Multitech FF-120 Client User Manual
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Multitech FF-120 Client User Manual

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CLIENT USER GUIDE
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FaxFinder
V.34 Fax Servers
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Client User Guide

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Summary of Contents for Multitech FF-120

  • Page 1 CLIENT USER GUIDE ® FaxFinder V.34 Fax Servers FF Model Series Client User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s web site for current versions of our product documentation.

  • Page 3: Table Of Contents

    ENERATOR File Menu...95 Edit Menu ...96 Insert Menu...96 View Menu ...98 Settings Menu ...98 EPORTING AILED AXES TO THE CHAPTER 4: WARRANTY, SERVICE, & REPAIR ...100 Multi-Tech Systems, Inc. Table of Contents ...4 OFTWARE ...7 ...12 YSTEM )...13 INDER ...15...

  • Page 4: Chapter 1 - Introduction

    (like Foxit or Adobe Acrobat) or any open source PDF viewer (like the GNU Ghostgum viewer). The FaxFinder is shipped with the Multi-Tech Tiff Viewer as part of the suite of FaxFinder client software. Other TIFF viewers are available from many different sources.

  • Page 5: Sending Faxes

    To send a fax from an application program, you must change that application program’s target printer to “Multi-Tech FaxFinder” (this option becomes available as soon as the FaxFinder client software is installed on your PC). Then, when you invoke the Print command from your application software, the document will be effectively scanned or “captured”...

  • Page 6: Receiving Faxes

    Client users of the FaxFinder system should expect to receive electronic files of the Client User Guide and the Client Operation Primer from the FaxFinder administrator. Print out these manuals in whole or in part as needed. Multi-Tech manuals and other resources are available on the Multi-Tech Web page at http://www.multitech.com. Multi-Tech Systems, Inc.

  • Page 7: Chapter 2 - Faxfinder Client Software Configuration

    Installing FaxFinder Client Software 1. Insert the FaxFinder Product CD into the CD-ROM drive of the client PC. Launch the installation program by clicking on the setup.exe file on the CD. Transient screens will appear. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 8 3. At the Choose Destination Location screen, designate the desired file location for the FaxFinder client software. In most cases, the default file location is recommended. Specify the desired file location and click Next. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 9 4. At the Select Program Folder screen, you can designate a program folder for the FaxFinder software. Again, in most cases, the default is recommended unless you have other plans. Designate a folder and click Next. 5. A transient screen will appear while files are being copied. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 10 Chapter 2: FaxFinder Client Software Configuration 6. You will be asked whether or not you want to associate TIF and CPG files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a different viewer program). 7. If a Question screen appears asking "Warning - the extension TIF is already registered, Overwrite?,”...
  • Page 11 Start menu icon or the tray icon. (If the Client Software is shut down, it can be re-opened from the Start menu or by double-clicking on the FF110.EXE file, which, following a typical, default installation, would be located at C:\Program Files \ Multi-Tech Systems\FaxFinder Client Software\.) The FaxFinder Fax Client Software starts automatically when the installation is complete.

  • Page 12: Establishing Client User's Id In System

    Start menu icon or the tray icon. (If the Client Software is shut down, it can be re-opened from the Start menu or by double-clicking on a file named FF110.EXE (or something very similar), which, following a typical, default installation, would be located at C:\Program Files \ Multi-Tech Systems\FaxFinder Client Software\.) Multi-Tech Systems, Inc.

  • Page 13: Associating Client With Specific Faxfinder Unit(S)

    FaxFinder unit. If the client is to be associated with multiple FaxFinder units, a different Username and Password could be established for each. However, in most cases, it is advisable (for Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration...
  • Page 14 (accessible by right-clicking and selecting Properties on the FaxFinder listed in the Device Status tab of the client software) matches the UserID/Password combination assigned to the client-user by the FaxFinder Administrator. Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration FaxFinder Client User Guide...

  • Page 15: Dis-Associating The Client From A Specific Faxfinder Unit

    Right-click on it and select delete. 2. Your FaxFinder Client Software will no longer be able to send faxes through this particular FaxFinder unit. Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration FaxFinder Client User Guide...

  • Page 16: Disabling And Re-Enabling A Client's Faxfinder Service

    (preferably a local fax machine). To do so, follow the instructions for the “Sending a Fax” procedure in Chapter 6. Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration FaxFinder Client User Guide...

  • Page 17: Faxfinder Fax Client Software Menu Command Definitions

    FaxFinder Fax Client Software Menu Command Definitions Command Name File menu commands Send Fax Pause Scheduler Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Brings up the FaxFinder Send Fax screen, the first step in transmitting a fax message via the FaxFinder system.

  • Page 18: The Faxfinder Send Fax Screen

    FaxFinder Send Fax Screen Definitions Command/Field Name Recipients pane Name (column) Fax Number (column) Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description alphanumeric Party to whom the fax will be sent. You cannot type in this window. When a recipient is...
  • Page 19 V (button) Schedule pane Send field at designated later Schedule (button) Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Brings up the Enter a Fax Recipient window. At this window, you enter the name and fax number of the party to whom the fax will be sent.
  • Page 20 Cover Page Style View/Edit (button) Subject Cover Page Notes Send Fax (button) Preview Fax (button) Cancel (button) Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Check this checkbox to include a cover page with your fax. BoldComplete,...
  • Page 21 FaxFinder Address Book with a Microsoft Outlook address book. Logging tab. Here you determine characteristics of the log files that describe this client’s fax activity. Exit Closes the FaxFinder Fax Client Software program. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 22 Edit menu commands Add Fax Server Add Contact Edit Cover Page Template Help menu commands Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Brings up the Add Device Address screen so that a FaxFinder or HylaFax server on the network can be associated with the client.
  • Page 23 Print Capture (row) idle, preparing to capture, capturing page n Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Shows status of FaxFinder or HylaFAX server units with which the client is associated. Also shows status of the “Print Capture” function and the “Outlook Synchronizer”...
  • Page 24 FaxFinder Delete Disable Abort Abort and Pause Properties Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Dis-associates the client from the selected FaxFinder or HylaFAX unit so that the client can no longer send faxes through that FaxFinder unit.
  • Page 25 Delete Reschedule Properties Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Identifies recipient of each fax for which transmission is incomplete. Identifies time at which a pending fax is set to be transmitted.
  • Page 26 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field Name Fax Ports tab Device (column) alphanumeric Port (column) ttys0 for FF120, ttys0, ttys1 for FF220 ttys_0-3 for FF420 ttys_0-7 for FF820 Status (column) idle, negotiating, preparing to capture, capturing page n, sending...
  • Page 27 Commands accessed by right-clicking on a selected fax log entry delete resend properties Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Identifies recipient of each outgoing fax. Indicates when each outgoing fax was sent. Shows the number of pages in each fax.
  • Page 28 Commands accessed by right-clicking on a selected address book entry delete properties Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Shows the name of the the selected Address Book entry. Shows the organizational affiliation of the the selected Address Book entry.
  • Page 29 FaxFinder Fax Client Software Menu Command Definitions Command Name Address Book menu commands Add Contact Import Multi-Tech Systems, Inc. Chapter 2: FaxFinder Client Software Configuration Values Description Brings up the New Contact screen for adding entries to client-user’s personal address book. These entries are for parties to whom the client-user may want to send faxes.
  • Page 30 The primary use of the Export command is to allow an established FaxFinder Address Book to be shared with other client users. Export files have a .csv extension. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 31: Chapter 3: Faxfinder Client Software Operation

    TIFF) is made in the FaxFinder Server software. Note that client users can choose to display either on the Multi-Tech TIFF viewer or on a different (non-Multi-Tech) TIFF viewing program (see Step 7 of “Installing FaxFinder Client Software” in Chapter 5). Likewise, if the FaxFinder system distributes incoming faxes as PDF files, the client can designate which PDF viewer to use.

  • Page 32: Sending A Fax

    Windows Start menu.) However, you can send faxes through the FaxFinder without bringing up the FaxFinder Client Software screen. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 33 Device Settings tab or the Profile Manager tab of that screen. If you have changed any parameters, click on the “Restore defaults” button to reset the parameters. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Settings.
  • Page 34 Enter a Fax Recipient screen where you can enter Name and Fax Number only. You can then choose to send the fax with or without adding the recipient to your Address Book. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 35 “Options” menu of the FaxFinder Fax Client Software screen. For more information about addresses and the automated fields used in cover pages, see the section “Setting Up Your Address Book” later in this chapter. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 36 In it, you can view both the cover page and the main fax page(s). (For more information on this, see the section “Using the Multi-Tech Tiff Viewer” later in this chapter.) When satisfied with your fax, close the viewer program and return to the FaxFinder Send Fax screen.

  • Page 37: Scheduling Fax Transmissions

    5. Enter the date and time at which you want the fax to be sent. 6. Click OK in the Fax Scheduling screen and then click Send Fax in the FaxFinder Send Fax screen. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...

  • Page 38: Re-Sending A Failed Fax

    Re-Sending a Failed Fax Locate the failed fax in the Fax Log tab of the FaxFinder Fax Client Software. Select the failed fax and right-click on it. In the menu that appears, select Resend. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 39: Putting Pending Faxes On Hold And Rescinding The Hold

    To rescind or call off the hold on pending faxes, open the FaxFinder Fax Client Software. From the File menu, select Pause Scheduler. The scheduler will resume normal operation and faxes will be sent. Consider this example. 1. A fax is sent by FaxFinder to three recipients. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 40 She could select the fax in the Pending Faxes screen and right-click on it to bring up a menu. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 41 Chapter 3 – FaxFinder Client Software Operation She could view the details of the fax and, at her option, view the fax again. She could re-schedule the fax for a later time. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 42: Canceling A Fax

    Pause Scheduler. Any pause applied to a pending fax is cancelled when the computer is rebooted. Any fax left pending with the FaxFinder Scheduler paused will be sent as soon as the FaxFinder client program opens when the PC is turned on again. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 43: Setting Fax Retry Number And Interval

    1. In the FaxFinder Fax Client Software screen, open the File menu and select “Options.” When the Options screen appears, click on the Fax Retry tab. 2. Set the number of retries and the interval between these repeated attempts and click OK. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 44: Sending One Fax Containing Multiple Documents

    2. In the “Documents” pane of the FaxFinder Send Fax screen, you can add a cover page, re-arrange the order of the files, or delete items from the list of files to be faxed. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 45 4. When all documents to be transmitted have been listed in the Documents list, click Send Fax. The documents will be sent in the order listed. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 46: Forwarding A Fax

    2. In the Documents pane, click “+.” Then browse to the TIF file to be sent as a fax. Click Open. 3. The selected file will appear in the “Documents” list in the FaxFinder Send Fax screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 47 Name and Fax Number in the Enter a Fax Recipient dialog box. Then click OK. Finally, you would click Send Fax. The TIF file will be reconverted into a fax message that can be received by a fax machine. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 48: Receiving A Fax

    3. The recipient opens the email message. The incoming fax message takes the form of a graphic file attachment. The FaxFinder Server has assigned the file an automatic file name. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 49 The sender’s “Remote ID” and the client’s name appear in the “Subject” line of the email message. (The Remote ID comes from the sending fax machine and is typically the sender’s fax number or name.) Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 50: Receiving Faxes In Automated Routing Mode

    The fax call is routed to the FaxFinder server and there converted to a PDF or TIFF graphic file. The graphic file is attached to an email message that is sent to the intended recipient’s email address (as specified in the FaxFinder Phone Book). Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 51 7. The client views the fax message in the (PDF or TIFF) viewer program. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 52: Using The Multi-Tech Tiff Viewer

    Chapter 3 – FaxFinder Client Software Operation Using the Multi-Tech Tiff Viewer The Multi-Tech Tiff Viewer program has a variety of features that enhance the viewing of fax messages in graphic file form (thumbnails, zooming, spot magnification, scrolling, rotating, etc.). The program can also manipulate and permanently alter the graphic files.
  • Page 53 Chapter 3 – FaxFinder Client Software Operation Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 54 Zoom to Selection. Click and drag with the mouse over the rectangular area you would like to view. The Multi-Tech Tiff Viewer zooms in sufficiently to fill the screen with the selected area. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 55 Click over Area. A secondary window will appear that shows the ‘clicked-on’ area magnified. You can adjust the size of the secondary window by dragging on its borders. You can re-locate the secondary window by putting the cursor inside the window, clicking, holding, and dragging. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 56 Scan the Graphic. If you click, hold, and drag, you can scan the image in a magnified view. Two magnifying windows will appear as in the “Click-and-Hold Over Area” description above. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 57: Importing Fax Images Into Other Application Programs

    The Copy command in the MultiTech Tiff viewer program allows you to import the fax image into other application programs. In the illustration below, a fax has been Copied from the MultiTech Tiff viewer program and Pasted into a Microsoft Word document. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 58: Setting Up Your Address Book Manually

    4. After an entry has been made in the Address Book, you can view and revise it. In the Address Book list, right-click on the name of the contact about whom you wish to review address information and select Properties. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 59 5. A Contact – Recipient screen will appear presenting the contact info for this particular recipient. 6. When you click on “Address Book” at the FaxFinder Send Fax screen, this same contact list will appear. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 60 8. To delete an entry from your Address Book, select the entry and right-click on it. In the menu that appears, select delete. In order to complete the deletion command, you must click “Yes” in the confirmation screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 61: Setting Up Your Address Book By Synchronizing With Outlook

    Address Book. If so, proceed. (For example, you might select the “Contacts” folder in Outlook as your source of existing fax numbers). 2. In the FaxFinder Fax Client Software, go to Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation File | Options |Advanced FaxFinder Client User Guide and click on “Enable Outlook Sync.”...
  • Page 62 At the Options screen, click OK. 4. In the FaxFinder Fax Client Software, go to the Device Status tab and select Outlook Synchronizer in the “Device” list. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 63 FaxFinder Address Book (if any) will also be copied into the Outlook Contact list. A relationship will be created between the corresponding entries for future synchronizations. The Outlook Synchronizer feature has many options. For further details, see the Administrator User Guide. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 64: Setting Up Address Books With Csv Files

    When importing to your FaxFinder Address Book from other sources, there generally will not be a one-to- one correspondence between the data fields and so a customized template will be needed to map the data fields properly. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 65 FaxFinder Address Book fields, as well, but some fields may not fit. To map the fields from the CSV file to the FaxFinder Address Book format, you create a custom template file using the FaxFinder’s Template Mapping screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 66: Exporting A Faxfinder Address Book To Csv File Format

    Address Book entries. 3. Click Export. 4. The Save Delimited Address Book screen will appear. Save the CSV file with an appropriate filename. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 67: Importing Csv Files Into Faxfinder Address Book With Fitted Template

    .yml) that is needed to map the entries of the CSV file into the fields of the FaxFinder’s New Contact screen. (If the CSV file is one that was exported from another FaxFinder client user, you will need the FaxFinder Client Import_template.yml template file.) Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 68 If the entries are not properly organized, will may need to adjust your Delimiter and/or First Line Heading settings. Or, you may need to modify the template (see “Importing CSV Files into FaxFinder Address Book with a Customized Template” later in this chapter). Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 69 7. Click Import. The importing activity will be indicated in the Device Status tab of the FaxFinder Fax Client Software screen. 8. The new entries from the CSV file will now appear in your Address Book. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Corrected File.

  • Page 70: Importing Csv Files Into Faxfinder Address Book With A Customized Template

    Because this CSV file contains extra fields (like “Position” and “Cell Phone”) that are not in the FaxFinder Address Book New Contact screen, a new template will need to be created to map its information into the FaxFinder Address Book. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 71 (or most closely matches) the name of the New Contact screen field into which that information will be placed. 5. Then click + to map that selected field from the CSV file to the corresponding field in the New Contact screen. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 72 In any event, you must map a fax recipient Name and a Fax Number from the CSV file to the New Contact screen to create valid entries in the FaxFinder Address Book. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 73 Finish mapping all appropriate CSV fields to New Contact screen fields. 11. When the mapping is complete, click OK. You will then be prompted to name the template file that you have just created to accommodate this CSV file. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 74 If the entries are correct, click OK to return to the Address Book Import screen. 14. If the entries are not right, you can use the Modify Template command to revise the template as needed. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 75 The importing activity will be indicated in the Device Status tab of the FaxFinder Fax Client Software screen. 16. The new entries from the CSV file will now appear in your Address Book. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 76: Transferring An Established Standard Faxfinder Address Book To A New Client-User

    Include advice about whether or not First Line Headings are used in the standard Address Book. 3. The new client-user must put the Standard Address Book CSV file into a convenient directory on his/her computer. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 77 5. The new client-user should click Import. The organization’s ‘standard’ Address Book will then be installed and available for use by the new client-user. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 78: Using Stock Cover Pages

    1. We will send the fax from the Windows Notepad program. (In this program, one sets the printer by going to File | Page Setup | Printer | Properties | Name and, in the drop-down list, set “Multi-Tech FaxFinder” as the target printer, and click OK).
  • Page 79 The “fax stamp” at the top of each sheet of the fax (which includes sender, recipient, and time info) is inserted automatically based on information from the FaxFinder server software and from the recipient fax machine. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 80 Chapter 3 – FaxFinder Client Software Operation 4. The FaxFinder Send Fax screen appears again but this time our recipient has been entered. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 81 Suppose we choose the style called “BoldComplete.” We can view it by clicking “View/Edit” on the FaxFinder Send Fax screen. The requested file will appear in the Template Editor screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 82 6. To see how the cover page appears after the sender and recipient information has been automatically inserted, click Preview Fax. This is how the fax cover page will be sent. 7. To send the fax, simply click Send Fax in the FaxFinder Send Fax screen. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 83: Creating Or Modifying Cover Page Styles

    Creating or Modifying Cover Page Styles The Multi-Tech Cover Page Generator program allows you either to produce custom cover pages or to use existing style templates. In this section, we will describe both processes, making a new template and customizing an existing stock cover page style template.
  • Page 84 Static Text icon first and then locate the Edit Box beside it. (The “Edit Box” button invokes the same function as the “Field Text” command in the Insert menu.) Static Text Icon Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Edit Box or...
  • Page 85 To have freedom to move the cursor in a continuous fashion leave the Grid button, the unselected position (its darker shade represents its unselected state). You can also turn the Grid on and off in the Settings pull-down menu. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Field User Name within FaxFinder system Sender’s Name...
  • Page 86 To follow our example, you would select “Date” to insert a date field next to the “Date” label you have previously placed on the page. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation cursor.
  • Page 87 To set the line width for lines, rectangles, and ellipses, use the drop-down box at the far-right of the Template Editor’s tool bar. (You need to have the screen open widely enough to see its entirety.) Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation C.
  • Page 88 “Cover Page Style” drop-down list on the FaxFinder Send Fax screen. 10. We advise previewing and printing your custom cover page template using the Multi-Tech Tiff Viewer program rather than the Template Editor program.

  • Page 89: Modifying Existing Cover Page Templates

    2. In the File menu, select “Open.” Browse to the directory into which the FaxFinder client software has been installed. Typically, this will be C:\Program Files \ Multi-Tech Systems \ FaxFinder Client Software \ Cover Pages. Select a cover page template from the list.
  • Page 90 Address Book (in “New Contact” screens launched from Edit | Add Contact in the FaxFinder Fax Client Software program). Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 91 Then click and drag to size the graphic. Click and drag on the cursor dots on the periphery of the image to resize it and set its vertical/horizontal aspect ratio. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...
  • Page 92 For the purposes of our fictitious company, Rocky Mountain Construction, Inc., we will use the slogan “Building on New Horizons.” Select the “Static Text” cursor labeled and drag to open a text box at the bottom of the template page. Enter the slogan. Multi-Tech Systems, Inc. FaxFinder Client User Guide...
  • Page 93 FaxFinder Send Fax screen. Then scroll through the “Cover Page Style” list to find the file name of the custom template you have created. In our example, it is rmc1. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation...
  • Page 94 Address Book (if the recipient is listed there). Click on “Preview Fax” in the FaxFinder Send Fax screen to examine the fax with cover page. Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation FaxFinder Client User Guide...

  • Page 95: Cover Page Generator Menu/Icon Command Descriptions

    Command Name File Menu commands Open Save Save As Print Exit Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Short- Icon Description Creates new cover page template file. Ctrl + N Opens an existing cover page template file for Ctrl + O viewing or editing.

  • Page 96: Edit Menu

    FaxFinder Cover Page Generator Software Menu Command Definitions (cont’d) Command Name Insert menu commands Image Field Text Edit Box Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Icon Description Use to insert a bmp or tif image into the cover page template.
  • Page 97 Ellipse Hilite Filled Object deleting objects Line Size drop-down menu Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Icon Description Use to insert text objects needed in the cover page template. These uses include labels for automated fields (TO, FROM, DATE, etc.) and plain text like a company name or slogan.

  • Page 98: View Menu

    FaxFinder Cover Page Generator Software Menu Command Definitions (cont’d) Command Name Settings Menu commands Font Grid Multi-Tech Systems, Inc. Chapter 3 – FaxFinder Client Software Operation Icon Description Use to view a smaller area of the cover page template file in greater magnification.

  • Page 99: Reporting Failed Faxes To The Administrator

    5. The client user should forward the modem log file to the FaxFinder administrator in an email message. The FaxFinder administrator’s email address should be viewable in any fax you have received via the FaxFinder. Multi-Tech Systems, Inc. FaxFinder Client User Guide...

  • Page 100: Chapter 4: Warranty, Service, & Repair

    Repair Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 101 Your original point-of-purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office directory is available at www.multitech.com/PARTNERS/Channels/offices/...

This manual is also suitable for:

Faxfinder ff-220Faxfinder ff-420Faxfinder ff-820

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