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DELTA DIAVH-IPC00X100 User Manual
5.3 Trouble Shooting
Common Malfunction
The device is not operating
The external display is black
Incorrect time or date on PC
BIOS setting is correct while
the time and date are not
correct
USB device has no response
Boot device not found
No system disk
can be found when powering
on
Plug and play I/O card, no I/O
card is detected, or I/O card
can be used when used again
Possible Reasons
No power supply
Improper device
operating environment
The display has not
been turned on
Display output jump to
another display output
channel
The display is under
"power saving" mode
The luminance control is
set to "Black"
Power cable or display
cable is not connected
Incorrect BIOS setting
Insufficient backup
battery capacity
USB port is disabled in
BIOS
USB2.0 device is
connected while USB
2.0 is disabled
USB port is not
supported by the
operating system
In booting priority of
the BIOS setting, the
device is not the first
priority or the device is
not include in the
The HDD power cable
booting device
or data cable is not
connected well
System files on the hard
disk are damaged
Poor contact of the slot
Trouble shooting and solution
Please check the power supply and the power
cable/connector
1. Check the environment conditions
2.
Please wait for 12 hours before powering on the
device shipped in cold day.
Turn on the display
Enter OS and use Ctrl+Alt+F1/F2/F3/F4 to change the
display output within VGA/DVI/LVDS/HDMI.
Press any key on the keyboard.
Increase the screen luminance by luminance control.
Please refer to the instructions of the display for
detailed information.
1. Please check whether the power cable & display
cable is correctly connected with the display, the
system unit or the ground port。
2. Contact technique support if the screen remains
black after implementing the above measures.
3. If the display still black, please contact the service
support.
Follow the power-on prompt and press the key to enter
the BIOS setup, adjust the time and date in BIOS
setup.
Replace the battery
Use other USB ports or enable that port.
Enable USB 2.0.
1. Enable USB Legacy Support for the mouse &
keyboard (legacy USB is supported);
2. For other device, appropriate USB drivers are
required.
Modify the booting priority of the device in the Boot
menu of BIOS setting or include that device into the
booting priority
Check whether the power cable and the data cable of
the hard disk (the hard disk shall be installed with
operating system and is bootable) are well connected
Enter the system(usually WinPE system) with a
bootable disk check whether the system in the hard
disk is damaged. Reinstall the system if necessary.
Poor contact is usually caused by frequent installation/
uninstallation of the PCI or ISA card, unstable fixing or
improper dust-proof measures; please remove and
install the card for a few times or use another slot.
Page 19 of 22
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