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Summary of Contents for General Instrument SB2100
- Page 1 ® SURFboard Cable Modem SB2100D User Guide ®...
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Page 2: Declaration Of Conformity
REGULATORY INFORMATION Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. -
Page 3: Fcc Part 68 Statement
FCC Part 68 Statement This equipment complies with part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for the equipment. If requested, this information must be provided to the telephone company. - Page 4 CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Graphical symbols and supplemental warning marking locations on bottom of terminal. WARNING TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
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Page 5: Table Of Contents
CON TENTS Introduction ... 2 Front Panel... 3 Rear Panel ... 4 Before You Begin ... 5 Installation ...7 For a Single User ... 7 For Multiple Users ... 8 Operation ... 9 Powering Up the First Time ...9 Basic Configuration ... 10 TCP/IP... -
Page 6: Introduction
INTRODUCTION ® The General Instrument SURFboard SB2100D cable modem enables you to connect your home or business computer to a cable data network. It provides high-speed access to the Internet and other online services. The SB2100D is a dual-return cable modem. It can use either a coaxial TV cable or a telephone line to connect with your cable TV service provider. -
Page 7: Front Panel
INTRODUCTION Front Panel The four front-panel lights provide information about power, communications, and errors. Light Color Description Power Green When the light is on, the modem is on. Active Amber When the light is blinking, data is being transmitted over the Ethernet cable. Phone Amber When the light is on, the telephone line is being used. -
Page 8: Rear Panel
INTRODUCTION Rear Panel The rear panel provides an Ethernet link status light, the power ON/OFF switch and all the connectors. Item Description ON/OFF This is the power switch. DIAG This port is used by the service provider. LINK When the light is on, the Ethernet connection is available. PHONE This connector is for the internal telephone modem. -
Page 9: Before You Begin
BEFORE YOU BEGIN Before you begin the installation, check that you received: Power adapter with cord One 10Base-T Ethernet cable Telephone cable You may need to purchase a 75-ohm coaxial cable with F-type connectors for connecting your SB2100D to the nearest cable outlet. If you have a TV set attached to the cable outlet, you may need a 5-900 MHz splitter to use both the TV and the cable modem. - Page 10 BEFORE YOU BEGIN NOTE The Ethernet card must be installed before the SB2100D. If it isn’t, follow the installation instructions that came with your Ethernet card. To use the SB2100D with your computer system, you need the following: Service Provider You must sign up with your local cable TV service provider who provides access to the Internet and other online services.
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Page 11: Installation
INSTALLATION Telephone cable to phone jack Power cord to electrical outlet You must call your service provider to activate your service. You need to provide the media access control (MAC) address. This address is found on the barcode label marked HFC MAC ID on the rear panel. The address format is 00:20:40:00:00:00. -
Page 12: For Multiple Users
INSTALLATION Service provider TV cable SB2100 D Crossover Ethernet cable Ethernet Com puter Com puter For Multiple Users The SB2100D can easily serve as a gateway to the Internet for up to 32 users. The users must be on the LAN and the SB2100D must be attached to the LAN and the cable system. -
Page 13: Operation
OPERATION NOTE To turn on your SB2100D, simply toggle the power switch on the rear panel to ON. It is not necessary to turn it off when not in use. Powering Up the First Time After you attach the cables to the SB2100D, you must power up the SB2100D. -
Page 14: Basic Configuration
BASIC CONFIGURATION The SB2100D contains all necessary software. You don’t need to configure the cable modem but you must configure your computer for TCP/IP and check for an IP address. Your service provider may provide additional instructions for setting up your computer. The following basic instructions are for Windows™... - Page 15 BASIC CONFIGURATION Click Add. Double-click the Protocol option on Select Network Component Type window. Click Microsoft in the Manufacturers section and then click TCP/IP in the Network Protocol section of Select Network Protocol window. Click OK.
- Page 16 BASIC CONFIGURATION Click TCP/IP on the Network window. If you have more than one TCP/IP entry, choose the one associated with the Ethernet card connected to the cable modem. Click Properties. Select the IP Address tab on the TCP/IP window. Click Obtain an IP address automatically.
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Page 17: Ip Address
BASIC CONFIGURATION IP Address The following basic instructions are for Windows 95 or Windows 98. If you are using a different operating system, refer to that user guide. To check the IP address: On the Windows Desktop, click Start. Select Run. Type Winipcfg.exe. -
Page 18: Troubleshooting
TROUBLESHOOTING This information is to help you quickly solve a problem. Before calling your service provider, try turning the SB2100D off and then on to reboot. The problem Power light is off Cannot receive or send data Error light blinking Power light blinking Phone and Error light on Active and Error light on... -
Page 19: Software License
SOFTWARE LICENSE For use with General Instrument cable modem IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE AGREEMENT (“AGREEMENT”) CAREFULLY BEFORE YOU OPEN THE PRODUCT PACKAGE AND USE THE PRODUCT, BY OPENING THE PRODUCT PACKAGE AND USING THE PRODUCT YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. - Page 20 You may USE the software only in connection with the operation of a GI Cable Modem. The software is licensed to you as a single product and its component parts may not be separated for use on more than one computer. (Internal Modems Only) Use the software (and the software on the enclosed diskettes, if applicable) on any computer having a GI Cable Modem connected to or installed within it, as long as it is used only on one computer by one user at a time.
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Page 21: Limited Warranty
LIMITED WARRANTY What is covered? GI warrants to the original customer that (i) the diskette (if applicable) on which the enclosed software is recorded is free from defects in materials and workmanship under normal use, and (ii) the software will perform substantially in accordance with the User Guide. - Page 22 G e n e r a l I n s t r u m e n t C o r p o r a t i o n 4 6 5 9 8 9 - 0 0 1 - 9 9 5 / 9 9...
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