Troubleshooting - Motorola C115 User Manual

C115.CG.book Page 63 Friday, June 25, 2004 3:23 PM

Troubleshooting

Check these questions first if you have problems with your phone:
Question Answer
How do I know if The battery level indicator should show at
my battery is least one bar (segment) of power. If it does
charged? not, please recharge your phone's battery.
(See "Changing Your Phone" on Page 16.)
If the battery level indicator has three bars
showing, then your phone's battery is fully
charged.
Do you have a If necessary, turn off your phone and make
valid SIM card sure that you have inserted a valid SIM
inserted in your card.
phone?
Does the handset The signal strength indicator should have
have a signal? Do at least one segment showing. If it does
you see a signal not, move to an area with a stronger signal
showing in the to use your phone.
display?
Is the earpiece While on a call, scroll up.
volume too low?
Is the other party Your phone may be muted. You may take
unable to hear the call off of mute by making the
you? appropriate soft key selection. (See
page 17, Adjusting the Volume.)
Also, you and/or the person you are
speaking with may be in a weak network
coverage area. Make sure that your
phone's microphone is not obstructed.
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