Vectron POS M4 User Manual
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Vectron POS M4 User Manual

Vectron POS M4 User Manual

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POS M4

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  • Page 1 User manual POS M4...
  • Page 3 YOUR VECTRON DEALER:...

  • Page 4: Table Of Contents

    USER MANUAL POS M4 Contents 1. Notes ....................9 1.1. Target group of this user manual ................9 1.2. Dealer support ........................9 1.3. Scope of delivery POS M4 ..................10 2. Terms, signs and signals..............11 2.1. Safety-related information ..................11 2.1.1. Warning..........................11 2.1.2. Warning symbol ......................11 2.1.3. Signal words ........................12 2.2. Notes ............................12 Notes on safety ................13 3.1. Notes on safety POS M4 and charging stations ..........13 3.2. Security notes Vectron POS M4 Battery ............15 4. Device description ................17 4.1.
  • Page 5 Inserting the battery to the POS M4 ..............34 Operation ..................41 7.1. Switching on and off POS M4 ................41 7.1.1. Switching on POS M4 ....................41 7.1.2. Switching off POS M4 ....................41 7.1.3. Hardware reset ....................... 41 7.2. Idle mode ..........................42 7.2.1. Switching POS M4 to idle mode ................42 7.2.2. Activating POS M4 from idle mode ..............42 7.3. Changing and charging the battery ..............43 7.3.1. Exchanging the battery in the POS M4 .............43 7.3.2. Charging the battery in the charging station..........46 7.3.3. Prolonging the battery service life ..............50 © Vectron Systems AG | Current as of 01/23 | Subject to error and technical modification.
  • Page 6 USER MANUAL POS M4 7.4. MicroSD card ........................51 7.4.1. Inserting the MicroSD card ..................51 7.4.2. Removing the MicroSD card ..................52 7.5. WLAN (Wireless Local Area Network) ..............52 7.6. Bluetooth ..........................54 7.7. Scanners ..........................54 8. Service and maintenance .............. 55 8.1. Cleaning ..........................55 8.1.1. Cleaning the contacts ....................55 8.2. Contacting the customer service .................56 Errors, possible reasons and troubleshooting ......57 9.1.
  • Page 7 14. Other Vectron products ..............69 14.1. Stationary Vectron POS systems .................69 14.1.1. Vectron POS 7 .........................70 14.1.2. Vectron POS 7 Mini ......................71 14.1.3. Vectron POS Touch 14 Wide ..................72 14.1.4. Vectron POS Touch 15 II ....................73 14.2. Software ..........................74 14.2.1. Vectron POS Android App..................74 14.2.2. Vectron MobileApp.......................75 14.2.3. Vectron Commander ....................76 14.2.4. Vectron Journal Tool....................77 14.2.5. Vectron POS PC ......................77 14.2.6. Digital Cloud Services ....................77 © Vectron Systems AG | Current as of 01/23 | Subject to error and technical modification.
  • Page 8 USER MANUAL POS M4...

  • Page 9: Notes

    1. Notes This user manual is part of the Vectron POS M4 and the POS M4 Dual charging station, referred to as charging station in the following. Please read the whole document and in particular the chapter "Notes on safety" before working with the product. Keep the document so that it is available for all users at any time. Always enclose the required documents when forwarding the product to others. 1.1. Target group of this user manual End users of the Vectron POS M4 and Vectron specialist retailers. 1.2. Dealer support Your Vectron specialist retailer has programmed the POS M4 for you and is your contact partner for questions concerning the programming. If necessary, he will be glad to support you during initial start-up and will train you in using your POS system. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 10: Scope Of Delivery Pos M4

    USER MANUAL POS M4 1.3. Scope of delivery POS M4 Vectron POS M4 Standard shipment Vectron POS M4 POS system Hand strap Power supply with cable POS M4 Battery Security and installation instructions Optional accessories Dual charging station for a Vectron POS M4 POS system and an additional battery POS M4 Battery Leather holster Belt Safety strap Stylus PCT...

  • Page 11: Terms, Signs And Signals

    2. Terms, signs and signals 2.1. Safety-related information These instructions contain introductory safety information and specific warnings for your POS system Vectron POS M4. 2.1.1. Warning A SIGNAL WORD Type and source of danger Consequence of non-compliance A Averting of a danger 2.1.2. Warning symbol Warning Meaning symbol Warning symbols for instructions warning of injuries. General warning symbol. Special warning symbol for hazards due to crushing. Special warning symbol for hazards due to electric shock. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 12: Signal Words

    USER MANUAL POS M4 2.1.3. Signal words Signal word Meaning The signal word "DANGER" indicates a danger with high risk, which will A DANGER result in death or severe injury if it is not avoided. The signal word "WARNING" indicates a danger with medium risk, which A WARNING could result in death or severe injury if it is not avoided. The signal word "CAUTION" indicates a danger with low risk, which could A CAUTION result in minor injuries if it is not avoided. The signal word "NOTICE" indicates a danger which could result in A NOTICE material damage if it is not avoided. 2.2. Notes This sign refers to information that can be helpful when operating your POS M4.

  • Page 13: Notes On Safety

    3. Notes on safety 3.1. Notes on safety POS M4 and charging stations A DANGER Deadly shock caused by damaged POS system components A Disconnect the mains cable from the power grid in case of damage. A Contact your Vectron specialist retailer if POS system components are damaged. A WARNING Eye damage due to laser beams A Never deliberately look into the beam. A Consciously close your eyes and turn your head away when the laser beam hits your eye. A Never point the laser beam at other people. A CAUTION Risk of stumbling and damaging the POS system components by device cables lying unprotected in the room.
  • Page 14 USER MANUAL POS M4 A NOTICE Malfunctions caused by faulty programming A Only change the programming when your are absolutely sure of the effects this will have. A Protect the programming and program functions by means of passwords. A Your Vectron specialist retailer will support you should you have questions on program- ming or will program the POS system according to your requirements. Damage of touch screen caused by unsuitable objects A Please touch the screen exclusively with fingers or the provided stylus. Burn-in effect through static image content Static image content allows shadow images to remain permanently visible on the display. A Configure the screen saver. A Your Vectron specialist retailer will support you should you have questions on program- ming or will program the POS system according to your requirements.

  • Page 15: Security Notes Vectron Pos M4 Battery

    Danger from flammable and/or corrosive solutions and lithium salts Lithium polymer batteries contain combustible and/or corrosive solutions and lithium salts. In the event of leakage, these may cause irritation to the skin, eyes and mucous membra- nes. Danger from escaping vapours In the case of defective or damaged lithium polymer batteries, escaping vapours can pose a health hazard. A CAUTION Danger of explosion A Use exclusively original Vectron POS M4 battery. A Do not short-circuit the contacts. Battery defect due to incorrect charging A Load the battery exclusively in the in the designated Vectron POS M4 charging station. A For the POS M4 charging station use exclusively the original power supply. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 16 USER MANUAL POS M4 A CAUTION Battery defect due to incorrect handling A Do not expose the battery to extreme heat, open fire, strong mechanical shocks, vibrati- on, water or caustic liquids. A Never open the battery housing (no demounting, modification, deforming). A Avoid operation under unfavourable environmental conditions (e.g. too low or too high temperatures, too high humidity, flammable gases, dust, vapours, solvents). Battery defect due to damaged battery A If the battery is obviously damaged, do not use it again and replace it immediately.

  • Page 17: Device Description

    4. Device description 4.1. Intended use X The POS M4 is a mobile POS system for the handling of orders and payments. X The POS M4 may be used under ambient conditions as defined in chapter 5 “Technical data” on page 29. X Operate the charging station exclusively in closed rooms under ambient condi- tions as defined in chapter 5.3 “POS M4 Charging station” on page 31. X To operate the POS M4 use exclusively Vectron-original accessories or Vectron Systems AG-approved accessories. X The Vectron Systems AG does not accept liability for damages or injuries resulting from improper use. X use.Please observe the regulations of the professional organizations. X The operating company of the POS M4 is responsible for saving and backup of data that was created with the POS M4. X The operating company of the POS M4 is responsible for processing the data in accordance with the legal demands. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 18: Pos System

    USER MANUAL POS M4 4.2. POS system 4.2.1. Front view Fig. 1: Front view POS M4 Pos. Designation Description Loudspeaker The loudspeaker is suited for acoustic output of hints and warnings. Status LED The status LED shows the operating status. On/off switch Switching the POS system on and off. Scanner key Starts the scan function. Function key A function can be assigned to the key. Display with Screen with touch-sensitive surface for data input. touch screen Menu keys Menu keys for various control commands. Camera Front camera with 2 MP resolution.

  • Page 19: Rear View

    4.2.2. Rear view Fig. 2: Rear view POS M4 Pos. Designation Description Scanners Scans suitable bar codes. Earphone Connection for an earphone connection Scanner key Starts the scan function. Volume control You can increase the volume (top) or reduce it (bottom). Battery The battery compartment lid closes the housing of the POS M4 compartment lid waterproof. An antenna for an RFID/NFC card reader is integ- rated in the battery compartment lid (use is not yet possible). Battery compart- Mechanism to close the battery compartment lid. ment lid locking USB-C-socket For connection of data or charging cable. Hand strap The hand strap guarantees that the terminal can be held safely. Camera Rear camera with 13 MP resolution. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 20: Battery Compartment

    USER MANUAL POS M4 4.2.3. Battery compartment Fig. 3: Battery compartment POS M4 Pos. Designation Description MicroSD card Here you can insert a MicroSD card for data update or program reader update. Nano-SIM- Here you can insert a nano SIM card to make phone calls and card reader use mobile data transfer (use not yet possible at present). PSAM card reader Here you can insert up to two PSAM (smartcard) cards (use not yet possible at present). Charging contacts The battery is inserted correctly when the contacts apply here. Label The label contains the product designation and the serial number of the POS M4. Charging contacts Contacts for charging the POS M4 in the charging station.

  • Page 21: Charge State

    4.2.4. Charge state If the battery is low, the Vectron POS Android App shows the message "battery charge <= 10%". A short warning tone sounds and a message appears to charge the POS M4. If the charge continues to drop, another audible warning will sound and messages will appear prompting you to back up your data, as the terminal will shut down shortly. After the message "Charge of the battery <= 2%" the POS software is automatically shut down. If an attempt is made to start the POS Android App anyway, the message "Automatic shutdown. Battery low. Please recharge." This message can only be confirmed with "EXIT". If the POS Android app is in the background, the messages are not displayed until the POS software is brought to the foreground. If the POS Android App is started while the battery charge is 10% or lower, the messages will be issued immediately. The operating system displays the battery's state of charge in the header with a small battery symbol. In the settings of the operating system, the display of the state of charge can additionally be activated in the form of a percentage value. The battery's health status is also visible there. If desired, your specialist retailer will configure this according to your request. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 22: Status Led

    USER MANUAL POS M4 4.2.5. Status LED Above the display, on the right side of the POS M4 there is a status LED. X If the status LED of the POS M4 is red, the battery is being charged. X If the status LED of the POS M4 is green, the battery is fully charged. 4.2.6. Acoustic signaller The POS M4 has an installed loudspeaker. It is suited for acoustic output of hints and warnings. 4.2.7. Vibration motor The integrated vibration motor serves for almost silent signalling. 4.2.8. Tilt sensor An integrated tilt sensor recognizes changes of the horizontal position. With respective programming the screen will rotate by 180° when tilting the display downwards. You can program the POS M4 so that it switches to a different layout format for a clearer display. You can thus show your customers the invoice items for example.

  • Page 23: Wireless Lan (Wlan)

    4.2.9. Wireless LAN (WLAN) The POS M4 has a WLAN module for wireless network communication. Your Vectron specialist retailer will support you with the WLAN installation and programming of required functions. (see also in chapter 7.5 “WLAN (Wireless Local Area Network)” on page 52). 4.2.10. Bluetooth The integrated Bluetooth radio module serves for communication with peripherals. Via this radio connection the POS M4 can contact printers for example. Your Vectron specialist retailer will support you with the Bluetooth installation and programming of required functions. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 24: Charging Station

    USER MANUAL POS M4 4.2.11. Charging station When the POS M4 is in the charging station, the battery inserted in the terminal is being charged. In addition, you can insert a second battery indiviudally or parallel and charge it. Fig. 4: Charging station top view Pos. Designation Description Charging station The inserted battery is charged via the charging station contacts for contacts for the Vectron POS M4 battery. battery Battery Compartment for the Vectron POS M4 battery. compartment Terminal holder Slot for the POS M4. Charging station The inserted battery is charged via the charging station contacts for contacts of the POS M4. terminal Status LED Display of different charging status.
  • Page 25 Fig. 5: Charging station bottom view Pos. Designation Description Power connection Connector for power supply plug. Label Technical data and the serial number of the charging station are printed on the label. Cable lead The power cable is placed through this opening in the housing. 4.2.11.1. Status LED The status LED indicate the availability of the charging station or the charging state of the inserted battery. If the battery is charged in the POS M4, the charging status is shown via the status LED of the POS M4. X If the charging station status LED is white, the charging station is ready for operation (a battery is not inserted). X If the charging station status LED is red, the inserted battery is being charged. X If the charging station status LED is green, the inserted battery is fully charged. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 26: Dimensions (In Mm And Inch - W X H X D)

    USER MANUAL POS M4 4.2.12. Dimensions (in mm and inch - W x H x D) Fig. 6: Vectron POS M4 Fig. 7: Charging station 74.6 x 154.4 x 17.1 mm (2.9 x 60.8 x 6.7 inch) 110 x 100 x 156 mm (4.3 x 3.9 x 6.1 inch) Fig. 8: Total height POS M4 in charging station - 110 x 196 x 156 mm (4.3 x 7.7 x 6.1 inch)

  • Page 27: Power Supply Of Charging Station And Battery

    4.3. Power supply of charging station and battery 4.3.1. Power supply POS M4 Dual charging station Fig. 9: Power supply POS M4 Dual charging station Pos. Designation Description Power cable Power supply plug The power supply plug is put into the power connector of the charging station. Safety plug The safety plug is put into a socket. Label Technical data of the power supply POS M4 Dual charging station is printed on the label. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 28: Pos M4 Battery

    USER MANUAL POS M4 4.3.2. POS M4 Battery Fig. 10: POS M4 Battery Pos. Designation Description Grip At the grip you can take the battery out of the POS M4. Label Technical data and the serial number of the POS M4 battery are printed on the label. Battery contacts Via the battery contacts you charge the battery or supply the POS system with power. 4.4. POS software The functions that you can use with the installed POS software depended on the app, the used software version and the programming. Your Vectron specialist retailer will support you should you have questions on programming or will program the POS system according to your requirements.

  • Page 29: Technical Data

    5. Technical data 5.1. POS M4 POS system Technical data of the Vectron POS M4 POS system Display diagonal 140 mm (5.5") Display type TFT-LCD Display lighting Display size (active) 124 x 62 mm Display resolution 1440 x 720 Pixel Input Capacitive multi touch screen Housing two parts plastic (IP 65) Processor ARM Cortex-A53 Quad-Core Processor; 2,0 GHz Main memory 3 GB RAM Mass storage 32 GB ROM...

  • Page 30: Pos M4 Battery

    USER MANUAL POS M4 Technical data of the Vectron POS M4 POS system Operation: -20 °C to +55 °C humidity: 5 to 95 %, non condensing Dimensions (W x H x D) 74.6 x 154.4 x 17.1 mm Weight 245 g Certified CE, UKCA Warranty period 12 months warranty Use not yet possible. Use with Vectron POS Android App not yet possible. 5.2. POS M4 Battery Technical data of POS M4 battery Type Lithium-polymer battery...

  • Page 31: Pos M4 Charging Station

    5.3. POS M4 Charging station Technical data of the POS M4 charging station Input voltage 12 V DC Power consumption max. 24 W Dimensions 110 x 100 x 156 mm Weight 536 g (incl. power supply) 5.4. POS M4 Power supply unit Technical data of the power supply Type USB- wall power supply Input voltage 110 - 240 V AC Output voltage 5 V DC Output current max. 2,0 A Output power max. 10 W...

  • Page 32: Start-Up

    USER MANUAL POS M4 6. Start-up Your Vectron specialist retailer has programmed the POS M4 for you. If necessary, he will be glad to support you during initial start-up and will train you in using your POS system. 6.1. Setting up the charging station 6.1.1. Selecting the set-up site X Place the charging station in a well-ventilated room with a temperature between 0 and 35°C. X The devices must not be covered during operation. X Select the setup site so that the devices are not exposed to direct sunlight. X Place the devices on a stable, even surface with sufficient space. X Make sure that no liquids can flow over the devices or the mains cable. X Route the cables so that they are not subjected to tension. X Route the cables in such a way that nobody can trip over them.

  • Page 33: Connecting The Charging Station To The Power Supply

    6.1.2. Connecting the charging station to the power supply A NOTICE Damage of POS system components caused by excessively high voltages or currents A For the POS M4 charging station use exclusively the original power supply. A Use an earthed socket to which alternating current between 110 and 240 volts is connec- ted. A Use power sources which are protected with a residual-current circuit breaker. X Put the power supply plug into the power connector of the charging station. Fig. 11: Power connector of charging station Pos. Designation Description Power connection Connector for the device plug of the power supply unit. X Insert the power supply to a socket. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 34: Inserting The Battery To The Pos M4

    USER MANUAL POS M4 6.2. Inserting the battery to the POS M4 A Charge the battery at an ambient temperature between 5 and 35°C. A Use the battery at an ambient temperature between -20 and +60°C. A The recommended storage temperature is approx. 15°C. In order to avoid deep discharge, the battery must not be stored for longer than three months without being recharged in the meantime. Prior to starting the POS M4 you have to charge the battery completely as described in in chapter 7.3.2 “Charging the battery in the charging station” on page A NOTICE Damage of POS M4 caused by unsuitable battery A Use exclusively a POS M4 battery. Your Vectron specialist retailer has programmed the POS M4 for you. If necessary, he will be glad to support you during initial start-up and will train you in using your POS system. X Loosen or detach the hand strap.
  • Page 35 X You open the battery compartment by flipping up the metal tab of the battery compartment cover latch. Fig. 12: Opening the locking of the battery compartment lid © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 36 USER MANUAL POS M4 X Turn the locking of the battery compartment lid by 90 degrees anti-clockwise Fig. 13: Opening the locking of the battery compartment lid...
  • Page 37 X Fold up the battery compartment lid. Fig. 14: Opening the battery compartment lid © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 38 USER MANUAL POS M4 X Remove the battery compartment lid and put it aside. Fig. 15: Battery compartment lid removed...
  • Page 39 X Insert the battery to the compartment, contacts to the front. Fig. 16: Inserting the battery © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 40 USER MANUAL POS M4 X Press down the battery. Fig. 17: Inserted battery X Place the battery lid on the battery compartment as shown in Figure 14. X Fold down the battery lid. X Lock the battery lid by rotating the metal latch bar 90 degrees clockwise and pressing down. X Retighten the hand strap if you removed it previously.

  • Page 41: Operation

    7. Operation 7.1. Switching on and off POS M4 7.1.1. Switching on POS M4 If the POS M4 was started as described in chapter 6 “Start-up” on page 32 you can switch on the POS M4. X Press and hold the on/off button briefly until you feel a vibration. X Unlock the input field with a swipe gesture. X Click on the Vectron icon to start the POS software. 7.1.2. Switching off POS M4 X Exit the POS software. X Hold down the on/off button for about two seconds until the "Reboot" and "Power off" selection boxes appear. You can now either reboot or switch off the POS M4. 7.1.3. Hardware reset A NOTICE Data loss through hardware reset Since the system is not shut down properly with a hardware reset, this can cause data loss. A Only use the hardware reset when the system cannot be shut down.

  • Page 42: Idle Mode

    USER MANUAL POS M4 7.2. Idle mode 7.2.1. Switching POS M4 to idle mode Power consumption of the POS M4 is reduced in idle mode because the screen is switched off. X Shortly press the on-/off key. 7.2.2. Activating POS M4 from idle mode X Shortly press the on-/off key. X Unlock the input field with a swipe gesture. The POS M4 is ready again for operation.

  • Page 43: Changing And Charging The Battery

    7.3. Changing and charging the battery A Charge the battery at an ambient temperature between 5 and 35°C. A Use the battery at an ambient temperature between -20 and +60°C. A The recommended storage temperature is approx. 15°C. In order to avoid deep discharge, the battery must not be stored for longer than three months without being recharged in the meantime. 7.3.1. Exchanging the battery in the POS M4 A NOTICE Damage of POS M4 caused by unsuitable battery A Use exclusively a POS M4 battery. X Switch off the POS M4 as described in chapter 7.1.2 “Switching off POS M4” on page 41 . X Open the battery compartment lid as described in chapter 6.2 “Inserting the battery to the POS M4” on page 34. X Remove the battery compartment lid and put it aside. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 44 USER MANUAL POS M4 Fig. 18: Battery compartment lid removed...
  • Page 45 X At the bottom of the battery housing you find a grip (see in chapter 4.3.2 “POS M4 Battery” on page 28). Take the grip and pull the battery to the top. Fig. 19: Pulling the battery to the top X Remove the battery. X Insert the new battery to the compartment. X Press down the battery. X Place the battery lid on the battery compartment as shown in figure 14. X Fold down the lid. X Lock the battery lid by rotating the metal latch bar 90 degrees clockwise and pressing down. X Retighten the hand strap if you removed it previously. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 46: Charging The Battery In The Charging Station

    USER MANUAL POS M4 7.3.2. Charging the battery in the charging station The POS M4 displays as described in chapter 4.2.4 “Charge state” on page 21 when the capacity of the inserted battery is too low. Observe the information in chapter 7.3.3 “Prolonging the battery service life” on page 50. A NOTICE Damage caused by excessively high voltages or currents A Use the power supply POS M4 dual charging station for the charging station. A Use an earthed socket to which alternating current between 110 and 240 volts is connec- ted. A Use power sources which are protected with a residual-current circuit breaker. Damage of battery charging station caused by unsuitable battery A Use exclusively POS M4 batteries.
  • Page 47 7.3.2.1. Charging the battery in POS M4 X Put the POS M4 into the slot of the charging station. Fig. 20: POS M4 in charging station. Pos. Designation Description Status LED battery Indicates the charging state of the inserted battery. Status LED POS M4 Indicates the charging state of the battery in the POS X If the status LED of the POS M4 lights up, the battery is being charged. As long as the charging device is connected no warning will be issued. If the charger is disconnected while the battery charge is still in the critical range, a corresponding warning message appears immediately. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 48 USER MANUAL POS M4 7.3.2.2. Charging a single battery in the charging station X Insert the battery to the compartment of the charging station, contacts to the front. Fig. 21: Inserting the battery to the charging station...
  • Page 49 X Press down the battery. Fig. 22: Charging station with inserted battery X If the status LED of the charging station is red, the battery is being charged. As soon as the status LED is green, the battery is fully charged. Out of a temperature range of ca. 5° to 40° C the charging station will interrupt the charging. The display shows a warning. The charging will be continued automatically when the temperature is adjusted. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 50: Prolonging The Battery Service Life

    USER MANUAL POS M4 7.3.3. Prolonging the battery service life The battery is a chargeable lithium-polymer battery. If the battery capacity is below a defined minimum value, the spare capacity is indicated on every start of the POS system. If the spare capacity is exhausted as well, the POS system is shut down after a respective warning. A Run-down or faulty batteries cannot be repaired. A Please dispose of run-down or faulty batteries properly. Tips for a long battery service life: X Use the batteries until the POS M4 signals the discharge. This is done either by fading in "Charge battery" or when the bar for charge indication turns red. X The battery technology used has an optimum service life when the charge level fluctuates between 20 and 80%. X Batteries that are not used for a longer period of time (circa 2 - 3 months) should be charged to 40-50%. For this purose, the discharged battery needs to be charged for about 40 minutes. Afterwards, do not store the battery in the charging station.

  • Page 51: Microsd Card

    7.4. MicroSD card The POS M4 has an installed MicroSD card slot. You can use a MicroSD card e.g. for loading a backup or an update or for storing a backup. 7.4.1. Inserting the MicroSD card Proceed as follows to insert a MicroSD card to the card reader: X Remove the battery as described in chapter 7.3.1 “Exchanging the battery in the POS M4” on page 43. X Take the MicroSD card so that the contacts are on the bottom. X Slide the MicroSD card into the card reader, chip first, as far as it will go. Fig. 23: MicroSD card inserted X Insert the battery and close the POS M4 as described in chapter 7.3.1 “Exchanging the battery in the POS M4” on page 43 . © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 52: Removing The Microsd Card

    USER MANUAL POS M4 7.4.2. Removing the MicroSD card X Remove the battery as described in chapter 7.3.1 “Exchanging the battery in the POS M4” on page 43. X Take the MicroSD card out of the card reader. X Insert the battery and close the POS M4 as described in chapter 6.2 “Inserting the battery to the POS M4” on page 34. 7.5. WLAN (Wireless Local Area Network) The POS M4 has a WLAN module for wireless network communication. The WLAN is installed in the operating system. Your Vectron specialist retailer will support you with the WLAN installation and programming of required functions. In an ECR network the same POS software version has to be installed on all the POS systems. The POS M4 supports the safety standards WEP and WPA2 for data encryption. A NOTICE External access to your data. A Make sure that your WLAN has switched on the latest available encryption standard (WPA2). For the wireless connection to other network devices you can program two operation modes: X In ad-hoc mode, the POS M4 establishes a direct connection to another device, e.g. a printer with WLAN module. WLAN modules are available as accessories.
  • Page 53 The POS M4 can communicate alternately with 16 access points within a WLAN. It independently selects the access point with the strongest radio signal. The network name, the co-called SSID of the access points, must not be hidden, since otherwise the POS M4 cannot establish communication. We recommend positioning access points at least two metres above the ground. The access points antennas must be adjusted in such a way that they can receive radio signals of the POS M4 from the complete radius of the operator. The range of the integrated WLAN module is ca. 50 metres in closed rooms and ca. 150 metres outdoor. Obstacles reduce the range or can interrupt the connection. The POS M4 re-establishes radio connection when returning to the WLAN radio network and transmits the buffered data. By means of the Vectron Commander you can retrieve booking data via the WLAN connection and update the Vectron POS software. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 54: Bluetooth

    USER MANUAL POS M4 7.6. Bluetooth Your Vectron specialist retailer will support you with the Bluetooth installation and programming of required functions. The integrated Bluetooth radio module serves for communication with peripherals via short distance. Via this radio connection the POS M4 can contact printers, scanners etc. that are equipped with Bluetooth technology. The range of this connection is about five metres. Obstacles reduce the range or can interrupt the connection. 7.7. Scanners On first installation, the POS M4 automatically loads the settings that are required for the function. Your Vectron specialist retailer will support you with the required adjustment of configuration and programming of required functions.

  • Page 55: Service And Maintenance

    8. Service and maintenance 8.1. Cleaning A DANGER Deadly shock caused by liquid entry. A Do not open Vectron POS M4 charging station and power supply. A Switch off the POS M4 and the charging station prior to cleaning as described in chapter 10 “Shutdown” on page 61. A CAUTION Aggressive cleansers can damage the housing surface. A Do not use any scouring or dissolving agents for cleaning. A If necessary clean the housing surface with a smooth, lint-free cloth. In case of strong contamination you can dampen the cloth with water or with a mild, residue-free clean- ser. 8.1.1. Cleaning the contacts Corroded and soiled contacts impede the current flow and can lead to prolonged charging times and reduced charging capacity. Clean the contacts of the POS M4, charging station and batteries regularly with a spirit-soaked cotton bud and without applying pressure.

  • Page 56: Contacting The Customer Service

    USER MANUAL POS M4 8.2. Contacting the customer service Your Vectron dealer will answer your questions concerning the POS M4 and peripherals and will support you with configuration and operation. A DANGER Deadly shock caused by improper repairs. A Some components can contain high residual voltages which discharge when touched. A Contact your Vectron specialist retailer if POS system components are damaged.

  • Page 57: Errors, Possible Reasons And Troubleshooting

    9.1. POS M4 Errors Possible reasons Troubleshooting The POS M4 cannot No battery inserted in the Insert a battery to the be switched on. compartment of the POS M4. compartment of the POS M4 as described in chapter 6.2 “Inserting the battery to the POS M4” on page 34. The battery is not charged. Charge a battery as described in chapter 7.3.2 “Charging the battery in the charging station” on page 46. The Vectron POS software is Switch off and on the POS M4 malfunctioning. as described in chapter 7.1 “Switching on and off POS M4” on page 41. The On/Off key is damaged. Please contact your Vectron dealer. The POS M4 is damaged. Please contact your Vectron dealer. The battery is damaged. Please contact your Vectron dealer. The POS M4 does The POS M4 is switched off or Press the On/Off key as not react to your described in chapter 7.1.1...
  • Page 58 USER MANUAL POS M4 Errors Possible reasons Troubleshooting The Vectron POS software is Switch off and on the POS M4 malfunctioning. as described in chapter 7.1 “Switching on and off POS M4” on page 41. Programming and configuration Please contact your Vectron of the POS M4 are faulty. dealer. The touch screen is damaged. Please contact your Vectron dealer. The POS M4 is damaged. Please contact your Vectron dealer. The battery is damaged. Please contact your Vectron dealer. The POS M4 does The POS M4 is switched off or Press the On/Off key as not display anything. described in chapter 7.1.1 “Switching on POS M4” on page No battery inserted in the Insert a battery to the compartment of the POS M4. compartment of the POS M4 as described in chapter 6.2 “Inserting the battery to the POS M4” on page 34.
  • Page 59 Errors Possible reasons Troubleshooting The POS M4 The touch screen is damaged. Please contact your Vectron processes other dealer. entries than those made on the touch screen. The battery is The battery is not charged Discharge the battery discharged after a completely. completely. Charge the battery short time. completely as described in chapter 7.3.2 “Charging the battery in the charging station” on page 46. The POS M4 does Obstacles interrupt the Remove the obstacles. not send data to the connection to the access point. access point. The access point is switched off. Switch on the access point. The POS M4 is out of the radio Bring the POS M4 to radio signal signal range. range or expand the range of your WLAN. Contact your Vectron dealer. Faulty configuration of the Please contact your Vectron access point.

  • Page 60: Charging Station

    USER MANUAL POS M4 9.2. Charging station Errors Possible reasons Troubleshooting The battery is not The saftey plug of the power Insert the safety plug of the charged when the suupply POS M4 dual charging power supply to a voltage- POS M4 incl. battery station is not put into a voltage- carrying outlet. or the single battery carrying outlet. is in the charging The power supply plug is not put Put the power supply plug into station. into the power connector of the the power connector of the charging station. charging station. The charging contacts of the Put the POS M4 into the POS M4 do not contact those of charging station so that the the charging station. charging contacts touch each other. Clean the charging contacts as described in chapter 8.1.1 “Cleaning the contacts” on page The temperature of the battery...

  • Page 61: Shutdown

    Damage of battery cells caused by total discharge A Check the charging state of the stored batteries by means of the display on the POS M4. A Charge the batteries for 40-50 percent after six months at the latest. Shut down the POS M4 and the charging station if you do not use it for a longer time. 10.1. Shutting down the POS M4 X Switch off the POS M4 as described in chapter 7.1.2 “Switching off POS M4” on page 41. X Remove the battery as described in chapter 7.3.1 “Exchanging the battery in the POS M4” on page 43 . X Pack the POS POS M4 and the battery in the original packaging. X Store the POS M4 in a room where the temperature is -20 to 70 °C and air humidity between10 and 80 percent. X Store the battery in a room where the temperature is -20 to 60 °C and air humidity between 45 and 85 percent. The optimum storage temperature for the battery is 20 to 25°C. 10.2. Switching off the charging station X Unplug the power supply plug from the wall outlet. X Unplug the device plug from the wall outlet. X Pack the charging station and power supply in the original packaging. X Store the charging station and AC adapter in a room where the temperature is between -40 and 70 °C (-40 and 158 °F) and the humidity is between 5 and 95 percent (non-condensing). © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 62: Disposal

    11. Disposal Directive 2012/19/EU (WEEE) Waste electric and electronic equipment must not be disposed of together with domestic waste. Vectron Systems AG takes back waste electric and electronic equipment that has been used for commercial purposes and that was produced by or on behalf of the company. The company disposes of the waste electric and electronic equipment properly. The legal take-back obligation applies for devices that were put on the market after 13 August 2005. In addition, Vectron Systems AG extends this obligation to all devices that were put on the market since 1 January 2004. Please send back waste electric and electronic equipment that was produced by or on behalf of Vectron Systems AG as well as their acces- sories in the original packaging, marked "Waste electric and electronic equipment" franco domicile to Vectron Systems AG. WEEE reg. no. DE 91733199 Notes on disposal of batteries Vectron POS M4 Batteries partly contain environmentally harmful as well as valuable raw materials that are recycled. Therefore, batteries must not be disposed off via household rubbish. All consumers are legally obliged to bring batteries to a suitable collection point, e.g. public disposal points. Lithium batteries must never be stored or transported unprotected in loose bulk to prevent short circuits and associated heating. Suitable countermeasures are, for example, masking the poles or placing the batteries in the original packaging or in a plastic bag.

  • Page 63: Ec/Eu Declaration Of Conformity

    12. EC/EU Declaration of Conformity Fig. 24: Declaration of Conformity of manufacturer - POS system © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.
  • Page 64 USER MANUAL POS M4 Fig. 25: Declaration of Conformity of manufacturer - charging station...

  • Page 65: Accessories

    13. Accessories At this point we would like to inform you about the accessories you can purchase for the POS M4. For more information and the technical data for accessories please see the website at www.vectron.de. For questions concerning our products please contact your Vectron dealer. 13.1. POS M4 Dual charging station When the POS M4 is in the charging station, the battery inserted in the terminal is being charged. In addition, you can insert a second battery indiviudally or parallel and charge it. Fig. 26: POS M4 Dual charging station © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 66: Pos M4 Battery

    USER MANUAL POS M4 13.2. POS M4 Battery You can buy more batteries in addition to the one supplied with the POS M4. Fig. 27: POS M4 Battery 13.3. Stylus PCT The stylus serves for entering data via the touch screen of the POS M4. Fig. 28: Stylus PTCT...

  • Page 67: Leather Holster

    13.4. Leather holster To protect the POS M4 when in use we recommend a special leather holster. This holster can be attached to a suitable belt and allows carrying the POS M4 conveni- ently at the hip. The hoster is made of robust calf leather. The metal lug at the side serves for attaching a safety strap. Fig. 29: Leather holster © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 68: Belt

    USER MANUAL POS M4 13.5. Belt You can attach the leather holster to the belt. The belt and allows carrying the POS M4 conveniently at the hip. Fig. 30: Belt 13.6. Safety strap A NOTICE Damage of the POS M4 housing. You can scratch the housing of the POS M4 irreparably when touching it. A Do not use any metal safety straps. The safety strap prevents the POS M4 from falling down. Fig. 31: Safety strap...

  • Page 69: Other Vectron Products

    14. Other Vectron products Here we would like to inform you about additional Vectron products. For more information and the technical data for Vectron products please see the website at www.vectron.de. For questions concerning our products please contact your Vectron specialist retailer. 14.1. Stationary Vectron POS systems Stationary Vectron POS systems with fast and reliable Vectron hardware are perfectly suited to single station use. Their special server attribute also allows data exchange with other stationary and mobile Vectron POS systems. The large product range provides the ideal Vectron POS system. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 70: Vectron Pos 7

    USER MANUAL POS M4 14.1.1. Vectron POS 7 The Vectron POS 7 has a 396 mm screen (15.6"). Data is entered via touch screen. The Vectron POS 7 is available as stand and VESA variant. Fig. 32: Vectron POS 7 stand Fig. 33: Vectron POS 7 VESA...

  • Page 71: Vectron Pos 7 Mini

    14.1.2. Vectron POS 7 Mini The Vectron POS 7 Mini has a 295 mm screen (11.6"). Data is entered via touch screen. The Vectron POS 7 Mini is available as stand and VESA variant. Fig. 34: Vectron POS 7 Mini stand Fig. 35: Vectron POS 7 Mini VESA © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 72: Vectron Pos Touch 14 Wide

    USER MANUAL POS M4 14.1.3. Vectron POS Touch 14 Wide The Vectron POS Touch 14 Wide has a 358 mm screen (14.1"). Data is entered via touch screen. Fig. 36: Vectron POS Touch 14 Wide...

  • Page 73: Vectron Pos Touch 15 Ii

    14.1.4. Vectron POS Touch 15 II The Vectron POS Touch 15 II has a 381 mm screen (15"). Data is entered via touch screen. Fig. 37: Vectron POS Touch 15 II © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 74: Software

    USER MANUAL POS M4 14.2. Software 14.2.1. Vectron POS Android App The Vectron POS Android App is fully-fledged Vectron POS software, which you can download in our service section and install on the Vectron POS M4 as *.apk file. Fig. 38: Vectron POS Android App...

  • Page 75: Vectron Mobileapp

    14.2.2. Vectron MobileApp The POS app for hospitality professionals is so easy to operate that you will be familiar with all the functions within minutes. At the same time the app provides you all the comfort you require for mobile cashing. Fig. 39: Vectron MobileApp © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

  • Page 76: Vectron Commander

    USER MANUAL POS M4 14.2.3. Vectron Commander The Vectron Commander is the communication- and evaluation software for Vectron POS systems. You can use the software on computers with operating system Microsoft® Windows®. With the Vectron Commander you can retrieve, evaluate and manage the data of the Vectron POS systems. The software helps you get an overview on sales, order, and the working times of your staff. Data can be sent to and received from several POS systems simultaneously. The Vectron Commander has an integrated user rights management, which serves for assigning every user individual rights. The Vectron POS Anywhere function enables you to connect via network or modem to POS sytems and control them remotely and to monitor operating procedures. The Vectron Commander can be used as interface between external like e.g. ERP systems and Vectron POS systems.

  • Page 77: Vectron Journal Tool

    14.2.4. Vectron Journal Tool The Vectron Journal Tool is a tool for evaluating, archiving and analyzing the POS system journal data that was read out by means of the Vectron Commander. Companies of all trades profit in the same way from the numerous functions. All the sales transactions and activities are displayed in detail; suspicious receipts are filtered. The tool detects and displays the respective transactions for each receipt (e.g. temporary invoice, split receipt, invoice). You can install the software on commercial PCs, using a Microsoft-SQL database. 14.2.5. Vectron POS PC Vectron POS PC is software that you can use on computers with operating system Microsoft® Windows®. You can use the software in addition to the usual Windows applications like e-mail-, office- and ERP applications. The Vectron POS PC software is compatible to all mobile and stationary Vectron POS systems, Vectron Commander and the Vectron Journal Tool. 14.2.6. Digital Cloud Services Digital Cloud Services are offered under the brand names myVectron and bonVito. The spectrum ranges from loyalty and payment functions to online reservations and online reporting. All the services are directly connected to the POS system. © Vectron Systems AG | current as of 01/23 | Alterations and errors excepted.

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