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Miele Touchtronic W3039 Operating And Installation Manual

Miele w3039: user guide
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Operating and Installation
W 3039
en - US, CA
To prevent accidents and
machine damage,
read these instructions
before installation or use.
M.-Nr. 06 911 021



  Summary of Contents for Miele Touchtronic W3039

  • Page 1 Operating and Installation Instructions Washer W 3039 en - US, CA To prevent accidents and machine damage, read these instructions before installation or use. M.-Nr. 06 911 021...
  • Page 2: Table Of Contents

    Guide to the washer........
  • Page 3 General problems with the washer ........
  • Page 4: Important Safety Instructions

    - if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Do not install or use a washer with visible damage. Do not install or store this appliance where it will be exposed to the weather.
  • Page 5: Save These Instructions

    Do not touch the glass. Danger of burns! Keep children away from the washer when in use. IMPORTANT SAFETY INSTRUCTIONS Only use the washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label.
  • Page 6: Guide To The Washer

    Guide to the washer Control panel a Program buttons To select a wash program b Option buttons Special features to enhance a wash program c PC Indicator Allows a service technician to check and update the wash programs d "Delay Start" button To delay the start of a program e Display with "Menu"...
  • Page 7: Display Function

    Display function The display allows you to operate and select various functions of the washer. Selection and display of program settings – Temperature selection – Spin speed selection – Delay start – Display of an approximate program running time Program selection using the display By pressing the "MasterCare"...
  • Page 8: Before Using For The First Time

    ^ Turn on the water supply. The Welcome screen shows once the washer is turned on for the first time. The Welcome screen will not show after the washer has run for more than 1 hour. The display now shows the language setting.
  • Page 9: Using The Washer

    Dab stains with a damp light colored cloth. Do not rub! Do not use chemical solvents in the machine. Using the washer Sort the laundry ^ Only wash items that are labeled machine washable by the manufacturer. Most garments have a fabric care label in the collar or side seam.
  • Page 10: Turn On The Washer

    Using the washer 2. Turn on the washer ^ Press the I-On / 0-Off button. The washer is turned on and the program indicators light. 3. Load the laundry ^ Press the "Door" button to open the drum door. ^ Load the laundry loosely into the drum.
  • Page 11: Select A Program

    ^ Press the button of the desired program. See the "Program guide" for information about the programs. The indicator of the selected program lights. Using the washer 5. Select a temperature and/or spin speed The pre-selected temperature and/or spin speed can be adjusted if the program allows so.
  • Page 12: Program Guide

    Using the washer Program guide Temperature Normal Options: Heavy Soil, Extended, Sensitive, Buzzer Very Warm Warm Cold No Heat Wrinkle free Options: Heavy Soil, Extended, Sensitive, Buzzer Very Warm Warm Cold No Heat Sanitize Options: Heavy Soil, Extended, Sensitive, Buzzer...
  • Page 13 Max spin All options are selectable for "Sanitize" and "Normal" programs. High spin Med spin Slow spin Hold No spin Max spin For white items without special High spin hygienic requests. Using the washer Item / Tip...
  • Page 14 Using the washer Temperature Delicates Options: Extended, Sensitive, Buzzer Warm Cold No Heat Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer Warm Cold No Heat Dress shirts Options: Heavy Soil, Sensitive, Buzzer Warm Cold No Heat Pillows Options: Sensitive, Buzzer...
  • Page 15 Small loads of mixed items for the programs "Normal" and "Wrinkle free". High spin Med spin Slow spin Hold No Spin Max spin High spin Med spin Slow spin No Spin High spin Med spin Slow spin Hold No Spin Using the washer Item / Tip...
  • Page 16: Final Spin Speed

    High spin program. Med spin High spin – Selecting the final spin Med spin The washer is set default to the High spin maximum spin speed of the wash Max spin program. You can select a lower spin Max spin speed.
  • Page 17: Select An Option

    An additional rinse takes place. Buzzer A buzzer signals the end of the wash program or after "Hold". The buzzer sounds until the washer is turned off. The buzzer volume can be adjusted. Adjusting the buzzer volume No program is selected.
  • Page 18: Add Detergent

    Using the washer 7. Add detergent Front loading washing machines require special high efficiency detergents. Closely follow the requirements of the detergent manufacturer. Use detergent according to the laundry soiling. Use less for smaller loads. Light soiling No soiling or stains are visible.
  • Page 19 The "Heavy soil" function flushes away the bleach prematurely. ^ Close the detergent drawer. Using the washer Detergent for Heavy Soil ^ Only add detergent ( amount recommended) to the i compartment, if the "Heavy Soil"...
  • Page 20 Using the washer Using powder detergent Liquid detergent inserts come already inserted in the detergent compartments. To use powder detergent remove the inserts. ^ Remove the inserts from both compartments j and i. i Detergent for "Heavy Soil" ^ Only add detergent ( amount recommended) to the i compartment, if the "Heavy Soil"...
  • Page 21: Detergent

    You can use all high efficiency detergents which are formulated for household washing machines. Closely follow the requirements of the detergent manufacturer. Normal Wrinkle-free Sanitize Handwash Woolens Silk Custom Extra White Delicates Denim / Jeans Dress shirts Pillows Outerwear Table linens Beach towels Express only liquid detergent...
  • Page 22: Fabric Care

    The bleach will be automatically dispensed after the main wash. Dyes / dye removers The use of dyes in the washer is recommended only to a degree of usual household use. The salt used for dying may corrode the stainless steel with frequent use.
  • Page 23: Using The Washer

    The overall program time may be shortened or lengthened. Additionally the sequence cycle is displayed. The washer shows the current program step. The drum light turns off once the program starts. Using the washer...
  • Page 24: Activate The Child Lock (If Desired)

    ^ Close the drum door. ^ Activate the Child Lock so children or animals do not find their way into the drum. ^ Shut off the water supply if the washer will not be used for a longer period of time, e.g. vacationing.
  • Page 25: Canceling A Program

    ^ Press the desired program button. Using the washer Interrupting a program ^ Turn the washer off. To continue: ^ Turn the washer on again. Changing a program A program change is not possible once the program has started. The program must be canceled.
  • Page 26: Adding/Removing Laundry During A Wash Program

    – the program has reached the "Final Spin". – The Child Lock function is activated. If you attempt to open the door while the washer is in one of the above statuses "Machine locked" will appear in the display. Machine locked...
  • Page 27: Cleaning And Care

    ^ If the washer needs to be descaled, use a descaling agent with corrosion protection. These special descaling agents can be purchased from Miele. Use as directed on the packaging. Cleaning the detergent drawer Detergent residue should be cleaned out regularly.
  • Page 28: Cleaning And Care

    Cleaning and care ^ Clean the siphon tube. 1. Remove the siphon tube from the compartment § and rinse under warm water. Clean the pipe on which the siphon tube is attached. 2. Replace the siphon tube. Clean the siphon tube and fabric softener channel more often when frequently using liquid starch.
  • Page 29: Quick Guide

    Quick guide Remove this guide for easy reference Please read all instructions, especially the "Important Safety Instructions", before using the washer.
  • Page 30 ^ Empty all pockets. ^ Sort the laundry by fabric and color. ^ Pretreat stains. 2. Turn on the washer ^ Press the "On/Off" button. The washer is turned on and the program indicators light. 3. Load the laundry ^ Press the "Door" button and load the laundry.
  • Page 31 ^ Open the drum door. ^ Remove the laundry. Check the drum for any missed pieces of laundry. Items inadvertently left in the washer may be damaged (e.g. shrink or discolor) during the next wash cycle. 1:02 h High spin...
  • Page 32 Quick guide Program guide Normal Wrinkle-free Sanitize Handwash Woolens Silk Custom Extra White Delicates Denim / Jeans Dress shirts Pillows Outerwear Table linens Beach towels Express Drain / Spin Quick rinse Selectable Options except for buzzer Heavy Soil Extended Sensitive Default settings are printed in bold.
  • Page 33: Cleaning The Water Inlet Filters

    Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve. These filters should be checked and cleaned if necessary every 6 months. This may need to be done more frequently with some water supplies.
  • Page 34: Clean The Drain Pump

    Cleaning and care Clean the drain pump Occasionally, small objects (buttons, coins, etc.) may become trapped in the lint trap. If the machine does not drain completely, the lint trap should be checked to ensure that it is free of foreign objects.
  • Page 35: Frequently Asked Questions

    The washer has no power. The "child entrapment sensor" has reacted. Solution Check to determine if: – the washer is plugged in. – the circuit breaker has tripped. ^ Open the drum door. ^ Check the drum. ^ Restart the program.
  • Page 36: The Display Shows A Fault Message

    Frequently asked questions The display shows a fault message Issue Drain fault Check drain Water inlet fault Open water faucet Waterproof system activated Technical fault Call Technical Service In the display flashes Anti-crease alternating with Check detergent 1) To turn off the fault message: ^ To turn the fault message off: Open the drum door or press the "Cancel"...
  • Page 37: General Problems With The Washer

    General problems with the washer Issue The washer shakes during the spin cycle. There are unusual sounds coming from the drain pump. Large residues of detergent remain in the dispenser drawer. The fabric softener is not completely dispensed or too much water remains in the "Softener"...
  • Page 38: Poor Wash Results

    Solution and stain remover together in the same wash compartment. laundry or use a liquid detergent. without laundry using liquid detergent to clean the washer before using it for laundry again. residue with a clothing brush. detergent for future loads.
  • Page 39: The Drum Door Cannot Be Opened

    As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 130°F (55°C). Frequently asked questions Solution Plug the washer in and turn it on by pressing the "I-On/0-Off" button. Deactivate the Child Lock as described in the chapter "Using the washer - Activating the Child Lock".
  • Page 40: Opening The Door During A Power Failure Or When The Drain Is Blocked

    Frequently asked questions Opening the door during a power failure or when the drain is blocked ^ Turn off the appliance with the "On / Off" button. Draining the wash water If the main drain hose is clogged, water will be retained in the machine (max. 6.5 gal [25 l]).
  • Page 41 Opening the drum door Always make sure the drum is stationary before reaching in to remove laundry. A moving drum is extremely dangerous. Frequently asked questions Door hinges on the right side ^ Insert a screwdriver into the notch of the left opening and pull downwards.
  • Page 42: After Sales Service

    Miele Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.
  • Page 43: Installation Instructions

    Installation Instructions To prevent accidents and machine damage read these instructions before installation or use.
  • Page 44: Installation

    Installation Front view a Hot water intake hose b Cold water intake hose c Power cord d - g Drain hose (drain options shown i.e adjustable and removable elbows). h Control panel i Detergent dispenser drawer j Drum door k Access panel to lint trap and drain pump l Access panel for draining and opening the machine in case of...
  • Page 45: Rear View

    Rear view a Lid excess end with transport grips b W-LAN communication module c Power cord d Shipping struts with rotary protection e Cold water intake hose f Hot water intake hose g Drain hose Installation...
  • Page 46: Installation Site

    If the machine is installed on a raised platform, it should be secured with retaining clips. These clips are available from your dealer or Miele. If installed on a masonry or concrete base, the base should have a " (12-20 mm) high rim. This is...
  • Page 47 ^ Turn the left shipping strut counterclockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut. ^ Turn the right shipping strut clockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut. Installation...
  • Page 48: Installing The Shipping Struts

    ^ Close the holes with the rotary protectors, making sure to close the caps. ^ Fasten the shipping struts to the rear of the washer. Take care to insert the drill holes correctly, b, into the clamps, a. Do not move the washer without the shipping struts in place.
  • Page 49: Leveling The Washer

    "banging" in the spin cycle or "walking" across the floor during use. Adjust the four leveling feet The washer is leveled by adjusting the four feet. The machine is boxed with the feet completely screwed in. ^ Turn the locking ring, 2, counter- clockwise with the enclosed combination wrench.
  • Page 50: Installing The Decor Panel

    Installation Installing the decor panel The door can be fitted with a customized door panel (optional accessory) to match the adjacent cabinets. Decor panel measures : Width 23 " (591 mm) Height 23 " (590 mm) Thick " - " (0.6 - 4 mm) ^ Open the door.
  • Page 51: Shortening The Door Panel

    The measure X equals the space from the bottom of the washer door to the bottom of the adjacent cabinet. ^ Cut the bottom of the door panel with a jigsaw according to X.
  • Page 52: Installation Beneath A Counter

    An installation manual is supplied with the countertop kit. (* available from your Miele dealer or Miele.) Washer stand with drawer A washer stand is available to raise the machine for convenience.
  • Page 53: Washer/ Dryer Stack

    The Miele washing machine can be installed as part of a washer-dryer stack in combination with a Miele tumble dryer. An appropriate "stacking kit*" is required. (* available from your Miele dealer or Miele.) Note: a Safety distance to the wall: minimum "...
  • Page 54: Plumbing

    Replace the hose only with a genuine Miele hose, or with a hose able to withstand up to 145 psi (10 bar) pressure. The water valve connector must also be able to withstand 145 psi (10 bar).
  • Page 55: Water Connection

    (available at a hardware store). Both hoses must be connected to a water source or the machine will not function properly. Do not connect the washer to hot water only. ^ Turn on the valve(s) and check for leaks. The water pressure must be within 15 -145 psi (1 -10 bar).
  • Page 56: Drainage

    If desired, the drain hose may be extended to run a maximum of 16 feet (4.9 m), as long as the 4 foot (1.2 m) height is not exceeded. Hose extensions are available from your Miele dealer or Miele.
  • Page 57: Electrical Connection

    GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug.
  • Page 58: Setting The Display Language

    Setting the display language The display language can be changed at any time as long as no program is running. ^ Press the "Extended" button until the display shows: Language english B ^ Select the desired language by pressing the left menu button "+". Confirm with "OK".
  • Page 59: Help Protect Our Environment

    Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children, as they pose a danger of suffocation.
  • Page 60 Alteration rights reserved / 4507 M.-Nr. 06 911 021 / 02 For the most updated manual see the Miele web site.