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Troubleshooting
Problem
Wireless System Controller does not
recognize the Power Controller during
discovery
Device does not turn on/off when
specified
FAQ
How far away can the Power Controller be placed from my Wireless System Controller?
Up to 60 feet (18 meters) in a typical home.
Can I place the Power Controller in a different room than my Wireless System Controller?
Yes, the Power Controller and Wireless System Controller use radio frequencies to communicate with each other. These
frequencies can go through objects like walls, ceilings, and floors.
Can I use the Power Controller outdoors?
No, the Power Controller is restricted to indoor use only.
What can I plug into the power module?
You can plug in any 110V device that draws no more than 12.2 amps. Devices that require higher loads may cause the
Power Controller to fail. Do not plug power strips into the Power Controller as multiple devices could exceed 12.2 amps.
Can my lamp automatically turn on when my camera's motion sensor is triggered?
Yes. This needs to be configured in the Motorola homesight™ program.
Solution
•
Position the Power Controller in closer proximity to your
Controller and try again.
•
Ensure that there are no other wireless devices interfering with
the Power Controller. The Power Controller transmits on the 418
MHz frequency.
•
Ensure that the Power Controller has been registered properly
with the Wireless System Controller by logging into your
Motorola homesight™ program and reviewing the Devices list.
•
Place the Power Controller in another location closer to the
Wireless System Controller.
•
Consider adding a Motorola Wireless Signal Repeater
(HMAC9100) to your system to increase device signal
communication range.
5
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