General problems with the washer
Issue
The washer shakes
during the spin cycle.
There are unusual
sounds coming from
the drain pump.
Large residues of
detergent remain in the
dispenser drawer.
The fabric softener is
not completely
dispensed or too much
water remains in the
"Softener"
compartment.
The display shows a
foreign language.
Frequently asked questions
Possible cause
The four feet are not resting
evenly on the floor.
There is no fault. Lapping sounds at the beginning
and end of the drain process are normal.
The water pressure is too
low.
Water softeners tend to
clump.
The siphon tube is either
positioned incorrectly or
clogged.
The display language was
adjusted.
Solution
Level the machine (see
"Leveling the washer").
Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
Clean the detergent
drawer. In the future
add the detergent first
then the water softener.
Clean the siphon tube,
see "Cleaning and care
- Cleaning the detergent
drawer".
Select the display
language. See "Setting
the display language".
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