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NETGEAR DG834GV v2 Reference Manual

Integrated adsl modem and wireless router with voice
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Download this manual See also: Setup Manual
Reference Manual for the
Integrated ADSL Modem
and Wireless Router with
Voice, Model DG834GV
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10169-01
September 2006

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  • Page 1 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10169-01 September 2006...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky NETGEAR, Inc. [Czech] Router with Voice, Model DG834GV pøíslušnými ustanoveními smìrnice 1999/5/ES.

  • Page 4: Voice, Model Dg834Gv

    Lietuviø Šiuo NETGEAR, Inc. [Lithuanian] with Voice, Model DG834GV Direktyvos nuostatas. Nederlands Hierbij verklaart [Dutch] Router with Voice, Model DG834GV de andere relevante bepalingen van richtlijn 1999/5/EG. Malti Hawnhekk, NETGEAR, Inc. [Maltese] Router with Voice, Model DG834GV provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
  • Page 5 Model DG834GV. World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com . A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.
  • Page 6 Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: Publication Version Number: DG834GV September 2006 Modem Router Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV Home English 202-10169-01 v1.0, September 2006...

  • Page 7: Table Of Contents

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ...1-1 How to Print this Manual ...1-2 Chapter 2 Introduction About the Modem Router ...2-1 Key Features ...2-2 A Powerful, True Firewall ...2-2 802.11 Standards-based Wireless Networking ...2-3 Easy Installation and Management ...2-3...
  • Page 8 How to Restrict Wireless Access to Your Network ...3-7 How to Configure WEP ...3-10 How to Configure WPA-PSK ...3-12 How to Configure WPA-802.1x ...3-12 Chapter 4 VoIP and Telephone Settings Configuring Advanced Security ...4-1 Setting Up the Voice-over-IP Settings ...4-2 Setting Up the PSTN Settings ...4-3 Viewing the Voice Status ...4-4 Viewing the Call Log ...4-5...
  • Page 9 Upgrading the Modem Router’s Firmware ...6-3 How to Upgrade the Modem Router Firmware ...6-3 Network Management Information ...6-5 Viewing Modem Router Status and Usage Statistics ...6-5 Viewing Attached Devices ...6-10 Viewing, Selecting, and Saving Logged Information ...6-10 Examples of Log Messages ...6-13 Enabling Security Event E-mail Notification ...6-14 Running Diagnostic Utilities and Rebooting the Modem Router ...6-16 Enabling Remote Management ...6-17...
  • Page 10 Troubleshooting the ISP Connection ...8-4 ADSL link ...8-4 Obtaining a WAN IP Address ...8-5 Troubleshooting PPPoE or PPPoA ...8-6 Troubleshooting Internet Browsing ...8-7 Troubleshooting a TCP/IP Network Using the Ping Utility ...8-7 Testing the LAN Path to Your Router ...8-7 Testing the Path from Your Computer to a Remote Device ...8-8 Restoring the Default Configuration and Password ...8-9 Using the Reset button ...8-9...

  • Page 11: About This Manual

    However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/DG834GV.asp. This guide uses the following typographical conventions: Table 1-1.

  • Page 12: How To Print This Manual

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Warning: Ignoring this type of note may result in a malfunction or damage to the equipment. Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death.
  • Page 13 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature.
  • Page 14 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model About This Manual v1.0, September 2006...

  • Page 15: Introduction

    This chapter describes the features of the NETGEAR Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. The Integrated ADSL Modem Wireless Router with Voice is a combination of a built-in ADSL modem, modem router, 4-port switch, and firewall which enables your entire network to safely share an Internet connection that otherwise would be used by a single computer.

  • Page 16: Key Features

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Key Features The Integrated ADSL Modem Wireless Router with Voice provides the following features: • A built-in ADSL modem • A powerful, true firewall • 802.11g standards-based wireless networking •...

  • Page 17: 802.11 Standards-Based Wireless Networking

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 802.11 Standards-based Wireless Networking The Integrated ADSL Modem Wireless Router with Voice includes an 802.11g-compliant wireless access point, providing continuous, high-speed 10/100 Mbps access between your wireless and Ethernet devices. The access point provides: •...

  • Page 18: Protocol Support

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Visual monitoring The modem router’s front panel LEDs provide an easy way to monitor its status and activity. • Flash erasable programmable read-only memory (EPROM) for firmware upgrades. Protocol Support The DG834GV supports Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP).

  • Page 19: Virtual Private Networking (Vpn)

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Dynamic DNS Dynamic DNS services allow remote users to find your network using a domain name when your IP address is not permanently assigned. The modem router contains a client that can connect to many popular Dynamic DNS services to register your dynamic IP address.

  • Page 20: Content Filtering

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Content Filtering With its content filtering feature, the DG834GV prevents objectionable content from reaching your PCs. The modem router allows you to control access to Internet content by screening for keywords within Web addresses.

  • Page 21: What's In The Box

    Voice on end • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Introduction...

  • Page 22: The Router's Front Panel

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model The Router’s Front Panel The front panel shown below contains status LEDs. Figure 2-1 You can use the LEDs to verify various conditions. Table 2-1. LED Descriptions Label Activity On (Green)

  • Page 23: The Router's Rear Panel

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 2-1. LED Descriptions (continued) On (Green) Flicker (Green) 4. Internet On (Green) Blink (Green) 5. Wireless On (Green) Fast blink 6. Phone1 Slow blink Phone2 On (Green) 7.

  • Page 24: Connecting The Router To The Internet

    Connecting the Router to the Internet To connect your Integrated ADSL Modem Wireless Router with Voice to the Internet, refer to the Integrated ADSL Modem and Wirelesss Router Setup Manual on the resource CD or online at http://documentation.netgear.com/dg834gv/enu/208-10042-01/index.html. 2-10 v1.0, September 2006...

  • Page 25: Wireless Configuration

    This chapter describes how to configure the wireless features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Considerations for a Wireless Network In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your modem router in order to maximize the network speed.

  • Page 26: Implement Appropriate Wireless Security

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook computer.

  • Page 27: Understanding Wireless Settings

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption will block all but the most determined eavesdropper. •...
  • Page 28 32 alphanumeric characters. The same Name (SSID) must be assigned to all wireless devices in your network. The default SSID is NETGEAR, but NETGEAR strongly recommends that you change your network Name to a different value.
  • Page 29 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — Wireless Isolation. If enabled, Wireless Stations will not be able to communicate with each other or with Stations on the wired network. This feature should normally be disabled.

  • Page 30: How To Set Up And Test Basic Wireless Connectivity

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 3-1. Wireless Security Options (continued) Field Description WPA-PSK (Wi- WPA Pre-Shared-Key uses a pre-shared key to perform the authentication and Fi Protected generate the initial data encryption keys. Then, it dynamically varies the encryption key. Access Pre- For a full explanation of WPA, see Shared Key)

  • Page 31: How To Restrict Wireless Access To Your Network

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Set the Region. Select the region in which the wireless interface will operate. 5. Set the Channel. The default channel is 11. This field determines which operating frequency will be used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point.
  • Page 32 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model These options are discussed below. Figure 3-3 Restricting Access to Your Network by Turning Off Wireless Connectivity You can completely turn off the wireless portion of the DG834GV. For example, if your notebook computer is used to wirelessly connect to your router and you take a business trip, you can turn off the wireless portion of the router while you are traveling.
  • Page 33 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Wireless Settings menu, Wireless Station Access List section, click the Setup Access List button to display the list, shown below: Figure 3-4 3. Select the Turn Access Control On check box to enable restricting wireless computers by their MAC addresses.

  • Page 34: How To Configure Wep

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model You can copy and paste the MAC addresses from the modem router’s Attached Devices menu into the MAC Address box of this menu. To do this, configure each wireless computer to obtain a wireless link to the modem router.
  • Page 35 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Go to the WEP Security Encryption portion of the page: Figure 3-5 5. Select the Authentication Type. 6. Select the Encryption Strength setting. 7. Enter the encryption keys. You can manually or automatically program the four data encryption keys.

  • Page 36: How To Configure Wpa-Psk

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model How to Configure WPA-PSK Note: Not all wireless adapters support WPA. Consult the product document for your wireless adapter for instructions on configuring WPA settings. To configure WPA-PSK, follow these steps: 1.

  • Page 37: Voip And Telephone Settings

    This chapter describes how to configure the telephony features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Configuring the Telephony Settings The Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV provides menus to configure and view the telephony settings. The settings are organized into two categories: VoIP (Voice over Internet Protocol) settings for internet telephony, and PSTN (Public Switched Telephone Network) settings for analog telephone fallback.

  • Page 38: Setting Up The Voice-Over-Ip Settings

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Setting Up the Voice-over-IP Settings Select VoIP Settings from the Telephony section of the main menu. The modem router will display a window similar to the following: Figure 4-1 The VoIP settings may be provisioned by your Voice Service Provider (VSP) in one of two different methods: TFTP provisioning or dialog-based provisioning.

  • Page 39: Setting Up The Pstn Settings

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model If your VSP uses TFTP provisioning, set up your If this modem router was provided by your VSP, the settings may be preconfigured. Otherwise, to set up your Voice account, refer to the instructions provided by your Voice Service Provider. The Service section of the window is for setting up your SIP (Session Initiation Protocol) settings.

  • Page 40: Viewing The Voice Status

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 3. Add telephone numbers to the “PSTN Fixed Relay” and “Emergency” groups as required. Any numbers entered into either of these sections will always be diverted to the traditional analogue PSTN line without the need for dialing the PSTN prefix.

  • Page 41: Viewing The Call Log

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Line 1/Line 2 • Display Name is the name you chose when you first opened your account. Your display name will be visible to other individuals with caller ID. Note: If your display name appears as "UNAVAILABLE", either your account has not been established or your router is unable to connect to the Internet.
  • Page 42 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model VoIP and Telephone Settings v1.0, September 2006...

  • Page 43: Protecting Your Network

    Note: The user name and password are not the same as any user name or password you may use to log in to your Internet connection. NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper and lower case letters, numbers, and symbols.

  • Page 44: Changing The Administrator Login Timeout

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown. Figure 5-2 3. To change the password, first enter the old password, and then enter the new password twice. 4.

  • Page 45: Configuring Basic Firewall Services

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Configuring Basic Firewall Services Basic firewall services you can configure include access blocking and scheduling of firewall security. These topics are presented below. Blocking Keywords, Sites, and Services The modem router provides a variety of options for blocking Internet based content and communications services.
  • Page 46 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. Select the Block Sites link in the Content Filtering section of the main menu. Figure 5-3 3. To enable keyword blocking, select one of the following: •...

  • Page 47: Firewall Rules

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 5. To delete a keyword or domain, select it from the list, click Delete Keyword, then click Apply. 6. To specify a trusted user, enter that computer’s IP address in the Trusted IP Address box and click Apply.

  • Page 48: Inbound Rules (Port Forwarding)

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model To access the rules configuration of the DG834GV, click the Firewall Rules link on the main menu, then click Add for either an Outbound or Inbound Service. Figure 5-4 •...
  • Page 49 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Remember that allowing inbound services opens holes in your firewall. Only enable those ports that are necessary for your network. Following are two application examples of inbound rules: Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of...
  • Page 50 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • WAN Users—These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the desired option: – Any — all IP addresses are covered by this rule. –...

  • Page 51: Outbound Rules (Service Blocking)

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP, the IP address may change periodically as the DHCP lease expires. Consider using the Dynamic DNS feature in the Advanced menu so that external users can always find your network.
  • Page 52 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Outbound Rule Example: Blocking Instant Messenger If you want to block Instant Messenger usage by employees during working hours, you can create an outbound rule to block that application from any internal IP address to any external address according to the schedule that you have created in the Schedule menu.

  • Page 53: Order Of Precedence For Rules

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • WAN Users—These settings determine which packets are covered by the rule, based on their destination WAN IP address. Select the desired option: – Any — all IP addresses are covered by this rule. –...

  • Page 54: Services

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model For any traffic attempting to pass through the firewall, the packet information is subjected to the rules in the order shown in the Rules Table, beginning at the top and proceeding to the default rules at the bottom.

  • Page 55: Setting Times And Scheduling Firewall Services

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • To create a new Service, click the Add Custom Service button. • To edit an existing Service, select its button on the left side of the table and click Edit Service.
  • Page 56 Enabling Daylight Savings Time will cause one hour to be added to the standard time. 4. The modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, enter its IP address under Use this NTP Server.

  • Page 57: How To Schedule Firewall Services

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 5. Click Apply to save your settings. How to Schedule Firewall Services If you enabled services blocking in the Block Services menu or Port forwarding in the Ports menu, you can set up a schedule for when blocking occurs or when access is not restricted.
  • Page 58 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 5-16 Protecting Your Network v1.0, September 2006...

  • Page 59: Managing Your Network

    This chapter describes how to perform network management tasks with your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the Integrated ADSL Modem Wireless Router with Voice are stored in a configuration file in the modem router.

  • Page 60: How To Restore The Configuration From A File

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 3. Click Backup to save a copy of the current settings. 4. Store the file on a computer on your network. .cfg How to Restore the Configuration from a File 1.

  • Page 61: Upgrading The Modem Router's Firmware

    NETGEAR. Upgrade files can be downloaded from NETGEAR's Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the modem router.
  • Page 62 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. In the Modem Router Upgrade menu, click the Browse to locate the binary (.BIN or .IMG) upgrade file. 5. Click Upload. Warning: When uploading software to the modem router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page.

  • Page 63: Network Management Information

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Network Management Information The DG834GV provides a variety of status and usage information which is discussed below. Viewing Modem Router Status and Usage Statistics From the Main Menu, under Maintenance, click Router Status to view this screen. Figure 6-3 The Modem Router Status menu provides status and usage information.
  • Page 64 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model This screen shows the following parameters: Table 6-1. Menu 3.2 - Modem Router Status Fields Field Account Name Firmware Version ADSL Port MAC Address IP Address Network Type IP Subnet Mask Domain Name Server (DNS)
  • Page 65 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 6-1. Menu 3.2 - Modem Router Status Fields (continued) Field Downstream Speed Upstream Speed Wireless Port Name (SSID) Region Channel Wireless AP Broadcast Name Click the Show Statistics button to display modem router usage statistics, as shown below: Figure 6-4 Managing Your Network Description...
  • Page 66 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model This screen shows the following statistics: Table 6-2. Router Statistics Fields Field Description WAN or LAN Port The statistics for the WAN (Internet) and LAN ports. Status The link status of the port.
  • Page 67 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Click the Connection Status button to display modem router connection status, shown below: Figure 6-5 This screen shows the following statistics: Table 6-3. Connection Status Fields for PPPoA Field Description Connection Time...

  • Page 68: Viewing Attached Devices

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Viewing Attached Devices The Attached Devices menu contains a table of all IP devices that the modem router has discovered on the local network. From the Main Menu of the browser interface, under the Maintenance heading, select Attached Devices to view the table, shown: Figure 6-6 For each device, the table shows the IP address, Device Name if available, and the Ethernet MAC...
  • Page 69 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model An example of the logs file is shown below. Figure 6-7 Managing Your Network 6-11 v1.0, September 2006...
  • Page 70 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Log entries are described in Table 6-4 Table 6-4. Security Log entry descriptions Field Description Date and Time The date and time the log entry was recorded. Description or The type of event and what action was taken if any.

  • Page 71: Examples Of Log Messages

    Following are examples of log messages. In all cases, the log entry shows the timestamp as: Day, Year-Month-Date Hour:Minute:Second. Activation and Administration Tue, 2002-05-21 18:48:39 - NETGEAR activated [This entry indicates a power-up or reboot with initial time entry.] Tue, 2002-05-21 18:55:00 - Administrator login successful - IP:192.168.0.2 Thu, 2002-05-21 18:56:58 - Administrator logout - IP:192.168.0.2...

  • Page 72: Enabling Security Event E-Mail Notification

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Dropped Packets Wed, 2002-05-22 07:15:15 - TCP packet dropped - Source:64.12.47.28,4787,WAN - Destination:134.177.0.11,21,LAN - [Inbound Default rule match] Sun, 2002-05-22 12:50:33 - UDP packet dropped - Source:64.12.47.28,10714,WAN - Destination:134.177.0.11,6970,LAN - [Inbound Default rule match] Sun, 2002-05-22 21:02:53 - ICMP packet dropped - Source:64.12.47.28,0,WAN - Destination:134.177.0.11,0,LAN - [Inbound Default rule match]...
  • Page 73 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Turn e-mail notification on. Select this check box if you want to receive e-mail logs and alerts from the modem router. • Send alerts and logs via email. —...

  • Page 74: Running Diagnostic Utilities And Rebooting The Modem Router

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Running Diagnostic Utilities and Rebooting the Modem Router The Integrated ADSL Modem Wireless Router with Voice has a diagnostics feature. You can use the diagnostics menu to perform the following functions from the modem router: •...

  • Page 75: Enabling Remote Management

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Enabling Remote Management Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV.
  • Page 76 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Specify what external addresses will be allowed to access the modem router’s remote management. For security, restrict access to as few external IP addresses as practical: •...

  • Page 77: Advanced Configuration

    This chapter describes how to configure the advanced features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Configuring Advanced Security The Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV provides a variety of advanced features, such as: •...

  • Page 78: Setting Up A Default Dmz Server

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Setting Up A Default DMZ Server The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well.

  • Page 79: Connect Automatically, As Required

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu, under Advanced, click the WAN Setup link to view the page shown: Figure 7-1 3. Select the Default DMZ Server check box. 4.

  • Page 80: Respond To Ping On Internet Wan Port

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Respond to Ping on Internet WAN Port If you want the modem router to respond to a 'ping' from the Internet, select the Respond to Ping on Internet WAN Port check box. This should only be used as a diagnostic tool, since it allows your modem router to be discovered.
  • Page 81 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model These addresses are part of the Internet Engineering Task Force (IETF)-designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in this menu.

  • Page 82: Dhcp

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • RIP Direction RIP (Router Information Protocol) allows a modem router to exchange routing information with other routers. The RIP Direction selection controls how the Modem Router sends and receives RIP packets.
  • Page 83 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP Address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.
  • Page 84 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Reserved IP addresses When you specify a reserved IP address for a computer on the LAN, that computer will always receive the same IP address each time it access the router’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings.

  • Page 85: How To Configure Lan Tcp/Ip Settings

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model To edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete. How to Configure LAN TCP/IP Settings 1.

  • Page 86: Configuring Dynamic Dns

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Configuring Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently.
  • Page 87 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu of the browser interface, under Advanced, select Dynamic DNS to display the page below. Figure 7-5 3. Access the Web site of one of the dynamic DNS service providers whose names appear in the ‘Service Provider’...

  • Page 88: Using Static Routes

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Using Static Routes Static Routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes.

  • Page 89: How To Configure Static Routes

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model How to Configure Static Routes 1. Log in to the router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the router.

  • Page 90: Universal Plug And Play (Upnp)

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model e. Type the Destination IP Address of the final destination. Type the IP Subnet Mask for this destination. If the destination is a single host, type 255.255.255.255. g.
  • Page 91 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Advertisement Period: The Advertisement Period is how often the Router will advertise (broadcast) its UPnP information. This value can range from 1 to 1440 minutes. The default period is for 30 minutes.
  • Page 92 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 7-16 Advanced Configuration v1.0, September 2006...

  • Page 93: Troubleshooting

    This chapter gives information about troubleshooting your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

  • Page 94: Power Led Not On

    • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.

  • Page 95: Lan Or Internet Port Leds Not On

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model LAN or Internet Port LEDs Not On If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check the following: •...

  • Page 96: Troubleshooting The Isp Connection

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.

  • Page 97: Obtaining A Wan Ip Address

    To check the WAN IP address from the browser interface: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the Main Menu of the modem router’s configuration at http://192.168.0.1. 3. Under the Maintenance heading check that an IP address is shown for the WAN Port.

  • Page 98: Troubleshooting Pppoe Or Pppoa

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password.

  • Page 99: Troubleshooting Internet Browsing

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Troubleshooting Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet: • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.

  • Page 100: Testing The Path From Your Computer To A Remote Device

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: •...

  • Page 101: Restoring The Default Configuration And Password

    Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu. — Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem.
  • Page 102 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Date shown is January 1, 2000 Cause: The router has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. If you have just completed configuring the router, wait at least five minutes and check the date and time again.

  • Page 103: Technical Specifications

    This appendix provides technical specifications for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Network Protocol and Standards Compatibility Data and Routing Protocols: Power Adapter North America: United Kingdom, Australia: Europe: Japan: All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications...
  • Page 104 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Technical Specifications v1.0, September 2006...

  • Page 105: Appendix B Related Documents

    This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Internet Networking and TCP/IP Addressing Wireless Communications Preparing a Computer for Network Access Virtual Private Networking (VPN)
  • Page 106 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Related Documents v1.0, September 2006...

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