Wan Led Blinking Yellow; Wan Led Off; Obtaining A Wan Ip Address - NETGEAR DG632 Reference Manual

Reference Manual for the Model DG632 ADSL Modem Router
WAN LED Green or Blinking Green
If your WAN LED is green or blinking green, then you have a good ADSL connection. You can be
confident that the service provider has connected your line correctly and that your wiring is
correct.

WAN LED Blinking Yellow

If your WAN LED is blinking yellow, then your modem is attempting to make an ADSL
connection with the service provider. The LED should turn green within several minutes.
If the WAN LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being careful to use a microfilter on each
telephone. If the microfilters are connected correctly, you should be able to connect all your
telephones.
If disconnecting telephones does not result in a green WAN LED, there may be a problem with
your wiring. If the telephone company has tested the ADSL signal at your Network Interface
Device (NID), then you may have poor quality wiring in your house.

WAN LED Off

If the WAN LED is off, disconnect all telephones on the line. If this solves the problem, reconnect
the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters
are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green WAN LED the problem may be one of the
following:
• Check that the telephone company has made the connection to your line and tested it.
• Verify that you are connected to the correct telephone line. If you have more than one phone
line, be sure that you are connected to the line with the ADSL service. It may be necessary to
use a swapper if your ADSL signal is on pins 2 and 5 or the RJ-11 jack. The DG632 modem
router uses pins 3 and 4.

Obtaining a WAN IP Address

If your modem is unable to access the internet, and your WAN LED is green or blinking green, you
should determine whether the modem is able to obtain a WAN IP address from the ISP. Unless you
have been assigned a static IP address, your modem must request an IP address from the ISP. You
can determine whether the request was successful using the browser interface.
7-4 Troubleshooting