MicroTouch IC-215P-AW4-W10 User Manual

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USER MANUAL
TOUCH COMPUTER
IC-215P-AW4-W10
Rev 2071422.1

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Summary of Contents for MicroTouch IC-215P-AW4-W10

  • Page 1 USER MANUAL TOUCH COMPUTER IC-215P-AW4-W10 Rev 2071422.1...
  • Page 2: Table Of Contents

    Table of Contents About This Document ................. 4 Compliance Information ................5 Important Safety Instructions ..............7 Usage Notice ......................7 Precautions....................... 7 Warnings ........................9 Installation Tips ..................10 Product Overview ..................11 Key Features ......................11 Unpacking .......................11 Package Contents ....................12 Product Setup and Use ................
  • Page 3 Appendix ....................29 Cleaning ......................... 29 Solutions to Common Problems ................30 Warranty Information ....................31 RoHS Declaration ....................32...
  • Page 4: About This Document

    No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of MicroTouch a TES Company.
  • Page 5: Compliance Information

    Compliance Information For FCC (USA) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 6 Renseighements relatifs à la conformité Pour la FCC (États-Unis) Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil de classe B selon la partie 15 des règlements de la FCC. Ces limites sont établies pour assurer une protection raisonnable contre les parasites nuisant à...
  • Page 7: Important Safety Instructions

    Important Safety Instructions Before using this product, please read the user manual thoroughly to help protect against property damage and to ensure your personal safety and the safety of others. Be sure to observe the following instructions. For installation or adjustment, please follow the instructions in this manual and refer all servicing to qualified service personnel.
  • Page 8 Avis d’utilization Mise en garde Pour prévenir les risques d’incendie ou d’électrocution, ne pas exposer le produit à l’humidité. Mise en garde Prière de ne pas ouvrir ou démonter le produit, car cela pourrait entraîner l’électrocution. Mise en garde Le cordon d’alimentation doit être branché à une prise pourvue d’une mise à la terre. Précautions Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans ce manuel d’utilisation pour maximiser la durée de vie de votre unité.
  • Page 9: Warnings

    Warnings To turn off touch computer power, press the “Power” button on the right side on the back of the touch computer. When the Power button is pressed, the main power of the touch computer is not turned off completely. To disconnect power completely, remove the power plug from the outlet.
  • Page 10: Installation Tips

    Don’t use a damaged power plug or worn outlet. The use of extension cords is not recommended. The use of the power supply that comes with the MicroTouch product is strongly recommended. Don't place the touch computer on an unstable shelf or surface.
  • Page 11: Product Overview

    Product Overview This desktop touch computer with Windows operating system is designed and developed to provide a flexible desktop touch computer solution with easily installed optional Camera and MSR accessories. Its versatility makes it an exceptional choice for applications in all business sectors, especially in the retail market.
  • Page 12: Package Contents

    Package Contents Part Picture LCD Touch computer AC Power Cord IEC C15/C16 (1.8 m) AC-DC converter...
  • Page 13: Product Setup And Use

    24VDC NOTE: USE THE CORRECT POWER SUPPLY. MicroTouch touch computer models IC-156P/215P-AW1 have similar power connectors, but they are 12 VDC. If you have a mix of different models, check the voltage rating on the power converter to ensure it is the correct voltage for the touch computer model.
  • Page 14: Configuration And Cable Connections

    Configuration and Cable Connections Power is supplied by the included AC-to-DC power supply’s fixed 12 volt DC cable connector. Align the key on the power adapter’s DC connector with the key on the DC jack on the touch computer and push the connector in.
  • Page 15: Turning The Touch Computer On And Off

    Turning the Touch Computer On and Off Power On/Off Switch Function Description Power On Press the Power button to power on Sleep, Restart Use the Window OS power controls to select and Shutdown Press and hold the Power button for 4 seconds to force power off Forced power Off (it is recommended to use the Windows Shutdown option)
  • Page 16: Mounting Options

    Mounting options The touch computer may be mounted to a stand, arm, or other device that has a 100mm x 100mm standard VESA mount hole pattern. VESA Mount The touch computer has an integral VESA standard mount pattern that conforms to the “VESA Flat Display Mounting Interface Standard”...
  • Page 17: Specifications And Dimensions

    Specifications and Dimensions Specifications Item Category Specifications Operating System Windows 10 Celeron® 3965U Processor 2.20 GHz, 2M Cache Intel® HD Graphic 620 Memory So-DIMM DDR4, 2133 MHz Storage 128 GB W-Fi 802.11 a/b/g/n/ac Bluetooth Supports BLE 1 x RJ45 Giga LAN RS-232 serial 2 x USB 2.0 Type A...
  • Page 18 Speakers 2 x 2W Dimensions (W x H x D) 510.8 mm x 308.1 x 45.9 mm Without stand 14.53 in x 12.13 in x 1.81 in 510.96 mm x 322.28 x 172.98 mm Dimensions (W x H x D) Size and Weight With IS-215-A1 Stand 20.12 in x 12.69 in x 6.81 in...
  • Page 19: Dimensions (Without Stand)

    Dimensions (without stand) Front view Side View...
  • Page 20 Rear View...
  • Page 21 Dimensions (with SS-215-A1 stand) Front view Side View...
  • Page 22: Optional Accessory Installation

    Optional Accessory Installation Note: Power the touch computer down before installing/ removing accessories. Installing the Optional Stand Step 1: Place the touch computer face down on a clean padded surface. Step 2: Place the stand on the VESA mount and align the screw holes. Step 3: Install the four M4 screws to secure the stand to the touch computer.
  • Page 23 Removing the Optional Stand Step 1: Place the touch computer face down on a clean padded surface. Step 2: Loosen the four screws Step 2: Pull the stand away from touch computer and remove. Step 2 Step 1...
  • Page 24: Installing The Camera

    Installing the Camera Step 1: Pull the accessory port cover upward to remove it. Step 2: Connect the camera cable to the touch computer’s accessory cable. Important: Do not force - Be sure to properly align the polarity keys in the two connectors. The cable colors will also match from cable to cable.
  • Page 25 Removing the Camera Step 1: Remove the two M3 screws. Step 2: Disconnect the camera cable from the touch computer. Step 3: Reinstall the accessory port cover. Step 3 Step 2 Step 1...
  • Page 26: Installing The Msr

    Installing the MSR Step 1: Pull the accessory port cover away from the touch computer to remove it. Step 2: Connect the MSR cable to the touch computer accessory cable. Important: Do not force - Be sure to properly align the polarity keys in the two connectors. The cable colors will also match from cable to cable.
  • Page 27 Step 4: Install the two M3 screws to secure the MSR. Step 4...
  • Page 28 Removing the MSR Step 1: Loosen the screws. Step 1 Step 2: Disconnect the MSR cable from the touch computer and pull the metal bracket free of the slot. Step 3: Reinstall the accessory port cover. Step Step 2...
  • Page 29: Appendix

    Appendix Cleaning Turn off the product and disconnect from AC power before cleaning. Turning the product off protects against accidental touch selections that could cause problems or hazardous results. Disconnecting power protects against hazardous interaction between accidental liquid entry and electricity. To clean the case, dampen a clean cloth lightly with water and a mild detergent and wipe gently.
  • Page 30: Solutions To Common Problems

    Solutions to Common Problems Touch functionality doesn’t work or works incorrectly. Completely remove any protective sheets from the touch screen, then cycle power Off/On. Ensure that the touch computer is in an upright position with nothing touching the screen, then cycle power Off/On.
  • Page 31: Warranty Information

    Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touch computer and its components is three years. Seller makes no warranty regarding the model life of components.
  • Page 32: Rohs Declaration

    RoHS Declaration Equipment name:Touch LCD Touch computer Type designation (Type) : IC-215P-AW4-W10 Restricted substances and their chemical symbols Component Hexavalent Polybrominated Polybrominated Lead Mercury Cadmium chromium biphenyls diphenyl ethers (Pb) (Hg) (Cd) (PBDE) (PBB) ○ ○ ○ ○ ○ ○...
  • Page 33 TES AMERICA LLC | 215 Central Avenue, Holland, MI 49423 | (616) 786-5353 The information presented in this user manual is intended as general information about MicroTouch products and is subject to change. Product specifications and warranties will be governed by TES America, LLC. Standard terms and conditions of sale. Products are subject to availability.

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