Introduction - Multi-Link ATX-250 Operating Instructions Manual

Multi-link versa-link atx-250 call processors: user guide
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I N T R O D U C T I O N
Another unique feature is Versa-Links surge suppressor
which provides added protection from lightning strikes a
voltage surges that could damage your sensitive
communications equipment.
1 . 2
C A L L
Call processing is the task of routing telephone voice and
data calls to one of several destinations. Your phone
company can be considered a very large call processor.
To better understand the principles behind call processing,
consider the following example:
A receptionist who answers all incoming calls
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(in this case, the Versa-Link ATX-250)
A Customer Service Agent.
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A sales agent.
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When a phone call comes in, the Versa-Link acts as a
receptionist and answers the call. If the caller requests the
sales agent by dialing an access code, the Versa-Link will
transfer the call without disturbing anyone else. If no code
is dialed, the call is automatically directed to the customer
service agent for information and further routing. The
customer service agent may re-direct calls to the sales
agent by entering the proper access code.
Your ATX-250 can be used to process calls to your voice
and data equipment, just as it did in the above example. If
you are adding FAX or a computer MODEM to a voice line,
you have:
A Versa-Link ATX-250 that answers all calls
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and transfers them to the proper device.
A telephone system that handles most calls.
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A FAX machine or a computer MODEM.
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This is just one application. As you will see, your Versa-
Link is not just a switch. It's a very smart call processor
that does exactly what it's told to do, and does it very well.
VERSA-LINK
ATX-250
P R O C E S S I N G
3

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