HMS Networks Ewon Cosy + User Manual
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HMS Networks Ewon Cosy + User Manual

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ENGLISH
®
Ewon
Cosy +
USER MANUAL
UM-0006-00 1.2 en-US
Publication date 03-11-2022

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  • Page 1 ENGLISH ® Ewon Cosy + USER MANUAL UM-0006-00 1.2 en-US Publication date 03-11-2022...
  • Page 2 The information in this document shall therefore not be construed as a commitment on the part of HMS Networks and is subject to change without notice. HMS Networks makes no commitment to update or keep current the information in this document.

  • Page 3: Table Of Contents

    ® Ewon Cosy + Table of Contents 1. Preface ..........................1 1.1. About this document ......................1 1.2. Document History ......................1 1.3. Related Documents ......................1 1.4. Trademark Information ...................... 1 2. Introduction ........................... 2 3. Requirements ......................... 3 3.1.
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  • Page 5: Preface

    ® Preface Ewon Cosy + 1. Preface 1.1. About this document ® This document presents the features of the Ewon Cosy + and explains briefly the steps to configure your Ewon for remote access. For additional related documentation and file downloads, please visit www.ewon.biz/support. 1.2.

  • Page 6: Introduction

    ® Ewon Cosy + Introduction 2. Introduction Figure 1. Ewon Cloud Services Your Ewon industrial gateway can establish a secure VPN connection between your machine (PLC, HMI, or other devices) and you, from anywhere, at any time. The connection happens through Talk2M, a highly secured industrial cloud service.

  • Page 7: Requirements

    ® Requirements Ewon Cosy + 3. Requirements 3.1. Hardware You need the following hardware equipment: ® • an Ewon Cosy + • a USB drive (recommended) • WiFi or Cellular antenna may be required, depending on your hardware configuration. See the installation guide for more information.

  • Page 8: Prepare The Ewon ® Cosy + For Remote Access

    ® ® Ewon Cosy + Prepare the Ewon Cosy + for Remote Access ® 4. Prepare the Ewon Cosy + for Remote Access ® In this section, you will see how to configure your Ewon Cosy + using eCatcher Easy setup. Configuration parameters are saved on a USB drive or SD card which can then be used to configure your Ewon gateway.
  • Page 9 ® ® Create your Ewon Cosy + on your Talk2M Account. Ewon Cosy + On eCatcher’s main interface, click the + Add icon. A new window appears. Figure 3. Add an Ewon in eCatcher — 1 ® Enter the name of your Ewon Cosy +.
  • Page 10 ® ® Ewon Cosy + Create your Ewon Cosy + on your Talk2M Account. (optional) Enter custom information concerning your remote connection. You can use the Custom Fields to classify or filter your different Ewon devices. Figure 5. Add an Ewon in eCatcher — 3 ®...

  • Page 11: Prepare The Communication Configuration File

    ® Prepare the Communication Configuration File Ewon Cosy + 4.2. Prepare the Communication Configuration File ® To remotely access your Ewon Cosy +, you need to configure the internet and Talk2M VPN connection settings of ® your Ewon Cosy +. eCatcher offers the possibility to create a commissioning file which includes all the configuration parameters required for such connections.

  • Page 12: Connection Troubleshooting

    ® Ewon Cosy + Connection Troubleshooting Before beginning, make sure ® Your Ewon Cosy + is powered on ® Your Ewon Cosy + can connect to the internet. Depending on your configuration this could mean: The WAN cable is plugged in. The WAN port of the switch is represented by an orange LED. The SIM card has been inserted into the device and the cellular antenna is attached.
  • Page 13 ® Connection Troubleshooting Ewon Cosy + Figure 7. Configuration Wizard - Device already configured UM-0006-00 1.2 en-US Page 9 of 40...

  • Page 14: Connect To Your Ewon ® Cosy + Remotely

    ® ® Ewon Cosy + Connect to your Ewon Cosy + Remotely ® 5. Connect to your Ewon Cosy + Remotely ® Once your Ewon Cosy + is connected to Talk2M you can establish a remote connection to it. The connection procedure is different depending on the Connection Type you select when you create your Ewon Cosy+ on your Talk2M Account (page 1.
  • Page 15 ® Triggered Connection Ewon Cosy + ® Select the Ewon Cosy + you just configured in the "My Ewons" list menu. Figure 9. Wake up your Ewon Cosy+ — 1 ® Click the Wake up button to wake your Ewon Cosy +.
  • Page 16 ® Ewon Cosy + Triggered Connection ® Click the green Connect button (previously Wake up button) once the Ewon Cosy + changes status to ® <Online>. The <Connect> button is displayed in the Ewon Cosy + list menu and establishes the remote connection.

  • Page 17: Ewon ® Cosy + Interface Homepage

    ® ® Ewon Cosy + Interface Homepage Ewon Cosy + ® 6. Ewon Cosy + Interface Homepage ® The Summary page or home section, shows at a glance information about the health and status of the Ewon Cosy +. Its current Internet connection and VPN connection status, date and time, and firmware versions are all displayed.
  • Page 18 ® ® Ewon Cosy + Ewon Cosy + Interface Homepage Figure 13. Summary Page - Exemple 2 B - VPN Connection ® 1. Status : This field appears only if the VPN connection of the Ewon Cosy + hasn’t been configured. C - System Information ®...

  • Page 19: Remote Access Methods

    ® Remote Access Methods Ewon Cosy + 7. Remote Access Methods ® Once your Ewon Cosy + is connected to Talk2M, you can access your Ewon device and your remote equipment in different ways based on your remote access needs. You can use: •...

  • Page 20: Additional Configuration

    ® Ewon Cosy + Additional Configuration 8. Additional Configuration In this section you will find some options available within the Web Configuration Interface. 8.1. Remote Access Control ® The Ewon Cosy + can be configured to allow or prevent remote access based on the state of a digital input. Click on the DI Config wizard.

  • Page 21: Alarm Notification

    ® Alarm Notification Ewon Cosy + • Click the Enabled checkbox. If enabled, then Talk2M remote access will only be possible at the high state of the digital input 1. Only if the Key Switch has been enabled. Figure 15. DI Wizard Remote Access Key Configuration 8.2.
  • Page 22 ® Ewon Cosy + Alarm Notification Figure 16. DI Wizard The following options are valid for DI1 and DI2. For both digital inputs you can setup email or SMS text message notification. The DI Config Wizard: Select the option(s) by simply checking the Enable checkbox. •...
  • Page 23 ® Alarm Notification Ewon Cosy + Figure 17. DI Wizard Notification Key Configuration Click Next to test and apply the Digital Input connection settings. Figure 18. DI Wizard Remote Key Configuration Validation ® If the Digital Input is on a high state at boot time; then a notification is sent out once the Ewon Cosy + is connected to Talk2M and a prefix “(BOOT)”...

  • Page 24: Wan Fallback

    ® Ewon Cosy + WAN Fallback IMPORTANT ® SMS and email notifications are sent via Talk2M relays, but it requires the Ewon Cosy + to have Talk2M connectivity, and charges will apply for every SMS sent. 8.3. WAN Fallback ® Ewon Cosy + units that support two different possible WAN interfaces, such as Ethernet and WiFi or Ethernet ®...
  • Page 25 ® WAN Fallback Ewon Cosy + 3. When the Wizard completes, click Finish. A dialog box appears. Figure 20. Secondary Wan Detected 4. Click Yes. 5. Run the Internet Wizard as described in A.4.2 Internet Wizard for the secondary interface. Detailed information about the WAN fallback feature can be found in KB-0286-00 WAN Connection Fallback for Ewon Cosy and Flexy: https://resources.ewon.biz/kb-0286...

  • Page 26: Firmware Update

    ® Ewon Cosy + Firmware Update 9. Firmware Update Keeping an Ewon device’s firmware updated helps protect it against known security threats and gives you access to the latest fixes and features. NOTICE During the firmware update process, the Ewon device reboots, which makes the LAN switch temporarily inactive.
  • Page 27 ® Firmware Update Ewon Cosy + 1. Automatic Firmware Updates ® The Ewon Cosy + offers an embedded Firmware Update feature inside its web interface. From this option, ® you can configure the Ewon Cosy + to automatically retrieve and apply firmware updates. Figure 21.
  • Page 28 ® Ewon Cosy + Firmware Update 2. eCatcher Firmware Management (Talk2M Pro only) Talk2M Pro account administrators can apply firmware updates through eCatcher using eCatcher’s firmware ® management feature. Firmware updates can be applied to a single Ewon Cosy + or update requests can be ®...
  • Page 29 ® Firmware Update Ewon Cosy + 3. Manual Firmware Updates a. From the Web Interface ® The embedded Firmware Update feature inside the web interface of the Ewon Cosy + can be used to manually install the latest stable firmware version. On the Automatic Firmware Update configuration screen, click the link at the bottom to trigger the ®...

  • Page 30: Diagnostic And Setup

    ® Ewon Cosy + Diagnostic and Setup 10. Diagnostic and Setup ® On the Ewon Cosy + , the main configuration setup is done through the Wizard. Nevertheless, on the left hand side menu, there are 2 core options Diagnostic and Setup. ®...

  • Page 31: Appendix A. Alternative Configuration For Your Ewon Device

    ® Alternative configuration for your Ewon device Ewon Cosy + Appendix A. Alternative configuration for your Ewon device If for some reasons you could not configure the Ewon using the default USB method explained above, you can also configure the Ewon by using its Web interface. ®...

  • Page 32: Access The Web Configuration Interface

    ® Ewon Cosy + Access the Web Configuration Interface Launch eCatcher and log into your Talk2M account. To download and install eCatcher, please refer to eCatcher (page In case you do not have a Talk2M account yet, click on Create a Free+ Account and follow the prompts on the screen.

  • Page 33: Configuration Through The Quick Launch Wizard

    ® Configuration through the Quick Launch Wizard Ewon Cosy + Figure A.1. Password modification If the password is no longer adm but you need to change the password, you can do so in the System Wizard. Please refer to System Wizard (page 30).

  • Page 34: System Wizard

    ® Ewon Cosy + Configuration through the Quick Launch Wizard Figure A.2. Quick Launch Wizard Button ® The Quick Launch Wizard will guide you through the different setup wizards to configure your Ewon Cosy + for remote connection trough Talk2M: •...
  • Page 35 ® Configuration through the Quick Launch Wizard Ewon Cosy + NOTICE As you changed the adm password (refer to Password Modification (page 28)), there is no need to change it again. On the second screen of the System Wizard: • Configure the accurate <date and time> settings. For Talk2M communication, it is imperative that the date of ®...

  • Page 36: Internet Wizard

    ® Ewon Cosy + Configuration through the Quick Launch Wizard Figure A.5. System Wizard LAN/WAN Configuration Figure A.6. System Wizard Diagnosis 4.2. Internet Wizard ® The Internet Wizard configures the Internet settings for the Ewon Cosy +. The <Interface> field allows the selection of the WAN interface used for the Internet connection: •...
  • Page 37 ® Configuration through the Quick Launch Wizard Ewon Cosy + Select the Ethernet Internet connection. Figure A.7. Internet Wizard Connection Setup Click Next to continue the WAN interface configuration. ® Select the appropriate method how the Ewon Cosy + is supposed to receive its IP address, according to the network configuration: Static, BootP or DHCP.
  • Page 38 ® Ewon Cosy + Configuration through the Quick Launch Wizard ® The Internet connection test is enabled by default, it allows the Ewon Cosy + to verify the Internet connection. Uncheck this option if this network uses a proxy server or if port 80 is closed for outbound connections. Figure A.9.

  • Page 39: Talk2M Wizard

    ® Configuration through the Quick Launch Wizard Ewon Cosy + 4.3. Talk2M Wizard ® The Talk2M Wizard, configures the VPN connection between the Ewon Cosy + and your Talk2M account on the Talk2M server. • On the first screen of the Talk2M Wizard, select Register with Activation Key option •...
  • Page 40 ® Ewon Cosy + Configuration through the Quick Launch Wizard Figure A.12. Talk2M Wizard Registration Name If the network used for Internet access apply a proxy server: • Select the appropriate authentication method: Proxy with basic authentication, Proxy with NTLM authentication, Proxy without authentication.
  • Page 41 ® Configuration through the Quick Launch Wizard Ewon Cosy + Figure A.13. Talk2M Wizard Proxy Configuration ® This Wizard connects to the Talk2M server and retrieve the VPN settings for the Ewon Cosy + linked to your account. The Wizard also check UDP and TCP connection to find the best suitable option for this eWON. If the ®...
  • Page 42 ® Ewon Cosy + Configuration through the Quick Launch Wizard Figure A.14. Talk2M Wizard Validation Page 38 of 40 UM-0006-00 1.2 en-US...
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