account.
  • Page 22 other options are set in the same way as the hotspot. Picture 13 - SIP hotspot The device is the hotspot server, and the default extension is 0. The device ACTS as a client, and the extension number is increased from 1 (the extension number can be viewed through the [SIP hotspot] page of the webpage).

  • Page 23: Web Configurations

    Web Configurations 9.1 Web Page Authentication Users can log into the device's web page to manage user device information and operate the device. Users must provide the correct user name and password to log in. If the password is entered incorrectly three times, it will be locked and can be entered again after 5 minutes. The details are as follows: If an IP is logged in more than the specified number of times with a different user name, it ...

  • Page 24: System >> Account

    9.3 System >> Account Picture 14 - WEB Account On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users 9.4 System >>...

  • Page 25: System >> Upgrade

    “.txt”. (note: profile export requires administrator privileges) Import Configurations  Import the configuration file of Settings. The device will restart automatically after successful import, and the configuration will take effect after restart Clear Configurations  Select the module in the configuration file to clear. SIP: account configuration.
  • Page 26 Firmware Upgrade： Firmware online upgrade means that the device sends an HTTP request to the server, and the server returns the corresponding description file or 404 or timeout. After receiving it, the device parses the version description file and prompts the user whether to upgrade the new version Picture 17 - Online upgrade settings Table 6 - Firmware upgrade Parameter...

  • Page 27: System >> Auto Provision

    Spaces in the filename are replaced by underline. The URL requested by the phone is HTTP:// server address/vendor_Model_hw10.txt：The  new version and the requested file should be placed in the download directory of the HTTP serve。 TXT file format must be UTF-8 ...
  • Page 28 Auto provision Parameters Description Basic settings CPE Serial Number Serial number of the equipment Username for configuration server. Used for FTP/HTTP/HTTPS. Authentication Name If this is blank the phone will use anonymous Authentication Password for configuration server. Used for FTP/HTTP/HTTPS. Password Configuration File Encryption key for the configuration file...

  • Page 29: System >> Fdms

    The file name could be a common name, $mac.cfg, $input.cfg. The file format supports CFG/TXT/XML. Transferring protocol type, supports FTP、TFTP、HTTP and Protocol Type HTTPS Configuration file update interval time. As default it is 1, means Update Interval phone will check the update every 1 hour. Provision Mode.

  • Page 30: System >> Tools

    Syslog：When enabled, set the syslog software address, and log information of the device will be recorded in the syslog software during operation. If there is any problem, log information can be analyzed by Fanvil technical support. Refer to 10 troubleshooting for details.
  • Page 31 Picture 21 - Network Basic Setting Table 9 - Basic Setting Parameters Parameters Description Network Mode IPv4、IPv6 and IPv4&IPv6 IPv4 Network Status The current IP address of the device Subnet mask The current Subnet Mask Default gateway The current Gateway IP address The MAC address of the device IPv4 Settings For the network connection mode of the device, please select the appropriate network...

  • Page 32: Network >> Service Port

    Alphanumeric. Up to 20 characters. When using static mode, you need to set relevant static configuration. Server Use DNS server assigned by DHCP server. Configured by Primary Preferred DNS server. Server Secondary DNS alternate DNS server. Server DNS Domain DNS Domain NOTE: 1) After setting the parameters, you need to click submit to take effect.

  • Page 33: Network >> Vpn

    the login page, and you need to log in again Web page automatic No need to enter the user name and password after the timeout, login it will automatically log in to the web page. HTTP port The default is 80, if you want system security, you can set other port Such as: 8080, web page login: HTTP://ip:8080 HTTPS port...
  • Page 34 portal. L2TP  NOTICE! device only supports non-encrypted basic authentication non-encrypted data tunneling. For users who need data encryption, please use OpenVPN instead. To establish a L2TP connection, users should log in to the device web portal, open page [Network] -> [VPN]. In VPN Mode, check the “Enable VPN” option and select “L2TP”, then fill in the L2TP server address, Authentication Username, and Authentication Password in the L2TP section.

  • Page 35: Network >> Advanced

    Network >> Advanced 9.12 Picture 24 - Network Setting Network advanced Settings are typically configured by IT administrators to improve the quality of device service. Table 11 - Network Basic Setting Paramater parameter description LLDP Settings Enable LLDP Enables LLDP (Linker Layer Discovery Protocol) function. Packet Interval LLDP message sent periodic interval.Valid Value:1 to 3600 seconds.
  • Page 36 Audio DSCP DSCP value for voice RTP data.Valid Value:0~63. Video DSCP DSCP value for video RTP data.Valid Value:0~63. ARP Cache Life ARP Cache Life Set ARP cache life. Do not modify this value if there is no problem with the system.Valid Value:0~99 DHCP VLAN Settings Option Value The DHCP option for Vlan Discovery...

  • Page 37: Lines >> Sip

    Lines >> SIP 9.13 Picture 25 - SIP Settings(1) Picture 26 - SIP Settings(2)
  • Page 38 Picture 27 - SIP Settings(3) Picture 28 - SIP Settings(4)
  • Page 39 Picture 29 - SIP Settings(5) Table 12 - SIP Settings Parameters Description Register Settings Line Status Display the current line status at page loading. To get the up to date line status, user has to refresh the page manually. Activate It enables or disables the account X.
  • Page 40 Transport Protocol Select transfer protocol. Registration Expiration It configures the interval (in seconds) between IP phones retrying account X before the registration timeout.Valid Value:Integer from 30 to 2147483647. SIP Proxy Server Address Enter the IP or FQDN address of the SIP proxy server Proxy Server Port Enter the SIP proxy server port, default is 5060 Proxy User...
  • Page 41 Use Feature Code When this setting is enabled, the features in this section will not be handled by the device itself but by the server instead. In order to control the enabling of the features, the device will send feature code to the server by dialing the number specified in each feature code field.
  • Page 42 Convert URI Convert not digit and alphabet characters to %hh hex code Use Quote in Display Name Whether to add quote in display name, i.e. “Fanvil” vs Fanvil Enable GRUU Support Globally Routable User-Agent URI (GRUU) Sync Clock Time...

  • Page 43: Lines >> Sip Hotspot

    play local tone when receiving 180. Transaction Timer T1 configures Transaction Timer T1(in millionseconds),Valid Value:500~10000 Transaction Timer T2 configures Transaction Timer T2(in millionseconds),Valid Value:2000~40000 Transaction Timer T4 configures Transaction Timer T2(in millionseconds),Valid Value:2500~60000 SIP Global Settings Strict Branch Strictly match the Branch field. Enable Group Enable SIP group server function as server backup.

  • Page 44: Line >> Basic Settings

    picture 30 - Action plan Table 13 - Action Plan Parameter Description Number Auxiliary phone number (support video) Type Support video display on call. Direction For call mode, incoming/outgoing call displays video Line Set up outgoing lines. Username Bind the user name of the IP camera. Password Bind IP camera password.
  • Page 45 picture 31 - Network Basic picture 32 - Line Basic Setting Table 14 - Line Basic Setting Parameters Description STUN Settings Server Address Set the STUN server address Server Port Set the STUN server port, default is 3478 Binding Period Set the STUN binding period which can be used to keep the NAT pinhole opened.

  • Page 46: Intercom Settings >> Features

    DTMF Type Set the DTMF type of the line. DTMF SIP INFO Set SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’ Mode Intercom settings >> Features 9.17 picture 33 - Features Table 15 - Features Parameters Description Basic Settings Enable Call Waiting...
  • Page 47 Default Dial Mode Default Dial Mode:video or audio. Enable Restricted Whether enable Restricted Incoming List Incoming List Enable Restricted Wether enable Restricted Outgoing List Outgoing List Enable country Code Wether enable country Code Country Code Country Code Area Code Area Code Allow IP Call If enabled, user can dial out with IP address P2P IP Prefix...

  • Page 48: Intercom Settings >> Media Settings

    Enable Intercom When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay. Enable Intercom Mute Enable mute mode during the intercom call Enable Intercom Tone If the incoming call is intercom call, the phone plays the intercom tone Enable Intercom Barge Enable Intercom Barge by selecting it, the phone auto answers the...
  • Page 49 Speakerphone Volume Set the speakerphone volume, the value must be 0~9 Speakerphone Ring Set the ring volume in the speakerphone, the value must be 0~9 Volume Speakerphone SignalTone Volume DTMF Payload Type Enter the DTMF payload type, the value must be 96~127. Handfree Mic Gain Opus playload type Enter the opus payload type, the value must be 96~127.

  • Page 50: Intercom Setting >> Mcast

    Intercom Setting >> MCAST 9.19 It is easy and convenient to use multicast function to send notice to each member of the multicast via setting the multicast key on the device and sending multicast RTP stream to pre-configured multicast address. By configuring monitoring multicast address on the device, monitor and play the RTP stream which sent by the multicast address.

  • Page 51: Intercom Setting >> Time/Date

    9.21Intercom Setting >> Time/Date Users can configure the device's time Settings on this page. picture 36 - Time/Date Table 17 - Time & Date settings Parameters Description Network Time Server Settings Time Synchronized via SNTP Enable time-sync through SNTP protocol Time Synchronized via DHCP Enable time-sync through DHCP protocol Time Synchronized via...

  • Page 52: Intercom Settings>>Time Plan

    relative rule dates for conversion. Display in read-only mode in automatic mode. Offset The offset minutes when DST started Month Start The DST start month Week Start The DST start week Weekday Start The DST start weekday Hour Start The DST start hour Minute Start The DST start minute Month End...

  • Page 53: Intercom Settings >> Tone

    Monthly: the time frame of the month to perform this operation Effective time Set the time period for execution Intercom settings >> Tone 9.23 The user can configure the prompt tone of the device on this page. You can select the country area or customize the area. The selected area can directly appear the default information, and the customized one can modify the key tone, callback tone and other information.

  • Page 54: Call List >> Web Dial

    Call List >> Web Dial 9.25 Use web page to call, answer and hang up. picture 39 - Web Dial 9.26 Security >> Web filter Users can set up to allow only a certain network segment IP to access the device picture 40 - WEB filter...

  • Page 55: Security >> Trust Certificates

    Add and delete the allowed IP network segments; configure the start IP address in the start IP, configure the end IP address in the end IP, and then click [Add] to add successfully. You can set a large network segment or add it into several network segments. When deleting, select the starting IP of the network segment to be deleted in the list, and then click [Delete] to take effect.

  • Page 56: Security >> Firewall

    picture 42 - Device Certificates Security >> Firewall 9.29 picture 43 - Firewall Through this page, you can set whether to enable the input and output firewalls, and at the same time, you can set the input and output rules of the firewall. Use these settings to prevent malicious network access, or restrict internal users from accessing some resources of the external network, and improve safety.
  • Page 57 Table 19 - Web Firewall parameter Description Enable Input Rules whether enable Input Rules Enable Output Rules Whether enable Output Rules input/output Select the current rule as an input or output rule Deny/permit Choose the current rule is deny or allowed; protocol There are four types of protocols：TCP，UDP，ICMP，IP。...

  • Page 58: Device Log

    picture 45 - Delete firewall rules Select the list you want to delete and click [Delete] to delete the selected list. 9.30Device Log You can crawl the device log, when you encounter unusual problems, please send the device log to the technical staff for positioning problem.For more detail 10.5 get device log。...
  • Page 59 picture 47 - Security settings （ 2 ） picture 48 - Security settings （ 3 ） Table 20 - Security Settings Security Settings Parameters Description Basic Settings Ringtone Duration Set the ringtone duration, default value is 5 seconds. Set remote server address. The device will send message to the server when alarm triggered.
  • Page 60 server. The message format is as follows： Alarm_Info:Description=$model;SIP User=$active_user;Mac=$mac;IP=$ip;port=$trigger Input settings Input Detect Enable or disable Input Detect When choosing the low level trigger (closed trigger), detect the input port (low level) closed trigger. Triggered by When choosing the high level trigger (disconnect trigger), detect the input port (high level) disconnected trigger.
  • Page 61 Reset the output port status when device’s call state By state changes. Enable or disable trigger by URI. User can send commands from remote device or server to i16SV Trigger by URI series device, if the command is correct, then device will trigger corresponding output port.

  • Page 62: Trouble Shooting

    [Stop] button on the webpage after completion. Network packets during the device are saved in a file. Users can analyze the packet or send it to the Fanvil Technical Support mailbox.

  • Page 63: Get Device Log

    If all configurations are correct, please kindly contact your service provider to get support, or follow the instructions in “10.4 Network Packet Capture” to get the network packet capture of registration process and send it to Fanvil support to analyze the issue.

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