Problems And Solutions - ADInstruments Bio Amp Owner's Manual

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Problems and Solutions

The status indicator fails to light when the software is started, or the front-
end commands and so on do not appear where they should
2
The I C cable or one or more BNC-to-BNC cables from the front-end to the
PowerLab are not connected, have been connected incorrectly (to the wrong
input, for instance), or are loose.
• Turn everything off. Check to see that all cables are firmly seated and
screwed in. BNC cables from the Bio Amp must be connected to a positive
input on the PowerLab. Make sure the input is the same channel from
which you expect to use the front-end in the software. Start up again to see
if this has fixed the problem.
You are using an early version of LabChart or Scope.
• Upgrade to the latest version of the software. Contact your
ADInstruments representative for information.
2
The BNC or I C cable is faulty.
• Replace the cable and try again. Immediately label all cables proved faulty
so that you don't use them again by accident.
The Bio Amp is faulty
• This is the least likely event. If the front-end will not work properly after
the previous measures, then try using it on another PowerLab. If the same
problems recur with a second PowerLab, the front-end may be faulty.
Contact your ADInstruments representative to arrange for repairs.
On starting up the software, an alert indicates that there is a problem with
the front-end or driver
The correct Bio Amp driver is not installed on your computer (it should be in
the Essential Files folder in the LabChart or Scope folder).
• Reinstall the software.
You are using an early version of LabChart or Scope.
• Upgrade to the latest version of the software. Contact your
ADInstruments representative for information.
Bio Amp Owner's Guide