Saeco Royal BLACK Operation And Maintenance Manual page 63

11.2 Problems - Causes - Solutions
The following table indicates the possible error or alarm causes which may lead to a partial or total shutdown of
the appliance.
Error code
E01 Error 01:
GRINDER_FAIL
GRINDER LOCKED
It indicates that there is a grinder failure.
Coffee grinder broken or not working properly.
E03 Error 03:
BU_FWD_FAIL
BREWING UNIT LOCKED IN WORK POSITION
It indicates that the brewing unit failed to reach the WORK position.
E04 Error 04:
BU_RWD_FAIL
BREWING UNIT LOCKED IN HOME POSITION
It indicates that the brewing unit failed to reach the HOME position.
E05 Error 05:
CIRCUIT_CLOGGED_FAIL
HYDRAULIC CIRCUIT REFILL FAILED
Indicates a fault regarding the water circuit for hot water/coffee:
the pump fails to refill the hydraulic circuit.
E06 Error 06:
DC_VALVE_FAIL
DC VALVE SHORT CIRCUIT
It indicates the solenoid valve short circuit
E07 Error 07:
DOSER_FAIL
BATCHER MICROSWITCH BLOCKED
It indicates that the batcher microswitch is blocked or not working properly
To restore machine operation, try handling the powder adjusting lever 2/3 times, then switch the
machine off and on and try brewing coffee.
Contact the assistance service if the problem is not solved.
E10 Error 10:
HEATER_SHORT_CIRCUIT_TEMP_SENSOR_FAIL
SHORT CIRCUIT BOILER COFFEE TEMPERATURE SENSOR
Indicates that the NTC temperature sensor of the coffee boiler is in short-circuit
E11 Error 11:
HEATER_OPEN_LOOP_TEMP_SENSOR_FAIL
OPEN LOOP BOILER COFFEE TEMPERATURE SENSOR
Indicates that the NTC temperature sensor of the coffee boiler is not connected
E14 Error 14:
HEATING_UP_TIMEOUT_FAIL
TIMEOUT BOILER
It indicates that the coffee boiler supply is not connected.
E16 Error 16:
BU_SHORT_CIRCUIT_FAIL
BREWING UNIT SHORT CIRCUIT
It indicates a short circuit in the brewing unit gearmotor.
E19 Error 19:
ZERO_CROSSING_FAIL
ZERO CROSSING ERROR
It indicates a stability problem in the mains frequency that supplies the machine.
Check the CPR board connections or replace the board.
E20 Error 20:
HEATING_UP_OVER_TEMP_FAIL
OVER TEMP BOILER
It indicates that the boiler has reached an excessive temperature and has been forcibly switched off.
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