Dormakaba ALVARADO Supervisor 2000 User Manual
  1. Manuals
  2. Brands
  3. Dormakaba Manuals
  4. Turnstiles
  5. ALVARADO Supervisor 2000
  6. User manual
Dormakaba ALVARADO Supervisor 2000 User Manual

Dormakaba ALVARADO Supervisor 2000 User Manual

Barrier-free optical turnstile
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Supervisor 2000
(SU2000)
Barrier-Free Optical Turnstile
User Guide
Alvarado Manufacturing Company, Inc.
12660 Colony Street, Chino, CA 91710
Phone: +1 (909) 591-8431
Fax: +1 (909) 628-1403
support@alvaradomfg.com
www.alvaradomfg.com
PUD3722R1-4

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ALVARADO Supervisor 2000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Dormakaba ALVARADO Supervisor 2000

Summary of Contents for Dormakaba ALVARADO Supervisor 2000

  • Page 1 Supervisor 2000 (SU2000) Barrier-Free Optical Turnstile User Guide Alvarado Manufacturing Company, Inc. 12660 Colony Street, Chino, CA 91710 Phone: +1 (909) 591-8431 Fax: +1 (909) 628-1403 support@alvaradomfg.com www.alvaradomfg.com PUD3722R1-4...
  • Page 2 This page intentionally left blank.

  • Page 3: Table Of Contents

    Supervisor 2000 User Guide Contents Safety Precautions............................4 Purpose Of This User Guide.......................... 5 Intended Users............................5 User Responsibilities..........................5 SU2000 Overview............................6 SU2000 Cabinets............................. 6 SU2000 Components..........................8 SU2000 Options............................. 10 Access Control Integration.

  • Page 4: Safety Precautions

    Supervisor 2000 User Guide Safety Precautions The Supervisor 2000 may present a risk to persons and property if it is not WARNING operated correctly. Therefore, this manual must be read in its entirety and all safety and operations information must be adhered to. Note the following precautions: •...

  • Page 5: Purpose Of This User Guide

    Supervisor 2000 User Guide Purpose Of This User Guide The Supervisor 2000 (“SU2000”) User Guide is an operational manual which describes the operational features of Alvarado SU2000 optical turnstile product. Intended Users The manual is intended for use by owners, facility operators and system integrators responsible for the product, the facility access system and the employees, vendors and invitees that will use the equipment on a day-to-day basis.

  • Page 6: Su2000 Overview

    Supervisor 2000 User Guide SU2000 Overview The Supervisor 2000 is a barrier-free optical turnstile that provides bi-directional access control and other passage modes. In Controlled Passage mode, upon receipt of a valid card signal from an access control system or GateKeeper turnstile control software, the integrated sensors allow a single user to pass through the turnstile in the requested direction.
  • Page 7 Supervisor 2000 User Guide SU2000 Cabinets (cont.) Center Cabinet (Multi-Lane Confi guration) Center cabinets contain both Main and Secondary components. Center cabinets are extension cabinets used in multi-lane applications. An unlimited number of center cabinets can be added. The center cabinet contains the main turnstile controller, I/O control board, power supply, operational sensors, crawl sensors for both the Main and Secondary side of the center cabinet, and a recessed power button.

  • Page 8: Su2000 Components

    Supervisor 2000 User Guide SU2000 Components An overview of the major turnstile components is presented below [Fig. 3]. More information on these components can be found later in this document. Fig. 3 SU2000 Components SU2000 Components Top View Top View Side Side Secondary...
  • Page 9 Supervisor 2000 User Guide SU2000 Components (cont.) Cabinet Lid / User Status Display Cabinet Lids are fabricated from 100% acrylic resin. For each direction of travel, there is a user status display located on the right-hand side. The user status display provides visual instructions to users regarding the status of presented credentials (based on data from the access control system) and visual notification of alarm conditions.

  • Page 10: Su2000 Options

    Supervisor 2000 User Guide SU2000 Options There are various SU2000 options. Options relating to turnstile operation are listed below: Alternate Power Supply A 220 - 240 VAC, 50 Hz power supply and appropriately rated power button are utilized. Baseplate A baseplate for either single lane or multi-lane configurations is available. The baseplate is powder coated black with a black non-slip coating in the passageway area.

  • Page 11: Access Control Integration

    Supervisor 2000 User Guide Access Control Integration There are two types of interfaces to allow an access control system to operate with the SU2000: Dry Contacts Single passage activation and the various other inputs and outputs available to / from the SU2000 are accessed through the I/O control board located in the Main cabinet.

  • Page 12: Setting Passage Modes

    Supervisor 2000 User Guide Setting Passage Modes Turnstile passage modes can be set in one of three ways: Turnstile Lane Key Control If this option has been ordered for your turnstiles, two 3-position key switches are installed on the turnstile. Turning the key to one of the three positions allows each turnstile direction to be placed in any of the passage modes.
  • Page 13 Supervisor 2000 User Guide Bi-directional Traffi c and Smart Use of Passage Modes (cont.) Bi-directional passage modes are generally suitable for low- to medium-volume applications. Traffi c is generally heavy in only one direction at a time (arriving in the a.m. or leaving in the p.m.) and users naturally work out a protocol similar to drivers at a four-way stop.

  • Page 14: User Status Display

    Supervisor 2000 User Guide User Status Display The user status display is used to communicate turnstile and credential status to the user. For each direction of travel, there is a user status display located on the right-hand side tunstile lid. The user status display functions as follows: Fig.

  • Page 15: Operational Sounds

    Supervisor 2000 User Guide Operational Sounds The SU2000 comes pre-configured with operational sounds to alert users and attendants of turnstile activity and alarm conditions. The sounds and alarms are played from the speakers mounted to each end of the Main and center cabinets. The default operational sounds can be replaced with custom sounds using LaneConfig.

  • Page 16: Su2000 Operation

    Supervisor 2000 User Guide SU2000 Operation Powering On / Off Fig. 9 Power Button Power Button There is a power button located at the base of the end cabinet on the secured side of all Main and center cabinets [Fig. 9]. 1.

  • Page 17: Lane Key Control (Option)

    Supervisor 2000 User Guide Lane Key Control (Option) Fig. 10 Lane-Key Control Switch Locations Lane-Key Control Switch Locations Optional 3-position lane key control switches can be Secured Side selected during the ordering process. Installed lane key control switches are used to change passage Lane Key Lane Key modes for both directions of travel.

  • Page 18: User Instructions

    Supervisor 2000 User Guide User Instructions Operational & Safety Considerations • Users may move briskly, but should not run due to safety considerations. • Users should not stop and linger in the turnstile. Loitering slows throughput and may trigger an alarm condition.

  • Page 19: Turnstile Operations

    Supervisor 2000 User Guide User Instructions (cont.) Free Passage Mode Fig. 13 Free-Passage Icon Free-Passage Icon 1. Ensure the user status display's green arrow icon is blinking [Fig. 13]. 2. Walk through the turnstile. Flashing Flashing Green Arrow Green Arrow Icon Icon Turnstile Operations...
  • Page 20 Supervisor 2000 User Guide Turnstile Operation (cont.) Function Description Turnstile Response I/O Output User activates the turnstile When the unauthorized user Unauthorized Exit Unauthorized Exit from the unsecured side. enters the turnstile from the Passage Passage secured side: When the card is validated, Secured Side Secured Side an unauthorized user...
  • Page 21 Supervisor 2000 User Guide Turnstile Operation (cont.) Function Description Turnstile Response I/O Output Users quickly and • Authorized Entry Entry Stacking Entry Stacking consecutively present chime sounds for each (Individual Secured Side Secured Side credentials to the turnstile activation. Authorized (up to one card per •...

  • Page 22: I/O Control

    Supervisor 2000 User Guide I/O Control This section explains the various I/O control board inputs and outputs, and how they may be used. It is assumed that the turnstiles are already installed and interfaced with the access control system. For access control wiring instructions, please refer to the SU2000 Installation Instructions.
  • Page 23 Supervisor 2000 User Guide Inputs (cont.) PIN 3 - ENTREJ / PIN 10 - EXTREJ (Card Reject) Description Receipt of an input contact instructs the turnstile that the presented credential is invalid. Purpose and Customer Use These inputs notify users that presented credentials are not authorized. ENTREJ signals the turnstile to notify the user that the credential presented in the entry direction is not authorized.
  • Page 24 Supervisor 2000 User Guide Inputs (cont.) PIN 6 - ENTOVR / PIN 13 - EXTOVR (Override) Description Receipt of an input contact allows a single authorized passage in the appropriate direction. Purpose and Customer Use These inputs are similar in operation to ENTACC / EXTACC and are typically used to allow an attendant to authorize entry or exit from an attendant desk using a key switch or button.

  • Page 25: Outputs

    Supervisor 2000 User Guide Outputs Output Terminal Output Terminal The following outputs are available to provide information on turnstile Fig. 16 Block (J2) Block (J2) operational status and activity. All output contacts are 300ms in duration. PINS 1, 7, 15, 20 - GNDX (Common Ground) Description Common ground terminals for access control system wiring.
  • Page 26 Supervisor 2000 User Guide Outputs (cont.) PIN 4 - ENTALRX / PIN 10 - EXALRX (Unauthorized Entry/Exit) These outputs are not used on the SU2000. PIN 13 - BLKSEN (Blocked Sensor) Description An output contact is generated when any of the turnstile’s transmit / receive sensors in the operational sensor arrays cannot communicate for a defined time period (factory default is 15 seconds).

  • Page 27: Su2000 Configuration Preparation

    Supervisor 2000 User Guide SU2000 Configuration Preparation Overview SU2000 configuration changes are broken down into two sections: configuring the turnstile operating system, and configuring the turnstile application. Each type of configuration requires a different configuration tool. Configuring the turnstile operating system is accomplished using the UltraVNC Viewer application (included on the File Management CD provided with the turnstile).

  • Page 28: Installing The Configuration Tools

    Supervisor 2000 User Guide Installing the Configuration Tools Both the UltraVNC Viewer and LaneConfig installation package are located on the File Management CD that was provided with the turnstile. If you are unable to locate, or have misplaced, the File Management CD, contact Alvarado Technical Support.

  • Page 29: Connecting A Laptop Directly To The Turnstile

    Supervisor 2000 User Guide Connecting a Laptop Directly to the Turnstile The SU2000 turnstile communicates with a computer or facility network via the main turnstile controller's Ethernet adapter. To access the main turnstile controller, the Main / center side panel will need to be removed.

  • Page 30: Operating System Configuration

    Supervisor 2000 User Guide Operating System Configuration Operating system settings are configured using the UltraVNC Viewer application. • It is assumed that the turnstile is powered ON and connected to the computer or facility network. 1. Launch UltraVNC Viewer. 2. Enter the turnstile IP address in the VNC Server field [Fig. 18]: •...
  • Page 31 Supervisor 2000 User Guide Operating System Confi guration (cont.) 4. Enter: alvarado for the password at the VNC Authentication window [Fig. 19]. 5. Click the Log On button. Fig. 19 Fig. 19 UltraVNC Viewer UltraVNC Viewer 6. Upon password verifi cation, the SU2000 desktop will appear onscreen [Fig. 20]. Communication with the turnstile is now established.

  • Page 32: Setting The Local System Time

    Supervisor 2000 User Guide Setting the Local System Time The operating system time is factory set to Pacifi c Time (U.S. and Canada). The operating system time should be set for your local time. To set the time, follow the instructions below. 1.
  • Page 33 Supervisor 2000 User Guide Setting the Local System Time 4. Click Start, click Programs, and click SaveReg [Fig. 23]. Fig. 23 Saving the Registry Saving the Registry Page 33 PUD3722R1-4 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...

  • Page 34: Setting The Turnstile Ip Address

    Supervisor 2000 User Guide Setting the Turnstile IP Address The turnstile IP address only needs to be confi gured on networked turnstiles. 1. Open a web browser on your computer. 2. Type the SU2000's IP address into the address bar and press Enter. The default IP address is 192.168.0.100.

  • Page 35: Maintenance

    Supervisor 2000 User Guide Maintenance Preventative maintenance should be performed periodically after installation to ensure the product maintains its visual exterior and optimal performance. To maintain the SU2000, follow the instructions below as needed. Due to the various types of exterior finishes on the SU2000, different types of care must be taken to keep the unit clean and undamaged.

  • Page 36: Weekly Safety Check

    Supervisor 2000 User Guide Maintenance (cont.) Interior Maintenance Internal maintenance should occur once every year. Refer to the SU2000 Installation Instructions for details on how to access the interior of the turnstile. Dust build up is the most important concern inside the cabinet. Use canned air dust remover to clean out all the dust from the inside of the cabinet and specific areas noted below.

  • Page 37: Troubleshooting

    Supervisor 2000 User Guide Troubleshooting Use this troubleshooting section to diagnose and resolve common turnstile issues. If your particular issue is not covered in this troubleshooting section, please contact Alvarado Technical Support for further troubleshooting assistance. Symptom Possible Cause Solution Unit will not No power Make sure that there is power to the turnstile power terminal block.

  • Page 38: Revision History

    Supervisor 2000 User Guide Revision History Revision Date Author Description 02/14/15 A. Flores Original document. 07/17/15 A. Flores Updated crossover cable length to 11'. 11/18/15 A. Flores Added LaneConfig Installation and User Guide references. 7/6/2016 D. Bohannon Updated for Amanda board. Page 38 PUD3722R1-4 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...
  • Page 39 Supervisor 2000 User Guide This page intentionally left blank. Page 39 PUD3722R1-4 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...
  • Page 40 © 2016 Alvarado Manufacturing Company, Inc. This work may not be reproduced, published or redistributed, in whole or in part, without the express prior written permission of Alvarado.

This manual is also suitable for:

Su2000

Table of Contents