Troubleshooting Guide - Westinghouse Capitol Owner's Manual

TROUBLESHOOTING GUIDE

SUGGESTED REMEDY
TROUBLE
1. Check main and branch circuit fuses or circuit breakers.
1. If fan does not start:
2. Check terminal block connections as performed in step #4 of installation.
CAUTION: Make sure main power is turned off.
3. Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when switch is in
the middle.
4. If the fan still will not start, contact a qualified electrician. Do not attempt to troubleshoot internal electrical
connections yourself.
1. Check to make sure all screws in motor housing are snug (not over tightened).
2. If fan sounds noisy:
2. Check to make sure the screws which attach the fan blade holder to the motor are tight.
3. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE a Solid
State variable speed control.
4. Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear after this period.
All blades are weighed and grouped by weight. Natural woods vary in density which could cause the fan to
3. If fan wobbles:
wobble even though all blades are weight-matched. The following procedures should eliminate most of the
wobble. Check for wobble after each step.
1. Check that all blade holders are tightened securely to motor.
2. Make sure that canopy and mounting bracket are tightened securely to ceiling joist.
3. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the
weight and possibly result in smoother operation.
1. Check to see that molex connector in the switch housing is connected
4. If light does not work:
2. Check for faulty light bulbs.
3. If light kit will still not operate, contact a qualified electrician for assistance.
If you have difficulty operating your new ceiling fan, it may be the result of incorrect
assembly, installation, or wiring. In some cases, these installation errors may be
mistaken for defects. If you experience any faults, please check this Trouble Shooting
Chart. If a problem cannot be remedied, please consult with your authorized electrician
and do not attempt any electrical repairs yourself.
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