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Check that Enable bidirectional support is selected in Ports sheet of
Check3
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
USB Connection Does Not Work Properly
Check following to make sure your system environment supports Hi-Speed
Check
USB connection.
• The types of USB cables that can be used differ depending on your printer. Check the shape of the USB
•
cable connection of the printer.
What Is USB Cable?
• Does the USB port on your computer support Hi-Speed USB connection?
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•
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
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• Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
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